Registery Hive on Windows 2008 R2 Citrix XenApp

Hi all,
User's Registry Hive is not being unloaded when session is disconnected and passes disconnect timeout.
When user's logoff or meet the idle timeout their registry hive is unloaded and their profile is uploaded to the roaming profiles server, then their profile is deleted off the Citrix server. When users disconnect and their session times out, their registry
hive is never unloaded and their profile remains on the Citrix server. Below are the details of the environment:
We are getting error remote desktop service busy and when we manually go to servers and unload hive of user profiles it is working fine.
We have around 60 servers on Windows 2008 R2 and Citrix XenApp 6.5
We need to know what is root cause of the issue and is their in Microsoft Hot fix for windows 2008 r2 that need to be applied.
i had checked many forums and i cannot get a proper answer.

Hello,
First of all I would recommend you to install both Citrix hotfixes and Microsoft mentioned in this article:
http://support.citrix.com/article/CTX129229
These are the hotfixes Citrix recommends you to install and they address a lot of different issues.
In regards to your registry hive issue, do your have an antivirus agent installed? If so, that could be the culprit. If not setup correctly the antivirus agent could be scanning the user profiles on the XenApp server, that's usually not recommended
as files sometimes get locked by the antivirus agent and Windows is therefore not able to unload the profile correctly.
However before getting to deep in your troubleshooting, I would reccomend installing the hotfixes in the Citrix article.

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Error in installing Oracle client 11g on Windows 2008 R2 (64bit) XenApp 6

