Registerin​g an email account on the torch
I have a blackberry that belonged to my wife and I am now going to use it. I have reset the factory settings and tried to register my email account on the phone. When doing this I get an error message that says, 'the user names is invalid. A user name must be 4 characters or more'. I wasnt provided with the email company providers to select from as usually happens and my username is more than 4 characters.
Can anybody help me please?
Thanks
Hi and Welcome to the Community!
Please provide the step-by-step things you do, starting at your homescreen. Given what you've described, I can think of at least 3 different things this could be related to...your step-by-step process will be key to understanding your situation.
Thanks.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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What is POP, POP3, and IMAP When I Setup My Email Account in the HP ePrint App?
I have done as much research as I can do in regards to setting up the HP ePrint App Email Accounts. If you do not see your email information listed here, feel free to post it below or contact your internet service provider, phone or email company, or whomever else that might know this. I am certain there are many more that could be added but this is a rather extensive list. I hope you find what you need to finish setting up your email applications.
I have noticed information differs from website to website but as I have learned over time, with domain masking and companies buying out other companies, I just researched all the information I could find and that way if one of the hostnames or ports don’t work, then you can continue to view further into this page to see if that information is the same. At that point, if you can’t find what you need here, I would say you have done all that you can do before contacting the appropriate support team for your email information.
Most of the links are active and the ones listed below should send you directly the pages I pulled this information from but only a few of them were from the actual support sites themselves (Apple support was vague, as well as Microsoft, Macintosh, and commonly used ISPs). Save yourself some time by searching here first. I hope you find what you need in this one-stop-shop and if you get an email address not listed here please post it below and I will add it to this original document.
Lastly, as this information is from forum-based and other unofficial websites, I would like to add that this is a copy/paste/edit-for-easy-reading document I created in my spare time. This is a very long document so I do recommend using the search and find quick keys to search for the email you need but the top part of this has definitions as to what servers, ports, and hostnames are and the basic setup in case you need to know what these options are used for and what they mean.
Below are the most common settings needed to set up most POP3/IMAP Email Clients or Devices:
The following information below can be found at http://www.swestcom.com/Support/q4.htm
“What is POP3?
Post Office Protocol version 3 (POP3) is a standard mail protocol used to receive emails from a remote server to a local email client. POP3 allows you to download email messages on your local computer and read them even when you are offline."
"What is IMAP?
The Internet Message Access Protocol (IMAP) is a mail protocol used for accessing email on a remote web server from a local client. IMAP and POP3 are the two most commonly used Internet mail protocols for retrieving emails. Both protocols are supported by all modern email clients and web servers."
"Main difference between IMAP and POP3:
The POP3 protocol assumes that there is only one client connected to the mailbox. In contrast, the IMAP protocol allows simultaneous access by multiple clients. IMAP is suitable for you if your mailbox is about to be managed by multiple users."
"What is SMTP?
Simple Mail Transfer Protocol (SMTP) is the standard protocol for sending emails across the Internet. SMTP uses TCP port 25 or 2525 and sometimes you can have problems to send your messages in case your ISP has closed port 25 (How to check if port 25 is open?). To determine the SMTP server for a given domain name, the MX (Mail eXchange) should have more information."
"When setting up:
POP - choose POP and the incoming server port will default to 110
IMAP - choose IMAP and the incoming server port will default to 143
All other settings are the same.
Username = [email protected]
Password = the password you set up when you configured your mail box
Incoming Mail Server = mail.yourdomain.com
Outgoing Mail Server= smtp.yourdomain.com
Outgoing Server Requires Authentication (typically found in advanced options or settings)
Do NOT check "Log on Using Secure Password Authentication"
Use the same Username and Password as Incoming or select "Use Same Settings as Incoming"
Outgoing Server Port= 2525 or 587This is subject to change based on the individual preferences of your ISP"
Note - Substitute your actual domain name for "yourdomain.com" and substitute the first part of your email address for "user."
