Registration  of new product

We alraedy have two products (Crystal Reports Server) registered.  We got a new Busiiness Objects XI 3.1 this week.  The Registration Wizard seems to be continually looping and I cannot get further than the logon screen.
I accessed my SAP Support Portal but cannot find anywhere to register a new product.
Can anyone help

try to change boost settings:
http://forum.lenovo.com/t5/Lenovo-3000-and-Value-line/Y410-Owners-Does-your-internal-mic-work/m-p/60...
also, re-installing/updating sound drivers may help you.
http://consumersupport.lenovo.com/uk/en/DriversDownloads/drivers_list.aspx?CategoryID=130485

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