Registration problems

I recently downloaded the free trial with which I am very impressed. I have started cataloguing past photos and have ordered the full version (shh from Amazon - sorry!). Whilst waiting for it to arrive I want to keep working on my pictures - I assume the tags etc will be imported into the full edition when it is installed.
My problem is that everytime I complete the registration process form it 'fails to connect' despite me ticking all the boxes to be on mailing lists etc (which I don't normally like to do.) I'm in Europe (UK) and am running out of the number of times I can use the trial product - can you help?
Thanks

Thank you - yes but not just Firewall but all security things had to be disabled then it worked - will now scan for any nasties that came in at the same time!
Very impressed with the speedy response - thanks.
Gill

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    Jul 18, 2007 3:27:46 PM com.sun.scn.jmx.impl.AbstractComponent log
    WARNING: SCNClientConfigImpl.activate("com.sun.scn.offering.SoftwareUpdate") -- failed, no such module
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    David

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    Hello goood day sir/maam. I am from the Philippines and I need your help.I dont know how to start this matter but ill try my best to give out all the problem details. I have a blackberry tour 9630 and its an openline phone from Verizon US, and my network carrier is talk n' text, during the first months of using it, it was good, i can open my email, do social networking and bbm.. My APN settings is http://m.smart.com.ph by the way. So here's the problem, last sept 12 2011, I inserted a different sim card coz i need to get some contact from my old sim card.. now when i inserted my Talk N' text sim card, i mean when i brought back my original sim card.. my bb messed up,, i cant have my bb registration, i cant use my email, and cant do bbm anymore.. I tried researching from different websites, tried calling the customer service support from my network carrier, did this and that, changed my APN settings from http://m.smart.com.ph to blackberry.net,,, and still nothing happened.. I really need your help guys and girls.. its been like 10 days already since my bb tour is useless. thank you so much.. who ever read this, please help me. your advice is badly needed  

    I don't recall a "download' screen in the Desktop Software.
    It should allow you to INSTALL, if you have the operating system file itself already installed to your PC.
    Do you?
    Also, have you tried using the BlackBerry AppWorld to download BlackBerry Maps?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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