I am trying to install "win64_11gR2_client.zip" Oracle 11g Client 64bit on Windows 2008 R2 that has been clamped and restricted by our security department. Details of the clamp:
http://support.microsoft.com/kb/885409
The Windows 2008 R2 server is running on CITRIX XenApp 6.
When we try to install the client on a normal version of Windows 2008 R2 without the Clamp, the installation follows through and successfully. However, when we try to install the 11g Client on the Clamped Windows 2008 R2, we get the error below:
[INS-08802] Unable to instantiate the View class referred by View ID 'SummaryUI'
This indicates the primary issue is with the clamp. My issue now is knowing what exactly is causing the error. what restrictions should I enable from the clamp in order to get the installation working?
Here is the error log:
Error log:
INFO: Loading data from: jar:file:/C:/Users/setupc/AppData/Local/Temp/OraInstall2011-10-10_04-13-35PM/ext/jlib/installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandMappings.xml
INFO: Loading beanstore from jar:file:/C:/Users/setupc/AppData/Local/Temp/OraInstall2011-10-10_04-13-35PM/ext/jlib/installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandMappings.xml
INFO: Restoring class oracle.install.driver.oui.ConfigCmdMappings from jar:file:/C:/Users/setupc/AppData/Local/Temp/OraInstall2011-10-10_04-13-35PM/ext/jlib/installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandMappings.xml
INFO: Verifying target environment...
INFO: Checking whether the IP address of the localhost could be determined...
INFO: Completed verification of target environment.
INFO: Inventory exists: false
INFO: Registering setup bean
INFO: Building Flow
INFO: Building the flow graph
INFO: Loaded state init
INFO: Loaded state clientInstallType
INFO: Loaded state productLanguage
INFO: Loaded state getOracleHome
INFO: Loaded state prereqExecutionDecider
INFO: Loaded state checkPrereqs
INFO: Loaded state postPrereqs
INFO: Loaded state summary
INFO: Loaded state clientCustomInstall
INFO: Loaded state schedulerAgent
INFO: Loaded state mtsDialog
INFO: Loaded state setup
INFO: Loaded state finish
INFO: Linking states
INFO: State[checkPrereqs]: route=success; to=summary
INFO: State[clientCustomInstall]: route=TO_ENDCUSTOM; to=prereqExecutionDecider
INFO: State[clientCustomInstall]: route=TO_ORAMTS; to=mtsDialog
INFO: State[clientCustomInstall]: route=TO_SCHEDULERAGENT; to=schedulerAgent
INFO: State[clientInstallType]: route=ic_no; to=productLanguage
INFO: State[clientInstallType]: route=ic_yes; to=getOracleHome
INFO: State[getOracleHome]: route=INVENTORY_NO; to=prereqExecutionDecider
INFO: State[getOracleHome]: route=INVENTORY_NO_CUSTOM_YES; to=clientCustomInstall
INFO: State[getOracleHome]: route=INVENTORY_YES; to=prereqExecutionDecider
INFO: State[getOracleHome]: route=INVENTORY_YES_CUSTOM_YES; to=clientCustomInstall
INFO: State[init]: route=success; to=clientInstallType
INFO: State[mtsDialog]: route=success; to=prereqExecutionDecider
INFO: State[postPrereqs]: route=CUSTOM; to=clientCustomInstall
INFO: State[postPrereqs]: route=NON_CUSTOM; to=summary
INFO: State[prereqExecutionDecider]: route=executeprereqs; to=checkPrereqs
INFO: State[prereqExecutionDecider]: route=ignoreprereqs; to=summary
INFO: State[productLanguage]: route=productlanguage_yes; to=getOracleHome
INFO: State[schedulerAgent]: route=TO_ENDCUSTOM; to=prereqExecutionDecider
INFO: State[schedulerAgent]: route=TO_ORAMTS; to=mtsDialog
INFO: State[setup]: route=success; to=finish
INFO: State[summary]: route=success; to=setup
INFO: Successfully built the flow
INFO: Opening bean stores from which the beans can be loaded
INFO: Loading beanstore from a given input stream
INFO: Translating external format into raw format
INFO: Registering the flow data beans
INFO: [INS-07001] Value for property 'INSTALL_TYPE' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_WindowsSystemDirectory' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_LaunchNetCA' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_NoMigration' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_RACInstall' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_ConfigurationType' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_InstallType' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_InstallEdition' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_CustomComponents' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_OraMTSPortNumber' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_SchedulerAgentHostName' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_SchedulerAgentPortNumber' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_HOME' not found in the bean store.
INFO: [INS-07001] Value for property 'FROM_LOCATION' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_BASE' not found in the bean store.
INFO: [INS-07001] Value for property 'TOPLEVEL_COMPONENT' not found in the bean store.
INFO: [INS-07001] Value for property 'TopLevelComponentVersion' not found in the bean store.
INFO: [INS-07001] Value for property 'UNIX_GROUP_NAME' not found in the bean store.
INFO: [INS-07001] Value for property 'INVENTORY_LOCATION' not found in the bean store.
INFO: [INS-07001] Value for property 'SELECTED_LANGUAGES' not found in the bean store.
INFO: [INS-07001] Value for property 'COLLECTOR_RESPONSE_FILE' not found in the bean store.
INFO: [INS-07001] Value for property 'MYORACLESUPPORT_USERNAME' not found in the bean store.
INFO: [INS-07001] Value for property 'MYORACLESUPPORT_PASSWORD' not found in the bean store.
INFO: [INS-07001] Value for property 'DECLINE_SECURITY_UPDATES' not found in the bean store.
INFO: [INS-07001] Value for property 'PROXY_HOST' not found in the bean store.
INFO: [INS-07001] Value for property 'PROXY_PORT' not found in the bean store.
INFO: [INS-07001] Value for property 'PROXY_USER' not found in the bean store.
INFO: [INS-07001] Value for property 'PROXY_PWD' not found in the bean store.
INFO: [INS-07001] Value for property 'SECURITY_UPDATES_VIA_MYORACLESUPPORT' not found in the bean store.
INFO: [INS-07001] Value for property 'COLLECTOR_IGNORE_FAILURES' not found in the bean store.
