ReInstall iTunes error when connecting iPod
"itunes cannot run because some its required file are missing, please reinstall itunes"
i get this EVERY single time i plug my ipod in now, and every time i reinstall again and still it does the same... what is up with it anyone know?
also even though itunes 'supposedly' isnt installed properly my ipod still says 'do not disconnect' on it, why would it say that when itunes isnt working??
any help appreciated.
"itunes cannot run because some its required file are missing, please reinstall itunes"
hmmmm. that message often indicates an issue with the registry: for example, folks can get it if they System Restore over a fresh itunes or QuickTime install, and strip out the fresh installation registry entries.
so the fact that you're getting it over and over again like this has me worried about malware.
download fresh definitions and run vigorous spyware and virus scans. if your security software providers offer them, try supplementing that with an online virus scan. (sometimes it can pick up an infestation even when the security software on the PC has been compromised.)
if your security software providers don't offer online virus checks, perhaps try the Symantec one. (apologies in advance, it takes an eternity to complete.)
Symantec Security Check
Similar Messages
-
Hi all,
My IPOD classic (160GB) recently froze. I had to reset it to get it going again and thus it emptied all my songs. When I connected to my Itunes library to reload the IPOD, I got this Microsoft Windows error message on my computer. (Windows 7 utimate)
*"You need to format the disc in Drive E before you can use it. Do you want to format it?"* There is then an option below to format disk. I tried this and it told me I couldnt do it.
I have never had this problem before. I tried my daughters IPOD touch and it connects to the library with no problem. I have been through the 5 steps Apple suggests (reset etc). I have updated Itunes. I have reinstalled Itunes. None of it works. When ever I connect my IPOD classic I get the same error message. It must be the IPOD. Has anyone else experienced this and besides throwing my IPOD in the bin, does anyone have any ideas?
cheers
John CoreyI tried this and it told me I couldnt do it.
What was the precise text of that error message, John? -
Crash Report: Itunes crashes when connecting ipod nano 5th gen
hi have had my imac since 2011 and never one problem until a week ago. I connect ipod nano 5th gen and itunes crashes every time. Have tried rebooted, removed plist and other popular things but I get this error message everytime.
I am on an iMac running 10.6.8 OS and Itunes 10.6.3. Never happend before but literally tried 20 times and same crash report every time. iPod works fine by the way.
If anyone can help thank you!
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6.3 (10.6.3)
Build Info: iTunes-10632501~1
Code Type: X86 (Native)
Parent Process: launchd [359]
Date/Time: 2014-08-02 21:24:41.456 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 321141 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 185 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 37A59C6B-96E1-408F-A12F-FD8E9DE95584
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 19
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x0014fd4f 0x1000 + 1371471
3 com.apple.iTunes 0x000538f5 0x1000 + 338165
4 com.apple.iTunes 0x0014fcc9 0x1000 + 1371337
5 com.apple.iTunes 0x0014fb7f 0x1000 + 1371007
6 com.apple.iTunes 0x0014fb15 0x1000 + 1370901
7 com.apple.iTunes 0x00053672 0x1000 + 337522
8 com.apple.iTunes 0x0005355b 0x1000 + 337243
9 com.apple.iTunes 0x000534d4 0x1000 + 337108
10 com.apple.CoreFoundation 0x9513e42b __CFRunLoopDoSources0 + 1563
11 com.apple.CoreFoundation 0x9513beef __CFRunLoopRun + 1071
12 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
13 com.apple.CoreFoundation 0x9513b1f1 CFRunLoopRunInMode + 97
14 com.apple.HIToolbox 0x94cc3e04 RunCurrentEventLoopInMode + 392
15 com.apple.HIToolbox 0x94cc3bb9 ReceiveNextEventCommon + 354
16 com.apple.HIToolbox 0x94cc3a3e BlockUntilNextEventMatchingListInMode + 81
17 com.apple.AppKit 0x90bdd595 _DPSNextEvent + 847
18 com.apple.AppKit 0x90bdcdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
19 com.apple.AppKit 0x90b9f1f3 -[NSApplication run] + 821
20 com.apple.iTunes 0x0000446f 0x1000 + 13423
