Reinstall LMS 3.2

Our server that is currently running LMS 3.2 is going to have to be rebuilt. That means that LMS 3.2 is going to be blown away. The only thing I am interested in saving is the Config Archive in RME. The LMS 3.2 was purchased as and upgrade from LMS 3.1 which was purchased as an upgrade from LMS 2.6. Will I have to install each version of LMS until I get to 3.2? TIA

What you Can do is running a fullbackup and copy the files off server.
When you have installed the same version you stop the deamonmanager and run the cli restore command.
In regards to installation you need two things.
1. The dvd or iso ( the installation media)
2. The licensefile
You can install the lms3.2 to start with and then All the different updates etc.
Allthough you need to know that that version is old and you should consider the latest version 4.2 aka Cisco Prime. Also consider the fact that you Can run it as an appliance by downloadning the ova file
Sent from Cisco Technical Support iPhone App

Similar Messages

LMS 3.1 on Solaris 10 - Reset all databases to initial state

Hi,
Is there a script that would clear all databases for LMS 3.1 on Solaris 10?
I imported do CS some devices from a CSV file I exported from an old LMS 2.5 server we had. I get some very strange results when I ask to sync archive for instance. The devices I manually added work fine, but the ones I imported get stuck and the job takes forever to finish (10 hours in some instances, for 230 devices).
I'd like to re-start from scratch without having to uninstall and reinstall LMS.
Thanks,
Jose Ribeiro
MGS

See this DOC for the commands to reinitialize all databases.

LMS 3.1: Can't start LMS Daemon on Window 2003

Hi,
Since customer has reboot, LMS daemons don't start.
We have this message :
C:\Documents and Settings\Administrator>net start crmdmgtd
The service is not responding to the control function.
More help is available by typing NET HELPMSG 2186.
I made a search on forum, I find a similar issue but with W2K8 we try the solution given (changing swap) but it doesn't resolved.
You will find screenshot.
Thanks,
Elisabeth

This is what I thought. If you have a known good backup of LMS, you can restore that. Alternatively, you can reinstall LMS from scratch. You can also contact TAC, and they can walk you through trying to rebuild this file using the registry.

