ReInstall iTunes error when connecting iPod

"itunes cannot run because some its required file are missing, please reinstall itunes"
i get this EVERY single time i plug my ipod in now, and every time i reinstall again and still it does the same... what is up with it anyone know?
also even though itunes 'supposedly' isnt installed properly my ipod still says 'do not disconnect' on it, why would it say that when itunes isnt working??
any help appreciated.

"itunes cannot run because some its required file are missing, please reinstall itunes"
hmmmm. that message often indicates an issue with the registry: for example, folks can get it if they System Restore over a fresh itunes or QuickTime install, and strip out the fresh installation registry entries.
so the fact that you're getting it over and over again like this has me worried about malware.
download fresh definitions and run vigorous spyware and virus scans. if your security software providers offer them, try supplementing that with an online virus scan. (sometimes it can pick up an infestation even when the security software on the PC has been compromised.)
if your security software providers don't offer online virus checks, perhaps try the Symantec one. (apologies in advance, it takes an eternity to complete.)
Symantec Security Check

Similar Messages

  • Error when connecting IPOD

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    I have never had this problem before. I tried my daughters IPOD touch and it connects to the library with no problem. I have been through the 5 steps Apple suggests (reset etc). I have updated Itunes. I have reinstalled Itunes. None of it works. When ever I connect my IPOD classic I get the same error message. It must be the IPOD. Has anyone else experienced this and besides throwing my IPOD in the bin, does anyone have any ideas?
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    I tried this and it told me I couldnt do it.
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  • Crash Report: Itunes crashes when connecting ipod nano 5th gen

