Reinstall Elements - "Rolling Back Action" Error

I am trying to reinstall Elements 7.  I need to do this because I had a system problem and I needed to do a clean new Windows XP install.  As a result of the XP reinstall, I have had to reinstall all my programs.
What happens with Elements is that I get to the screen that says "Registering Product" and the system stops, gives me a message that says "rolling back action" and the installation stops. 
I called Adobe install help and they were less than useless.  They first had me run the Windows Installer Utility followed by the Adobe CS4 Clean Script.  Neither program found any problems and they did not help.  They then had me set up a new User ID on my computer and told me to log on as the new user.  Again - no joy.
I have successfully reinstalled Elements 3, Lightroom 2,5,  Photoshop CS2 and Adobe Acrobat without any difficulty. 
When I did a WEB search on this problem, the only useful thing that I found was Adobe Service note kb406851 which talks about removing a cache file.  I do have that cache file but the note also says that I may have to reenter the serial numbers for my other Adobe programs.  I am loath to take this step.
Any suggestions would be appreciated.
DON

This might be happening because of some of the bits of PSE 7 which didnt got removed from the machine while you removed/uninstalled PSE7.
Try following the steps mentioned in the below link and make sure that all the bits have been removed and then try to install PSE7 again.
http://kb2.adobe.com/cps/405/kb405847.html
Regards,
Ankush

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