INFO: [INS-07001] Value for property 'COLLECTOR_IGNORE_CONFIGURATION' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_HOSTNAME' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_WindowsSystemDirectory' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_LaunchNetCA' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_NoMigration' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_RACInstall' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_db_ConfigurationType' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_db_InstallType' not found in the bean store.
WARNING: [INS-07001] Value for property 'oracle_install_db_InstallEdition' not found in the bean store.
WARNING: [INS-07001] Value for property 'FROM_LOCATION' not found in the bean store.
WARNING: [INS-07001] Value for property 'TOPLEVEL_COMPONENT' not found in the bean store.
WARNING: [INS-07001] Value for property 'TopLevelComponentVersion' not found in the bean store.
WARNING: [INS-07001] Value for property 'OCMSettings' not found in the bean store.
INFO: Set value for bean ClientSetupBean
INFO: [INS-07001] Value for property 'INSTALL_TYPE' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_WindowsSystemDirectory' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_LaunchNetCA' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_NoMigration' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_RACInstall' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_ConfigurationType' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_InstallType' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_db_InstallEdition' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_CustomComponents' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_OraMTSPortNumber' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_SchedulerAgentHostName' not found in the bean store.
INFO: [INS-07001] Value for property 'oracle_install_client_SchedulerAgentPortNumber' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_HOME' not found in the bean store.
INFO: [INS-07001] Value for property 'FROM_LOCATION' not found in the bean store.
INFO: [INS-07001] Value for property 'ORACLE_BASE' not found in the bean store.
INFO: [INS-07001] Value for property 'TOPLEVEL_COMPONENT' not found in the bean store.
INFO: [INS-07001] Value for property 'TopLevelComponentVersion' not found in the bean store.
WARNING: Failed to load bean oracle.install.ivw.client.bean.ClientInstallSettings. Reason: [INS-07001] Value for property 'ClientInstallSettings' not found in the bean store.
INFO: Closing bean stores from which the beans can be loaded
INFO: Registering the flow views
INFO: Adding View[type: oracle.install.commons.base.interview.common.view.PrereqGUI viewId: null uiType: null]
INFO: oracle.install.commons.base.interview.common.view.PrereqGUI added to View Type Registry with the key as [PrereqUI]
INFO: Adding View[type: oracle.install.commons.base.interview.common.view.SummaryGUI viewId: null uiType: null]
INFO: oracle.install.commons.base.interview.common.view.SummaryGUI added to View Type Registry with the key as [SummaryUI]
INFO: Adding View[type: oracle.install.commons.base.interview.common.view.SetupGUI viewId: null uiType: null]
INFO: oracle.install.commons.base.interview.common.view.SetupGUI added to View Type Registry with the key as [SetupUI]
INFO: Adding View[type: oracle.install.ivw.common.view.ProductLanguageGUI viewId: ProductLanguageUI uiType: null]
INFO: oracle.install.ivw.common.view.ProductLanguageGUI added to View Type Registry with the key as [ProductLanguageUI]
INFO: Adding View[type: oracle.install.ivw.client.view.CustomInstallGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.CustomInstallGUI added to View Type Registry with the key as [CustomInstallUI]
INFO: Adding View[type: oracle.install.ivw.client.view.SchedulerAgentGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.SchedulerAgentGUI added to View Type Registry with the key as [SchedulerAgentUI]
INFO: Adding View[type: oracle.install.ivw.client.view.OraMTSGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.OraMTSGUI added to View Type Registry with the key as [OraMTSUI]
INFO: Adding View[type: oracle.install.ivw.client.view.InstallLocationGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.InstallLocationGUI added to View Type Registry with the key as [InstallLocationUI]
INFO: Adding View[type: oracle.install.ivw.client.view.InstallTypesGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.InstallTypesGUI added to View Type Registry with the key as [InstallTypesUI]
INFO: Adding View[type: oracle.install.ivw.client.view.FinishGUI viewId: null uiType: null]
INFO: oracle.install.ivw.client.view.FinishGUI added to View Type Registry with the key as [FinishUI]
INFO: Initial values of Setup Properties :
PROPERTY VALUE
COLLECTOR_IGNORE_CONFIGURATION false
COLLECTOR_IGNORE_FAILURES false
COLLECTOR_RESPONSE_FILE
DECLINE_SECURITY_UPDATES false
FROM_LOCATION C:\Dev Citrix Tools\Oracle Tools\Oracle 11g client Releas
e 2\client\install\../stage/products.xml
INSTALL_TYPE InstantClient
MYORACLESUPPORT_PASSWORD Protected value, not to be logged
MYORACLESUPPORT_USERNAME
ORACLE_BASE
ORACLE_HOME
ORACLE_HOSTNAME mndwg068cs.rad.afpaa.r.mil.uk
PROXY_HOST
PROXY_PORT
PROXY_PWD Protected value, not to be logged
PROXY_USER
SECURITY_UPDATES_VIA_MYORACLESUPPORT true
SELECTED_LANGUAGES {"en","en_GB"}
oracle_install_LaunchNetCA false
oracle_install_NoMigration true
oracle_install_RACInstall false
oracle_install_WindowsSystemDirectory
oracle_install_client_OraMTSPortNumber 49155
oracle_install_db_ConfigurationType
oracle_install_db_InstallEdition EE
oracle_install_db_InstallType
INFO: Launching Oracle Client Installer
INFO: Started executing the flow in INTERACTIVE mode
INFO: Waiting for completion of background operations
INFO: Finishing all forked tasks at state init
INFO: Waiting for completion all forked tasks at state init
INFO: All forked task are completed at state init
INFO: Completed background operations
INFO: Executing action at state init
INFO: Completed executing action at state <init>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <init>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state <init>
INFO: Completed validating view at state <init>
INFO: Validating state <init>
WARNING: Validation disabled for the state init
INFO: Completed validating state <init>
INFO: Verifying route success
INFO: Get view named [InstallTypesUI]