LMS 4.2.2 virtual appliance fresh install : DCR Server Error

Hello,
I have installed a new version of LMS 4.2 on virtual appliance (VMware 4.1) and I have an issue.
When I go the "Device Administration --> Manage Device State" I have the following error :
Server Error
Error
Error in communicating with DCR Server. For more details click here.
DCR Server may be down. Please start the DCR Server and then refresh the page.
Following the details link I have : (I did all the check written below).
DCR Server Error
The communication error may be due to the following reasons:
The DNS resolution does not match with server assigned IP Address. Workaround: DNS resolvable IP Address should be same as server IP Address. DHCP is enabled in the server. Workaround: DHCP should be disabled in the server. The server’s original IP Address may have changed. Workaround: Restart Cisco Prime Daemon Manager. CTM registry corruption has occurred due to rebooting the server without stopping the Cisco Prime Daemon Manager. Workaround: Delete the ctmregistry and ctmregistry.backup file in NMSROOT/MDC/tomcat/webapps/cwhp/WEB-INF/LIB and then restart the Cisco Prime Daemon Manager. DCR Server and related process might be down. Workaround: Check the processes to make sure DCR Server is running, and restart it if not. The hostname change is not done by the hostnamechange.pl in LMS. Workaround: Hostname change should be done using NMSROOT/bin/hostnamechange.pl in LMS. LMS self signed certificate would have been expired. Workaround: Regenerate the certificate and restart the daemon manager.
I try to reinstall LMS 4.2 with or without patches 4.2.1 and 4.2.2 I always have the same problem. The DCR server process is running.
Here the result of the show application status LMS in SSH :
S-CISCO-LAN-MS/sysadmin# show application status LMS
Process               State                                     Pi
d
ESS                   Program started - No mgt msgs received    27
14
EssMonitor            Running normally                          29
50
EventFramework        Program started - No mgt msgs received    32
95
SyslogCollector       Running normally                          32
96
RMEDbEngine           Program started - No mgt msgs received    32
97
DfmBroker             Running normally                          34
24
DfmServer             Running normally                          36
62
DfmServer1            Running normally                          36
63
FHDbEngine            Program started - No mgt msgs received    36
64
EPMDbEngine           Program started - No mgt msgs received    40
81
EPMServer             Running normally                          42
20
AdapterServer         Program started - No mgt msgs received    43
20
AdapterServer1        Program started - No mgt msgs received    43
21
FHServer              Running normally                          43
22
INVDbEngine           Program started - No mgt msgs received    43
23
PMServer              Running normally                          4582
IpmDbEngine           Program started - No mgt msgs received    4708
UPMDbEngine           Program started - No mgt msgs received    4840
UPMDbMonitor          Running normally                          4949
ANIDbEngine           Program started - No mgt msgs received    4953
MACUHIC               Running normally                          4990
UTLITE                Running normally                          4991
CmfDbEngine           Program started - No mgt msgs received    4992
CmfDbMonitor          Running normally                          5104
DFMLogServer          Program started - No mgt msgs received    5106
DFMCTMStartup         Administrator has shut down this server   0
FHPurgeTask           Never started                             0
DFMMultiProcLogger    Program started - No mgt msgs received    5108
CSDiscovery           Never started                             0
DCRDevicePoll         Never started                             0
CSRegistryServer      Running normally                          5109
Tomcat                Program started - No mgt msgs received    5110
