Reinstall Creative Cloud on a new computer

My computer won't boot preventing deactivation of Creative Cloud. If I get a new computer how can I reinstall Creative Cloud?

Hi Weyoun7,
Please refer the knowledge base article giving install instructions: http://helpx.adobe.com/creative-cloud/help/install-apps.html.
Refer the article for activation related issues: http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html.
Regards,
Romit Sinha

Similar Messages

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    I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    -Both computer Cloud subscription activations may not be in use at the same time

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    How can I install Creative Cloud on a new computer? Should I uninstall the old computer?

    Hi Bussada,
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    Download creative cloud desktop app from this link.
    https://creative.adobe.com/products/creative-cloud
    Regards,
    Abhijit

  • I just changed computers: how do I now use creative cloud on my new computer?

    I just changed computers: how do I now use creative Cloud on my new computer?

    Firstly, if you still have access to older computer, sign out of CC activation on that computer by going to any product>help>sign out. This will deactivate your activation on the previous PC.
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  • How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    How do I uninstall creative cloud on my old laptop and  reinstall creative cloud on my new laptop?

    There is no need to uninstall on the old machine, but you can sign out thru the CC Manager if you like and then uninstall like you would any other software (depends on your operating system).
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    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Activation & deactivation help
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
    Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • Activate Creative Cloud 6 on new computer

    Hi, I had to buy a new MacBook. I deactivated Creative Cloud 6 three hours ago on the old Mac, but it's still impossible to install it on the new one.
    Can you help me?

    Hi Dave, hi Jeff
    thank you so much for fast reply. I tried to answer with email. Didn't work. Sorry.
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    I'm a german adobe freelancer and had a complementary access to install with www.creativecloud.com/redeem.
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    Bea

  • Creative Cloud on a new computer

    I am getting a new computer at work. What are the steps I need to take to move my software and subscription to the creative cloud onto the new one?
    Thanks,
    Jeff

    NONE. As per Creative Cloud, you can install any creative cloud applications on 2 machines. So, simply login to https://creative.adobe.com/ on the other machine and install the CS6 products that you like. Voila ! You are good to go.
    That's the beauty of Creative Cloud. No need to move anything from one machine to the other.
    Cheers!

  • Can't get Creative Cloud Apps on new computer.  Download error. Please contact customer support

    I've tried deleting/renaming AAMUpdater and OOBE files and reinstalling. 
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    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I am trying to download Adobe Creative Cloud on my new Computer but it wont run the program.

    I try to download Adobe Creative Cloud then when the download is done I hit Run and nothing happens.

    Dove14 please see Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html for information on how to open the Adobe Creative software title you recently installed.  Which software title are you attempting to open?  Do you receive any specific error messages?

  • Installing Creative Cloud On A New Computer

    I have Creative Cloud installed on 2 computers.
    Today one stopped workig forever. How do I install CreativeCloud on its replacement?

    Hi Stanjones,
    Could you please confirm what you mean by "one stopped working".
    Is it giving you any kind of error message.
    If you are still running the Creative Cloud on two machine then you need to deactivate the
    subscription from one machine to use it on third machine.
    Please refer to the following documentation on how to deactivate Creative Cloud.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    Hope this helps.
    Please let me know if you have any other question.
    Regards,
    Sumit Singh

  • How do I install creative cloud on a different computer?

    How do I install creative cloud on a new computer? I fried my laptop the other day and got a new one and I need some help installing cloud on my new computer.

    Neal1S please see Creative Cloud Help | Install, update, or uninstall apps for information on how to install the Adobe Creative applications, included with your membership, on your new computer.

  • Had to reformat my computer how do i reinstall creative cloud

    had to reformat my computer how do i reinstall creative cloud.
    after being hacked. So I need to reinstall everything.
    I renamed the computer so I not sure how to let abode know that this is just a reinstall.

    Welcome to Adobe Forum,
    The CC has been activated twice.
    You need to deactivate it from PC,
    When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.(To deactivate from pre installed machine, Open any Adobe CC application > Help Menu > Signout.)
    Next it will allow you to activate on your new machine,
    Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
    It will reactivate the CC on the first machine.
    You have already deactivated it from one machine, hence you can activate it on third computer.
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem
    In case the is still not resolved, please contact Adobe at
    http://adobe.ly/yxj0t6
    Regards,
    Rajshree

  • I deactivated Creative Cloud on my old computer, but it won't active on my new computer

    I deactivated Creative cloud on my old computer, but my new computer won't let me active the Creative cloud. I do have it on one other computer. I am working in Windows 7.

    You need to contact Adobe Support either by chat or via phone when you have activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone kn

    I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone know how to fix this?

    Where did you put the LR catalog?
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    OS and version?
    Open the folder where the catalog (*.lrcat) is located. If you see a file with lock in it while LR is not running, delete it.
    Now try to start LR again.

  • I got a new computer how do I get creative cloud from my old computer to my new

    I got a new computer how do I get creative cloud from my old computer to my new

    Hi,
    Please install the Creative Cloud application on your new machine from the help document below:
    Creative Cloud Help | Creative Cloud for desktop
    Regards,
    Sheena

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