Registration of Crystal Reports

Hello to All:
Newbie here, How does one go about registering copies of Crystal Reports. Where on the SAP site is the link.
Thanks in advance for any and all assistance.

Registration of individual products is no longer needed in the same sense as it was used in the older Business Objects Support realm. 
You can call  800-877-2340 (customer service) and inquire about a registration number and they will explain the benefits of accessing SAP web pages.

Similar Messages

  • Disable registration popup Crystal Reports XI

    Post Author: RichardF
    CA Forum: Deployment
    I have made a silent deployment of Crystal Reports XI. Because i dont want the user to get the registration popup when crystal reports is started for the first time, i was wondering if i can disable it with a registry setting. (or a maybe there is a better solution)
    thanks Richard

    Post Author: mteegarden
    CA Forum: Deployment
    Depending on how you are running your silent deployement, you could just add the registration key to the registry at the end of your silent installation.
    [HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Crystal Reports\Keycodes\CR Pro] "Serial"="Valid 10 digit reg#"
    Since we have so many installations and we don't want every one of our users registering their products, we use this method.

  • Production registration for Crystal report 2013

    Dear SAP,
    I just got a copy of CR2013, i would like to make online registration, your manual link is not work. I also search around sap or crystal report site, also not found the place for registration. Funny.
    Could you give me the registration link directly? Thank you.

    Dear Shahnawaz,
    Thank you very much, are you SAP support staff?
    On the registration page, it haven't  option for version 2013.  And other funny point.  Do you know what can i do? Thanks.

  • Crystal Reports software registration

    I recently sold 5 copies of Crystal Reports XI Standard (boxed product) to a customer, and after they worked with the product for a couple of weeks, they decided that the product would not do what they needed, and they ended up shelving the product.  I purchased 2 copies of the product back from them, as I have a need for it in my office.  Unfortunately, they already registered the product, and when I try to register it with my company information, I'm getting a warning dialog that the product has already been registered.  I called the 800 number for support, and they told me that I needed to have this addressed through this forum.  Can you please provide assistance so that I can get this taken care of?
    Thanks in advance.
    Regards,
    Tim Thousand
    Computer Concepts

    Hi Tim,
    No worries. You only need to modify the registry settings. Before modifying the registry I recommend you to take a strong backup of it on a local drive.
    We need to make Crystal Reports recognize the valid registration number:
    1. Start the Registry Editor. On the 'Start' menu, click 'Run'. Type 'Regedit' and click 'OK'.
    2. Expand the registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Crystal Reports\Keycodes\CR Std
    NB:
    CR Std for Crystal Reports Standard Edition
    CR Dev for Crystal Reports Developer Edition
    CR Pro for Crystal Reports Professional Edition
    3. Highlight the 'CR Std' folder and go to the 'Edit' menu and click 'New' then 'String Value'.
    4. Enter 'Serial' as the string value.
    5. Right click 'Serial' and select 'Modify'. Enter your registration number as the 'Value Data'.
    Exit the Registry. When you re-start Crystal Reports, the 'About Crystal Reports...' screen will display your valid registration number
    If you are unable to see the changes, please revert to me.
    Regards,
    Arun Sasi

  • Registration code for Crystal Reports Professional 8 needed

    We purchased Crystal Reports several years back for using with Epicore Vista, our ERP. We've recently migrated our database to a new server and need to install Crystal Reports. However, all we have are the cd and serial number, not the registration code. Upon install, it takes us to a non-functional web address.
    http://www.seagatesoftware.com/ipl/default.asp?rsource=web_product&build=8.0.0.371&KeyCode=5M-00004XR-0T48000-0000000&Destination=Register&Language=EN&fname=Mike&lname=Gaishin&cname=Gaishin+Manufacturing&email=mikesr @ gashinmfg.com&country=USA
    any suggestions?
    (i modified the code up above to avoid the email address your forum objected to)