TomcatMonitor         Running normally                          5206
Apache                Running normally                          5567
DCRServer             Running normally                          5580
CMFOGSServer          Program started - No mgt msgs received    5641
TISServer             Program started - No mgt msgs received    5642
DFMOGSServer          Program started - No mgt msgs received    5757
NOSServer             Running normally                          5795
PTMServer             Running normally                          5796
InventoryCollector    Running normally                          5797
Interactor            Program started - No mgt msgs received    5885
InventoryCollector1   Program started - No mgt msgs received    5886
Interactor1           Program started - No mgt msgs received    6116
UPMProcess            Running normally                          6117
WlseUHIC              Running normally                          6118
UTManager             Running normally                          6119
VNMServer             Program started - No mgt msgs received    6120
EssentialsDM          Running normally                          6121
ICServer              Running normally                          6310
EnergyWise            Running normally                          6581
ConfigMgmtServer      Running normally                          6582
PMCOGSServer          Program started - No mgt msgs received    6583
ConfigUtilityService Running normally                          6584
CAAMServer            Running normally                          6585
IPMOGSServer          Program started - No mgt msgs received    6586
TopoServer            Program started - No mgt msgs received    6587
LicenseServer         Program started - No mgt msgs received    6588
FDRewinder            Never started                             0
NameServer            Program started - No mgt msgs received    6591
NameServiceMonitor    Program started - No mgt msgs received    6792
EDS                   Running normally                          6870
ANIServer             Running with busy flag set                7224
UTMajorAcquisition    Never started                             0
EDS-GCF               Running normally                          7257
jrm                   Running normally                          7258
DataPurge             Administrator has shut down this server   0
IPMProcess            Program started - No mgt msgs received    7535
CTMJrmServer          Administrator has shut down this server   0
SyslogAnalyzer        Never started                             0
ChangeAudit           Never started                             0
diskWatcher           Running normally                          8381
I run out of ideas...
Regards,
Abel

Hi Afroz!
Thanks for the quick reply!
1) I checked files - and indeed, the third link of the file was empty.
I restored contents of the same test server (as an attachment - original files) - now everything is working fine. Many thanks for your advice!
Because of what could this happen?
Current settings are as follows (i did not change them):
[lms42/root-ade etc]# ls -la /opt/CSCOpx/MDC/tomcat/shared/lib/ctm_config.txt
-rw-r--r-- 1 casuser casusers 1037 Jul 22 13:54 /opt/CSCOpx/MDC/tomcat/shared/lib/ctm_config.txt
[lms42/root-ade etc]# ls -la /opt/CSCOpx/MDC/tomcat/webapps/cwhp/WEB-INF/lib/ctm_config.txt
-rw-r--r-- 1 casuser casusers 1084 Jul 22 13:54 /opt/CSCOpx/MDC/tomcat/webapps/cwhp/WEB-INF/lib/ctm_config.txt
[lms42/root-ade etc]# ls -la /opt/CSCOpx/MDC/tomcat/lib/ctm_config.txt
-rwxr-xr-x 1 casuser casusers 1104 Aug 20 12:07 /opt/CSCOpx/MDC/tomcat/lib/ctm_config.txt
2) It was also noted that if address on the link "Inventory>Device Administration>Discovery>Schedule", then an error message appears:
Error
Error in getting the Discovery configuration information, please configure Standard / Custom Discovery and start the schedule.
- no any records for Discovery Schedule and not accessible button Add (for add new Discovery Jobs).
This is related errors?