INFO: size estimation for InstantClientinstall is 199.0705451965332
INFO: size estimation for Administratorinstall is 1068.0003070831299
INFO: size estimation for Runtimeinstall is 751.6538038253784
INFO: View for [InstallTypesUI] is oracle.install.ivw.client.view.InstallTypesGUI@2398dc19
INFO: Initializing view <InstallTypesUI> at state <clientInstallType>
INFO: InstallTypesPane installType is: InstantClient
INFO: Completed initializing view <InstallTypesUI> at state <clientInstallType>
INFO: Displaying view <InstallTypesUI> at state <clientInstallType>
INFO: Completed displaying view <InstallTypesUI> at state <clientInstallType>
INFO: Loading view <InstallTypesUI> at state <clientInstallType>
INFO: Completed loading view <InstallTypesUI> at state <clientInstallType>
INFO: Localizing view <InstallTypesUI> at state <clientInstallType>
INFO: size estimation for InstantClientinstall is 199.0705451965332
INFO: size estimation for Administratorinstall is 1068.0003070831299
INFO: size estimation for Runtimeinstall is 751.6538038253784
INFO: Completed localizing view <InstallTypesUI> at state <clientInstallType>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state clientInstallType
INFO: Completed executing action at state <clientInstallType>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <clientInstallType>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Client Install Type set in InstallTypeUI is : Runtime
INFO: Validating view at state <clientInstallType>
INFO: Completed validating view at state <clientInstallType>
INFO: Validating state <clientInstallType>
WARNING: Validation disabled for the state clientInstallType
INFO: Completed validating state <clientInstallType>
INFO: In Transition of InstallTypesAction:
INFO: Verifying route ic_no
INFO: Get view named [ProductLanguageUI]
INFO: View for [ProductLanguageUI] is oracle.install.ivw.common.view.ProductLanguageGUI@1875a340
INFO: Initializing view <ProductLanguageUI> at state <productLanguage>
INFO: Completed initializing view <ProductLanguageUI> at state <productLanguage>
INFO: Displaying view <ProductLanguageUI> at state <productLanguage>
INFO: Completed displaying view <ProductLanguageUI> at state <productLanguage>
INFO: Loading view <ProductLanguageUI> at state <productLanguage>
INFO: Completed loading view <ProductLanguageUI> at state <productLanguage>
INFO: Localizing view <ProductLanguageUI> at state <productLanguage>
INFO: Completed localizing view <ProductLanguageUI> at state <productLanguage>
INFO: Fetching Available Languages...
INFO: Waiting for completion of background operations
INFO: Finishing all forked tasks at state productLanguage
INFO: Waiting for completion all forked tasks at state productLanguage
INFO: All forked task are completed at state productLanguage
INFO: Completed background operations
INFO: Executing action at state productLanguage
INFO: Completed executing action at state <productLanguage>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <productLanguage>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: The languages in which the product will be installed are [en, en_GB]
INFO: Validating view at state <productLanguage>
INFO: Completed validating view at state <productLanguage>
INFO: Validating state <productLanguage>
INFO: Using default Validator configured in the Action class oracle.install.ivw.common.action.ProductLanguageAction
INFO: Completed validating state <productLanguage>
INFO: Verifying route productlanguage_yes
INFO: Get view named [InstallLocationUI]
WARNING: Active Help Content for InstallLocationPane.cbxOracleBases do not exist. Error :Can't find resource for bundle oracle.install.ivw.client.resource.ContextualHelpResource, key InstallLocationPane.cbxOracleBases.conciseHelpText
WARNING: Active Help Content for InstallLocationPane.cbxSoftwareLoc do not exist. Error :Can't find resource for bundle oracle.install.ivw.client.resource.ContextualHelpResource, key InstallLocationPane.cbxSoftwareLoc.conciseHelpText
INFO: View for [InstallLocationUI] is oracle.install.ivw.client.view.InstallLocationGUI@15837e8
INFO: Initializing view <InstallLocationUI> at state <getOracleHome>
INFO: inventory location isC:\Program Files\Oracle\Inventory
INFO: Completed initializing view <InstallLocationUI> at state <getOracleHome>
INFO: Displaying view <InstallLocationUI> at state <getOracleHome>
INFO: Completed displaying view <InstallLocationUI> at state <getOracleHome>
INFO: Loading view <InstallLocationUI> at state <getOracleHome>
INFO: Completed loading view <InstallLocationUI> at state <getOracleHome>
INFO: Localizing view <InstallLocationUI> at state <getOracleHome>
INFO: Completed localizing view <InstallLocationUI> at state <getOracleHome>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state getOracleHome
INFO: Completed executing action at state <getOracleHome>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <getOracleHome>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state <getOracleHome>
INFO: Completed validating view at state <getOracleHome>
INFO: Validating state <getOracleHome>
INFO: custom prereq file name: oracle.client_Runtime.xml
INFO: refDataFile: C:\Dev Citrix Tools\Oracle Tools\Oracle 11g client Release 2\client\stage\cvu\oracle.client_Runtime.xml
INFO: isCustomRefDataFilePresent: false
INFO: InstallAreaControl exists: false
INFO: Checking:NEW_HOME
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:COMP
INFO: Checking:ORCA_HOME
INFO: Reading shiphome metadata from C:\Dev Citrix Tools\Oracle Tools\Oracle 11g client Release 2\client\install\..\stage\shiphomeproperties.xml
INFO: Loading beanstore from file:/C:/Dev Citrix Tools/Oracle Tools/Oracle 11g client Release 2/client/install/../stage/shiphomeproperties.xml
INFO: Translating external format into raw format
INFO: Restoring class oracle.install.driver.oui.ShiphomeMetadata from file:/C:/Dev Citrix Tools/Oracle Tools/Oracle 11g client Release 2/client/install/../stage/shiphomeproperties.xml
INFO: inventory location isC:\Program Files\Oracle\Inventory
INFO: inventory location isC:\Program Files\Oracle\Inventory
INFO: size estimation for Runtimeinstall is 751.6538038253784