Email Ports
For networks, a port means an endpoint to a logical connection. The port number identifies what type of port it is. Here are the default email ports for:
POP3 - port 110
IMAP - port 143
SMTP - port 25
HTTP - port 80
Secure SMTP (SSMTP) - port 465
Secure IMAP (IMAP4-SSL) - port 585
IMAP4 over SSL (IMAPS) - port 993
Secure POP3 (SSL-POP) - port 995.
For Mozilla, Outlook, Windows mail, Windows Live, Outlook 2003-2010, Entourage for Mac OS, and Mail for Mac OS follow this link: http://help.outlook.com/en-ca/140/cc875899.aspx (this website has not been looked over for validation but may assist in other leads towards the right direction)
Have you ever wished you could use your AOL email account with something else, something more powerful, something more convenient than AOL, something like Outlook, Windows Mail, Outlook Express, or The Bat!? Thanks to the wonders of IMAP, you can.
If you set up your AOL email account in any email client capable of IMAP, you can receive and send messages easily. Even the AOL folders — Spam, Saved, Sent Items and your Trash will be there automatically. Of course, you can also use POP to fetch incoming mail in an uncomplicated fashion.
For instructions on how to assist you with this you can also follow this link: http://email.about.com/od/aoltips/qt/Access_an_AOL_Email_Account_with_any_POP_IMAP_Email_Program.htm
Set Up POP or IMAP E-Mail on an Android G1 How do I set up POP or IMAP E-Mail on an Android Device?
From the home screen, tap Applications > Settings > Accounts & sync > Add account > Manual setup.
On the Incoming settings screen, in the Protocol drop-down menu, select IMAP or POP3. We suggest you select IMAP because it supports more features.
In the Email address and Username text boxes, enter your full e-mail address, for example [email protected], and then select Next. Your user name is the same as your e-mail address.
In the Password text box, enter your password.
In the IMAP server or POP3 server text box, enter your IMAP or POP server name. For information about how to look up the server settings you need to complete this step and other steps in this procedure, see “How do I find the server settings” later in this topic.
In the Security type drop-down menu and Server port text boxes, specify the POP or IMAP settings that you looked up in step 5, and then tap Next. Your e-mail application will check your IMAP or POP settings.
On the Outgoing server settings screen, the Login required option should be selected for you, and the Username and Password text boxes should be filled in.
In the SMTP server text box, enter the SMTP server name you looked up in step 5.
In the Security type drop down menu and Server port text box, specify the SMTP settings that you located in step 5, and click Next.
In the Account name, text box, enter a name for your account (for example “Office 365 email” or “Work email”). In the Your name text box, enter the name you want displayed when you send e-mail to others (for example “Tony Smith”), and then select Finish Setup.
What else do I need to know?
If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through a mobile phone will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your mobile phone. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Your E-Mail Using a Web Browser. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.
Information below provided by: http://www.defcon-5.com/support/index.cfm?docid=95
Yahoo:
POP3: pop.mail.yahoo.com Port 995
SMTP: smtp.mail.yahoo.com Port 465
ESMTP should be enabled
SSL: YES
User name must not include the @yahoo.com
GMail:
POP3: pop.gmail.com Port 995
SMTP: smtp.gmail.com Port 465
ESTMP should be enabled
SSL: YES
AOL:
IMAP: imap.aol.com Port 143
SMTP: smtp.aol.com
SSL: NO
ATT World Net:
POP3: ipostoffice.worldnet.att.net Port 995
SMTP: imailhost.worldnet.att.net Port 465
SSL REQUIRED for Incoming and Outgoing
Cox:
NOTE: With Cox you can only use their SMTP servers while on their network.
