Regular and Rare tickets with example

Hi experts
What type of tickets will come from clients or end users regularly and rarely,
1)Tell me What type of tickets we get regularly (with ex. of ticket including solutions)
2)what type of tickets we get rarely like for once in a month (with ex. of ticket including solution)

Hi,
If you are in a suppot project the most common tickets will be regarding data load issues and reoprt changes.
There will be daily process chains that loads data in BW and you may get tickets to resolve process chain issues.
This will be common and regular tickets.
Users may raise tickets to modify existing reports or to create new reports.
Common report modifications are adding free characteristic to reports, adding characteristics to variable screen of report, adding key figures, creating jump queries etc.
Also you may face performance issue in system ( related to process chains and reoprts).
In such cases you will need to optimize data load and also find ways to improve report performance.
This belongs to rare ticket.
Also there could be data source enhancement tickets, which may require creating data flow in BW.
Above are just examples and it may vary according to projcet..
Thanks,
Vinod

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Dear,
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i need explanation on prerouting post routing and translation rouitng with examples.can anybody help me out ?
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Hi,
prereouting: call comes in, hits ICM, script is run, telling the routing client (PSTN) where to route the call to (so the call is routed before (pre-) connection, or rather, establishment).
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SD and MM FLOW with example

Hi friends,
Can any one tell me the SD and MM Flow with respect to company and customer like what the company and customer will do in various stages?

hai Reddy,
SAP Sales and Distribution Processing Document Flow
Document Flow in Sales
The sales documents you create are individual documents but they can also form part of a chain of inter-related documents. For example, you may record a customers telephone inquiry in the system. The customer next requests a quotation, which you then create by referring to the inquiry. The customer later places an order on the basis of the quotation and you create a sales order with reference to the quotation. You ship the goods and bill the customer. After delivery of the goods, the customer claims credit for some damaged goods and you create a free-of-charge delivery with reference to the sales order. The entire chain of documents the inquiry, the quotation, the sales order, the delivery, the invoice, and the subsequent delivery free of charge creates a document flow or history. The flow of data from one document into another reduces manual activity and makes problem resolution easier. Inquiry and quotation management in the Sales Information System help you to plan and control your sales.
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D Transaction Code Flow:
Inquiry / Document type IN
Tcode for creation VA11,VA12, VA13. Tables VBAK, VBAP
Quotation / QT
Tcode for creation VA21,VA22,VA23. Tables VBAK, VBAP
Purchase Order PO
Tcode for creation ME21,ME22,ME23. tables EKKO,EKPO.
Sales Order OR
Tcode for creation VA01,VA02,VA03. Tables VBAK,VBAP
Delivery LF
Tcode for creation VL01,VL02,VL03. Tables LIKP,LIPS
Billing MN
Tcode for creation VF01,VF02,VF03. Tables VBRK,VBRP
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xk01(create), xk02(change) , xk03(display)
Tables are lfa1.
To create custmer tcode is xd01, xd02, xd03.
Table is kna1.
After creating sales order using this no we can create delivery note tcode is vl01.
MM FLOW.
Tables
PO
EKKO---Header level
EKPO-Item level
PR
EBAN
GR/Material document
MKPF--Header
MSEG-Item
Invoice
RBKP-header
RSEG-Item
Accounting doc
BKPF--header
BSEG--Item
ServicesSSR--Header
ESLL-Item
It really depends on the company and their business process. Generally though:
Purchase Requisition (user reqests stuff, either for manuf/stock, or supplies). -> then the PReq would go through an approval process (Release Strategy). Once approved, one can either create a Request for Quote (RFQ) to multiple vendors to obtain the best prices - and/or create the Purchase Order (either directly from the PReq or from the RFQ).
Once the PO is created -> then a Goods Receipt is necessary (to indicate you received the goods ordered). Then Invoice Verification (again - if this is set up) - which basically prevents overpayment to a vendor (won't allow you to pay for goods not received through Goods Receipt). Then ultimately the payment to the Vendor.
So - Transaction flow for create (common):
PReq -> RFQ -> PO -> G/R -> Invoice -> payment (?)
ME51N -> ME41 -> ME21N -> MIGO -> MIRO -> payment (?)
Tables for Purchase Requisition:
EBAN -
EBKN - Account Assignment
Tables for Purchase Orders:
EKKO - Header
EKPO - Item
EINA - Purchasing Info Record (oops forgot to mention that above - PInfoRec has the vendor/material/price for future sourcing)
Tables for Request for Quote:
same as PO above
Tables for Goods Receipt:
MKPF - Material Document Header
MSEG - Material Document Item
EKBE - History of PO
Tables for Invoice Verification:
BSIS (good substitute for BSEG, which is a monster)
If Found Helpfull Do Reward.
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Hi all,
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regds
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Hi
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Fico interview questions and Real time tickets with resoving details

