Reinstall hpotap07.dll on Office Jet G85

I am using a HP Office Jet G 85 with a Windows XP operating system. My printer works but the directory and other additional functions do not giving me a message the hpotap07.dll is not located. The functions did work until XP was installed. I have tried uninstalling and re-installing and it still is not there. Anyone have an answer for me? Thank you for the help....

I understand you are receiving an error regarding a missing DLL.
You mentioned you tried uninstalling and reinstalling. Was this done using the download found here or from the CD? If it was from the download, do you have access to the CD?
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Similar Messages

My computer operating system is Windows XP. My HP Office Jet G85 no longer works as it once did

I have an XP opporating system and a HP G85 Printer that we bought and have been using several systems ago. I have the "original" HP installation disk, but feel I need an updated HP disk/driver/software to myake the printer work properly with my current XP operating system. Where or what do I do????????

My computer operating system is Windows XP. My HP Office Jet G85 no longer wors as it once did with the operating systems that I had BEFORE Windows XP. What do I do????

My hp office jet g85 makes a clicking noisiest start and end of copy

my hp office jet g85 makes clicking noise at start and end of copying what part do i need sounds like a common problem.
sounds like a gear striping.thanks bruce

I have it looks like the same problem. Do I take this printer apart to check if any of the parts are broken? If so HOW?

Started having error 0x887df78e with HP Office Jet networked printer. Seem to be related to Itunes

I recently started having my networked HP Office Jet printer begin flashing lights and displaying error code 0x887df78e. It seems to be related to the use of ITunes. The only information from HP is to remove the print cartriges, keep unplugging the printer and plugging it in several times and then hit a combination of keys on the key pad. This does not seem to work. Any clues? It appears I am not the only one who sees a link withthis phenom and ITunes.

Try unistalling Itunes and reinstall without the option for automatic updates on the Apple download site. reinstall printer software.

Wireless HP Office Jet Pro 8500 - Cannot scan to computer

I am running a HP Office Jet 8500 Wireless and cannot "scan to computer". When I select "scan to computer", I receive a message (on the printer face) that says "Refer to device documentation to troubleshoot". I have done everything in the troublshooting guide, even though they are not addressing my problem, but all done with no success. I am running Windows 7.
Any suggestions? thanks for the help!
Robin
Destin, FL
This question was solved.
View Solution.

Good day Robin,
Thank you very much for your replies and efforts! My sincerest apologies for not knowing that Windows 7 Professional 64 bit was not supported with the tool! I have learnt something new from you and I thank you immensely for that!
We can try the Level 3 or 4 uninstall manually, instead of running the tool. I just figured the tool would be the easier method. Here are the steps for you.
There are 2 ways you can run either of the Levels:
From Original installation CD:
1. Insert CD into drive, and then cancel the installer
2. Open 'Computer', and then right click on the CD drive and open
3. Open folder Util
4. Open folder CCC
5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Perform a Clean Boot
9.. Run the download to reinstall the printer ( HP Officejet Pro Full Feature Software and Driver )
If software was downloaded and extracted to your system from the driver download:
1. Click on Start and type %temp% in the search field, open the folder
2. Look for, and open the folder starting with 7z (Example: 7zS2356) (If there is more than one, choose the most recent folder)
3. Open folder Util
4. Open folder CCC
5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Perform the Clean Boot
9. Download the full feature software and driversHP Officejet Pro Full Feature Software and Driver )
I really hope this does the trick!
Happy Thursday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Office Jet Pro L7580 Runtime error when re-installing drivers

My Dell Latitude with Windows 7 (32 Bit) stopped talking to my Office Jet Pro L7580 a month or two ago, and I finally had time to try to troubleshoot it. I don't have any idea what may have changed to make it stop. After trying to reinstall it without success, I uninstalled the driver/app using the Windows uninstall and uninstalled the printer using the control panel. I then downloaded OJPRO7X00_FULL_14.exe and ran it. It extracts correctly, but then comes up with the message: Microsoft Visual C++ Runtime Library, Runtime Error: Program: C:\USERS\WA... This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I have several other drivers for other printers on the machine for use at my workplace, and they work fine, and this and earlier versions of this HP driver/app working fine for a couple of years. I've seen others on the forum that have had this error, but not in this situation.
I'm stuck at this point. Any help would be appreciated.