Central
POP3: pop.central.cox.net
SMTP: smtp.central.cox.net
ESMTP should be enabled
SSL: NO
East Cost
POP3: pop.east.cox.net
SMTP: smtp.east.cox.net
ESMTP should be enabled
SSL: NO
West Cost
POP3: pop.west.cox.net
SMTP: smtp.west.cox.net
ESMTP should be enabled
SSL: NO
Comcast:
POP3: pop3.comcast.net Port 110
SMTP: smtp.comcast.net Port 587
ESMTP should be enabled
SSL: NO
User name must NOT include @comcast.net
Comcast SMART ZONE:
POP3: sz-pop.mail.comcast.net Port 995
SMTP: smtp.compcast.net Port 587
ESMTP should be enabled
SSL: NO
User name must NOT include @comcast.net
Earthlink:
POP3: pop.earthlink.net Port 110
SMTP: smtpauth.earthlink.net Port 587
ESMTP should be enabled
SSL: NO
User name must include @earthlink.net
Hughes Net:
POP3: mail.hughes.net Port 110
SMTP: smtp.hughest.net Port 25
ESMTP should be enabled
SSL: NO
User name must include @hughes.net
Metrocast:
POP3: pop.va.metrocast.net Port 110
SMTP: smtp.va.metrocast.net Port 25
ESMTP should NOT be enabled
User name MUST be full email address
SSL: NO
MSN:
POP3: pop 3 . live. com port #995.
SMTP: smtp.live. com port #25
SSL: YES
ESMTP: should be enabled
User name must have the full email address
NetZero:
POP3: pop.netzero.com Port 110
SMTP: smtpauth.netzero.com Port 25
ESMTP should be enabled
SSL: NO
User name must include @netzero.com
Verizon:
POP3: incoming.verizon.net Port 110
SMTP: outgoing.verizon.net Port 25
ESMTP should be enabled
SSL: NO
The following information is according to a forum comment at the bottom of this webpage concerning HOTMAIL and mail server settings:
“As other web based email services, Hotmail is using the HTTP protocol for connecting you to your mailbox. If you want to send and receive Hotmail emails using an email client software, then your software must support Hotmail HTTP access for your email account. Some email clients, such as Outlook Express or Microsoft Outlook, offer builtin support for Hotmail accounts, so you only have to select HTTP when you are asked to select your email account type and select Hotmail as the HTTP Mail Service Provider.”
Mail Server Settings for Hotmail using the Microsoft Outlook Connector
If you are using Microsoft Outlook & the Outlook Connector, you can define your Hotmail account just like any regular POP3 email account:
Hotmail Incoming Mail Server (POP3) - pop3 . live. com (logon using Secure Password Authentification - SPA, mail server port: 995)
Hotmail Outgoing Mail Server (SMTP) -smtp . live . com (SSL enabled, port 25)
Additional information from this website has not been confirmed or validated as of yet but it does include additional information or perhaps corrected information. If the above steps do not fix the problem with setting up an email account for the HP Apps then read on:
Yahoo! Mail Settings
Yahoo Mail offers standard POP3 access for receiving emails incoming through your Yahoo mailbox, by using your favorite email client software. To setup your email client for working with your Yahoo account, you need to select the POP3 protocol and use the following mail server settings:
Yahoo Incoming Mail Server (POP3) - pop.mail.yahoo.com (port 110)
Yahoo Outgoing Mail Server (SMTP) - smtp.mail.yahoo.com (port 25)
POP Yahoo! Mail Plus email server settings
Yahoo Plus Incoming Mail Server (POP3) - plus.pop.mail.yahoo.com (SSL enabled, port 995)
Yahoo Plus Outgoing Mail Server (SMTP) - plus.smtp.mail.yahoo.com (SSL enabled, port 465, use authentication)
· Google GMail Settings
The Google GMail service offers email client access for retrieving and sending emails through your Gmail account. However, for security reasons, GMail uses POP3 over an SSL connection, so make sure your email client supports encrypted SSL connections.
Google Gmail Incoming Mail Server (POP3) - pop.gmail.com (SSL enabled, port 995)
Outgoing Mail Server - use the SMTP mail server address provided by your local ISP or smtp.gmail.com (SSL enabled, port 465)
MSN Mail Settings
The MSN email service allows you to use the MSN POP3 and SMTP servers to access your MSN mailbox.