    Hi,
    Have a look to this Note
    and you can try with this :
    Use your Customer Interaction Center to submit support requests and service requests for problem messages and remote service postings.
    Use the Customer Message Wizard to enter problem messages on SAP Service Marketplace. If you do not have online access, the relevant Support Center can create a message on your behalf, ask then to create a new incident for license issue.
    A service message is create using the same process that is used for creating regular technical support messages with the only difference being in the component that is selected. These components begin with XX- (e.g. XX-SER-LIKEY-BOJ) instead of BOJ-.
    Component Usage
    XX-SER-LIKEY-BOJ: Business Objects License Keys / Keycodes
    XX-SER-SAPSMP-SWC-BO: Missing/Corrupt software or patches
    XX-SER-GEN-CONTR : Missing/Invalid Installation, Contract issues
    Customer Interaction Center, call the following number:
    +49-6227-744969 (available worldwide)
    Hope that helps.
    Regards,
    Deepti Bajpai

  • Consultant "Registration code not sent for Crystal Reports Basic for VS2003

    I need to know how to receive a CR registration code for VS2003.
    In VS2003 when I open a Crystal Report, Iu2019m asked for a registration code. So I registered at the SAP website for the CR Basic for VS2003 license, but all I received was an email below. So where is my registration code for this? Where can I get one so I can stop the nag screen.

    Hello,
    Unless you or someone else edited your original posting there's no "email below" in your post. If the email has a keycode in it you don't want to post it here. You don't want to share your keycode with everyone.
    Do you see a 19 or 23 digit alpha-numeric keycode in the email you received? If so, that's your keycode. If not, let us know and we'll see if we can find out who you can contact to receive your keycode.
    Sincerely,
    Dan Kelleher

  • Registration code not sent for Crystal Reports Basic for VS2008

    I need to know how to receive a CR registration code for VS2008.
    In VS2008 when I open a Crystal Report, I'm asked for a registration code.  So I registered at the SAP website for the CR Basic for VS2008 license, but all I received was an email below.  So where is my registration code for this? Where can I get one so I can stop the nag screen.
    Email received below:
    Thank you for registering SAP Crystal Reports, version for Visual Studio .NET 2008.
    As a registered user of SAP Crystal Reports, version for Visual Studio .NET, you'll be the first to receive notifications of product news and updates, beta programs, and special events.
    Make the SAP Crystal solutions support site your primary destination for technical support. Search the knowledge base, read and post to the forums, browse articles, and download service packs.
    Tap into the full power of the SAP Crystal Reports product line. Visit our website, to learn more about optimizing your business, download trial software, and explore upgrade paths that can help you support larger deployments and diverse user needs.
    Thank you for choosing SAP Crystal Reports, version for Visual Studio .NET.
    Sincerely,
    SAP.com Customer Service

    This is not a technical support issue as such. Please call 866-681-3435. They should be able to help you out.
    - Ludek

  • Cannot install Crystal Reports 8.5 Pro - no Registration code

    We want to re-install Crystal Reports Profession 8.5 because the old PC it was installed has been replaced. We have the CD and the keycode but cannot complete the process.The installation asks for the keycode and then all our details which we enter including a valid email but it seems to attempt to go a incorrect web address (displays http://www.sap.com/solutions/sapbusinessobjects/index.epx) and we get no registration code.
    Searching and trawling about the SAP forums here didn't seem to help. Can anyone point us to the correct place to get a valid registration code.

    Hello,
    Is the old PC still available? If so you can get if from there. You could try contact Customer Services but I doubt they would be able to get you a new registration number. CR 8.5 is close to 10 years old and with the name changes none of those old servers are running now.... Try calling the number in the help about box.
    Other than that you'll just have to put up with the registration nag screen.
    Thank you
    Don

  • Move Crystal Reports 10 Registration To A New Machine

    Is there a way to deregister a Crystal Key Code to transfer the application to a new PC and reregister?

