Registering Products

Ok, let's say I buy many apple porducts each year and I want to keep track of the products I have registered. Since my university campus blocks some URL's and some internet communication, I can never register my new Macbook, for exemple, usind the "send user registration" alias in my holm folder. This is quite odd per se, since all my proxy configurations are fine and I can use all internet services available through my university's connection. Anyway, since I always have to manually register my computers and since there are other apple products which have no means to be registered automatically, I often navigate to the apple support page and then to the registration forms.
Well, I would like to know the products that I have registered with my apple id so far and I don't want to check my e-mail searching for confirmations. I would like also to know what kind of information apple is saving in their database regarding all my purchases and I would like this information to be available to nanyone but me.

We used to be able to track our registered products through the Support site, but that facility (with the exception of downloadable software items like QuickTime Pro keys) has been gone for a couple of years now. Also, there is no benefit to the consumer for registering an Apple product. Registering a product will not help you if your product is lost or stolen; it is not required to unlock features of hardware products; it does not get you better service or support; it does not enable you to get special deals on other Apple products, or early information about when new products will be released. In fact, the only benefit that I'm aware of for registering products accrues to Apple's Marketing and Sales departments.
If you are concerned about the privacy of your registration information and you want to be sure that information you submit to Apple about your purchases is not distributed, lent or sold to other companies, then the best advice is to keep track of your own purchases in case that information is needed by law enforcement agencies (theft), insurance companies (loss) or the IRS (tax itemization) and to not submit this information to Apple, because once it has been submitted, you have little to no control over where it goes or how it is used.

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I have two issues. 1) unable to update Acrobat XI Pro and 2) unable to register product

First issue: I have for the second time installed Acrobat xi pro and then click on "check for updates" from the help menu. And it shows that an update is available. But when I update it I am given the following error message:
Error 1328. Error applying patch to file C:\Config.Msi\PT669B.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor."
When I click on "details" I am sent to adobe's "update error" page. Which states the following for error 1328: Error applying patch to [filename]. It's likely that something else updated the file, and the patch can't modify it. For more information, contact your patch vendor.
I have tried uninstalling program and re-installing program but still get same error message from my attempt at updating. So I am not sure if program is update or not. And I do not know who my "patch vendor" is.
Second issue: Unable to register product with Adobe. Because the option to do so from the "help" menu which lists "product registration" is greyed/dimmed out. Therefore not giving me the ability to register this product. Please let me know what is causing this problem.

I am not sure, but will suggest some things to try. On the activate issue, it may be that your system already thinks it is activated and so you might try the deactivate and check. If that works, I would suggest you then uninstall, run http://labs.adobe.com/downloads/acrobatcleaner.html, remove anything left of the Acrobat folder, reboot, and reinstall. Hopefully you can open Acrobat and activate. Then do the updates from the Help menu.

I have registered products under multiple appleIDs. I would like to merge them into a another. How?

I have registered products under multiple appleIDs. I would like to merge them into a another. How?

You do not.
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
Frequently asked questions about Apple ID
Or maybe this since it is not clear what you want to do
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

How do I find my old keys, if I didnt register products,and the bar code is all thats left from school purchase?

How do I find my old Keys, If I didnt register products, and the bar code is all thats left from school?

Well, then you are SOL.
Mylenium

Adobe Photoshop Elements 12 for Mac does not show up in Applications. Tutorial for editing from iPhoto shows selecting the Adobe software in Applications. Am I missing a step in registering product?

Adobe Photoshop Elements 12 for Mac does not show up in Applications. Tutorial for editing from iPhoto shows selecting the Adobe software in Applications. Am I missing a step in registering product?

I answered my own question: There's a difference between "download' and "install." Hunt for "install" (1.5 hrs in my case) and line up your passwords, Adobe ID, etc, then install. Took 15 min. The right choice shows up in Applications. Now it's on to figuring out why photo selected for edit in iPhoto does not show up on screen in Elements.

My registered product does not show in my account

I installed Acrobat XI Pro upgrade using the vendor supplied serial number and also registered the product. When I look at my onlibe account the product is not listed, and when I try to add it with the supplied SN, I am told to enter a valid SN.
How do I add the product to my account?