21 com.apple.iTunes 0x000042b9 0x1000 + 12985
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x933c8382 kevent + 10
1 libSystem.B.dylib 0x933c8a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x933c7f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x933c7cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x933c7781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x933c75c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x000211f7 0x1000 + 131575
5 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
6 libSystem.B.dylib 0x933cf259 _pthread_start + 345
7 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0003dafc 0x1000 + 248572
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x933c7412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x933c79a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x933c75c6 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x0000abb4 0x1000 + 39860
5 com.apple.iTunes 0x0000aa37 0x1000 + 39479
6 com.apple.iTunes 0x00a35f39 0x1000 + 10702649
7 com.apple.iTunes 0x00a35f67 0x1000 + 10702695
8 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
9 libSystem.B.dylib 0x933cf259 _pthread_start + 345
10 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x001406a9 0x1000 + 1308329
3 libSystem.B.dylib 0x933cf259 _pthread_start + 345
4 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x933c0ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9517bc53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x933cf259 _pthread_start + 345
3 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 10: WebCore: LocalStorage
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x933cf259 _pthread_start + 345
5 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9513b1f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x9959f224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x995664c4 -[NSThread main] + 45
7 com.apple.Foundation 0x99566474 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x933cf259 _pthread_start + 345
9 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 14: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 15: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 16: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 17: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933cf2b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x95a2201c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 18: WebCore: LocalStorage
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x933cf259 _pthread_start + 345
5 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 19 Crashed:
0 ...thesis.MacinTalkSynthesizer 0x1f703116 MEOWReader::MEOWReader(int, void const*, char) + 44
1 ...thesis.MacinTalkSynthesizer 0x1f6d0f05 SpeechChannelManager::UseVoice(VoiceSpec*, __CFBundle*) + 471
2 ...thesis.MacinTalkSynthesizer 0x1f6f9b27 SEUseVoice + 85
3 ....speech.synthesis.framework 0x99bd6c19 NewSpeechChannel + 730
4 com.apple.iTunes 0x006d5fc9 0x1000 + 7163849
5 com.apple.iTunes 0x0079b05e 0x1000 + 7970910
6 com.apple.iTunes 0x00511cf5 0x1000 + 5311733
7 com.apple.iTunes 0x00519196 0x1000 + 5341590
8 com.apple.iTunes 0x003d99bb 0x1000 + 4032955
9 com.apple.iTunes 0x001406dd 0x1000 + 1308381
10 libSystem.B.dylib 0x933cf259 _pthread_start + 345
11 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x0014fd4f 0x1000 + 1371471
3 com.apple.iTunes 0x000538f5 0x1000 + 338165
4 com.apple.iTunes 0x001508bc 0x1000 + 1374396
5 com.apple.iTunes 0x008d9700 0x1000 + 9275136
6 com.apple.iTunes 0x00154c8d 0x1000 + 1391757
7 com.apple.iTunes 0x003c9f95 0x1000 + 3968917
8 com.apple.iTunes 0x001406dd 0x1000 + 1308381
9 libSystem.B.dylib 0x933cf259 _pthread_start + 345
10 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x933d082e pread$UNIX2003 + 10
1 com.apple.iTunes 0x00072ba2 0x1000 + 465826
2 com.apple.iTunes 0x00094060 0x1000 + 602208
3 com.apple.iTunes 0x0009317f 0x1000 + 598399
4 com.apple.iTunes 0x00d0ed8b 0x1000 + 13688203
5 com.apple.iTunes 0x00d0ff60 0x1000 + 13692768
6 com.apple.iTunes 0x00d174c0 0x1000 + 13722816
7 com.apple.iTunes 0x00088d70 0x1000 + 556400
8 com.apple.iTunes 0x000833f7 0x1000 + 533495
9 com.apple.iTunes 0x008abff0 0x1000 + 9089008
10 com.apple.iTunes 0x003c59bf 0x1000 + 3951039
11 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
12 libSystem.B.dylib 0x933cf259 _pthread_start + 345