If you have not tried the above steps yet, then I have an alternative. Try reverting back to an old save point prior to the date you lost your scanning abilities.
I have seen a runtime error on Windows 8 where the OS was refreshed and that fixed the issue. In Windows 7, refresh is like reverting back to an old save point. You can also choose to upgrade your Windows 7 OS to Windows 7 OS (that is not an error in typing). This restores the important original settings prior to the possibility that perhaps a Windows update to C++ is what caused this.
You also have the option of using a recovery CD as well. The link(s) below may also be helpful.
--Backup and Restore--
--How to Use System Restore--
Let me know if these are also options. Since you have a lot of HP printers, yes my steps above would cause you to have to re-install the software to every last one of them. I want to make this as easy as possible for you but if the above suggestions do not work, it may have to be done. Keep me posted though. I hope this works!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Is it possible to get message screens of the Office jet 100 without the full package?

i have a office jet 100 and want to have interaction with my printer (get messages if my cartages empty, no paper, etc), but i don't want to install 800MB of software for a couple of pop-up screens.
I want to know if it is possible to get the following situation:
1 : use the enterprise drivers
2 : use only the interaction features of the Full Feature version.

Gavin,
It looks like Mohan already answered your specific question, but I can provide a couple general tips on figuring out what DLLs are being used by your application or which DLLs your application is trying to use that are missing.
1) The reason Dependency Walker didn't show these problem DLLs in your case is because the DLLs you are missing are probably loaded dynamically at run-time instead of linked statically into your application.
2) Dependency Walker has a lesser-known "profiling" feature that will track DLL dependencies at run-time and create a log of those dependencies. You could profile your application on the system where it is not working to find out what is missing. You can find details here:
http://www.dependencywalker.com/help/html/application_profiling.htm
3) The Process Explorer utility from Microsoft can show you the DLLs loaded (statically and dynamically) by a running process. You could run your application on your development system, view the DLL list in Process Explorer, sort the list by Company Name, and see which National Instruments DLLs are being used by your application. Here is a link to Process Explorer:
http://technet.microsoft.com/en-us/sysinternals/bb896653
Hopefully that information will be helpful in the future.
-Jeff
National Instruments

How can i get my hp office jet j4550 to print from word 7?

How can I get my HP Office Jet j4550 to print from the Microsoft Word 7? I downloaded the drivers for the printer and reinstalled Microsoft Word 7.

Do you mean Windows 7?
======================================================================================
* I am an HP employee. *
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
***Click on White “Kudos” STAR to say thanks!***

HP Office Jet 8600 Pro network connection

Today is 12/10/2014. This morning a windows 8.1 automatic update was installed. After installation, the HP Office Jet would not print.
The reported error was that two way communication could not be established.
I have reinstalled the printer and rebooted several times with no luck.
My laptop prints to the printer just fine.

Hello there! Welcome to the forums @johnodrake
I understand you now cannot print after Windows 8.1 performed an automatic update!
Could you please try running the Print and Scan Doctor.
This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results. Please send me a reply with the results.
Also, when you uninstalled the printer, did you uninstall the printer by using the Control Panel, and did you restart the computer before re-installing?
Happy Thursday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp office jet 7500 frequently appears offline in a windows 7 laptop.

We have an HP Office Jet 7500, connected via ethernet to our home router. We've successfully installed the drivers for it on multiple devices, including two Windows laptops and a Mac. However, one laptop running Windows 7 repeatedly sees the printer as 'offline.' Other laptops have no problems seeing and using the printer.
I've reinstalled the drivers on this laptop and that was a short-term fix. The printer again appeared offline. I downloaded and ran the HP Print and Scan Doctor tool. It identifies the 7500, and when I go through the 'fix' process it indicates that the device is now online (wrench appears next to this text), and then this laptop is able to print the 7500.
Another day, the printer will again appear as offline, and I repeat the Print and Scan Doctor fix ....
So, what is the overall cause of this printer appearing offline to just this one laptop? And what's the permanent fix?

mrcottonsparrot,
This article should help with your printer offline error:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en
Give the steps outlined a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

All of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any

all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.

Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time?

HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One (a) difference (b) install on one desktop

