Registering for music unlimited

anyone having problems? I have a new phone which is supposed to have unlimited music downloads via ovi music - each time I try to register it says 'you can't use this mobile for unlimited music downloads'. T-mobile have said to contact nokia, nokia say to contact t-mobile! Is there a server error? Is it my phone??
Thanks

It comes down to asking the right questions. Why dis Nokia tell you to contact T-Mobile? What exactly did they say?
The reason I ask is that network operators have a habot of promising thise service then giving the customer a standard sales pack instead of a Comes With Music/Ovi Music Unlimited sames pack, I've heard of ignorant people in both T-Mobile and Orange getting this wrong.
If Nokia have already checked your IMEI number and established that this is not a phone provisioned for the service, and if T-Mobile promised you this service at the time of sale, then they are responsible for exchanging the entire incorrect pack that they gave you with a proper CWM/OMU pack.

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