Reinstall 10.7 prior to sale, not available from apple store

Hi all
I am going to sell my macbook air and replace with a new one.
I want to wipe the hard drive - which I have managed to do
I want to reinstall Mac OS X Lion
I follow the instruction to get to the "download from the app store"
I sign in with no problem
Returned message is - this item is temporarily unavailable.....
Any ideas what to do?
Many thanks

What is currently installed? If you restart the machine and hold ALT when the mac makes the noise it should say Macintosh HD and Recovery - boot to recovery and you can Reinstall OS X.

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Driver software is not available from Apple

Was using an HP LaserJet 1020 without any problems until last week, when it just gave out and it shows the following error every time: "driver software is not available from Apple". Have tried to install the latest drivers but it won't allow it with the same error.
Also tried following these instructions http://blog.jayway.com/2010/04/08/hp-laserjet-1020-in-snow-leopard/ but it gets stuck on the third step. The driver list can't be opened and it reads "driver software is not available from Apple" again.
Any suggestions?

From what I can tell from online research, HP never claimed the 1020 printer series was compatible with Macs or has ever developed any OS X drivers for them. For instance, from the "Specifications" tab of this product info page:
Because of that, I'm kind of amazed that you ever got your 1020 to work with any version of OS X, unless some sort of hack or third party driver was involved. If so, you might want to check with the originator of that workaround to see if there are any new developments that would get it working again.

TS2446 Please help me,I can not purchase from apple store becuse it is ask me the secirty question in my apple ID but I forget my secrity question

Hello,
Please help me,I can not purchase from apple store becuse it is ask me about the secirty question in my apple ID but I forget my secrity question.
Thanks,

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 to 48 hours (and check your Spam folder as well as your Inbox). A month or two ago Apple had temporarily suspended the reseting of security question/answers whilst account security processes were improved, but that may now have finished.

Email receipt not received from Apple Store.

Before Christmas, I bought a Macbook Pro from Apple Store in Chicago but have not received the receipt by email as promised. I'm not in Chicago anymore so I can't go back to the store. Can anyone suggest how to get a receipt?
Thanks

Assuming you've checked any spam filters to make sure the email wasn't trapped, all I can suggest is for you to call them and ask for the receipt to be resent.
Regards.

Have MBP with OSX10.9- trying to connect HP Laserjet P1102w error msg on add printer says driver not available from apple - workarounds?

Trying to connect a new HP Laserjet P1102w printer via USB to a MBP running OSX 10.p and fully up to date. Problems getting the correct driver - does it exist and what are the workarounds?
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Lots of information on the HP web site for this printer with Mavericks, a driver is available for 10.9. Try this web page and go from there.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4159&lc=en&cc=uk&dlc=en&s w_lang=&product=4110304

TS1702 A highlight repeatedly appears whilst using Freecell royal example" item not available in uk store" presumably a previously request for an app. I don't know how to rid this interference .Can anyone help!

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A window appears ,about 4/5mins intervals,during Freecell game and I don't know how to rid this irritating intrusion .The window box states "item not available from UK store" ,presumably referring to a previous requested app! It's funny how this window manages to hit the Freecell screen.Can anyone kindly advise how I might get rid of it!!

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I erased my drive on Macbook pro, trying to re-install os x Maverick but it is not available on App store, what should I do?

Install Yosemite instead of Mavericks. Or you can do the following if your computer supports Internet Recovery:
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Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

I created my iTunes account when I was living in Venezuela, but have relocated to the US now. How do I change my apple store to allow me to download apps that are not available in the store available to Venezuela?

I created my iTunes account when I was living in Venezuela, but have relocated to the US now. How do I change my apple store to allow me to download apps that are not available in the store available to Venezuela?
Sorry for the long 'subject'! hahaha I am new to the community. This should be fun!

No, What I mean is, Now I am leaving in USA but every time that I tried to download an app only appear app available in Venezuela no the one available in USA.
I already change my address and select USA but still I can not download app for USA

HT204266 My new iPad. I entered my Kuwait credit card details in the app store and now when I try to install a free app, it says not available in Kuwaiti store. What should I do. I amnew iPad

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Even free apps have limits on where they can be downloaded. Either the app maker does not want to release it in Kuwait or (more likely) he/she does not have the rights or permits to release it in Kuwait.

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Your iPad is not spoiled; just change back to your original app store.
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done".

HT204266 I live in China, have Dutch nationality, and no US address or Credit Card; how can I have access to products from the US iTunes store, in particular music, when such items are not available from the China iTunes store? In general, what are the di

I live in China, have Dutch nationality, and no US address or Credit Card; how can I have access to products from the US iTunes store, in particular music, when such items are not available from the China iTunes store? In general, what are the differences between countries' iTunes offerings? Does one really need an address and a credit card for any country to be able to access that countries iTunes store? Why these restrictions?