For whatever it's worth, I've had the same "problem." I recently purchased PS Elements 12 through Amazon. I installed it onto a new Windows 7 64 bit desktop from the Adobe DVD provided. (There were no prior Photoshop installations on the machine, trial versions or otherwise.) I entered the serial number enclosed in the product box during the initial set-up process. When I opened the program for the first time after completing the set-up and rebooting, the Welcome screen advised me to register my product. I had to first create an ID on Adobe to do so. Once that was done, I followed the instructions under Your Registered Products to add Photoshop Elements 12, using the same product serial number entered previously. The site accepted it, recognizing what the product was from the number. A note advised me that the products list could take up to 30 minutes to update. When I checked back a couple of hours later, however, it still showed that I have no registered products. I have repeated the registration drill twice with the same results. Now, a couple of days later, it still shows I have no registered Adobe products.
Apparently my PS Elements 12 is properly activated, though you'd certainly never know that from looking at any of the info screens online or from anything that's displayed inside the open program itself. I'm guessing that online activation and registration must be two entirely different things. The program itself appears to be running flawlessly.
One thing I've picked up on from this is the importance of keeping a backup copy of your product serial number in a safe place. You're probably not going to be able to log onto the Adobe site and recover from there later, if it happens to get lost.

How to view registered products? (9/15/2012 - Solved)

In the original thread "How to view registered products?" (https://discussions.apple.com/thread/1195139?start=0&tstart=0) the question was asked is if there is a way to view all of your registered products in one place, not just the ones with a warranty. The original answer at the time was no.
The answers is yes. You will find it here:
https://supportprofile.apple.com/MySupportProfile.do
Also, to take a look at products with apple care protection only you can go here:
http://www.apple.com/support/applecare/
- Login with Apple ID
- Click View on the left menu and then continue.
Or for a direct link:
https://selfsolve.apple.com/GetAgreements.do
Hope this helps.

A supplementary question
Using the Support Profile link in the original mail, I have updated to my current models; however it DID NOT contain a 2008 MBP 15 that I am sure should have been registered as it was still in warranty when I bought it. It should have had a recall (graphics card) which has now failed a few months beyond the end of the service programme.
Should the Support file register ensure notification of any further recalls?
In the case of a used machine does a new registration over-ride the previous owners if they registered it for warranty?
Maybe I am spoilt by Nikon

Analytic Services failed to register product at Shared Services

We have OAS as our App Server and created a OC4j instance for HSS.
We then installed Essbase,registered with HSS and externalized the users to HSS. Also installed EAS along with it.
However launching Essbase we get the following error message
"Analytical services failed to register product at Shared Services server with Error UnabletoCreateExternalUser.
Any Ideas on whats going wrong here?

We have OAS as our App Server and created a OC4j instance for HSS.
We then installed Essbase,registered with HSS and externalized the users to HSS. Also installed EAS along with it.
However launching Essbase we get the following error message
"Analytical services failed to register product at Shared Services server with Error UnabletoCreateExternalUser.
Any Ideas on whats going wrong here?

I am trying to load my illustrator cs6 onto home computer, second use-have installed it on my work computer, but it won't accept my serial number at home, do I need to re-register product?

I am trying to load my illustrator cs6 onto home computer, second use-have installed it on my work computer, but it won't accept my serial number at home, do I need to re-register product?

no.
Error "The serial number is not valid for this product" | Creative Suite

I've had subscribed to CC for students but it doesn't appears to me as a registered product.

Hi! I've had subscribed to CC for students throught Adobe website, and I have received fiscal notes throught a business group called Digital River, Inc. Now I've been trying to install Creative Cloud on a second computer and it keeps asking me for my serial number. I haven't received any code, so what am I supposed to do? Also, it appears on my account that I haven't got any registered product form Adobe, as now I count like 6 months of subscription. Thanks!

Hi Giovana,
Please refer to the help document below to fix this issue:
Creative Cloud applications ask for serial number
Regards,
Sheena

Registering products without the license details

I have a numbet of Adobe products - cs5 and 6 - on my pc and would like to register them but I have no license details installation keys etc. I think I need this to enable me to move my products on to a new pc.
Can anyone point me in the right diection?
Thanks

Hi xpulse,
Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/register-product.html giving instructions to register your license.
Regards,
Romit Sinha

Registered products in AdobeID dissappeared! How to get them back?