13 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 19 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1f7030f8 ecx: 0x20416200 edx: 0x00000000
edi: 0x1d6b2620 esi: 0x00000000 ebp: 0xb0100b28 esp: 0xb0100af0
ss: 0x0000001f efl: 0x00010286 eip: 0x1f703116 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000004
Binary Images:
0x1000 - 0x1138fdf com.apple.iTunes 10.6.3 (10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
0x138b000 - 0x1406fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <B29EA882-8874-0E2B-FC30-999F8B209640> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x144b000 - 0x1470ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1498000 - 0x149dff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x14a3000 - 0x177ffe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x17a1000 - 0x17d4fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x17e1000 - 0x18abfe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x18c2000 - 0x1904fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1909000 - 0x194eff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x196d000 - 0x1cd8ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1d3d000 - 0x207dfeb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x4866000 - 0x4867ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x4bdf000 - 0x4be3ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x4be8000 - 0x4beeff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x14e00000 - 0x151dffe7 com.apple.CoreFP 2.1.42 (2.1.42) <FAB85F69-D039-170F-4482-DDAE831651DC> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x160a2000 - 0x171d1fe7 com.apple.CoreFP1 1.14.42 (1.14.42) <9A0CE286-6B0F-3DAC-DE0F-66219FDF8036> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x182bf000 - 0x182e5fff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <9203FADE-F4F2-2245-A32E-BD88819D314D> /usr/lib/libssl.0.9.7.dylib
0x1a837000 - 0x1a8c4fe7 com.apple.mobiledevice 507.11 (507.11) <D0CF942A-141A-A03E-2321-858612F157F2> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x1a90e000 - 0x1a9c3fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x1aa09000 - 0x1abeffef com.apple.audio.codecs.Components 2.0.4 (2.0.4) <5D32DF8D-C577-EB6B-72FA-1ABDF1CED762> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x1cbf4000 - 0x1cbf9ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x1d120000 - 0x1d125fff com.apple.iokit.SCSITaskLib 2.6.8 (2.6.8) <1C9D26A0-F8FE-D4F7-93B6-CB7527163A70> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/ SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSIT askLib
0x1d12f000 - 0x1d137ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/iPodSync
0x1e080000 - 0x1e081ff7 +com.techsmith.SnagitSafariScroller 1.0 (1.0) <E2AE099C-96D6-0542-42EF-FCC1602DA929> /Library/Internet Plug-Ins/SnagitSafariScroller.webplugin/Contents/MacOS/SnagitSafariScroller
0x1f6c8000 - 0x1f761fe7 com.apple.speech.synthesis.MacinTalkSynthesizer 3.10.35 (3.10.35) <959514F4-250D-8AB4-5E78-BD42BB960DAE> /System/Library/Speech/Synthesizers/MacinTalk.SpeechSynthesizer/Contents/MacOS/ MacinTalk
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0x99cef000 - 0x99cf3ff7 libGIF.dylib ??? (???) <2251F789-B187-0837-6E38-A0E5C7C4FA3C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x9ab78000 - 0x9abfaffb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
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0x9ac33000 - 0x9ac51fe7 libPng.dylib ??? (???) <6C0B95D7-9634-E044-0B79-F1DD56961C33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG HD502HJ, 465.76 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa134000 / 7
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfa134400 / 9
USB Device: Flash Disk, 0x1e3d (Chipsbrand Technologies (HK) Co., Limited), 0x2095, 0xfa134200 / 8
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: FreeAgent Pro, 0x0bc2 (Seagate LLC), 0x3110, 0xfd140000 / 6
USB Device: Hub, 0x050d (Belkin Corporation), 0x0255, 0xfd130000 / 5
USB Device: iPod, 0x05ac (Apple Inc.), 0x1265, 0xfd136000 / 10
USB Device: Dell USB Keyboard Hub, 0x413c (Dell Inc.), 0x1004, 0xfd135000 / 7
USB Device: Razer Copperhead Laser Mouse, 0x1532, 0x0101, 0xfd135200 / 9
USB Device: Dell USB Keyboard Hub, 0x413c (Dell Inc.), 0x2006, 0xfd135100 / 8
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3Your Mac is running an outdated version of iTunes.
