Registry cleaner/defrag wipes out license information, how to fix?

I bought the product after the 30day trial and installed the license key when I received it after purchase verification. Every time the registry defrag/cleaner runs, the product warns me the trial time has expired. I enter the license again. Sometimes I feel this happens when the defrag has not run.
I did on line chat with technical service and that was utterly useless. The directed me through a process I've already done at least 38 times.
If the registry cleaner is the problem, I would have thought a product of this caliber would be more robust to that type of operation.
Regards,
Hank Sundermeyer
Newark, DE
Acrobat XI Pro
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz
Installed memory (RAM): 16.0 GB
System type: Window 7 Professional 64-bit Operating System

Hi HankSundermeyer,
There does not seem to be a need to defrag or even clean the registry in 7. What was once an important maintenance task in 2000 and XP is now not necessary, as the system does take care of itself, it's simply designed better. At the same time the cleaners and defraggers will suggest deleting lots of stuff from the registry.
Unless you are actually able to tell what those registry keys are and why would you want to delete them, I recommend staying away from any such cleaning action. The benefit of the cleaning is doubtful, while the potential for error is rather large.
At the same time thanks for bringing to our notice that the registry cleaner wipes out the licensing information for Acrobat.
Please let me know which 'Registry cleaner' software you are using as I would like to replicate the issue here at my end. Personally I have used ccleaner and have not faced any such issues.
Further you can also raise a bug report by filling the form : https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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