MSN Incoming Mail Server (POP3) - pop3.email.msn.com (port 110, using Secure Password Authentication - SPA)
MSN Outgoing Mail Server - smtp.email.msn.com (select "My outgoing server requires authentication")
Lycos Mail Settings
The Lycos Mail Plus service allows you to use POP3 and SMTP servers for accessing your Lycos mailbox.
Lycos Mail Incoming Mail Server (POP3) - pop.mail.lycos.com (port 110)
Outgoing Mail Server - smtp.mail.lycos.com or use your local ISP SMTP mail server
AOL Mail Settings
The AOL email service is a web based system, designed for managing your AOL mailbox via HTTP IMAP access. Unlike Hotmail, you can use any email client to access your AOL mailbox, as long as it supports the IMAP protocol.
AOL Incoming Mail Server (IMAP) - imap.aol.com (port 143)
AOL Outgoing Mail Server - smtp.aol.com or use your local ISP SMTP mail server
Mail.com Mail Settings
The Mail.com email service allows you to use POP3 and SMTP servers for accessing your Mail.com mailbox.
Mail.com Mail Incoming Mail Server (POP3) - pop1.mail.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
Netscape Internet Service Mail Settings
The Netscape e-mail system is web-based, which means you can access their e-mail from any Internet connection. Netscape Internet Service also supports AOL® Communicator, Microsoft® Outlook, Microsoft® Outlook Express, and other POP3 e-mail software. The outgoing mail server needs SSL support, so make sure your email client software supports SSL connections over the SMTP protocol.
Netscape Internet Service Incoming Mail Server (POP3) - pop.3.isp.netscape.com (port 110)
Netscape Internet Service Outgoing Mail Server - smtp.isp.netscape.com (port 25, using a secure SSL connection)
Tiscali Mail Settings
The Tiscali email service allows you to use POP3 and SMTP servers for accessing your Tiscali mailbox.
Tiscali Incoming Mail Server (POP3) - pop.tiscali.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
Freeserve Mail Settings
The Freeserve email service allows you to use POP3 and SMTP servers for accessing your Freeserve mailbox.
Freeserve Incoming Mail Server (POP3) - pop.freeserve.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail server
Supanet Mail Settings
The Supanet email service allows you to use POP3 and SMTP servers for accessing your Supanet mailbox.
Supanet Incoming Mail Server (POP3) - pop.supanet.com (port 110)
Outgoing Mail Server - use your local ISP SMTP mail se
AT&T SMTP IMAP Server
smtp.att.yahoo.com
SSL Port 465
imap.att.yahoo.com
SSL Port 993
Iphone POP/IMAP Setup
Although I am sure it is out of scope for HP to assist with iPhone setup with mail, contact, calendars, etc so here is a PDF with pictures and a walkthrough from:
https://www.millikin.edu/it/services/HandH/Documents/iPhone%20IMAP%20POP%20Setup.pdf
This hyperlink seems inactive so you may have to copy and paste for a direct walkthrough of this comprehensive pdf.
Lastly if the above information is incorrect or does help, here is one last website to provide you with a complete list that I found located at att.com to assist their customers trying to setup emails in conjunctions with their apps.
Popular POP and IMAP e-mail providers and their incoming server names
http://www.wireless.att.com/support_static_files/KB/KB5892.html
SUBJECT:
Popular POP and IMAP e-mail providers and their incoming server names
What are the AT&T outgoing (SMTP) server names?
SYMPTOM:
ISP E-mail servers
E-mail
ADVISORY:
This information has been retrieved from the proper e-mail provider support pages. This is not an exhaustive list, please refer to your e-mail provider for additional information and compatibility.
FIX:
Outgoing Servers
AT&T outgoing SMTP server policy
Incoming Servers
Users must contact their e-mail service providers for server addresses not included in this list.
Incoming POP3 server uses default port of 110.
Incoming IMAP4 server uses default port of 143.
When using SSL (Secure Socket Layer):
The incoming POP3 port needs to be set to 995.
The incoming IMAP4 port needs to be set at 993.