Disconnect the iPod nano from your Mac.
Download and and install iTunes 11.3 > https://www.apple.com/itunes/download/
It's not necessary to uninstall the current version of iTunes.
When you're done installing, restart your Mac.
Then launch iTunes and connect the iPod nano.
A good way to make sure your OS X software is always up to date. Open System Preferences > App Store then select: Automatically check for updates -
Error when connecting iPod Nano with PC
I really don't know what the problem with my Nano is. I have tried almost everything, including disabling my antivirus program, but when i try to connnect my iPod to my computer, i keep getting an error message. It says "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to reinstall the iPod's software." Can anyone help me?
hiya!
with that error message, the best places to start are with these documents:
iPod for Windows: Fast user switching in Windows XP is not supported
iPod appears in Windows Explorer but does not appear in iTunes
keep us posted.
love, b -
Keep getting unknown error when connecting iPod?
Each time I try connecting my iPod in I get an error message in iTunes. It does the same thing when I connect my iPhone in too.
The iTunes version is the one before 9.2 came out.
I get an error saying "iTunes could not connect to this iPod because an unknown error occurred (0xE8000001)."
Please help I'm not sure what's wrong and can't find anything on this issue! D:well last I tried it did but I'm not using it now because it's at geek squad for repair so that's why I'm using the mac. I've always had this problem with this mac but never addressed it since I used my pc in the past. I think the problem may be is the mac needs updating. It's a G3 but I'm planning on taking it in and having it updated to the newest os/processor, all that good stuff.
But I just switched usb cables and that seemed to work for the time being. Thankfully -
Unknown error when connecting ipod to computer. Always worked before. Any ideas?
I'm getting and "unknown error" when I connect my Ipod to my computer. I have always used this computer and it has always worked. Any ideas?
Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
Itunes hangs when connecting ipod nano 5g
I have iTunes 9 and a ipod nano 5g. When I connect the ipod to my mac, ITunes just hangs.
OSX recognizes the ipod, so I think the cable and usb port are just working fine.
I already did a rebuild of the itunes lib.
Anybody an idea how to resolve the problem?Try making a new account?
http://discussions.apple.com/thread.jspa?threadID=2190889&tstart=0 -
Itunes crashes when connecting ipod nano 3G
I upgraded itunes to v8.1. After that when I connect my ipod nano 3G, it won't come on, it just terminates. When I leave the ipod connected, itunes will not start up properly( just flashes and dies).
It works great with my older ipod shuffle.
The ipod nano 3G works great with any other computer.
Off course tried re-installing itunes, but problems remains? Any ideas?Your Mac is running an outdated version of iTunes.
Disconnect the iPod nano from your Mac.
Download and and install iTunes 11.3 > https://www.apple.com/itunes/download/
It's not necessary to uninstall the current version of iTunes.
When you're done installing, restart your Mac.
Then launch iTunes and connect the iPod nano.
A good way to make sure your OS X software is always up to date. Open System Preferences > App Store then select: Automatically check for updates -
ITunes freezes when connecting iPod Touch - even after restored
Hi,
I have an iPod Touch 32GB 4th generation, I have never had any problems with it until now.
Today I tried to connect it to my iTunes (on my MacBook Pro - late 2011 model) in order to sync it so that I could transfer some of my new music and iTunes would freeze. The mouse would pinwheel and I would have to force quit (it would not respond for over 30mins if left unattended). I created a new admin user and the itunes on the other user recognised the iPod just fine. I used the other user to restore my iPod in the hopes that when connected to my library again, it would be a 'new' ipod and so it would no longer freeze. Unfortunately this was not the case, despite my library recognising an ipod in recovery mode and being able to restore it (so that I can now at least use it in its most basic form). It has subsequently frozen each time I connect my iPod. How can I fix this? Should I just wait for the next iTunes upgrade?