LMS 4.0.1 fails on updating switch sw (3750ME, 2960S)

Hi,
Newly installed LMS 4.0.1 fails when upgrading switch software. From sw distribution job logs, it looks like that LMS does not recognize switch properly. This happens with 3750 Metro and 2960S switches (at least those I've tested).
Attached file contains full job logs in zipped format.

After looking into swim debug file, found this error:
[ Fri May 20 14:27:38 EEST 2011 ],ERROR,[RFRDOper:172.31.57.11],com.cisco.nm.xms.xdi.pkgs.LibSwim.common.Utility,loadProperties,545,Exception while reading the prop file java.io.FileNotFoundException: G:\PROGRA~2\CSCOpx\MDC\tomcat\webapps\rme\WEB-INF\lib\pkgs\..\..\conf\swim\StackFlashes.properties (The system cannot find the file specified)
Could this be related to problem? Should I reinstall LMS or can this file (StackFlashes.properties) be copied from another installation???
/Mikko

LMS 3.2 common services error

Hi all,
I am facing a problem with my LMS 3.2 server. Suddenly I found there is no device reflecing in common services-> device management as well as RME also. I restarted LMS services, server multiple time, reseted casuser, demoted the server from ACS mode to local mode but no luck. However in "dcrcli" i can see all devices and exported all devices to CSV file.
After this I restored from a backup 3 month old when devices were reflecting under common server and RME device management. this also not resolved the problem.
I uninstalled LMS, performed system cleaning and reinstalled LMS 3.2. Then I imported the devices from CSV file i had. Now also the problem not got resolved . I can see devices in dcrcli but none of the device is reflecting under device management of any module.
In Dcmaservice.log i found the error" ERROR,[main],com.cisco.nm.rmeng.config.netshow.server.admin.NSCommandSetManager,getAllCommandSet,8661,Invalid MDF data file:D:/CSCOpx/lib/classpath/com/cisco/nm/cwcs/mdf/mdfdata.xml"
Hence I restored teh mdfdata.xml file from another server. However now i can see the following errors
1) in common service -> software center -> device updae -> device count are 0 for all module
2) no device is reflecting under any module
3) one progress i saw when tring to add any device if selecting device type, it is showing me the list of device type along with OID. before restoring mdfdata.xml it was also not comming.
Please help me to resolve this.

Hi Martin,
Yes you are correct. I did the fresh installation. Imported all devices from the CSV file. However
1) none of these device is showing up in CS>device & credential >device manag
2) Also none of these device are showing up in any other module
3) In Dcrcli i can see al the devices are there
4) for testing I added few device manually. Those are also not showing in any module.
Just to inform all the modules are configured with Auto mode along with manage all devices in Auto Allocation settings under device management.
Thanks & Regards,
Satya

LMS 4.2.4 User Tracking Acquisitions Info almost empty

Hi ,
I reinstalled lms because I had problems on the server, they are now more than a month that the new use but I have trouble seeing the hosts connected to a switch or rather I see only a few. The settings are identical to the old man all by default, but with the old man had acquired many hosts. I suggested a way to make a little troubleshooting. I attach screensshot.
Thanks Emiliano
the old had over 5000 acquisitions

When a fresh installed LMS is working properly for all the modules, like Inventory, config, fault, performance etx, it could be something on this module which is responsible for Data collection.
It doesn't have much data which can be lossed, it can be easily taken as the first step to verify and rule out any possibilites of DB not working properly.
Also, you can share :
NMSROOT\campus\etc\cwsi\portsData.xml
NMSROOT\campus\etc\cwsi\RouterData.xml
NMSROOT\campus\etc\cwsi\vlanData.xml
These files have essential entries to be used by User tracking.
-Thanks
Vinod
**Encourage contributors, RATE them. **

No LMS processes/License Server

I've performed a fresh install of LMS 3.2 on to Server 2008 R1.
No processes are showing and in CS, under products installed I see the message for all products installed "unable to retreive (license server is down)"
This appears to be a botched install, but I dont know what could've caused this. Any ideas?
See attached screenshots