You cannot.
You cannot use another countrys itunes store.
You must be physically locates inside the borders of a country to use that countrys itunes store and a credit card issued in that country with a valid billing address in that country.
The owners of the distribution rights of movies/music/etc differ by country. These distributors decide who can sell their content in that country.
Buy from another source if your countrys itunes store does not carry somehting that you want.

Exception "algorithm ARC4 is not available from Provider Cryptix "

hi all
i am developing the application in which i am using two encryption/decryption algorithms one is "RC4" and second is "AES(256 bit key)".
1.first i am taking the credit card number from database which is in
the encrypted format using 'RC4".
2.After taking the Credit card number from database i am decrypting them using RC4.
3. After decrypting them i am encrypting them using "AES(256 bit key") and putting the paymentid and encrypted credit card number in HashMap.
For that i have written following classes
RC4EncMemory.java ( which is taking encrypted credit card number from database ,decrypting them using "RC4" and then encrypting them using "AES")
import java.security.GeneralSecurityException;
import java.security.Security;
import java.sql.*;
import java.util.*;
import java.util.HashMap;
import javax.crypto.SecretKey;
import cryptix.jce.provider.key.RawSecretKey;
import cryptix.provider.Cryptix;
public class RC4EncMemory
     DbAccess db=null;
     RC4EncMemory crypt=null;
     PreparedStatement pstmt=null;
     ResultSet rs=null;
     EncryptionPerformance per=null;
     AESEccryption aes=null;
     private String originalCCnumber=null;
     private int paymantid;
     private byte[] b;
     private byte[] aesencrypted;
     public RC4EncMemory()
     {db=new DbAccess();}
     public void selectAllCCNumber()
          HashMap allccnumber=new HashMap(1000);
          String qry =DbAccess.getPropertyValue("cedera.ccnumber.selectccnumberFromPayment");
          System.out.println(qry);
          try
          {rs=db.getResultSet(qry);
          if(rs!=null)
          {     crypt=getInstance();
               while(rs.next())
                    System.out.println("In while");
                    paymantid=rs.getInt("paymentid");
                    b=rs.getBytes("ccnumber");
                    System.out.println("paymantid >>> " + paymantid);
                    originalCCnumber=DecryptCCNumber(b);
                    Security.removeProvider("RC4");
                    System.out.println("decrypted original >>> " + originalCCnumber);
                    aesencrypted=getAESEncryption(originalCCnumber);
                    //allccnumber.put(new Integer(paymantid),new String(originalCCnumber));
               Set key=allccnumber.keySet();
               Iterator i=key.iterator();
               while(i.hasNext())
               {System.out.println(" Payment id from HashMap " +(Integer)i.next());
               System.out.println("Size of the HashMap: >>" + allccnumber.size());
          else
               System.out.println("empty");
          allccnumber.clear();
          }catch(SQLException exp)
                         System.out.println("Exception in SQL" + exp);
                    finally
                         try{          rs.close();
                                   pstmt.close();
                                   db.conn.close();
                         }catch(Exception er){}
     public String DecryptCCNumber(byte[] encryptedCCNumber)
          {     String decrypted=null;
               if(encryptedCCNumber!=null)
               {decrypted = decrypt(encryptedCCNumber);
               return decrypted;
     public String decrypt(byte data[])
          if(data == null || data.length == 0)
          return null;
          try
               xjava.security.Cipher cipher = xjava.security.Cipher.getInstance("RC4", "Cryptix");
               cipher.initDecrypt(rsaKey);
               byte out[] = cipher.crypt(data);
               return new String(out);
          catch(GeneralSecurityException se)
          { System.out.println("SecurityException in decrypt method: " + se);
          return null;
     public static synchronized RC4EncMemory getInstance()
          if(_rc4decryption == null)
               Security.addProvider(new Cryptix());
               _rc4decryption = new RC4EncMemory();
               makeRC4Key();
          return _rc4decryption;
private static void makeRC4Key()
{          String seed = "CvMjSpVrGsTnAj";
          rsaKey = new RawSecretKey("RC4", seed.getBytes());
public byte[] getAESEncryption(String originalCCNumber)
{     aes=AESEccryption.getInstance();
     return aes.encrypt(originalCCNumber);
public static void main(String args[])
     RC4EncMemory mem1=new RC4EncMemory();
     mem1.selectAllCCNumber();
     private static SecretKey rsaKey = null;
     private static RC4EncMemory _rc4decryption = null;
In the above programs i am getting the output as follows
output:-
in while
paymantid >>> 3338157
decrypted original >>> 5856373015065936
inside encrypt method
Original Data----->5856373015065936
Encrypted Data----->[B@3cc0bc
after encryption of data
In while
paymantid >>> 3338169
SecurityException in decrypt method: java.security.NoSuchAlgorithmException: algorithm ARC4 is not available from provider Cryptix
decrypted original >>> null
In while
paymantid >>> 3338290
SecurityException in decrypt method: java.security.NoSuchAlgorithmException: algorithm ARC4 is not available from provider Cryptix
decrypted original >>> null
my program is able to decrypt the only first credit card numbers using RC4 and then encrypt it using AES(as shown in bold above) but it is not able decrypt the rest of the credit card number from the database using "RC4" and it is throwing above exception regarding the "RC4" algorithm .
can anybody tell me what is reason behind this exception? my guess is the we cann't use the two providers simultaneously.
please anybody help me
AESEccryption.java(which helps to encrypt the credit card number in AES using encrypt method )
import java.security.GeneralSecurityException;
import java.security.Security;
import java.sql.*;
import javax.crypto.spec.SecretKeySpec;
import org.bouncycastle.jce.provider.BouncyCastleProvider;
import cryptix.provider.Cryptix;
public class AESEccryption
     AESEccryption cryptAES=null;
     AESEccryption cryptAES1=null;
     public AESEccryption(){}
     public static synchronized AESEccryption getInstance()
          {     if(_aesEncryption == null)
                    Security.insertProviderAt(new BouncyCastleProvider(),3);
                    //Security.addProvider(new BouncyCastleProvider());
                    //Security.addProvider(new Cryptix());
                    _aesEncryption = new AESEccryption();
                    makeAESKey();
               return _aesEncryption;
     private static void makeAESKey()
               String seed = "FFF3454D1E9CCDE00101010101010101";
               int length=seed.length();
               if(length!=32)
               {     System.out.println("Key size must be 32 characters only");
                    System.exit(0);
               skeySpec = new SecretKeySpec(seed.getBytes(),0,32,"AES");
public byte[] encrypt(String data)
     {     if(data == null)
          return null;
          try
          {     System.out.println("inside encrypt method");
               javax.crypto.Cipher cipher = javax.crypto.Cipher.getInstance("AES");
               cipher.init(javax.crypto.Cipher.ENCRYPT_MODE,skeySpec);
               byte out[] = cipher.doFinal(data.getBytes());
               return out;
          catch(GeneralSecurityException se)
               System.out.println("SecurityException: " + se);
          return null;
     public static void main(String args[])throws Exception
     {     AESEccryption aesenc=new AESEccryption();
          aesenc.selectAllCCNumber();
          if(flag)
               System.out.println("Flag " + flag);
     private static SecretKeySpec skeySpec = null;
     private static AESEccryption _aesEncryption = null;
Regards
Pandurang
Message was edited by:
andylimp12
Message was edited by:
andylimp12
Message was edited by:
andylimp12