    hi have had my imac since 2011 and never one problem until a week ago.  I connect ipod nano 5th gen and itunes crashes every time. Have tried rebooted, removed plist and other popular things but I get this error message everytime. 
    I am on an iMac running 10.6.8 OS and Itunes 10.6.3. Never happend before but literally tried 20 times and same crash report every time. iPod works fine by the way.
    If anyone can help thank you!
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.6.3 (10.6.3)
    Build Info:      iTunes-10632501~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [359]
    Date/Time:       2014-08-02 21:24:41.456 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          321141 sec
    Crashes Since Last Report:           3
    Per-App Interval Since Last Report:  185 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      37A59C6B-96E1-408F-A12F-FD8E9DE95584
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
    Crashed Thread:  19
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.iTunes               0x0014fd4f 0x1000 + 1371471
    3   com.apple.iTunes               0x000538f5 0x1000 + 338165
    4   com.apple.iTunes               0x0014fcc9 0x1000 + 1371337
    5   com.apple.iTunes               0x0014fb7f 0x1000 + 1371007
    6   com.apple.iTunes               0x0014fb15 0x1000 + 1370901
    7   com.apple.iTunes               0x00053672 0x1000 + 337522
    8   com.apple.iTunes               0x0005355b 0x1000 + 337243
    9   com.apple.iTunes               0x000534d4 0x1000 + 337108
    10  com.apple.CoreFoundation       0x9513e42b __CFRunLoopDoSources0 + 1563
    11  com.apple.CoreFoundation       0x9513beef __CFRunLoopRun + 1071
    12  com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    13  com.apple.CoreFoundation       0x9513b1f1 CFRunLoopRunInMode + 97
    14  com.apple.HIToolbox           0x94cc3e04 RunCurrentEventLoopInMode + 392
    15  com.apple.HIToolbox           0x94cc3bb9 ReceiveNextEventCommon + 354
    16  com.apple.HIToolbox           0x94cc3a3e BlockUntilNextEventMatchingListInMode + 81
    17  com.apple.AppKit               0x90bdd595 _DPSNextEvent + 847
    18  com.apple.AppKit               0x90bdcdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    19  com.apple.AppKit               0x90b9f1f3 -[NSApplication run] + 821
    20  com.apple.iTunes               0x0000446f 0x1000 + 13423
    21  com.apple.iTunes               0x000042b9 0x1000 + 12985
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x933c8382 kevent + 10
    1   libSystem.B.dylib             0x933c8a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib             0x933c7f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x933c7cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x933c7781 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x933c75c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0000aac2 0x1000 + 39618
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 3:
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes               0x0000ac9d 0x1000 + 40093
    4   com.apple.iTunes               0x000211f7 0x1000 + 131575
    5   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    6   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    7   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0003dafc 0x1000 + 248572
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x933c7412 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x933c79a8 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x933c75c6 start_wqthread + 30
    Thread 6:
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes               0x0000ac9d 0x1000 + 40093
    4   com.apple.iTunes               0x0000abb4 0x1000 + 39860
    5   com.apple.iTunes               0x0000aa37 0x1000 + 39479
    6   com.apple.iTunes               0x00a35f39 0x1000 + 10702649
    7   com.apple.iTunes               0x00a35f67 0x1000 + 10702695
    8   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    9   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    10  libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.iTunes               0x001406a9 0x1000 + 1308329
    3   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    4   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 8:  com.apple.CFSocket.private
    0   libSystem.B.dylib             0x933c0ac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation       0x9517bc53 __CFSocketManager + 1091
    2   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    3   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 9:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0000aac2 0x1000 + 39618
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 10:  WebCore: LocalStorage
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.JavaScriptCore       0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    4   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    5   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 11:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x9513b1f1 CFRunLoopRunInMode + 97
    5   com.apple.Foundation           0x9959f224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
    6   com.apple.Foundation           0x995664c4 -[NSThread main] + 45
    7   com.apple.Foundation           0x99566474 __NSThread__main__ + 1499
    8   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    9   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 12:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0000aac2 0x1000 + 39618
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 13:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0000aac2 0x1000 + 39618
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 14:  JavaScriptCore::Marking
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    Thread 15:  JavaScriptCore::Marking
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    Thread 16:  JavaScriptCore::Marking
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    Thread 17:  JavaScriptCore::BlockFree
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933cf2b1 pthread_cond_timedwait$UNIX2003 + 72
    3   com.apple.JavaScriptCore       0x95a2201c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
    Thread 18:  WebCore: LocalStorage
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.JavaScriptCore       0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    4   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    5   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 19 Crashed:
    0   ...thesis.MacinTalkSynthesizer 0x1f703116 MEOWReader::MEOWReader(int, void const*, char) + 44
    1   ...thesis.MacinTalkSynthesizer 0x1f6d0f05 SpeechChannelManager::UseVoice(VoiceSpec*, __CFBundle*) + 471
    2   ...thesis.MacinTalkSynthesizer 0x1f6f9b27 SEUseVoice + 85
    3   ....speech.synthesis.framework 0x99bd6c19 NewSpeechChannel + 730
    4   com.apple.iTunes               0x006d5fc9 0x1000 + 7163849
    5   com.apple.iTunes               0x0079b05e 0x1000 + 7970910
    6   com.apple.iTunes               0x00511cf5 0x1000 + 5311733
    7   com.apple.iTunes               0x00519196 0x1000 + 5341590
    8   com.apple.iTunes               0x003d99bb 0x1000 + 4032955
    9   com.apple.iTunes               0x001406dd 0x1000 + 1308381
    10  libSystem.B.dylib             0x933cf259 _pthread_start + 345
    11  libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 20:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.iTunes               0x0014fd4f 0x1000 + 1371471
    3   com.apple.iTunes               0x000538f5 0x1000 + 338165
    4   com.apple.iTunes               0x001508bc 0x1000 + 1374396
    5   com.apple.iTunes               0x008d9700 0x1000 + 9275136
    6   com.apple.iTunes               0x00154c8d 0x1000 + 1391757
    7   com.apple.iTunes               0x003c9f95 0x1000 + 3968917
    8   com.apple.iTunes               0x001406dd 0x1000 + 1308381
    9   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    10  libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 21:
    0   libSystem.B.dylib             0x933d082e pread$UNIX2003 + 10
    1   com.apple.iTunes               0x00072ba2 0x1000 + 465826
    2   com.apple.iTunes               0x00094060 0x1000 + 602208
    3   com.apple.iTunes               0x0009317f 0x1000 + 598399
    4   com.apple.iTunes               0x00d0ed8b 0x1000 + 13688203
    5   com.apple.iTunes               0x00d0ff60 0x1000 + 13692768
    6   com.apple.iTunes               0x00d174c0 0x1000 + 13722816
    7   com.apple.iTunes               0x00088d70 0x1000 + 556400
    8   com.apple.iTunes               0x000833f7 0x1000 + 533495
    9   com.apple.iTunes               0x008abff0 0x1000 + 9089008
    10  com.apple.iTunes               0x003c59bf 0x1000 + 3951039
    11  com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    12  libSystem.B.dylib             0x933cf259 _pthread_start + 345
    13  libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 19 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x1f7030f8  ecx: 0x20416200  edx: 0x00000000
      edi: 0x1d6b2620  esi: 0x00000000  ebp: 0xb0100b28  esp: 0xb0100af0
       ss: 0x0000001f  efl: 0x00010286  eip: 0x1f703116   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x00000004
    Binary Images:
        0x1000 -  0x1138fdf  com.apple.iTunes 10.6.3 (10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x138b000 -  0x1406fef  com.apple.iTunes.iPodUpdater 10.4 (10.4) <B29EA882-8874-0E2B-FC30-999F8B209640> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x144b000 -  0x1470ff7  com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
    0x1498000 -  0x149dff7  com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0x14a3000 -  0x177ffe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
    0x17a1000 -  0x17d4fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
    0x17e1000 -  0x18abfe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
    0x18c2000 -  0x1904fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
    0x1909000 -  0x194eff7  com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
    0x196d000 -  0x1cd8ff3  com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
    0x1d3d000 -  0x207dfeb  com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
    0x4866000 -  0x4867ff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x4bdf000 -  0x4be3ff3  com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x4be8000 -  0x4beeff7  com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x14e00000 - 0x151dffe7  com.apple.CoreFP 2.1.42 (2.1.42) <FAB85F69-D039-170F-4482-DDAE831651DC> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
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    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa134000 / 7
    USB Device: My Passport 0748, 0x1058  (Western Digital Technologies, Inc.), 0x0748, 0xfa134400 / 9
    USB Device: Flash Disk, 0x1e3d  (Chipsbrand Technologies (HK) Co., Limited), 0x2095, 0xfa134200 / 8
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000 / 6
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa120000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
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    Your Mac is running an outdated version of iTunes.
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    It's not necessary to uninstall the current version of iTunes.
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    Hi,
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    Today I tried to connect it to my iTunes (on my MacBook Pro - late 2011 model) in order to sync it so that I could transfer some of my new music and iTunes would freeze. The mouse would pinwheel and I would have to force quit (it would not respond for over 30mins if left unattended). I created a new admin user and the itunes on the other user recognised the iPod just fine. I used the other user to restore my iPod in the hopes that when connected to my library again, it would be a 'new' ipod and so it would no longer freeze. Unfortunately this was not the case, despite my library recognising an ipod in recovery mode and being able to restore it (so that I can now at least use it in its most basic form). It has subsequently frozen each time I connect my iPod. How can I fix this? Should I just wait for the next iTunes upgrade?
    Thank you
    Frances