MODERATOR: Do not post (or request) email address or links to copyrighted or confidential information on these forums. If you do, the thread will be LOCKED and all points UNASSIGNED.
hi sap gurus
i have done sap-fico iam in job trails. can any body help me Fico interview questions and Real time tickets with resoving details
regards
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Edited by: chinna prasad on Jun 5, 2008 4:10 PM

Hello Prasad,
Before attending interviews.....First you need to understand general things like CV writing, projects, sub modules etc., you should be gain knowledge on these concepts then you can move further.
1. CV 2.Projects 3.your strenths in sap (reading..reading...reading....practice...practice...practice)
2.you please interact with your friends who is on trails, then you can get more information like interview process, methodology, technical etc.,
I am sending some real time interview tech questions which will useful for you.
Questions:
1.When tickets are raised by end users who will give priority? After resolve the tickets who will close the status?
2.In real time at a time how many normal periods, special periods, MM periods we can open?
3.What is client dependant & Independent?
4.How to transport configuration settings from one client to another client or production client, which tools we can use for transport?
5.Why we donu2019t assign business area to company code?
6.What is the difference between General GL A/c, Control A/c, Reconciliation A/c & Offsetting A/c?
Answers:
1.The priority is generally decided by the Coordinator on the client side. After tickets are resolved, they will have to be closed by the coordinator on the customer site
2. In FI as many as you wants. In MM only 2 (current month + previous
3.Certain tables and customizations made in one client will affect the other clients also - then it is cross client i.e, client dependent. While if the changes made in one client has no impact on the other client - it is said to be client independent
4.Transports from one server to the other can be made with the help of transport requests. When a configuration is done the system generates a request number. First release the task and then release the request. Use TC-SE10 / SE09, SE09: workbench transport; SE10: customizing transport. But currently no such difference actually exists.
5.because in case of multiple company codes, same business area can be used across company codes. Business area is cross company code, means it is not confined to one company code thatu2019s why we don't assign BA to any of the company codes. It is client dependant, not company code dependant. We can pass values from one company code to any of the BA in that client.
6.General GL Account are those used for standard posting like for example Income and Expenses Accounts
- Control Account are basically used for reconciliation between modules like FI and CO, to ensure that both the modules are in sync.
- Reconciliation Account are those specific covering ADK (A-Assets, D-Customer, K-Vendor). For example a Customer Master would be mapped to a Bills Receivable Reconciliation Account and any transaction that needs to be posted are done against the customer code.
- Offsetting Account are used for variety of reasons and few examples are Intercompany Postings, at the time of Implementation when TB and Balance sheet are uploaded would be offsetted against a dummy account.
All the best.....dont forget and pl assign points if useful and if u have any querries pl revert back
thanks
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IDOC with example and T.codes ??

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Some body explain me about the scenario and steps to be followed in configuration and in front process with transaction codes .
Jus some experts can explain me about over all procedure of IDOC in SAP with transaction code (Full cycle with examples...??
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[Learn SAP u2014 IDOC basic|http://blogs.moovar.com/sap/learn-sap-idoc-basic/]
1) What is IDOC?
IDoc means intermediate document is a standard data structure for electronic data interchange (EDI) between application programs written for the popular SAP business system or between an SAP application and an external program. IDocs serve as the vehicle for data transfer in SAP's Application Link Enabling (ALE) system.
2) Why its is used with SAP?
IDocs are used for asynchronous transactions: each IDoc generated exists as a self-contained text file that can then be transmitted to the requesting workstation without connecting to the central database. Another SAP mechanism, the Business Application Programming Interface (BAPI) is used for synchronous transactions.
3) What its advantages & disadvantages?
a) IDOC - Advantages :
The target system need not be always online. The IDOC would be created and would send the IDOC once the target
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No additional programming required. Configuration is the only one need to be set up.
b) IDOC - Disadvantages :
Receipt/Processing on the target system need not be immediate
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standard BAPI
Unless ALE is used, it is difficult to trace if the IDOC has actually reached the target system
4) IDOC flow with MM :
In order to make use of the workflow for IDoc processing, you do not have to go through the cumbersome
workflow design procedure as it is described in the workflow documentation. For the mentioned purpose, you can
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Edited by: Afshad Irani on Aug 26, 2010 5:48 PM

Regular and Rare tickets with example

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