Internet Service Provider (ISP)
Incoming Server Address
Username
Port
1and1.com
POP: pop.1and1.com
IMAP4: imap.1and1.com
More information at 1and1.com Article.
full e-mail address
POP3: 110
IMAP4: 143
Adelphia
mail.adelphia.net
username only
POP3: 110
Airmail.net (Internet America)
pop3.airmail.net
username only
Alltel.net
(See Windstream)
Ameritech (at&t Yahoo!)
pop.att.yahoo.com
More information on support article.
full e-mail address
POP3: 995
uses SSL
AOL (America Online)
Instructions and Disclaimer
username only
IMAP4: 143
AIM Mail
Instructions and Disclaimer
username only
IMAP4: 143
AT&T Broadband Internet (ATTBI)
mail.attbi.com
AT&T Worldnet
ipop.worldnet.att.net
-or-
ipostoffice.worldnet.att.net
Informational only:
AT&T WorldNet e-mail may not be accessible from any device e-mail client due to firewall restrictions implemented by AT&T WorldNet.
See alternatives for accessing AT&T WorldNet:
- Former AT&T Wireless customers
- New and Existing AT&T wireless services customers
full e-mail address
POP3: 995 uses SSL
Bell Atlantic (Verizon)
pop.bellatlantic.net
Bell South
mail.bellsouth.net
username only
Cable One
mail.cableone.net
More information at Cable One.
username only
Cablevision
mail.optonline.net
username only
Charter
pop.charter.net
username only
Clearwire
mail.clearwire.net
More information at Clearwire Article.
full e-mail address
POP3: 110
Comcast
mail.comcast.net
More information at Comcast Article.
username only
POP3: 110
ComNetcom.net (Earthlink)
pop.comnetcom.net
Compuserve Classic
pop.compuserve.com
Compuserve
imap.cs.com
username only
Concentric
pop3.concentric.net
Coqui (Puerto Rico)
pop.coqui.net
Covad
pop3.covad.net
More information on support article.
full e-mail address
POP3: 110
Cox Central
pop.central.cox.net
More information at Cox Article.
username only
POP3: 110
Cox East
pop.east.cox.net
More information at Cox Article.
username only
POP3: 110
Cox West
pop.west.cox.net
More information at Cox Article.
username only
POP3: 110
Cox Business
pop.coxmail.com
More information at Cox Business Article.
full e-mail address
POP3: 110
Earthlink
pop.earthlink.net
full e-mail address
POP3: 110
Eudora
mail.speakeasy.net
Excite
pop3.excite.com - Requires "Premium/Gold" subscription for POP3 access. More information at Excite.com Article.
full e-mail address
POP3: 110
Flash (SBC Yahoo!)
pop.att.yahoo.com
More information on support article.
full e-mail address
POP3: 995
uses SSL
Gmail (Google Mail)
Instructions and Disclaimer
full e-mail address
POP3: 995 uses SSL
Go Daddy.com
pop.secureserver.net
More information at Go Daddy.com Article.
full e-mail address
POP3: 110
Grande
mail.grandecom.net
More information at Grande Article.
username only
POP3: 110
GTE.net (Verizon)
mail.gte.net
Hughes Direcway
mail.hughes.net
More information at Hughes Direcway Article.
full e-mail address
POP3: 110
Ix.Netcom.com (Earthlink)
pop.ix.netcom.com
Insight Broadband
mail.insightbb.com (SSL must be enabled for remote access)
More information at Insight Broadband Article.
username only
Juno
POP3/IMAP4 is not available.
More information on support article.
Lightfirst (Avenew)
inmail.lightfirst.com
Mac.com (Apple Computer)
mail.mac.com
POP3 access will not work with "alias" accounts.
More information at Mac.com. Related articles 25275, 51729, and 86685.
username only
POP3: 110
IMAP4: 143
Mail.com
pop1.mail.com
POP3: 110
Mediacom
mail.mchsi.com
More information at Mediacom Article.
full e-mail address
POP3: 995 uses SSL
MEdia Net
POP3 access is currently not available to MEdia Net e-mail accounts. Please access MEdia Net e-mail through the device browser.