INFO: PATH has :==>C:\Users\setupc\AppData\Local\Temp\OraInstall2011-10-10_04-13-35PM\jdk\jre\bin;.;C:\Windows\system32;C:\Windows;D:\ORADEV10g\jdk\jre\bin\classic;D:\ORADEV10g\jdk\jre\bin;D:\ORADEV10g\jdk\jre\bin\client;D:\ORADEV10g\jlib;D:\ORADEV10g\bin;D:\ORADEV10g\jre\1.4.2\bin\client;D:\ORADEV10g\jre\1.4.2\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\CA\SharedComponents\ScanEngine;C:\Program Files\CA\SharedComponents\CAUpdate\;C:\Program Files\CA\SharedComponents\ThirdParty\;C:\Program Files\CA\SharedComponents\SubscriptionLicense\;C:\Program Files\CA\eTrustITM;C:\Program Files (x86)\Citrix\system32\;C:\Program Files (x86)\Citrix\System32\Citrix\IMA;C:\Program Files (x86)\Citrix\System32\Citrix\IMA\Subsystems;C:\Windows\System32\Citrix\IMA;C:\Program Files (x86)\Citrix\system32;C:\Program Files (x86)\Common Files\Citrix\System32\
INFO: Completed validating state <getOracleHome>
INFO: InstallLocationAction to INVENTORY_NO
INFO: Verifying route INVENTORY_NO
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state prereqExecutionDecider
INFO: Completed executing action at state <prereqExecutionDecider>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Moved to state <prereqExecutionDecider>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state <prereqExecutionDecider>
INFO: Completed validating view at state <prereqExecutionDecider>
INFO: Validating state <prereqExecutionDecider>
WARNING: Validation disabled for the state prereqExecutionDecider
INFO: Completed validating state <prereqExecutionDecider>
INFO: Verifying route executeprereqs
INFO: Get view named [PrereqUI]
INFO: View for [PrereqUI] is [email protected]2ac
INFO: Initializing view <PrereqUI> at state <checkPrereqs>
INFO: Completed initializing view <PrereqUI> at state <checkPrereqs>
INFO: Displaying view <PrereqUI> at state <checkPrereqs>
INFO: Completed displaying view <PrereqUI> at state <checkPrereqs>
INFO: Loading view <PrereqUI> at state <checkPrereqs>
INFO: Completed loading view <PrereqUI> at state <checkPrereqs>
INFO: Localizing view <PrereqUI> at state <checkPrereqs>
INFO: Completed localizing view <PrereqUI> at state <checkPrereqs>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Executing action at state checkPrereqs
INFO: custom prereq file name: oracle.client_Runtime.xml
INFO: refDataFile: C:\Dev Citrix Tools\Oracle Tools\Oracle 11g client Release 2\client\stage\cvu\oracle.client_Runtime.xml
INFO: isCustomRefDataFilePresent: false
INFO: Completed executing action at state <checkPrereqs>
INFO: Waiting for completion of background operations
INFO: Finishing all forked tasks at state checkPrereqs
INFO: Waiting for completion all forked tasks at state checkPrereqs
INFO: Creating PrereqChecker Job for leaf task Physical Memory
INFO: Creating CompositePrereqChecker Job for container task Free Space
INFO: Creating PrereqChecker Job for leaf task Free Space: mndwg068cs:C:\Users\setupc\AppData\Local\Temp
INFO: Creating PrereqChecker Job for leaf task Architecture
INFO: Creating PrereqChecker Job for leaf task Environment variable: "PATH"
INFO: CVU tracingEnabled = false
INFO: Nodes are prepared for verification.
INFO: *********************************************
INFO: Physical Memory: This is a prerequisite condition to test whether the system has at least 128MB (131072.0KB) of total physical memory.
INFO: Severity:IGNORABLE
INFO: OverallStatus:SUCCESSFUL
INFO: -----------------------------------------------
INFO: Verification Result for Node:mndwg068cs
INFO: Expected Value:128MB (131072.0KB)
INFO: Actual Value:3.9996GB (4193848.0KB)
INFO: -----------------------------------------------
INFO: *********************************************
INFO: Free Space: mndwg068cs:C:\Users\setupc\AppData\Local\Temp: This is a prerequisite condition to test whether sufficient free space is available in the file system.
INFO: Severity:IGNORABLE
INFO: OverallStatus:SUCCESSFUL
INFO: -----------------------------------------------
INFO: Verification Result for Node:mndwg068cs
INFO: Expected Value:130MB
INFO: Actual Value:26.0185GB
INFO: -----------------------------------------------
INFO: *********************************************
INFO: Architecture: This is a prerequisite condition to test whether the system has a certified architecture.
INFO: Severity:CRITICAL
INFO: OverallStatus:SUCCESSFUL
INFO: -----------------------------------------------
INFO: Verification Result for Node:mndwg068cs
INFO: Expected Value:64-bit
INFO: Actual Value:64-bit
INFO: -----------------------------------------------
INFO: *********************************************
INFO: Environment variable: "PATH": This test checks whether the length of the environment variable "PATH" does not exceed the recommended length.
INFO: Severity:CRITICAL
INFO: OverallStatus:SUCCESSFUL
INFO: -----------------------------------------------
INFO: Verification Result for Node:mndwg068cs
INFO: Expected Value:1023
INFO: Actual Value:791
INFO: -----------------------------------------------
INFO: All forked task are completed at state checkPrereqs
INFO: Completed background operations
INFO: Moved to state <checkPrereqs>
INFO: Waiting for completion of background operations
INFO: Completed background operations
INFO: Validating view at state <checkPrereqs>
INFO: Completed validating view at state <checkPrereqs>
INFO: Validating state <checkPrereqs>
INFO: Using default Validator configured in the Action class oracle.install.ivw.client.action.PrereqAction
INFO: Completed validating state <checkPrereqs>
INFO: Verifying route success
INFO: Get view named [SummaryUI]
WARNING: Failed to load the view [SummaryUI] . Reason: .
Refer associated stacktrace #oracle.install.commons.flow.ViewManager:367
INFO: Terminating all background operations
INFO: Terminated all background operations
SEVERE: [FATAL] [INS-08802] Unable to instantiate the View class referred by View ID 'SummaryUI'.
CAUSE: The given class do not represent a valid View class or an unexpected error occured while instantiating it.
ACTION: No additional information available.
SUMMARY:
- java.lang.NullPointerException.
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:370
INFO: Advice is ABORT
SEVERE: Unconditional Exit
INFO: Adding ExitStatus FAILURE to the exit status set
INFO: Finding the most appropriate exit status for the current application
INFO: Exit Status is -1
INFO: Shutdown Oracle Client Installer
INFO: Unloading Setup Driver