I would recommend to uninstall LMS and install it again with the before mentioned prerequisites (check the registry keys!)
I see some ERROR messages in the log file belonging to the databases along with RMEPSUAdapter failures and I would not proceed with this installation. The savest way would be to reinstall LMS.
from the log file:
===================- Possible Warnings/Errors Encountered -===================
Warning: Current swap space is less than the minimum requirement. This may affect performance.
WARNING: Domain Name is not found from TcpIp parameters,certificate will be generated with the HostName
WARNING: Domain Name is not found from TcpIp parameters, setting PX_FQDN same as PX_HOST
ERROR: Failed to authenticate [opsxml] database.
ERROR: Failed to Start Database 'opsxml' because: Database engine 'opsxmlEng' could not be started on database 'opsxml' in Bulk mode
ERROR: Failed to start database engine for database 'opsxml'
ERROR: Failed change password for database 'opsxml'.
ERROR: Failed to authenticate [rmeng] database.
ERROR: Failed to Start Database 'rmeng' because: Database engine 'rmengEng' could not be started on database 'rmengdb' in Bulk mode.
ERROR: Failed to start database engine for database 'rmeng'
ERROR: Failed change password for database 'rmeng'.
ERROR: Failed to authenticate [rmeng] database.
ERROR: Failed to authenticate [ipm] database.
ERROR: Failed to Start Database 'ipm' because: Database engine 'ipmEng' could not be started on database 'ipm' in Bulk mode.
ERROR: Failed to start database engine for database 'ipm'
ERROR: Failed change password for database 'ipm'.
ERROR: Failed to Start Database 'ipm' because: Database engine 'ipmEng' could not be started on database 'ipm' in Bulk mode.
ERROR: Failed to authenticate [upm] database.
ERROR: Failed to Start Database 'upm' because: Database engine 'UPMDbEngine' could not be started on database 'upm' in Bulk mode.
ERROR: Failed to start database engine for database 'upm'
ERROR: Failed change password for database 'upm'.
INFO: User Selected to Reboot the Machine
Installation Completed at 21:05:19 ,Wed 03/24/2010 ,Central Standard Time
==============================================================================
and also this one:
line 5395 com.cisco.nm.xms.psu.interfaces.adapter.AdapterException: Failed to Initialize RMEPSUAdapter

Lost license lms 3.2

we have used lms 3.2 for about 3 yeah. Now the server which we installed lms fail. and the license come with that server
we need reinstall lms. how we can get back lms license ?
thank you
Duyen.

You should open a TAC case with the licensing team so they can provide you a license.
NOTE: when you re-install LMS make sure you follow this:
https://supportforums.cisco.com/docs/DOC-9132.

Is an LMS 3.2 reinstall in order?

Upgrading another LMS 3.1 instance to 3.2 resulted in the following. Do the ERRORs warranty blowing LMS away and reinstall 3.2 from scratch?
===================- Possible Warnings/Errors Encountered -===================
WARNING: at group permissions needed for casuser.
WARNING: Set at for casuser in /etc/cron.d/at.allow Or
WARNING: Unset at for casuser in /etc/cron.d/at.deny.
WARNING: cron group permissions needed for casuser.
WARNING: Set cron for casuser in /etc/cron.d/cron.allow Or
WARNING: Unset cron for casuser in /etc/cron.d/cron.deny.
WARNING: Ensure that you have installed the recommended Solaris 10 cluster patches released
WARNING: on Apr/17/07, in this server.
WARNING: If these cluster patches are not installed, please download and install them
WARNING: from http://www.sun.com/.
WARNING: Otherwise, some features of the CiscoWorks applications will not function properly.
WARNING: Exiting installation beyond this point might result in system instability.
ERROR: /etc/rc.config.d
ERROR:    group name <50053> not found in group table(s)
ERROR:    owner name <2454> not found in passwd table(s)
WARNING: /opt/CSCOpx/objects/perl/bin/perl5.8.7 <no longer a linked file>
WARNING: /opt/CSCOpx/objects/perl/bin/pstruct <no longer a linked file>
WARNING: /opt/CSCOpx/objects/perl/bin/s2p <no longer a linked file>
WARNING: An error occurred while starting the TFTP server.
chmod: WARNING: can't access /opt/vgi/csco/CSCOpx/www/classpath/com/cisco/nm/xms/psu/pkgs/cmf/DeviceData.zip
ERROR: attribute verification of </opt/vgi/csco/CSCOpx/www/classpath/com/cisco/nm/xms/psu/pkgs/cmf/DeviceData.zip> failed
WARNING: RME device package install has failed.
WARNING: Please copy the device packages manually from /opt/vgi/ehealth/backups/lms32/lms32install/install/cids_pkgs to /opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/lib/pkgs
WARNING: RME device package install has failed.
WARNING: Please copy the device packages manually from /opt/vgi/ehealth/backups/lms32/lms32install/install/cids_pkgs to /opt/CSCOpx/www/classpath/com/cisco/nm/xms/psu/pkgs/rme
   ERROR: /usr/sbin/in.tftpd is not installed.
WARNING: '/etc/inetd.conf' already contains an entry for tftp server.
ERROR: No tftp server detected, yet it is configured in '/etc/inetd.conf'.
ERROR: Software Image Manager requires a tftp server.
ERROR: Contact your local technical support representative to install
ERROR: a tftp server on this machine.
WARNING: An error occurred while starting the tftp server.
WARNING: Contact your local technical support representative to start the tftp server.
WARNING: To ensure that you retain the latest device support,
WARNING: please install the latest Device Packages from Cisco.com @
WARNING: http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-rme
WARNING: Please refer to the Installation and Setup Guide for details.
WARNING: To ensure that you retain the latest device support and bug fixes, please install
WARNING: the latest Service Pack (SP) for Campus Manager 5.2
WARNING: You can download the latest SP from Cisco.com, at http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus.
WARNING: Please refer to the Installation and Setup Guide for details.
WARNING: User Tracking Utility 1.0 is not compatible with Campus Manager 5.2
WARNING: User Tracking Utility 1.1.1 is available for Campus Manager 5.2
WARNING: You can download the latest UTU from Cisco.com, at http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus-crypto.