Hi Nith,
Previously I have changed the document dispostal time out to 1 year but the error still occurs.
Now I change the document inline size from 64 KB to 27 MB (estimated max document size) and see how the LCES behaves.
I suspect if document size is larger than document inline size then LCES will write to some temp file. After that, user does not process the task for a long time, e.g. 3 days. And during the 3 days, the unix system/ websphere auto clear the temp file. After 3 days when user accesses the task again, LCES will complain "document is not in sending server side any more" ....
I refer to : http://blogs.adobe.com/livecycle/2008/10/livecycle_tuning_knob_default.html
For the Document sweep interval, I think, it relates Watch Folder, not this error so I don't change it.
Regards,
Anh

TS1424 How do i resolve error: this purchase is not available in philippine store?

How do i resolve:purchase is not available in philippine store? I want to download tv shows, movies and music

If it is not available then you cannot download it.
Not sure what your issue is.

I have edit access to someone else's calendar. In iCloud i can add an event to this calender. In My calendar on my Mac I can see the calendar in the list, but when I try to add an event to this calendar, it is not avail from the list in event to select

I have edit access to someone else's calendar. In iCloud i can add an event to this calender. In My calendar on my Mac I can see the calendar in the list, but when I try to add an event to this calendar, it is not avail from the list in event to select. Any help appreciated. Thanks

Hi Chris,
You can't get rid of an alert. The least you can have is one that says "none".
Nevermind, I see you learned how to edit the event.

My Canon MX310 Series Printer failed as the software "is currently not available from the Software Update Server"? What is the matter with Apple OSX Mountain Lion?

Mountain Lion stopped working with our Canon MX310 Printer? Why is the software not available from the Software Update Server?

The printer and ICA scanner driver is available from Apple. There is probably some other reason why you cannot get the drivers.
You can also get the drivers from Canon.
But reading your post it sounds like you were printing to the MX310 and recently it has stopped printing. Is this the case?

Reinstall 10.7 prior to sale, not available from apple store

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