Hi;
Please see below note than Please see:
Master Note For Oracle Database Client Installation [ID 1157463.1]
*+<Moderator edit - MOS Doc content deleted - pl do not post contents of MOS Docs>+*
If notes not help than i suggest rise SR
Regard
Helios

NWBC 3.0 PL4 and WIndows 2008 R2 Citrix.

I was able to get the SAP NWBC 3.0 client up and running. We knew that the .net framework 3.5 SP1 was included in Windows 2008 R2 but we did not known that you actually need to initialize the feature itself. It seams to be a totally different way to configure this within Windows 2008 R2.
For now the application is working perfectly local on the server itself but we are still suffering with an issue when we like the present it to the clients via Citrix Xenapp 6. The application is starting but at the moment when a user likes to maximize or minimize the whole application is disappeared from the screen. The Citrix session is still running on the back ground but the user doesn't see anything anymore related to this client. Changing the session windows size or color quality didn't help.
Does someone know what could cause this issue?

Just wondering if you have resolved this issue?
We have exactly the same problem.
Thanks

Crystal Reports 2011 not working in windows 2008 server CITRIX

Hi All,
We are using Crystal reports 2011 in windows 2008 server which is CITRIX farm., having crystal reports 2011 runtime in it..
We are using .net applicationton to run the reports.
The crystal reports parameter popup is getting opened. But the calendar icon is not fuctioning ..clicking on the calendar control no pop up appears. no error too..
OK button is not responding. Cancel button too.
Can you please help us why we are facing this issue in CITRIX only. When we are using the same version in desktop, Crystal report is working fine.
Please feel free to ask if required any more details about my problem.
Regards,
Venkat.K

Ido's idea is excellent, only addition I'd like to make is the following:
You are trying to run a .NET app. However, CR 2011 does not install any SDKs. So, the directory specified by Ido is not correct. Assuming that by CR 2011 you actually mean "SAP Crystal Reports, Developer Version for Visual Studio .NET", then the directory would be:
C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\Crystal Reports 2011\crystalreportviewers\prompting
If that does not help, use Process Monitor and see what the logs tell you (look for Access Denied messages).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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PDF Preview Windows 2008 x64/Citrix/Outlook

Hello,
Has anyone sucessfully been able to get the PDF previewer to work for Outlook on Windows 2008 x64? So far I have had no luck, even after trying all the fixes I have seen available.
I have the latest reader installed and verified the registry entries but to no avail.
Anyone have thoughts?
Steve

Test the iFilter installation with the program filtdump.exe:
http://msdn.microsoft.com/en-us/library/dd940434%28VS.85%29.aspx

NWBC 3.0 PL3 (PL4) does not run on windows 2008 R2 64BIT

Hey,
we installed 5102369_04 which is the NWBC 3.0 PL4 , on a platform patched with the latest windows patches, for windows server 2008 R2 64bit. Gui 720
Result : when the NWBC-icon is clicked, fastly a screen is popped (like starting a program)
But furthermore absolutely nothing happens.
Is NWBC 3.0 supported on windows 2008 R2 ?
thx,
B.

.net framework 3.5 is a feature that comes with windows 2008 R2. But what is different from previous versions it is that the feature has to be initialized.
Now the NWBC is running locally on the server perfectly, but when pushing it to citrix-clients, you cannot maximize the NWBC-window, resulting in the thread below :-((
NWBC 3.0 PL4 and WIndows 2008 R2 Citrix.

Cannot quit Visual FoxPro (Windows Terminal Server 2008 + Citrix XenApp 5 + VMWare vCenter 5.1)

Hi everybody:
This is not the typical question about this error, because the problem here is not about how to quit (CLEAR EVENTS then QUIT). The really and weird problem is that our application do no execute the error trapping routines (Try/Catch and ON ERROR) and tries
to directly Quit.
I have never seen something like this before, error trapping routines not executed.
I try to explain the problem better:
- The user click on the Citrix icon of our App
- Citrix shows the executed processes (establishing connection, applying user config, loading profile, etc)
- The Application (VFP 9 SP2) is started and in any moment, while loading, occurs an error that is not handled by error handlers, and it executes a "kind" of a Quit command, that we detect because have a ON SHUTDOWN to catch it, then the App shut
down and the user must click the Citrix icon and start all over again, up to 7 times, when the App really load and work.
- I think that it is useful to make clear that no QUIT command is really causing this, just the behaviour of the QUIT when an error occurs, but just while loading. If the App get completely loeaded, then everything works as expected
Infraestructure:
- Windows Terminal Server 2008 + Citrix XenApp 5 + VMWare vCenter 5.1
- There are up to 50 concurrent users max in every virtualized server
- More than 10 GB of free disk space / Up to 4 GB ram
- RAM Memory is never used to the max
- CPU (Intel Xeon) is never used to the max (up to 90% in some cases)
- Data (DBFs for temporal work) ar on local drive, not over network (to avoid network known problems with smb2-3)
- There are connection to a Oracle 11 database for permanently storing the data
About the errors:
- They are not always the same or in the same place. In example, in one execution could fail the query of SET("Printer",2), in other execution could fail a SET PROCEDURE TO xxx ADDITIVE (sometimes already loaded), in other could fail a "DO
WHILE .T." in a init event.... completely crazy, and in all cases the errors are not thrown, not a single error code, the App just try to quit, as if ALT+F4 where pressed.
- All this does not happen allways to everyone, but happens many times in the day to many many users as to be worried
- The same user can have this error many times a day, but not allways
- Some of the problems started when migrating to Windows Terminal Server 2008, but didn't notice nothing special in the beginning, but a year later (last 2014) problems tend to go worse
Tried solutions:
- For the "SET PROCEDURE TO xxx ADDITIVE" error, a "IF xxx $ SET('PROCEDURE')" check was added
- The "SET('Printer',2)" check was moved out of initialization code, so it executes when user want to print the first time. In this case was neccesary to talk with IT guys to map a default printer after the App runs, and not in background, as it
was.
- Other checks and modifications was made to minimize posibility of errors
- Adding a timeout of 5 secs in the start of the program, to force a wait
- Restart of virtual servers (not the phisical) every 3 weeks
What I suspect:
- Some Microsoft optimization (memory?, process execution?) in WTS-2008 may interfere?
- Some VMWare memory management may interfere with WTS-2008?
- Some Citrix management may interfere with both?
- Server degradation because of day to day use
Results until now:
- Apparently, adding the timeout to force 5 secs delay and the restart of the server have made a notable enhancement in App start and running
with far fewer
errors
Has
this happened to anyone?
Thanks! o_O
Fernando D. Bozzo / Madrid (Spain)

I never had this type of problems, but somewhat similar start up problems. I'd say it indicates resource problems. Low RAM can cause many unpredictable things. In my case loading much data at the begin of an application caused out of memory errors, which
were reported and logged normally, though.
I made a small tool using Windows API functions GetPerformanceInfo and GetProcessMemoryInfo, you'll find declaration and usage like usual at the News2News site. It's a bit lengthy and cluttered, but pretty much what you find there anyway, so I'll not post
my utility code.
I could quite clearly see how many users degraded available memory per session and at some time no further instance of the application was possible on the server. In my case RDP was used to start the app, Citrix will be quite the same, in the end the application
runs on some server and users see the remote running application.
Bye, Olaf.
Olaf Doschke - TMN Systemberatung GmbH
http://www.tmn-systemberatung.de

Need to know if Firefox 6 is compatible with Citrix XenApp Server 6 running on Windows Serve r2008 R2 virtualized on a VMWare environment. Thanks in advance!