Given:
HP OfficeJet 7410xi All-in-One connected to 2 desktops (Visa and Win8.1 - 64-bit) via usb network hub (i.Connect). Able to print from both computers. Vista machine has HP Solution Center installed (able to import pictures from camera SD card, scan documents to PDF, etc).
Q1: Are print drivers and sw for 2 different HP printers (HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One) compatible on the same computer?
What is the installation procedure for the SW and driver for HP Office Jet 8625 and connect via Wireless to Visa and Win8.1 - 64-bit desktop such that the 7410xi All-in-One current setup not impacted.
Objective: Ability to select the desired printer for printing,Reason: the 7410 HP Solution Center has additional functions (scan to Pdf, import from camera SD card, etc) than the 8625 so need both.
Q2: Does the HP Office Jet 8625 have similar HP Solution Center ... please provide link to the HP Solution Center SW for the the 8625.
Q3: Where is the user guide manual for the HP Office Jet 8625? The user guide manual refers to 8610, 8620, 8630. Is 8620 same as HP Office Jet 8625; what's the difference?
Q4: Where is the text installation for the HP Office Jet 8625? The only installation guide is a poster -- no words on the poster. Please provide text based setup instructions starting from unpacking out of the box.
Concern with users comments regarding the HP8625: http://reviews.costco.com/2070/100116415/united-stationers-hp-officejet-pro-8625-e-all-in-one-printe...
Q5: "..print envelopes, it thought it was "out of paper". Looks like the plastic "switch" that releases the tray springs is not properly designed...." Please provide instructions to correct the "switch" that releases the tray springs.
Q6: "..unable to print using the black ink cartridge if any of the other three color cartridges are empty..." How to print black and white if the other color cartridges are empty or is this statement an HP design?
Q7: "...after 15 min goes into sleep mode and wont come out unless I unplug machine..." How to turn off 'sleep mode'? If printer enters 'sleep mode', how to turn on without having to unplug/plug printer?
Q8: "..8625 went into powersave mode, then it was Printer OFFLINE...The problem was the HP8625 has a VERY POOR WEAK wireless system. " How to prevent HP going into powersave mode then Offline without doing anything to my network setup?
Q9: "... Windows 8.1 will not print via wireless to this printer ... Download the latest drivers from the HP website for the 8620 series - not from the supplied CD. Then download the "HP Print and Scan Doctor" and run the program. It should render the printer functional with windows 8.1. .. The printer works out of the box with the "old" version of windows perfectly..." Please provide a solution if this user's solution may cause other compatibility issues?

