Reinstall Acrobat 6 to Windows 7 to reinstall Acrobat 9 upgrade

How can I reinstall Acrobat 6 standard to Windows 7 (not compatable) so I can reinstall online previously purchased Acrobat 9 upgrade

I downloaded and tried to install the 9 upgrade and use the serial number on the CD case for Adobe 6, it gives me an error of invalid serial number. Checked the number several times. Still no luck.
Any other idea?
Leah

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Windows 7? Then don't waste your life minutes fumbling with an Acrobat 8 - Windows 7 combination.
If you are to be using Win 7 you'll need the current release of Acrobat (XI). "X" will function but it is no longer marketed by Adobe.
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A friend of mine called me last weekend in desperation, having had a serious multiple virus attack on her (XP Pro) PC.   The system was trashed, so we decided to install Win 7.   The PC came with XP Pro, and the sticky label is still on the case. However, in view of the viruses we weren't prepared to take the risk of leaving anything on the PC, so I wiped and reformatted the HD and installed "afresh". She bought an "Upgrade" edition, since she has a legitimate XP licence.
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Yes, I'd have reinstalled XP before installing Win 7 if I'd known that was required. And yes, she did have Windows XP on the computer before installing Windows 7 via the upgrade media. Conditions of EULA met. However, that Win XP installation was infected with several different viruses and we agreed that it was not a good idea to leave them there and install Win 7 over the top. So we wiped the hard drive. That didn't invalidate the EULA, it was just part of the "safe and sensible" install process.
Unfortunately for your argument, there is a post on this very Forum (claiming to be from a Microsoft person, but maybe a forgery - cited above) saying that wouldn't be necessary.
Also, the last time I did a "wipe and reinstall" (from Win ME <spit> to XP Pro) all that was required was to put in the install disk from the old version of Windows to prove I had it, so Jessica's statement seemed logical.   If the illustrious Jessica isn't from Microsoft and/or speaks untruth, then that post should have been instantly moderated to say so. It's on a Microsoft website, and it says it's from Microsoft, and nobody's added a warning from that day to this so I think I'm justified in believing it to be Microsoft policy.
Then I spent another 4 hours installing all the other software Gillian needed, and configuring it all (who in this day and age keeps all their documents and stuff buried deep in Drive C? Yet MS still defaults to that rather than asking "What drive for Documents, for Pictures, etc?").   Everything is working as it should, her "stuff" is all on the PC and in the right places - where she can find it - and there is virus protection, a decent browser and mail package, and her specialist "stuff" as a lawyer - which is what she does. She's not computer literate, which is why I fixed it for her. I have no desire whatever to do the whole job again.
Reinstalling now should not be necessary: in the year 2009 Microsoft is quite capable of setting up a routine to "enter your previous version key" if it wants to. The way this is done is more typical of the behaviour of Apple - which is the primary reason I don't use a Mac. I'm rapidly coming down to the conclusion Linux may be the way to go next time around. Win 7 is excellent: I like the product - but not the attitudes.
I will assuredly NOT be undoing all that work, so it will be telephone to MS Support. That is, if we can ever get past the forest of "Press 1 for this, 2 for that, enter the 64-digit number on the Ooglefloofle Screen". I had to enter the same 64 digits into a small telephone three times yesterday before I could get through to the Indian lady who didn't have a clue anyway.   User-friendly?   About as user-hostile as it can get.   The arrogant and inflexible attitude on activating an upgrade shows the same. It's what bankrupted General Motors (another company I know well).
Fortunately, there are folks of intelligence about, and the link above offers me three ways of fixing it - one of them that I will use if the telephone method fails.
I'm sadly disillusiuoned by the whole palaver, though. Gillian's deeply embarrassed that I spent six hours yesterday to "sort her problem" and that most of it seems to be wasted because of a wacky, conflicting and illogical attitude by Microsoft. All MS has to do is to have people who answer telephones - not Indians with a set script from which they may not diverge, but people who know, who can ask you to read them the two keys, and give you a third key to enter to activate. I even remember that happening many years ago with a different MS product.
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