We are setting up a new environment for a client based on Citrix XenApp Server 6 running on Windows Server 2008 R2 which is virtualized on a VMWare hypervisor. Client uses Firefox and we need to know if it is going to work or not. If not, what is the root cause (i.e. XenApp, Windows Server 2008 R2, virtualization).
Thanks again! :)

I only ask because, in the past we were able to install a related product, InDesign CS5 in Citrix. In fact, Adobe had published documentation for doing exactly that: here. I just haven't seen anything similar for Illustrator CS6 and wanted to check.

P6 version 6.2 on Citrix Windows 2008 R2

Hi,
We are upgrading our Citrix server OS to Window 2008 R2. Can anyone tell me if this the P6 (version 6.2) run on the OS?

I can tell you that 6.2 is only officially tested with Citrix Presentation server 4.5 on Windows 2k3 Server R2 SP2.
P6v7 is officially tested with Citrix Presentation server 4.5 or XenApp 5 on Windows 2k8 Server SP2.
Maybe someone else who has actually attempted or succeeded with implementing P6.2 on 2k8 can provide additional feedback.

Oracle 11g on CITRIX ( windows 2008 R2 ) OS batch file call fails

Hello Sir/Madam,
I've been using HOST built-in to invoke a command window to call another application from my oracle application form. The application is GFS Forms 6i on Oracle 11g db w/ XP OS. This logic works.
--XP OS logic:
declare
cmd varchar2(200);
url varchar2(200) := 'C:\PROGRA~1\ADVANT~1\GFS\start_grids_with_coords_pd.bat';
location1 varchar2(100);
location2 varchar2(100);
     begin
          go_block('GAS_SERVICES');
     location1 := substr(:gas_services.location_coord, 1, 5);
     location2 := substr(:gas_services.location_coord, 6, 5);
          tool_env.getvar('comspec', cmd);
     host('cmd /c start '||url ||' '||location1||' '||location2);
     end;
Now, we are upgrading to W7 OS also, we would like use this function on CITRIX ( Windows server 2008 R2 ) server. For some reason, we are encountering errors when tilda /( squiggly ) line is used or a double quote
-- CITRIX/W7 logic:
declare
cmd varchar2(200);
url varchar2(200) := 'C:\PROGRA~2\ADVANT~1\GFS\start_grids_with_coords_pd.bat';
location1 varchar2(100);
location2 varchar2(100);
     begin
go_block('GAS_SERVICES');
     location1 := substr(:gas_services.location_coord, 1, 5);
     location2 := substr(:gas_services.location_coord, 6, 5);
tool_env.getvar('comspec', cmd);
     host('cmd /c start '||url ||' '||location1||' '||location2);
     end;
I'll appreciate your help!
Regards,
Vani Sonti
Edited by: user11141511 on May 21, 2013 1:46 PM

Hello,
Have you tried using long filename instead of short filename ? When using long filename, you need to enclose it with double quotes.
Exemple :
url varchar2(200) := 'C:\PROGRA~1\ADVANT~1\GFS\start_grids_with_coords_pd.bat';
become
url varchar2(200) := 'C:\PROGRAM FILES\ADVANT_WHATEVER HERE\GFS\start_grids_with_coords_pd.bat';
and
host('cmd /c start '||url ||' '||location1||' '||location2);
become
host('cmd /c start '|| chr(34) || url || chr(34) || ' '||location1||' '||location2);
This work fines with Forms 6i on Windows 2003 and Citrix, but didn't try on Windows 2008.

How do I enable users to attend on Lync 2013 meeting on Windows 2008 R2 Terminal Services/XenApp 6?

Hi,
We are not using Lync internally. But some of my users need to attend Lync 2013 meetings. We run a Windows 2008 R2 Terminal Services/XenApp environment. Users are not allowed to install applications.
In the past, I was able to install administratively a Lync 2010 attendee client.
How do I enable my users to attend a Lync 2013 meeting?
Thanks.

This is not viable. I don't know which user is going to be attending Lync meetings from suppliers or customers ahead of time and have no contacts to request a test meeting. This is a loop. How does Microsoft expect sysadmins to support their products if
the client software is not easily available.
At this point if I have a user who needs this, I will only know about it after the meeting has failed. At that point the user is not very receptive to the idea of involving his contact in troubleshooting and setting up test meetings. It's even worse if it's
an executive.
Is there any way of pre-installing the pre-requisites for attending Lync 2013 meetings?
My only choice is to inform my user community that we have no way of supporting Lync and request that they use GotoMeeting or WebEx with their contacts who try to do a Lync meeting.
I am very disappointed in Microsoft's approach with Lync 2013.
Thanks for your time.

We installed the Acrobat Reader 11.0.09 on Citrix enable Windows 2008 server a month ago , it was working. starting from this weeke we are receiveing error mesaage AcroRD32.exe - application error (Instruction at 0x...bad8 bad referenced memory at

We installed the Acrobat Reader 11.0.09 on Citrix enable Windows 2008 server a month ago , it was working. starting from this weeke we are receiveing error mesaage AcroRD32.exe - application error (Instruction at 0x...bad8 bad referenced memory at 0x....bad8 The memory could not be written Click ok to terminate the program)
Instruction at 0x...bad8 bad referenced memory at 0x....bad8
The memory could not be written
Click ok to terminate the program

Hi SUBRAMANIAN,
Are you still facing this issue? It seems to be conflict to me.
Are you using any third party plugins with Acrobat? Try disabling and to use it again.
Regards,
Ajlan Huda.