Thank you
FrancesHi Frances,
Welcome to Apple Support Communities!
The sugestions in the article below should help. They will resolve most issues that cause iTunes to stop responding when an iOS device is connected to the computer.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Symptoms
In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
Resolution
Expand All Sections | Collapse All Sections
Follow the steps below to troubleshoot the issue:
Install any available software updates for your computer.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
Update iTunes to the latest version.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
For Windows: Use Apple Software Update, or download iTunes from the Apple website.
Test with automatic syncing disabled.Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
Test with iTunes plug-ins removed.
Quit iTunes.
Navigate to the following folder, based on your operating system:
Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
Windows Vista or Windows 7: C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
Mac OS X:
~/Library/iTunes/iTunes Plug-ins (The "~" represents your Home folder)
/Library/iTunes/iTunes Plug-ins
If any files are in this folder, move them to the Desktop temporarily.
Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
If the issue also occurs on a different computer:
If the issue does not occur on a different computer, or no other computer is available to try:
-Jason -
ITunes freezes when connecting ipod
I just recieved my 60GB iPod video and followed all the instructions exactly as supposed to...
Step 1 was loading the software, which I had no problems with
Step 2 was importing music to my computer, which I already had from my previous iPod
Step 3 was connecting the iPod, this is where I ran into problems!
I connected the iPod and the "Do not disconnect" screen was flashing on the iPod as it should, but iTunes did not open. When I tried to open iTunes myself it was frozen. I also tried to see if the iPod was appearing in windows explorer but that was frozen too. When I disconnected the iPod, iTunes and windows explorer began to run perfectly. I've spent 3 hours reseting, reloading and restarting everything but nothing has worked. Also, my laptop is very new so I'm pretty sure that's not the problem. If anyone knows what to do please let me know!I am having the same problem of my PC freezing when I plug in my 60 Gb iPod. My PC is runnging Windows XP professional. If the iPod is plugged in to the USB port everyting but the mouse freezes. As soon as I unplug the iPod the PC works perfectly. I uninstalled iTunes and the iPod utility and I still have the same freezing problem when the iPod is plugged in. I have a feeling their is a conflict with the iPod and my USB which is USB 1.1. When I plug the iPod into my Sony Vaio laptop everthing works perfectly. I am gooing to get a USB 2.0 and try that next. .
George -
ITunes freezing when connecting iPod Touch to it, switching library soon
Hello,
Soon I will be getting a new computer, and I have recently been starting the process (http://support.apple.com/kb/HT1329?viewlocale=en_US) in which I can move my current iTunes library off my old computer onto my new computer using my iPod. I was down to the "Copy iTunes folder to iPod" step (I did not do the step), when I had to leave, so I saved all my new settings on my iPod Touch and iTunes and disconnected my iPod. When I came back later that day to finnish the process, I plugged my iPod into my computer, and it froze iTunes, but not other windows open on my computer at the time. When I unplugged my iPod, iTunes went back to working like normal. It has been doing this for a few days now, and I have tried many things, which have been proven unsucessful. I really need to start using my new computer, but I don't want to do it without my iTunes library, since after I begin using my new computer, I will no longer have my old one. I need help very fast, and I will appreciate anyone who is willing to give me advise.
Thank You.I also have an older version of iTunes. I think it was the last version of 7.
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ITunes Error when connecting to my Airport Express
Hi,
I am at home and my internet runs perfectly; my Airport Express is solid green but I cannot connect to it to stream my music from iTunes. I get the following error:"" There was an unknown error (-15006) connecting to the AirPlay device “air_express”" . (Or similar, my OS is in japanese hence the wording may not be exact). air_express is the name I gave to the Airport device.
