Reimaged MacBook Pro and forgot the login password set at Genius bar

I need help getting to the terminal to reset my password.
I recently had my MacBook Pro reimaged by staff at Genius Bar, (with OS X Yosemite).
We set a login password, however I forgot that password (late in the day, sun in my eyes, dog ate my homework...etc).
I know there's a way to get to the terminal from start up, but I can't remember the steps.
I'm fairly certain from the terminal, I can type passwordreset to get to the proper interface needed to reset my password and start restoring my old files.
thanks

I am also on my forth hard drive on the same model.
When I unpacked the computer, the hard drive did not include OS X either. Actually, it was completely blank. Did not even have a partition table! I have also had random problems with the machine not charging.
I have replaced the drive myself with an SSD after figuring the Apple Certified technicians were incompetent. Now even the SSD is starting to fail
I have bought an HP laptop and setup Ubuntu on it. Hope it turns out better than my previous four various Mac models. All have had various repeating hardware issues that Apple Certified technicians have been unable or unwilling to correct.

Similar Messages

Screen damage and forgot the login password,how can i take out the photos

my screen damage , totally lost , this iPhone5 is broken 1 year ago, it has login password and i already forgot the password.i didn't open the icould and backup. how can i take out my photos from my phone? the photos is REALLY important for me. and i don't want to replace or fixes it anymore.

Output of Invoice:
Billing document (Change Mode) : VF02 --> Enter (takes to main screen) --> on the top line Goto --> Header --> Output --> maintain output type --> Enter --> back --> Enter printer (in most cases LOCL) --> Enter & SAVE.
Move out of billing document & revisit Billing Document in change mode(VF02) --> In the initial screen itself, on the top line o to Billing Document --> Output --> Screen / preview > Enter> a screen will pop-up on which printer name is mentioned --> Enter & you will get the preview of Invoice.
To Configure printer, take assistance from basis consultant.
Regards,
Rajesh Banka

Hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?

hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions

How to install an SSD in a MacBook Pro and keep the original hard drive

Step by step instructions on how to install a Crucial SSD as the primary drive in a MacBook Pro and use the original hard drive as a second drive in place of the optical drive.
Apart from the time needed to back up your data and clone the original drive to the new SSD, you should be able complete this in less than an hour.

Verifying
Install the SSD in the HDD slot
Install the HDD in the optical slot
Boot to the HDD and format the SSD
Boot using Command R and restore the operating system from Time machine to the SSD
Reformat the HDD and restore the data files to it.

I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?

My Macbook Pro fell off my bed (approx. 3ft) and dented the left side of the front left corner on the battery meter. Besides the damage everything seemed okay for a little while until I kept getting a erratic curser track pad. I kept cleaning it thinking some dirty or oil may of got on it or in the edges, but long story short I found out my battery is swollen and thats the reason for the erratic curser. The drop and dent impacted the battery causing it to swell. I feel that I just need a new battery. I purchased my macbook from the apple store and still have applecare. However I've researched online a bit and saw some people posted that if you drop your macbook, Apple will void my coverage. I also read that when people have had a swollen battery and applecare, they just brought it into the Genius bar and they went to the back and brought them a new battery. I've been super nervous to go see them as I've spent the extra bucks on Applecare and did not get any use of it. If anyone has had this issue or knows about it, please let me know!!
MacBook Pro 13" 2012, Mac OS X (10.9.3)

I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?
Yes !
I would take it in before it gets worse and breaks something.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!

Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS).

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
Thanks so much!

FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
-Close FCP
-Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
-Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
-Empty your trash
Relaunch FCP and see if that worked.
Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
EDIT: Or use the really simple explaination that X posted as I was typing.

So I just updated my MacBook Pro and installed the new version of iPhoto and rebooted it and now there is a logo of the world blinking on my screen and it will not go away please help

So I just updated my MacBook Pro and installed the new version of iPhoto and rebooted it and now there is a logo of the world blinking on my screen and it will not go away please help

You can force quit by holding the power button down for extended period.
During boot up hold down the Option key and choose your Macintosh HD OSX.
In >System Preferences> Startup Disk>choose your internal OSX System as Default.

I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?

I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?

When you installed the Lightroom 5 on your MacBook, did it ask for both serial numbers. Since you purchased Lightroom 5 as an upgrade, you need both the serial number from your original purchase as well as the new serial number for Lightroom 5. If you have both of those numbers and they are still not being accepted then you will have to contact Adobe customer support for a solution.

Screen stuck on gray, used shift key and my screen appears with MacBook Pro and not the recovery option. Please help

Screen stuck on gray, used shift key and my screen appears with MacBook Pro and not the recovery option. Please help!

Hi ..
Shift key boots into Safe Mode, not Recovery.
This only works on a Mac running v10.7 Lion or later.
Startup your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities to repair the startup disk and restore OS X using OS X Recovery
If you can't boot into Recovery Mode, help here > Mac OS X: Gray screen appears during startup

I have a MacBook Pro- I forgot the password!

