Reinstall app redeemed via B2B VPP, same user, same apple id

Very simple question:
A client has distributed individual http links to the app codes retrieved from their VPP spreadsheet to all users (individually).
They are logging in to the App Store with their personal AppleID and password and installing the app.
However one user has deleted the app and needs to reinstall it. I understand they cannot re-use their original link supplied as the code has already been redeemed. However this user states the app is NOT listed as a purchase in their own App Store account on their phone.
I would have thought this is not possible !
Is this the user's ignorance on show or is there some other magical way of reinstalling the app ?
One other question, if an app is available only on IOS 4.3 and above will a user running anything below that still be able to use a redemption link via the B2B VPP store ?
thanks

Solved with assistance from iTunes support.  The main problem was that you cannot use an e-mail address which is associated with your existing account.  So the answer is to set set up a new e-mail address with your Internet Service provider.  Next step is to log into iTunes using your existing appleID (which in my case was a non e-mail address as mentioned in my question) and then modify your itunes id and e-mail account, both to the new e-mail address.  I tried it and it worked.  All downloaded history such as itunes music and apps that I have downloaded onto my devices over time has been retained.  Furthermore I can now use the "Find my iPhone app" to find both my iphone and iPad.  Likewise will be able to use this revised appleid to access iCloud once available and synch my apps etc.,  Very pleased with iTunes Support's prompt response and remedy.

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    Greets from an unhappy iChat user.
    MacBook C2D 2.0GHz, 2.0Gb, 200 Gb, Bluetooth Mightymouse   Mac OS X (10.4.8)   iMac CD 1.8GHz, 2.0Gb, 160Gb
    MacBook C2D 2.0GHz, 2.0Gb, 200 Gb, Bluetooth Mightymouse   Mac OS X (10.4.8)   iMac CD 1.8GHz, 2.0Gb, 160Gb

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    I had the same problem. My wife had the PocketBible on her Ipad 2 and she transferred ownership to me. I had to delete the app and reinstall it from the App store(logged in with my apple ID) and its working without a problem. I do not get those error messages when I attempt to Buy/Upgrade or Add/Remove books.

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    I think it is probably due to your cookie and the session state. I cannot use IE or FF to access the same application twice with the same id, otherwise if I do different searches or change pages, the sesiion in the other window gets confused and starts showing session state varibale from the other window. This is with two different windows (not tabs) of IE or FF running.
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    Bill Ferguson

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    I have tried this in the past, but was not successful, as far as I can recall. Once you access the project center webpart in one page, the view will be retained regardless where you see it again. (until you apply a different view or clear your browser cache). 
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    Blog:
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  • Is it possible to override the SecurityFilter class so that I can use it for my external app which is deployed in ToolsAndFramework and needs to validate for same user/password as is being used to log in experience manager?

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    "I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

  • From the day 01/04/2014, I can not even update the apps on my iPad 4 or buy via my iPad. The same happens with the iPad mini ... My internet connection being excellent. I usually can get with the devices on the Internet, the App Store, enter into any serv

    From the day 01/04/2014, I can not even update the apps on my iPad 4 or buy via my iPad. The same happens with the iPad mini ... My internet connection being excellent. I usually can get with the devices on the Internet, the App Store, enter into any service of any Cloud Apps. But I can not update or buy apps App What is happening?

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  • I've reinstalled my MacBook Pro (OSX Lion) using a different apple ID, and now I can't install any iLife apps. In the app store it comes up with "Accept" and then tells me It can't accept from my user ID. How can I fix this or get iLife back?

    Mostly explained in the title. My dad gave me his MacBook, and I went ahead and wiped all of his stuff by using the recovery partition to wipe/reinstall OSX Lion. In the setup I used a new apple ID and now I can't get iLife apps. I'm relatively new to how apple works its purchases, so I'm not sure what's up. Is it that my computer has a unique ID set to the first apple ID used on it, and if so, how can I get this reset to my ID? I'm planning to get an iPhone 5 soon so I'd like to be able to use photo stream with iPhoto and try out Guitar Band.
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    Contact the App store for Apple ID help. Their support link is on the right of the App store window
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    Max

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    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
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