Reinstall LR5 in Adobe CC

On 31 March I signed up for Adobe Creative Cloud under the $9.99 monthly payment option. All went well and I downloaded PS and LR5. The LR however came up as a 30 day free trial; not what I expected or wanted. Today I reviewed the various help menus and was adviced to uninstall the LR5 and then reinstall it to CC. I have done the uninstall but can not reinstall. But my account still shows both Apps, that is PS and LR, but only the PS loads. Also LR is not showing up on the windows start program.
I am still running LR4.4 as I assume I will need it lrcat to transfer my large image file to the LR5. My OS is Windows 7
I am new to this whole cloud business so am probably missing something very simple.
Hope someone can help me resolve this.
Richard DK

Hi Richard DK,
Welcome to Adobe Forums.
If Lightroom shows up to date in creative cloud app even though it is not
installed then please follow the steps in below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
If the issue still persists use the below link to download Lightroom 5.
http://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html
Please make sure to complete the very important instructions prior to clicking on the link.
Thanks

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http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
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[email protected]

Please try to perform the steps given inthe following knowledgebase article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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Is there a way to reinstall LR5? I'm having issues with it and would like to reinstall to see if that helps. I'm using the creative cloud version. If I uninstall it first will I be able to go back and reload from the Cloud?
Thanks

You should just be able to reinstall on top of the current version but, as long as you have your serial number, you can remove it and reinstall it. If you don't have a copy of your serial number, log in to your Adobe account where you can retrieve it. There is a section that lists all of your licensed products along with the issued serial numbers. This is updated when you either register a product you purchased or downloaded from Adobe. I would make a copy of your catalog just to be safe.

My hard drive is DEAD.I have to reinstall all my Adobe programms and I need to know exactly the correct process to do ( Indesign CS6-Photoshop CS6 - Photoshop CS5 -Illustrator CS6 - Ligntroom 4 )....

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If you didn't have the opportunity to deactivate the installations then you should contact Adobe Support thru chat and ask them to reset your activations for all the serial numbers involved.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
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http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Then you just reinstall the programs and activate using the same serial numbers. If you need to download you can find download available thru the following links...
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
You might also find the following helpful...
Download and Installation Help -
https://helpx.adobe.com/download-install.html

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http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
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redfordl2012 wrote:
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Reinstall LR5 in Adobe CC

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