POP3: 110
Mindspring (Earthlink)
pop.mindspring.com
full e-mail address
POP3: 110
mMode
pop.mymmode.com
username only
POP3: 110
MSN
pop3.live.com
For subscribers that use (and pay for) MSN as their Internet Service Provider, MSN provides POP3 access to their e-mail. More information on configuring e-mail applications, see Microsoft Article 930008.
Alternatives for accessing MSN from a mobile device:
- Former AT&T Wireless customers
- New and Existing AT&T wireless services customers
full e-mail address
POP3: 995
uses SSL
MSN Hotmail
MSN Hotmail is a HTTP e-mail service so a POP3 server name is not offered by MSN Hotmail. While some 3rd party e-mail servers allow access to Hotmail accounts, this may put e-mail security at risk. AT&T will not house 3rd party e-mail server information.
Alternatives for accessing MSN Hotmail from a mobile device:
- Former AT&T Wireless customers
- New and Existing AT&T wireless services customers
NetAddress or Usa.net
pop.netaddress.com
POP3: 110
Network Solutions
mail.yourdomain.com
Network Solutions Support Page
full e-mail address
POP3: 110
NetZero (United Online)
pop.netzero.com
NetZero E-mail Support Page
username only
POP3: 110
Netscape
pop3.isp.netscape.com
Netscape E-mail Support Page
full e-mail address
POP3: 110
NVBell (SBC Yahoo!)
pop.att.yahoo.com
More information on support article.
full e-mail address
POP3: 995
uses SSL
OptOnline
mail.optonline.net
OptOnline Support Article
username only
PacBell (SBC Yahoo!)
pop.att.yahoo.com
More information on support article.
full e-mail address
POP3: 995
uses SSL
PeoplePC
mail.peoplepc.com
- or -
pop.peoplepc.com
PeoplePC Support Article
full e-mail address
POP3: 110
Pipeline (Earthlink)
pop.pipeline.com
POP3: 110
Prodigy (SBC Yahoo!)
pop.att.yahoo.com
More information on support article.
full e-mail address
POP3: 995
uses SSL
Qwest in Albuquerque, New Mexico
pop.albq.qwest.net
POP3: 110
Road Runner
pop-server.xxxx.com
"xxxx" equals the users e-mail domain, which can be in the region format ("cfl.rr" for Central Florida or "nyc.rr" for New York City) or simply "roadrunner". The domain can be found after the @ symbol in the e-mail address i.e. [email protected] or [email protected]
Road Runner Support Pages - Choose the appropriate region/state and select the Help menu to locate e-mail settings as they are different based on each region/state.
username only
POP3: 110
sbcglobal.net
pop.att.yahoo.com
More information on support article.
full e-mail address
POP3: 995
uses SSL
snet.net
pop.att.yahoo.com
More information on support article.
full e-mail address
POP3: 995
uses SSL
Surewest
pop.surewest.net
More information at Surewest Article.
full e-mail address
POP3: 110
swbell.net
pop.att.yahoo.com
More information on support article.
full e-mail address
POP3: 995
uses SSL
Verizon
incoming.verizon.net
username only
POP3: 110
Verizon (custom server)
pop.verizonemail.net
POP3: 110
Verizon (Yahoo! Mail)
incoming.yahoo.verizon.net
More information at Verizon Yahoo! Article.
full e-mail address
POP3: 110
wans.net
pop.att.yahoo.com
More information on support article.
full e-mail address
POP3: 995
uses SSL
Websitepros
Server information varies on product.
Contact Information
Windstream
pop.windstream.net
More information on support article.
full e-mail address
POP3: 110
Yahoo!
pop.mail.yahoo.com - Requires a monthly subscription fee for POP3 access.
More information on support article.