Failed again, despite a clean install:
===================- Possible Warnings/Errors Encountered -===================
WARNING: at group permissions needed for casuser.
WARNING: Set at for casuser in /etc/cron.d/at.allow Or
WARNING: Unset at for casuser in /etc/cron.d/at.deny.
WARNING: cron group permissions needed for casuser.
WARNING: Set cron for casuser in /etc/cron.d/cron.allow Or
WARNING: Unset cron for casuser in /etc/cron.d/cron.deny.
WARNING: Ensure that you have installed the recommended Solaris 10 cluster patches released
WARNING: on Apr/17/07, in this server.
WARNING: If these cluster patches are not installed, please download and install them
WARNING: from http://www.sun.com/.
WARNING: Otherwise, some features of the CiscoWorks applications will not function properly.
WARNING: Passwords do not match. Please try again.
WARNING: Exiting installation beyond this point might result in system instability.
ERROR: Cannot resolve symbolic link '/tftpboot' for use by the tftp server.
ERROR: Create the directory linked to by '/tftpboot'. It should have permissions of 'rwxrwxrwx'.
WARNING: An error occurred while starting the TFTP server.
chmod: WARNING: can't access /opt/vgi/csco/CSCOpx/www/classpath/com/cisco/nm/xms/psu/pkgs/cmf/DeviceData.zip
ERROR: attribute verification of failed
WARNING: RME device package install has failed.
WARNING: Please copy the device packages manually from /opt/vgi/ehealth/backups/lms32/lms32install/install/cids_pkgs to /opt/CSCOpx/MDC/tomcat/webapps/rme/WEB-INF/lib/pkgs
WARNING: RME device package install has failed.
WARNING: Please copy the device packages manually from /opt/vgi/ehealth/backups/lms32/lms32install/install/cids_pkgs to /opt/CSCOpx/www/classpath/com/cisco/nm/xms/psu/pkgs/rme
        ERROR: /usr/sbin/in.tftpd is not installed.
WARNING: '/etc/inetd.conf' already contains an entry for tftp server.
ERROR: No tftp server detected, yet it is configured in '/etc/inetd.conf'.
ERROR: Software Image Manager requires a tftp server.
ERROR: Contact your local technical support representative to install
ERROR: a tftp server on this machine.
ERROR: Cannot resolve symbolic link '/tftpboot' for use by the tftp server.
ERROR: Contact your local technical support representative to create the directory
ERROR: linked to by '/tftpboot'. It should have permissions of 'rwxrwxrwx'.
WARNING: An error occurred while starting the tftp server.
WARNING: Contact your local technical support representative to start the tftp server.
WARNING: To ensure that you retain the latest device support,
WARNING: please install the latest Device Packages from Cisco.com @
WARNING: http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-rme
WARNING: Please refer to the Installation and Setup Guide for details.
WARNING: To ensure that you retain the latest device support and bug fixes, please install
WARNING: the latest Service Pack (SP) for Campus Manager 5.2
WARNING: You can download the latest SP from Cisco.com, at http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus.
WARNING: Please refer to the Installation and Setup Guide for details.
WARNING: User Tracking Utility 1.0 is not compatible with Campus Manager 5.2
WARNING: User Tracking Utility 1.1.1 is available for Campus Manager 5.2
WARNING: You can download the latest UTU from Cisco.com, at http://www.cisco.com/cgi-bin/tablebuild.pl/cw2000-campus-crypto.
=====================================================================
from /var/tmp/Ciscoworks_install__154100.log
log4j:WARN No appenders could be found for logger (com.liferay.portlet.devsupport.job
registration.SystemPSUJobCreationImpl).
log4j:WARN Please initialize the log4j system properly.
Unable to read next job id from JRM table... writing sentinel query
writeSentinel() - max job id is 0
writeSentinel() - job id has been made 1000.
writeSentinel() - wrote sentinel with id 1001
Job id to be used next is 1001
Registering Device_Support with job id 1001...
JobRegistrationUtil : Completed successfully.
    Stopping database engine cmfEng
SQL Anywhere Command File Hiding Utility Version 10.0.1.3830
INFO: After create System jobs
INFO: Installing /opt/vgi/ehealth/backups/lms32/lms32install/install/DeviceData/Devic
eData.zip
cp: /opt/vgi/ehealth/backups/lms32/lms32install/install/DeviceData/DeviceData.zip: re
ad: No such device or address
INFO: Could not copy the DeviceData.zip file
chown: /opt/vgi/csco/CSCOpx/www/classpath/com/cisco/nm/xms/psu/pkgs/cmf/DeviceData.zi
p: No such file or directory
chmod: WARNING: can't access /opt/vgi/csco/CSCOpx/www/classpath/com/cisco/nm/xms/psu/
pkgs/cmf/DeviceData.zip
INFO: cwportal.log already exists
INFO: Updating the permission for cwportal.log file
INFO: Going to set the Default Community
INFO: executing /opt/CSCOpx/bin/cwjava -cw /opt/CSCOpx -cp:p MDC/tomcat/webapps/cwpor
tal/WEB-INF/classes:MDC/tomcat/webapps/cwportal/WEB-INF/lib/ext-impl.jar:MDC/tomcat/w
ebapps/cwportal/WEB-INF/lib/log4j.jar com.liferay.portal.util.ciscoWorks.SetDefaultCo
mmunity LMS
INFO:after executing /opt/CSCOpx/bin/cwjava -cw /opt/CSCOpx -cp:p MDC/tomcat/webapps/
cwportal/WEB-INF/classes:MDC/tomcat/webapps/cwportal/WEB-INF/lib/ext-impl.jar:MDC/tom
cat/webapps/cwportal/WEB-INF/lib/log4j.jar com.liferay.portal.util.ciscoWorks.SetDefa
ultCommunity LMS
INFO:Before calling installf for devicedata.zip
ERROR: attribute verification of /psu/pkgs/cmf/DeviceData.zip> failed
    pathname does not exist
INFO:after calling installf for devicedata.zip
INFO : END -> postinstall of cwportal pkg...
Installation of was successful.
INFO: Package CSCOcwportal - Installed. Correcting pkgchk errors - Done.
application CSCOcwportal                 Portal engine
INFO: performing pkgadd -a /tmp/cscotmp/CSCO.admin -d /opt/vgi/ehealth/backups/lms32/
lms32install/install/packages CSCOcwa
Processing package instance from ll/install/packages>
CiscoWorks Assistant(sparc) 1.2
Using as the package base directory.
## Processing package information.
## Processing system information.
   16 package pathnames are already properly installed.
## Verifying disk space requirements.
Installing CiscoWorks Assistant as
I'm wondering if I have a corrupted ISO image on this box.