ITunes installation on Citrix Xenapp windows desktop

Hi,
we need to deploy iTunes to our users who are using a virtualised Windows Desktop (Citrix XenApp). We have created a pakckage to deploy but are having problems when more than one users tries to run itunes. My questions is it possible to run iTunes 11 on a shared virtual desktop? I can provide more details on the setup if required.
Regards
Mike

I've managed to get it installed and working on Windows7 v7000. Didn't have to use any compatibility modes, just downloaded latest version from Apple and clicked run. This is a new install as of 16th Jan 09 with nothing much else installed so it may be a conflict with something else you've installed.
Try doing a windows update to see if it's a bug that's been fixed.
Alternatively, assuming you're not overly attached to your install of W7, you could try reinstalling the whole thing and trying from a clean install.
Can't really give any more help that that I'm afraid.
Message was edited by: andyface

Windows 2008 R2 Terminal Services, ODBC and Oracle 10.2.0.5 32-bit client

Hi All,
I am setting up an application to work under windows 2008 R2 terminal services/Citrix XenApp which is 32bit. This application uses ODBC connections and not relying directly on TNSName for connection resolution.
I installed 10.2.0.3 and patched to 10.2.0.5, and when trying to create an ODBC connection I only see "junk" in the connections list for TNS Server Name without regard to what exists in the TNSNAME.ORA file.
We have JDE on the same server which uses TNSNAMES and work fine, so I don't think it is Oracle client related directly, but I've not seen this before.
Has anyone seen this before and know how to resolve?
Geoff

Patches are only available to Oracle customers with valid support contracts. If you do have such a contract, pl contact the person in your team who has access to My Oracle Support to download the needed patch. Patches cannot be posted on public servers as this violates ones support contract
Srini

Windows 2008 R2 SP1 Enterprise TS Sessions stuck in Down state

I have an environment of 30 physical Windows 2008 R2 SP1 Enterprise servers providing Remote Desktop services running Citrix XenApp 6.5. Over the last 2 months, I've had two instances where one user session was stuck in a "Down" state. The user
could not log in or reconnect to the published app because this one session could not be cleared. I was forced to remove the affected server from the published app, clear off all the users, and reboot in order to clear the Down session.
Research brought me to the following KB articles:
http://support.citrix.com/article/CTX128192
http://support.microsoft.com/kb/2383928
I attempted to apply the hotfix, but it was "not applicable to your computer". I opened a ticked with MS and the conclusion was that the hotfix, and subsequent versions of the hotfix, have been superseded by Windows Updates. The hotfix apparently has
been rolled into public Windows Updates.
My problem is that this behavior still exists. Has anyone else experienced this and is there a nondestructive method (without rebooting) for clearing out these sessions stuck in a "Down" state? Thanks.

OK. We sent the files over to Microsoft to check on this issue. They came back with the following information.
While we are usually skeptical of Hotfixes, several of these descriptions are on the money. We will not complete the entire list, but will start with the exact match descriptions and apply one at a time.
<<<<<Microsoft Engineers response>>>>>>>>>>>>>>>>>>
We looked at the MSDT data and found the version of “win32k.sys” is old.
Module[ 2] [C:\WINDOWS\SYSTEM32\WIN32K.SYS]
  Company Name:      Microsoft Corporation
File Description: Multi-User Win32 Driver
Product Version:   (6.1:7601.17860)
File Version:      (6.1:7601.17860)
We advise you to install the following hotfix to update Win32k.sys to the latest version.
2661332 You cannot reestablish a Remote Desktop Services session to a Windows Server 2008 R2-based server
http://support.microsoft.com/kb/2661332/EN-US
Also, I checked that these are not installed on the machine, please install the following hotfixes as they update all the components to their latest versions and we have seen similar cases in the past which were resolved after these hotfixes were installed.
2383928 Remote desktop sessions do not completely exit, and you cannot establish new remote desktop sessions to a computer that is running Windows Server 2008 R2
http://support.microsoft.com/default.aspx?scid=kb%3bEN-US%3b2383928
979530 A Windows Server 2008 R2-based Remote Desktop server denies some connection requests randomly under heavy logon or logoff conditions
http://support.microsoft.com/default.aspx?scid=kb;EN-US;979530
2578159 The logon process stops responding in Windows Server 2008 R2 or in Windows 7
http://support.microsoft.com/default.aspx?scid=kb;EN-US;2578159
2465772 An application or service that uses Winsock API or Winsock Kernel API may randomly stop responding in Windows Server 2008 R2 or in Windows 7
http://support.microsoft.com/default.aspx?scid=kb;EN-US;2465772
2265716 A computer that is running Windows Server 2008 R2 or Windows 7 stops responding randomly
http://support.microsoft.com/default.aspx?scid=kb;EN-US;2265716
975777 There is a delay when you shut down, restart, or log off a computer that is running Windows 7 or Windows Server 2008 R2
http://support.microsoft.com/default.aspx?scid=kb;EN-US;975777
2505348 High CPU usage or a lengthy startup process occurs during WMI repository verification when a large WMI repository exists in Windows 7 or in Windows Server 2008 R2
http://support.microsoft.com/default.aspx?scid=kb;EN-US;2505348
<<<<<<<<<<<<<End response>>>>>>>>>>>>>>>>>>

Registery Hive on Windows 2008 R2 Citrix XenApp

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