See Alternatives for accessing Yahoo! E-mail:
- Former AT&T Wireless customers
- New and Existing AT&T wireless services customers
username only
POP3: 995
uses SSL
Yahoo Small Business
pop.bizmail.yahoo.com
"Forwarding" must be disabled and "POP access" must be enabled. Yahoo Small Business Support Page
SPAM/Bulk folders should be emptied if receiving errors occur.
full e-mail address
POP3: 110
If you are viewing information on devices or services, please note: content reflects instructions for devices and services purchased from AT&T. Some differences may exist for devices not purchased from AT&T.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!
This question was solved.
View Solution.Just to recap, this is a collection of ports I have collected over time for people who needed this information when setting up the HP ePrint app so that they could view their email from within the app. I am certain other applications also need this information. Although lengthy, I could not find a more comprehensive place to retrieve this information. Feel free to post additional information, faulty information, or other related topics below as this is simply a collection of data and it would be practically impossible to test all of them. Thank you!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution! -
Please let me know how to avoid receiving the spam (from the spam folder on the server) into my email accounts on the iPad. It is very annoying!
My server puts it in a spam folder and I do not receive it in the Ms Outlook on my desk computer...why do I get it on the iPad? Is it avoidable and how?bYou actually cannot do anything to your ipad when its locked but look at pictures the time and date, you need to restore it, and if it dosent let you restore, good luck chuck Heres how to restore it: Okay, i only know the itunes way soz, lol. Try to connect your ipad to itunes, if it does let you then you should be able to select the device you have in the corner somewhere, once you do that you should see a screen that looks sort of like your ipads setting, you should have a button that says "Restore" click that and your ipad should be restored. If that dosent work you should try going to your regular office depot or something. Good Luck!
-
Having trouble setting up email accounts in the mail app?
Hi Apple community,
I am having trouble setting up my email accounts with the osX mail application. I have two accounts, an outlook and my college email through google. When I try to add the outlook account the prompt says that it cannot connect to the server and when I try my college mail i get the following prompt.
"Trying to log in to the Exchange server “autodiscover-s.outlook.com” failed. Make sure the email address and password you entered are correct, then click Continue."
Please note that my college account is run by gmail and ends in murraystate.edu
Thanks, Will.Hey will,
okay for your college email. Heres what you do.
Try adding your email and wait for the message to come up
Trying to log in to the Exchange server “autodiscover-s.outlook.com” failed. Make sure the email address and password you entered are correct, then click Continue."
Once it does, you will notice 2 extra boxes One says username and the other password. You will notice that the username will not have @murraystate.edu
Add this and continue and this should now be added as an email account and should be able to receive emails as normal.
For your outlook emails, I would recommend using the following article to set it up. It is fairly straightforward.
http://howto.cnet.com/8301-11310_39-57602775-285/how-to-set-up-mac-mail-to-use-i map-for-outlook.com/
Hope that helps. -
HT4865 How can I have multiple icloud email accounts using the same rescue email account.
I have several Iphones for my business for managers to use.
I would like to set them up to send me the recovery emails but it seems only one icloud address can do that.
Is it possible to have multiple icloud email accounts using the same - seperate recovery email address?Unfortunately, you cannot change your primary @me.com or @icloud.com email address, you could however create an alias or create a completely new account.
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How do I recover notes lost due to switching my associated email account on the iPad?
I'm using the original iPad (software version is 5.1.1) and was trying to email a note to a friend. Here is what happened:
1. The email containing my note did not go thru so I went into the email app. I discovered that my email was not connected properly so I went into settings and tried to re-enter the password for my gmail account. I still could not log in.
2. Then I went to gmail on my computer and noticed that there was suspicious activity on my account so gmail forced me to reset my password. Done.
3. Back to my iPad. Logged into my email with the correct password and it still would not work.
4. Decided to change the gmail account associated. Logged in properly this time. Went into Notes and my notes disappeared in front of my eyes and switched to the Notes that I have on my iPhone (which are different). At this point I realized that Apple has some stupid setting that links notes to an email account.
5. Next, I tried to recover my old notes from the original gmail account. Logged in again and this time it worked (I think it took some time for the iPad to retrieve my newly updated gmail password). Notes still did not appear.