    Hello,
    yes this is possible.
    You can get the keycode from the registry searching for HKLM/software/Crystal Reports and use this on the new machine.
    Best regards
    Falk

  • Can not view/schedule Crystal Reports in new BOE XI 3.0 Installation

    Hello,
    I'm having an issue on a brand new installation of BusinessObjects XI 3.0 on AIX 5.2 (using WebSphere 6.0). Installation went smoothly and migration went fine. Can log in, pull up CMC, InfoView (all other apps). But scheduled Crystal Reports (as well as viewing Crystal Report thru InfoView) are failing with the following errors (which to me seem interrelated):
    *(1) Error in File ~cec0c55d91e0e015.rpt: The request could not be submitted for background processing*
    *(2) Error in Report XXX: Failed to load database information*
    *(3) An error occurred while creating a subprocess in the processing server. [RCIRAS0604]*
    These three errors indicate to me that the report engines are having issues opening the files, pulling the data and generating the reports. We've checked to make sure that the account that BOE is running under has all the permissions it needs - and it has.
    I just turned on tracing (-trace) on the report job processing servers and I'm watching the logs as I retrace my steps...
    Any ideas? Would appreciate any feedback...
    Thanks,
    Will

    Turns out this is a pretty nasty issue on Unix environments. Being that the BOE application is developed on Windows then ported to Unix environments, the services (daemons) still end up depending on an emulated registry (MainWin) sort of like in a Windows environment.
    For some reason (we're still trying to figure this out), the BOE registry entries got corrupted and then started preventing the processing servers (which in the case of CR ultimately depend on  CRPE - Crystal Reports Print Engine) from opening up and processing CR files.
    We engaged BusinessObjects/SAP support and have been able to resolve this issue on our test AIX system. The resolution included deleting all the mainwin (mw) tmp directories and files in the root temp directory and also in the
    /bobje/enterprise120/aix_rs6000/crpe>
    directory. Then we stopped all BOE services and reran the MW script to regenerate registry entries. This repair was a pretty intricate multi-step process. The SAP Technical Rep who worked on this case is writing a knowledge base article (an SAP note). Once I get details, I'll update this post.
    The good news about this issue is that the upcoming SP1 of XI 3.0 removes the dependency on the mw registries...
    Will

  • Error when running the Crystal Report 9.1 (visual studio 2003) in the deployed server

    Hello,
    1) I am suddenly getting an error message ‘Load Report failed’ in a production server (where the VS2003 application is deployed) when the Crystal Report is executed. This has happened maybe because of the Windows/Crystal Report Updates!
    I am able to see the same report perfectly fine in the development computer using VS 2003.
    I am using the 9.1 version which is part of the Visual Studio 2003.
    The event logs show 'Either the keycode library is not registered or it cannot be loaded ...EventID=10029'. See attached screen shot.
    Please help?
    2) Since I was getting a registration suggestion window  for using Crystal Reports, I registered twice using different email address and it said that it will send me the KeyCode for the Crystal report but after successful registration I never got any keycode but just an email acknowledging the Registration.
    I believe the KeyCode is required to use it in the server to execute/run a report.
    Can SAP representative email the keycode to my gmail account?
    My product key is: 
    Please help to resolve both my problems
    Thanks in advance,
    Sanjay Chudasama

    If I memory servers, you have to open the Crystal_Regwiz2003.msm in the .NET deployment project. One of the properties of the msm was Keycode (or similar). You entered the keycode here. To find your keycode; in VS2003 IDE, go to the Help | About screen. You will see one of the installed components as Crystal Reports and the keycode will be on the right of that. Copy the keycode from here, paste in the above.
    For more details see the article Crystal Reports and Visual Studio .NET - Application Deployment.
    - Ludek
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  • Invalid Key code Error while installing crystal report server 11