Hello @xandux,
I would like to assist you today with the answers to the questions that you have regarding the HP Officejet Pro 8625 e-All-in-One Printer.
Q1: The print drivers for the HP Officejet Pro 8625 e-All-in-One Printer and HP Officejet 7410xi All-in-One Printer are compatible on the same computer.
For the Officejet Pro 8625 you would first run the Wireless Setup Wizard on the front panel of the printer to connect it to the network.
How to Configure Wireless:
On the printer touch screen, touch the Right Arrow () to display the second navigation screen.
Touch the Setup icon (). The Setup Menu screen displays.
Touch Network, touch Wireless Setup Wizard, and then touch Continue.
Wait while the printer searches for routers that are within range of the printer. The Select Network Name menu displays.
Scroll down the list of network names until you find the name of your network.
Touch the name of your network, and then touch OK.
If prompted, enter the WEP or WPA key. This is case sensitive.
The printer will now connect to the network.
Once your printer is successfully connected to the network than you may run the installation of your printer.
The driver package for both Windows Vista and Windows 8.1 is the same. Should you want the latest drivers for the HP Officejet 8625 on both computers please click here to download the drivers. You will need to open that link on both the Vista and the 8 Computers. Once the website opens select the Download button on the top left. Once the download is complete the installation window will pop open. The onscreen prompts will walk you through the quick and easy install. You simply select that you are connecting a Wireless printer when prompted, the installer will search and find your printer and complete the install. You simply sit back and hit 'next' a few times. For additional install assistance and documentation please click here.
I can assure you that your HP Officejet 7410xi All-in-One Printer will not be affected by the installation of the HP Officejet Pro 8625 e-All-in-One Printer as they use completely different drivers.
Q2: The HP Officejet Pro 8625 e-All-in-One Printer uses the HP Printer Assistant Software rather than the HP Solutions Center Software. The Printer Assistant Software installs with the printer. Therefore, there is no separate link available for this. The Printer Assistant will load an icon on your computer that looks like this:
Once you click on that icon you will see a similar screen to this:
Q3: The User Guide for your HP Officejet Pro 8625 e-All-in-One Printer can be found here. It is for the Officejet Pro 8610/8620/and 8630 products as they are all within the same series.
The Officejet Pro 8625 is identical to the Officejet 8620. For specific specifications for just the Officejet Pro 8620 (8625) series printer please click here.
There are slight differences between the 8610, 8620, and 8630 products.
The Officejet Pro 8610: Print speeds are slightly slow (19 ppm in black and 14.5 ppm in colour), letter size flatbed glass, no automatic duplex copies/scans. The specifications for this printer can be found here.
The Officejet Pro 8620 and Officejet Pro 8630: both models are identical with their specifications. The only difference is that the Officejet Pro 8630 comes with 2 paper trays. The specifications for the Officejet Pro 8630 can be found here.
Q4: For detailed setup and install instructions please refer to the two documents below.
For out-of-box hardware setup instructions please click here.
For installation instructions for Windows Vista and Windows 8.1 please click here.
Q5: There is no switch that should have to be altered when printing envelopes. You simply load the envelope within the paper tray and select Print, just like any other printer. For instructions on how to properly load envelopes please click here. The only issue I have seen is that people aren't 'telling' the program on the computer that the printer is printing envelopes. This may cause a 'paper mismatch' error as your machine 'thinks' it's supposed to pull letter size paper and doesn't detect that as loaded in the tray. If there was a hardware defect with the switch when the HP Officejet 8625 first came out, we are not seeing those issues now so the switch issue must have been corrected.
Q6: Because of the Printhead design within these printers, there must be ink inside the printer to print. Therefore, if you run out of yellow ink, you must replace the yellow ink to continue using your printer. Once a cartridge is empty the printer goes into a 'depleted cartridge' error state. When this happens you are not able to use any features of the printer. The best course of action would be to keep an eye on your ink levels. When you start getting prompts that your cartridge is low, have a cartridge on hand for when the ink finally does run out. What I would recommend is if you're not planning on printing a lot in colour from your computer set the 'Black Ink Only' feature under the driver to ON. If you do not have this feature enabled, when you print from your computer certain print jobs are sent to your printer as 'image' files. If a document is sent to the printer as an 'image' file the printer will use colour ink to enrich the black on the document. This causes the colour ink to run out much faster than anticipated. If you turn Black Ink Only ON only black will be used for black documents. If you want to print a colour document you simply disable the Black Ink Only feature for that specific print job.
For more information regarding why this occurs and how to set Black Ink Only please click here.
Q7: Your machine is designed to go into sleep mode after about 10-15 minutes. This is not a design flaw. Ideally, once your printer enters sleep mode, if you need to print something you simply send the print command and the printer will wake up and respond for you. Occasionally sleep mode has issues. One issue for instance is when you have a networked printer. Sometimes the routers don't send the print command to the sleeping printer properly and that causes the printer not to 'wake up'. This can be corrected with altering settings on your router. The other issue may lie with a programming issue within the printer. The best course of action to avoid sleep mode issues would be to ensure that your printer is running the latest Firmware. The latest Firmware can be downloaded here.
Q8: Again, powersave mode is the same thing as sleep mode. You should have no issues allowing your wireless Officejet 8625 to go into a sleep mode. Once the printer is asleep you simply send a print job to your printer and the printer will 'wake up' and print for you. It is rare to see 'sleep mode' or 'powersave' issues. Always keep the Firmware up to date to avoid programming issues.
Q9: Microsoft has recently released a HotFix to correct wireless printing issues as they have found printing issues within the Windows 8 and Windows 8.1 Operating Systems. This issue is not specific to HP or the HP Officejet 8625. Rather, the issue seems to affect all wireless printers on the Windows 8 and Windows 8.1 Operating Systems. The HotFix can be found here. Once the website opens you simply select the button for HotFix Download Available. Follow any onscreen prompts to install the HotFix. There has been a lot of luck with running this fix.
I hope this information helps to clear up any issues you may have. Please let me know if you have any further questions or concerns. Thanks for reaching out to the HP Support Forums!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Office jet Pro 8600, Multiple Printers on same nenwork need to change printer name ID

How do I Change the default Printer ID /name on a Office Jet Pro 8600 AI1 using OS x 10.8 on a home network . To prevent other computers from accessing multiple 8600's set as delivered, on the same network?

Hi @JimAckroyd
It took me sometime, but I think I found exactly what you are looking for! Please take a look at the instructions already written out by ShlomiL; Re: Changing the name of a printer in my LAN.
I hope this resolves your inquiry.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How can I print from my Samsung Galaxy note 8.0 to my HP office jet 6500 a e710n.

How can I print from my Samsung Galaxy note 8.0 to my HP office jet 6500 a e710n. I live in the courty and do not have a router and I am using a desktop computer with a Wireless USB Adapter SMCWUSB-N2 installed.

Hi raraock,
I would like to help you with this issue. What are you trying to print from your Samsung Galaxy Note tablet?
I worked on behalf of HP.

How to set up Hp office jet 6600 to print from the iPad air? In a wifi setting.

How can I print from iPad air to the HP office jet 6600?

Hi Big-apple
Check out the link below....
http://www8.hp.com/ie/en/support-topics/mobile-printing/how-to-print-mobile-devices-ipad-iphone.html
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Reinstall hpotap07.dll on Office Jet G85

Similar Messages

Maybe you are looking for