6. Back to settings. Selected the Gmail account, turned off notes, and turned them back on. Still no notes.
7. Back to my computer. Noticed there is a Notes folder automatically created on the email account. The note I wanted was the only one not in that folder. Thanks Apple.
Please help!!!BTW, I believe the reason why the note I needed was the only one not saved in my Gmail "Notes" folder is because it was the only note created after my Gmail account encountered suspicious activity therby causing my iPad to require a password update.
Once I switch email accounts, the note was lost (hopefully not forever) since my iPad didn't have time to receive the updated password info from Gmail and push the latest note to the notes folder.
I'm convinced this is what happened and caused the problem. I just need someone to crack my case for me! -
Can i set up two emails accounts on the mail function tab and switch between them
I would like to be able to set up two email accounts on the mail tab on the Iphone 5 and switch between them, is this possible?
Yes it is possible to set up multiple accounts but you cannot switch between them in the mail app. What you can do in settings/mail etc is have one set as active an dthe other as inactive and you can change that from time to time if you want
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I have an iphone 3gs. I have 7 separate email accounts on the phone. Everytime I update the phone, it reloads all emails received as new unread emails. I can click each one, move them to trash and then delete all. However, I am wondering whether there is any way to either (a) delete all from the inbox or (b) stop them from reloading?
ThanksHello Kizzyk,
I would start with taking a look at the settings to make sure that you are able to send and receive messages. If everything looks good then the next step would be to remove the accounts and add them back in. Take a look at the article below for more information and details on how to troubleshoot your issue further.
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS3899
Regards,
-Norm G. -
Is there a way to get multiple email accounts on the front page of my iphone instead of just the generic mail icon? Also is there a way to get a different alert sound for each email?
No.
You need to review this (WYSISWG):
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf -
Having trouble accessing my email account thru the mail app, after entering the account information in the settings page, hotmail returns with the error message " The user name or password for Hotmail is incorrect". Help
Hotmail is having problems:
http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
http://www.engadget.com/2013/08/14/outlook-outage/
http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
http://mashable.com/2013/08/14/outlook-down/
http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/ -
I gave my mom I old iPhone 4s when I got the new one, I didn't wipe it because it was some stuff on there she wanted. I erased my email account from the phone but she still receives my emails. Where do I need to go to stop her from getting them?
Restore the phone as new.
Load the content she wants on there. -
I have an email account causes the machine to hang up after being in use for a day. It only occurs on my Macbook Pro and only one particular account. The problem account works fine on my iMac and Windows Machines. I have been to the local Genius bar and through trial and error we have determined that Mail is working ok but somehow the account is causing the problem. I have used this account for years. Any ideas what is causing this?
No idea why, but one thing you may try if you have the time, is create a new user, and set up the problem mail account in the new user space. See if it causes your MBP to hang as well. That will tell you if it is something wrong with your main User, or something wrong with MBP.
Assuming this works, I'd nuke the problem account in your main user space, re-start, and reinititate the account and see if that helps.
Depening on how many email accounts you have setup, it may be necessary to nuke the whole Mail folder in your User/Library.... Hard way to get it to work, but just my idea. -
Problem to register my email account in the Z30 HUB / with my french carrier "FREE"
I am confuse
I have one usual email account with "Webmail Free"
Later on, I add 2 more email accounts on "Webmail Free".
I have used them for a long time by now and I don't even remember the login of those last two account.
Now when I want to register my email account in the HUB, it always says, my login is wrong ...:!
Why ?
Perhaps it is one of the 2 others.
Can anyone help me?
Solved!
Go to Solution.Maybe I don't understand your question but without the login information you can't add in the accounts. To add in your accounts go to Settings >Accounts and enter the credentials there. If you don't know your password(s) you will have to reset them with those providers.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you! -
How do you change the email account in the Mail icon?
how do you change the email account in the Mail icon? PLEASE HELP
Is this your question?
How to change your e-mail address in Mail application?
Launch Address Book / Contacts.
Create a new card with correct information.
Select / highlight the vCard you want to be referred to.
Click "Card" from the menu bar and select "Make This My Card".
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