Sometimes the device is recognized by Airport Utility application and sometimes not. I have very good coverage, (I am almost next to the wireless base station) and the Airport Express is the same as dead.
I have the latest version of the Airport Utility, I am running 10.5.8 and yes, I did reset the device and once it was recognised by the Airport utility I did a factory reset as well.
Any explanation, since I have now a nice white paperweight.....Interference, especially in the 2.4 GHz / 802.11g band, can cause all sorts of headaches. The Express appearing and disappearing in AirPort Utility is a symptom of that, or of it being too far away from its wireless access point (which you ruled out already).
Microwave ovens, cordless phones, and wireless stereo speakers are possibilities too.
If your equipment is capable of 5 GHz / 802.11n, using it will mitigate the effects of interference or eliminate it completely. I have found its range to be more sensitive to intervening structures though.
Use iStumbler or something similar to determine if there are a lot of wireless networks in your area. It only takes a few competing wireless networks to cause problems. Changing wireless channels as you suggest may help.
If everyone else would simply use the minimum transmitter power necessary for their needs, interference would be less of a problem. Unfortunately that's not going to happen - it's like asking everyone to keep their voices down in a crowded room. -
Getting an error when connecting ipod to laptop
I have downloaded the latest version of iTunes and then when I plug in the iPod shuffle I get an error message about the version if music software is not compatible with my iPod and to try reinstalling it. Have tried reinstalling the software a few times does anyone have any suggestions for me?
this was a problem with the OS on the laptop. restored the laptop and everything works now.
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Error when connecting iPod Video
Hi
I have owned my iPod Video for a couple of months now, and my Macbook for 6 months. iTunes and iPod have been working well together, no problems. However today when I connected my iPod into my Macbook, iTunes freezes for about 5 seconds then "quits unexpectedly". I tried using both USB ports but with the same outcome. I have attempted this about 5 or 6 times now, each time iTunes freezing then quitting as soon as the iPod is connected. Any help would be much appreciated.
PS. Just tried copying a file to my iPod through Finder, and it copies fine. Seems to be an iTunes issue?Thanks Zevoneer, but no real success. I did all that but when I tried to sync after it, it got partially through the sync (about 10% I'd guess) and presented an error message saying that the disk couldn't be read form or written to (sorry but I forgot the error number). I disconnected the iPod, waited a few minutes then reconnected and again got the message but then the ipod continued to finish the sync, even though almost all of the music and 2 of my 4 videos didn't go over to the iPod. I'm now thinking that this just isn't satisfactory reliability from the device since I use it a lot in my work and rely on it. But this new iPod is only a few months old, had very little use and only made about 12 recordings - In comparison, I've used the Nano heaps but now want to move over to the bigger one, basically for more capacity and bigger screen for video. I wonder if it's a hard drive failure in this iPod?
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-208 error when connecting iPod: No photos uploaded
I am using iTunes 6.0.1 with an iPod photo. Recently when I try to transfer data to iPod, only the music is transferred. When it tries to transfer photos, it gives me the following dialog:
The iPod "[name of my iPod]" cannot be updated. An unknown error occurred (-208).
Is there anything I can do to resolve this problem?Hi,
Are you using a Mac with iPhoto? If you're using Windows, I'm afraid I can't help.
If you're using a Mac, I can help a little, but unfortunately I'm looking for a final solution to this myself.
The problem seems to lie with the iPhoto library itself. If you don't have too many photos then the best thing to try - it did work for me - is creating a new iPhoto library, exporting the photos from the existing (broken) one, and re-importing them into the new library. Check the iPhoto Help for info on this, but basically if you hold down the option (alt) key when you start iPhoto you get to choose between libraries.
The bad news is that you will lose any keywords and ratings that you might have assigned (this is the reason I can't go with this workaround). Titles will be ok.
If you would like to have a go at saving your keywords, I noticed someone had written an Applescript to export keywords - but I haven't tried it myself yet (last resort for me). See this article on macosxhints.com
Good luck with it.
Paul.
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