LMS 4.0 not starting after upgrade

I am running LMS 4.0 on Windows 2008 Server, recently changed from eval copy to licensed (for 750 devices). It had been running and working for several months.The license application worked fine and it ran a couple days that way.
I then downloaded the CiscoWorks_LMS_4.0.x_WIN2K8_R2.exe patch so that I could upgrade the server OS to Windows Server 2008 R2. Per the instructions in the patch readme I first proceeded to upgrade my server to 2008 R2. Then I installed the patch (patch only).
After doing this (and restarting the server) CiscoWorks daemons will no longer start. I have confirmed my paging file size (swap) is set to start at 8192 MB (8 GB) as required. I tried manuallly starting (net start crmdmgtd) without sucess. I see the initial dmgt_start_lock lock file in C:\Program Files (x86)\CSCOpx\objects\dmgt\ready but none of the other process lock files ever pop in and out as they would normally and the processes (and thus CiscoWorks server) never start.
Any suggestions?

The "patch" is as far as I know some sort of launcher for the installation setup.exe.
When I run the "patch" al I get is the question where my installer is, so I can install LMS.
I have not yet tried to run this on an existing LMS installation. Nor upgrading the OS on an LMS installation :-)
Does the "patch" have a different behavior when LMS is already installed?
If not, I suggest to use the cleansystem.exe in the CSCOpx\bin to remove the current install, reinstall use the patch to launch the installer and restore a backup
Cheers,
Michel

Error while trying to open RME home in Ciscoworks LMS 3.2

Dear friends,
I get the following error while trying to open RME home.
"Error occurred while fetching Out-of-Sync count"
Here's the exact error message:
HOME0004: Error occurred while fetching Out-of-Sync count. Check RMEHome.log for more details.
Pls advise.
Thanks a lot
Gautam

Dear Jason,
Now, i dont get this error and the home page opens but i get the following message in red text for some portions of RME:
You are not authorized to view the detailsI also tried creating another user with full privileges and used his login but still i see the same results.I had installed LMS the first time in non-ACS mode and the second time i re-installed on top of the previous installation again because i got some Apache errors. I dont think that the reinstall prompted me for the ACS mode but from what i see, it is local and not ACS.Do you think that i should try to reinstall again Ciscoworks? Is reinstall better or uninstall and a subsequent fresh install?

Cisco LMS 3.2 SYSLOG not storing after 10 days

Hi ,
Im facing one issue with Cisco LMS 3.2
Issue : The logs is generating only for 10 days and post that im not able to see the logs. I have not done any config changes. The only change i have done is i have completely reinstalled the LMS. i did multiple troubleshoot but not able to resolve this isse. It would be great If any some one is able to help me in this isse. Thanks.
Regards,
Juliet

Dear Vinod
Thanks for ur response and the problem has been resolved.
The purge policy was set to 60 days only .The problem in reports viewing setting.
Syslog folder under LMS would store syslog reports of both the device as well as applications for defined folder size , which in your case was 1 MB ( same can be viewed under log generator option). The older reports would get deleted from the folder upon reaching the limit.
The only way to view device syslog is under following option : Reports -> Reports Generator in LMS GUI where we will have to choose syslog with desired attribute.
Regards,
Juliet

Cisco Prime - Running LMS on a Windows PDC

Greetings,
Due to certain limitations we must run Cisco Prime on a Windows PDC (Primary Domain Controller). This isn't supported, and the install/upgrade won't let you accomplish this, but I think on our Windows 2008 R2 Server Cisco Prime was originally installed on a stand-alone server that was later changed to a PDC. We're running LMS 4.2.3 and it seems to run fine but now we need to upgrade but the installer won't allow it. Has anyone out there come up with a workaround that allows you to run an upgrade on a PDC?
Any clever ideas on how to circumvent this greatly appreciated!
George

I see better what you mean now I didn't associate AD with the windows domain.
Yes I too had a customer where the LMS server down after it was "targeted" by a GPO from a policyserver.
I was good for doing a reinstall of LMS until on of people of their network team found what policy clobbered the server. He could then revert the damage.
Basically the server is best left alone as well as the casuser account.
Actually the prefered situation from cisco is to take the machine out of the domain (standalone).
Cheers,
Michel