    While installing crystal report server 11,i am facing an erro which says Invalid Key code Error.I had raised this issue to SAP customer support and attaching the conversation that we had.PLEASE HELP me to resolve the issue.
    MAILS--Dear Mohit,
    Thanks for the patience.
    We have received the below update from the Licensing Team.
    You received your permanent key in respect of these licenses - the key is  for Crystal Reports Server XI.
    You did not purchase these licenses for Crystal Reports Server, but purchased it for Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer.  The software included was version XIR2, but you elected to use version XI instead and received key .
    You would need to enroll the licenses in maintenance if you want to upgrade them.
    In case of any queries please create a ticket via the Service Market Place.
    Regards,
    Jessy
    Customer Interaction Center
    SAP Active Global Support
    Hello Jessy,
    The customer received their permanent key in respect of these licenses - the key is  for Crystal Reports Server XI.
    They did not purchase these licenses for Crystal Reports Server, they purchased Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer.  The software included was version XIR2, but they elected to use version XI instead and they received key .
    They cannot decide to upgrade now - they must enrol these licenses in maintenance if they want to upgrade them.
    Kind regards,
    Rosemary
    From: BOSAPASIA
    Sent: 29 September 2009 05:49
    To: Savage, Rosemary
    Subject: FW: Crystal Reports Server Installation Issue
    Importance: High
    HI Rose ,
    Need your assistance on the below issue.
    Customer purchased Crystal Report Server XI R2 in 2005. When he is trying to install it now, he is getting an Invalid Key code Error.
    He has provided us the Scanned copies of the Key code and the registration number.Can you please help and check if he can be provided with a Keycode.
    Regards,
    Jessy
    CIC Team Lead
    Customer Interaction Center
    Global Support Centre India
    SAP Labs India Pvt Ltd
    Hi,
    Providing you with the required details to proceed further
    Registration Number-
    Registration Email Address-taxmantra.support
    And also please find attached the scanned copy of the Registration key we got for the Crystal report server.
    Dear Mohitk,
    Thank you for your information.
    I checked with the concerned colleague and received the below update:
    Please check from where you got this key code. If from a paper, please scan it to us. Please let them track to the original paper or email.
    If you have registered the key code, please provide us the registration number or registration email address so that we will try to check for you.
    If you did not register before, as the promotion is over so the key code could not be replaced.
    I request you to kindly check the same at your end and revert with the details.
    Moreover, there are two ways for Crystal Report customer to get support.
    One is customer with bundled product such like BOE and under maintenance. These customers will have an S-user ID and password to log a case in service market place via http://service.sap.com/message
    A learning map was provided, listed on left column.
    The other is customer with only Crystal report product, the support is via SDN.
    http://service.sap.com =>Crystal Reports and Xcelsius Support=>Crystal Reports and Xcelsius Forums
    Customers can first check whether other customer has got the same issue and find the reply from our engineers.
    You may also post your own thread for support.
    Anything else I could help, please do not hesitate to contact again.
    Hi,
    I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
    Please find attached the Scanned Document  containing the details as per the details required by you.
    Hope to see a quick resolution for the issue.
    Dear Mohit,
    Thank you for your e-mail.
    As discussed, I understand that youu2019ve procured Crystal Reports Server 11 in 2006. However youu2019re facing issues with key codes while reinstalling the same. We request you to kindly provide us with below details for further assistance.
    Your customer number:
    Your customer name and address:
    Purchase order number:
    Any other products purchased along with Crystal Reports Server 11
    Any S-User Id:
    Any old case ID:
    Please feel free to contact us if any further queries.
    Hi,
    I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
    We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
    "The product key code you have entered is incorrect"
    We are facing the same issue in 2006,I am attaching with this email the conversations that was held in 2006 to get the correct key code.
    Please help us to resolve the issue as early as possible.
    My contact number:
    If you need any further information do let me know

    Ajit,
      By design, the product is not able to be installed under the superuser account.
    1.  Create a new user and specify a home directory for the user without a quota set.
    2.  Copy or move the installation files to a directory that the new user can read.  I suggest you move the installation files directly into the new user's home directory.
    3.  Logon as the new user (or su - newuser)
    4.  run the installation shell script using that new user's account.
    NOTE:  Ensure the system meets the requirements from the supported platforms documents.
    .Tony

  • Crystal Report not running from Addon in the Front End.

    Dear All ,
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    Ashish

    Dear Rahul ,
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  • Crystal Report: irregular error not handled by the application component

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    Hi,
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  • Crystal Report 2008 error in generating existing reports

    HI,
    I have just now migrated my server from Win 2003, 32 bit to Win 2003, 64 bit. I was holding a valid license in the old server. Using the Product key and the registration number, I installed Crystal Report 2008 SP3 Build in the new server since Crystal report is supported in 64 bit version too. Now, while generating the existing reports from my application, I am getting error in event viewer as-
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    kmoondra

    Crystal report is supported in 64 bit version too
    Support on 64 bit OS does not necessarily mean that the product is 64 bit. E.g.; CR 2008 (12.x) is still only 32 bit. Only CRVS2010, CR 10.2 and CR 10.5 come in both 32 bit and 64 bit flavors.
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