Registration code not accepting letters

Hi, a few years ago I took a Dreamweaver CS3 class. I bought the software and the registration code worked. About a month ago it wasn't working right so I uninstalled it, restarted my computer, tried to install it, it will accept the numbers of the registration code but not the letters. I have uninstalled it several times and tried to install it but I keep having the same problem. Also, now it won't give me the option of doing the trial version. I went into my computer 's registry and there is a Dreamweaver file that no matter how many times I delete it, it is there after I restart my computer. Could this be the problem? Could someone please help me fix this problem?

Use the CS Cleaner tool to remove residual files from your system.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Nancy O.

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