LMS 3.2 (Solaris) db/backup problem

Hi team!
I have a LMS 3.2 on Solaris 10, and I have some problems after trying to install the last few DevicePackage:
1) several processes are not up, then I tried to restart DaemonManager from the console:
bash-3.00 # /etc/init.d/dmgtd stop
Daemon Management is not running.
INFO: Stopping DBEngine processes registered to Daemon Manager
WARNING: Daemon Manager could not stop DBEngine processes.
WARNING: Please run the command "/opt/CSCOpx/bin/dbstop.pl all"
WARNING: to stop DBEngine processes manually.
bash-3.00 # /opt/CSCOpx/bin/dbstop.pl all
Error retrieving dsns Can not open directory /opt/CSCOpx/backup/manifest;
bash-3.00 #
bash-3.00 # ps-ef | grep CSCOpx
casuser 28450 1 0 14:02:43? 3:04 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28587 1 0 14:05:51? 13:38 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28465 1 0 14:02:51? 1:27 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28298 1 0 14:01:59? 30:15 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
    root 605 21740 0 17:37:32 pts / 1 0:00 grep CSCOpx
casuser 28319 1 0 14:02:23? 0:29 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28439 1 0 14:02:35? 1:06 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28309 1 0 14:02:19? 29:07 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28361 1 0 14:02:31? 2:25 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
casuser 28480 1 0 14:02:59? 0:38 /opt/CSCOpx/objects/db/bin64/dbsrv10-x tcpip (HOST = localhost; DOBROADCAST = NO; Ser
bash-3.00 # kill -9 28450 28587 28465 28298 28319 28439 28309 28361 28480
bash-3.00 # ps-ef | grep CSCOpx
    root 607 21740 0 17:38:29 pts / 1 0:00 grep CSCOpx
bash-3.00 # /etc/init.d/dmgtd start
INFO: backed up /var/adm/CSCOpx/log/daemons.log to /var/adm/CSCOpx/log/daemonsbackup.log
Daemon Management 3.9 starting. Log = (syslog) /var/adm/CSCOpx/log/dmgtd.log
bash-3.00 #
2) SelfTest Information:
database.pl
WARN No Data Source Found, No Database Self Test is performed
3) Directory "manifest" - not exist (/opt/CSCOpx/backup/manifest).
How to fix the database?
How to rebuild the directory "manifest" (/opt/CSCOpx/backup/manifest)?
Can some one help me?

The result is negative:
bash-3.00#
bash-3.00# ls -la
total 10
drwxrwxr-x   5 casuser casusers     512 Oct 11 10:12 .
drwxrwxr-x 33 casuser casusers    1024 Oct 10 21:00 ..
drwxr-xr-x 11 casuser casusers     512 Oct 11 10:19 0
drwxr-xr-x 11 casuser casusers     512 Aug 27 02:33 11
drwxr-xr-x 11 casuser casusers     512 Sep 10 02:32 13
bash-3.00# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -h -d /opt/CSCOpx/backup/
   Restore Program Help
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   To run the restore command, the command syntax is:
   /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl <-d BackupDirectory> [-gen GenerationNumber] [-t TempDirectory] [-help]
   BackupDirectory : Directory where the backup archive is present
   GenerationNumber: Generation to be restored
   TempDirectory   : Temporary directory for the restore program
                     Default TempDirectory for this restore program:
                     /opt/CSCOpx/tempBackupData
                     Use -t TempDirectory to define your own temp directory
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   Number of B/U generations kept are set on the 'Schedule Backup' HTML page.
   The most recent scheduled B/U generation will be that with the highest number.
   To restore a particular generation, use the command line option '-gen #'
   where # is a generation number from the list below.
   Generation 0 holds the most recent B/U executed from the 'Backup Data Now' page.
   To restore generation 0, use the '-gen now' parameter.
bash-3.00#
bash-3.00# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/CSCOpx/backup/ -gen 11
Restore started at : 2010/10/11 10:38:57
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
ERROR: Cannot find the generation in the backup directory [/opt/CSCOpx/backup/].
       Verify the backup directory and the generation
bash-3.00# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/CSCOpx/backup/ -gen now
Restore started at : 2010/10/11 10:39:02
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
ERROR: Cannot find the generation in the backup directory [/opt/CSCOpx/backup/].
       Verify the backup directory and the generation
bash-3.00# /opt/CSCOpx/bin/perl /opt/CSCOpx/bin/restorebackup.pl -d /opt/CSCOpx/backup/ -gen 13
Restore started at : 2010/10/11 10:39:10
Please see '/var/adm/CSCOpx/log/restorebackup.log' for status.
ERROR: Cannot find the generation in the backup directory [/opt/CSCOpx/backup/].
       Verify the backup directory and the generation
bash-3.00#
I found directory "manifest" on the old server, it has been installed LMS 3.0 - can I use it? (current version of LMS 3.2)
There are still some methods or need to do to reinstall?

Reinstall LMS 3.2

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