All my registered products have dissapeared from my AdobeID while other data like address or orders are still available! How do I get them back? Who to contact. I need my serials asap...

Hello, here is a document on the topic of serials.
http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload
There is a link for support in there.
Please let us know the outcome.

Registered products disappeared after changing Adobe ID

Hello,
Today I logged into My Adobe. Under "My products", I saw my serial numbers for my 2 copies of Photoshop (CS4 and CS6).
I decided to update my Adobe ID to use a new email address. I went to My Preferences and changed my Adobe ID. Then, I re-logged in using my new email address. Unfortunately, my 2 serial numbers have now disappeared from "My products". It simply says "You have no registered products."
What's going on? How do I get my serial numbers back?
I found other users who experienced the same issue:
http://forums.adobe.com/message/6071864#6071864
http://forums.adobe.com/message/6107356#6107356
Thanks in advance for any assistance.

The products are registered to your original Adobe user ID. When your changed you account ID you may have created a new user ID which would have no Products registered to it. If that is what happened your original user id should still be valid and have your registered products. You can add your new e-mail address to that account as the Alternate e-mail address. Try using you old Adobe ID.... If the works use it and don't mess with youy Adobe ID account name....
I had problems in the past my original Adobe ID was JJMACK not an email address. Back in the PS3 time frame. In layer years Adobe seemed to insist on a email id. My account became unusable all my products were lost an I had to work with Adobe to recover my products. In the process PS3 and PS5 were lost forever but they're old and I may even have the CD and serial numbers. I do not know if they would even run on Windows 7 and if they would only the serial in needed for they had no activation other then the serial.
My Adobe ID
Your Adobe ID (your email) is how you are identified on Adobe.com and gain access to your account.
Account Recovery Option
For easy online ID and password recovery assistance, please provide an alternate email address.
Alternate email address
You can see my accoumd no longer has PS 3 or PS 5 it did but has two CS 2 one listed as Photoshop 9 the other as CS 2 because of the change in activation servers.

Premiere isn't loading codecs/presents and my creative cloud says i dont have any registered products anymore. this keeps happening... what can i do

Premiere isn't loading codecs/presents and my creative cloud says i dont have any registered products anymore. this keeps happening... what can i do

Hi Adam,
Kindly check try to sign out and sign back in to creative cloud.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
As you have mentioned that your CC unexpectedly revert to trial try: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Thanks,
Atul Saini

My Adobe - all my previously registered product serial numbers are missing!

I logged in to my adobe today using the same account I have used for years.
I found that all my registered product serial numbers are missing.
On previous log ins this list correctly showed all my adobe purchases.
There must be about a decade's worth of purchased serial number now
missing from this list.
I had logged in to check my cs5.5 serial number in order to purchase a
creative cloud subscription.
However, finding all my details missing has put me off buying more products.
Is the wiping of the data a temporary database problem at your end?
or will this permanently affect my ability to upgrade products and services?

Palaab wrote:
…I contacted customer support and he asked for my serial number and then told me he can't help with this issue and I need to look in these forums for a solution…
Most irresponsible, ignorant and unprofessional of that nincompoop who sent you to the forums for a customer service issue.
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here. There's no one here who can help you.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

How to view registered products?

It's interesting there is no forum for support in general. My question is about the support website. I cannot seem to find a way to simply view - or view at all - items I have registered with Apple. I registered them using my Apple ID so I should be able to view this information.

It's easy to answer your question: We are unable to view our registered items on Apple's Support site.
We used to be able to track our registered products through the Support site, but that facility (with the exception of downloadable software items like QuickTime Pro keys) has been gone for a couple of years now.
Because of this, the best advice is to keep track of your own purchases in case that information is needed by law enforcement agencies (theft), insurance companies (loss) or the IRS (tax itemization) and to not submit this information to Apple, because once it has been submitted, you have little to no control over where it goes or how it is used.

Registering Products

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