Basically whenever I want to install or update something from now on it keeps asking me for my password!
I thought it was going to be the same one I use on itunes but its not! What should I do - I don't want to do anything and end up losing all my documents.
Please help!

Resetting or changing a password:
For Snow Leopard or earlier: http://support.apple.com/kb/HT1274
For Lion or later: http://support.apple.com/kb/HT6022
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If it's running Mac OS X 10.6.8 or earlier, insert a Mac OS X install DVD, restart with the Option key held down, click on it, and use the Reset Password utility.
If it's running Mac OS X 10.7 or newer, restart with the Command and R keys held down, open the Terminal, and use the resetpassword command:
https://discussions.apple.com/docs/DOC-4101

Recently my iPad3 and iPhone5 stopped synching automatically to iCloud. Around the same time I backed them both up to my Macbook Pro and installed the iOS6 update. Any thoughts or help is appreciated!

Recently, I noticed that my iPhone5, iPad 3 and iPod Touch 4th Gen stopped backing up to the iCloud automatically despite ALL of them doing so previously, without a single problem. A few weeks ago I bought a Macbook Pro and I backed up all 3 devices to it a couple times (and they still backed up to the iCloud by themselves without a problem). A few days ago, I noticed that ALL 3 OF THEM stopped backing up to the iCloud automatically. Around the same time, I backed them up to my Mac and I also downloaded the iOS6 update. I'm not sure what is wrong. Has anybody else experienced this type of problem? I'm NOT very familiar with MAC computers as this is my first one and I've been learning a lot as I go. I don't know if I did something in the setting's of iTunes when I backed the devices up that could have caused the decives to stop backing up to the iCloud automatically. I did notice on my previous laptop (a Gateway) and on this one (the MacBook Pro) that on each device, I had to go into "Setting's" on each device and turn the "iCloud Backup" back to the "On" position! That was right after I backed them up to each computer. I attempted to fix it yesterday by adjusting the setting's in iTunes, but nothing worked. If anyone can help, I would sincerely appreciate it. Thank you!!!

Ok, I can try those things this afternoon. I have to leave now and won't be able to try for several hours. I'll let you know how things turn out. Thank you again. Also, I am not sure what DNS Setting's are regarding the router and how to change them. Thank you again for trying to help me with this. One side note. I noticed yesterday on another post regarding this topic, a man said he changed his iCloud email from one to another. I have two. One is and @me.com address and one is an @icloud.com address. I switched them around the other day. One device had @me.com as the one the email one be sent from (I think that was the phone) and I believe the iPad 3 had @iCloud.com as the other. Well, I switched them both to @icloud.com. In the post I mentioned a man said that he did that to his, and it worked. That was a few days ago and this was around the same time I began noticing the devices not synching to iCloud like they should. Right now I have for the iCloud email account (on both the iPhone and the iPad) @iCloud.com as the setting that any emails from that account would be sent from and the @me.com is also turned to the "On" position on both devices. I figured that if I'm sending an email from an iCloud account it should say "@iCloud.com" after it rather than "@me.com" after it. I just did that so everthing was the same on both devices and out of personal preference. No other reason really as I don't ever use the account to email anyone and have never given either address to anyone. Only Apple has them and they sent a couple things initially and I never receive anything on that account (for the most part). Ocasionally I get something from Apple and that's a rarity. I don't know if that may factor in at all or not. It did for one gentleman. Thank you randers4!

Apple put a new hard drive into my MacBook Pro and updated the system to Maverick. They did not put iPhoto and iWeb on it but I did have it in Lion. Why and what am I supposed to do?

Apple put a new hard drive into my MacBook Pro and updated it from Lion to Maverick. They did not put iPhoto and iWeb on it but I did have it in Lion. They also didn't put Pages, Keynote or Numbers back on it until I argued with them. Of course, I didn't have my data backed up. My hard drive was destroyed when I tried to install the update of Mavericks myself. I should not have to buy iWeb and iPhoto when I already had them. Suggestions?

cwhargrave,
have you tried looking in the App Store, to see if you can redownload iWeb and iPhoto there gratis?
If you haven’t done so already, you should purchase an external hard drive to act as a Time Machine backup destination, so that you’ll have an option to rollback to a working environment if a new OS installation is troublesome.

At what percentage should I to charge my macbook pro and prolong the life of my battery?

I want to prolong the life of my laptop battery. I just got a new macbook pro and want to know the proper way to charge the battery.

The first days: leave it on the charger, until it says 100% for a few days.
Then from time to time use it without the charger connected. Let it loose charge until about 50-60% full, then reconnect the charger. You have to keep the "electrons flowing". In the past they said to "calibrate" the battery, but that just calibrates the electronics, not the battery, and you don't do that anymore.

I have a macbook pro and installed the latest version of numbers but can't open or create a new document

i have a macbook pro and have installed the latest version of numbers but can't open or create a new document

Melting,
Can you share any information regarding what you have tried? To create a new document select the menu item "File > New..."
What documents have you tried to open and what happened when you tried?

Reimaged MacBook Pro and forgot the login password set at Genius bar

Similar Messages

Maybe you are looking for