    Hi Frances,
    Welcome to Apple Support Communities!
    The sugestions in the article below should help. They will resolve most issues that cause iTunes to stop responding when an iOS device is connected to the computer.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    Symptoms
    In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
    Resolution
    Expand All Sections | Collapse All Sections
    Follow the steps below to troubleshoot the issue:
    Install any available software updates for your computer.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
    For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
    Update iTunes to the latest version.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
    For Windows: Use Apple Software Update, or download iTunes from the Apple website.
    Test with automatic syncing disabled.Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
    Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
    For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
    If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
    Test with iTunes plug-ins removed.
    Quit iTunes.
    Navigate to the following folder, based on your operating system:
    Windows XP:  C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
    Windows Vista or Windows 7:  C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
    Mac OS X:
    ~/Library/iTunes/iTunes Plug-ins   (The "~" represents your Home folder)
    /Library/iTunes/iTunes Plug-ins
    If any files are in this folder, move them to the Desktop temporarily.
    Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
    If the issue also occurs on a different computer:
    If the issue does not occur on a different computer, or no other computer is available to try:
    -Jason

  • ITunes freezes when connecting ipod

    I just recieved my 60GB iPod video and followed all the instructions exactly as supposed to...
    Step 1 was loading the software, which I had no problems with
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    If you're using a Mac, I can help a little, but unfortunately I'm looking for a final solution to this myself.
    The problem seems to lie with the iPhoto library itself. If you don't have too many photos then the best thing to try - it did work for me - is creating a new iPhoto library, exporting the photos from the existing (broken) one, and re-importing them into the new library. Check the iPhoto Help for info on this, but basically if you hold down the option (alt) key when you start iPhoto you get to choose between libraries.
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    Paul.

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