ReInstall Mac OS X Mountain Lion

Hello,
I bought an iMac from a guy on eBay with mountain lion on it. When I go into the recovery partition to re install mountain lion, it asks for my apple ID and password but then it says I need to buy it. What The Heck??

If the seller stated in his listing that Mountain Lion is included, then you must contact the seller to get a refund for whatever it costs to get your Mac's operating system up to the level stated in the listing. If he doesn't have the Snow Leopard disks (and it is a Snow Leopard machine), it is going to cost $50 at least to get the Machine to OSX 10.8 Mountain Lion
If he does not help you, then contact PayPal (if that was your payment method) and eBay, and give the seller a negative rating (which you can adjust if he finally assists you).
I just sold my MacBook Pro, and once I figured out that I had listed it with ML, but it really came with Lion (and you used to just be able to ship your Macs with whatever OSX was on it), I included an Apple App Store gift card for the amount of Mountain Lion so that the buyer could upgrade. The buyer was thankful.
You have an incompetent seller to have not known this.
You have

Similar Messages

  • Will reinstalling Mac OS X Mountain Lion wipe my Hard Drive?

    I want to reinstall Mac OS X Mountain Lion on my MacBook Pro 2012. I have many apps and files on my Mac's hard drive and I was wondering what would happen to them if I were to reinstall Mountain Lion.

    That's cool, but just remember, that depending on a computer and it's configuration, application load times etc all run a little differently. (SSD drives are much faster at loading applications than traditional HDDs. Also, if you hard drive is quite full, it can run slower.)
    Before I would proceed with a full reinstall the OS, I would run Disk Utility in the Applications/Utilities folder and repair disk permissions.
    To do so, I would reboot my computer, make sure no applications are running, run DU, reboot again and then see if the performance has improved.

  • New Mac Mini - How do i reinstall my copy of Mountain LIon from App Store?

    Hi All:
    I just bought a new Mac Mini running Mountain Lion. I want to clone an older system drive that had been running Snow Leopard onto my new Mini and then upgrade to Mountain Lion (I tried Migration Assistant first, but it didn't work correctly and I don't want to mess with it again).
    My question: once I have a working Snow Leopard install on my Mini, is it possible to upgrade back to the Mountain Lion OS it came with without paying for a new copy? How do I do that?
    Thanks!

    It isn't just the hard drive - there is firmware built in that will prevent you from booting wih Snow Leopard. If you do a search here, you'll find many threads trying to install an earlier OS than what the machine came with all with the same answer (unless the Mac was built right around the time of a new OS being introduced, then it is possible to be booted from both OS's). In this case, you'd be trying to go backwards by 2 versions. Also see here:
    http://support.apple.com/kb/HT2186?viewlocale=en_US
    And yes, if you use internet recovery and first erase the drive (available in Disk Utility within the recovery partition) and then reinstall the OS, it'll reinstall the OS on a blank drive and you can start over. If the machine is new, then Command + R during restart should automatically boot into internet recovery (connecting you to Apple's servers by showing a spinning globe while connecting); if the machine is a bit older, then Command + Option + R will boot into internet recovery.

  • Reinstall from 2009 version on Mac OS X Mountain Lion

    Reinstalling Logic Pro 9 version of 2009 on Mac OS X Mountain Lion 10.8.3 stop the installation before installing Jam Pack Content 2. Logic Pro installation fail to install. What I need to do to make complete installation successfull of Logic?
    Thank You

    I just found the anwer to my own issue. The installation failed on Jam Pack Content 3 disk. To finish the installation I need to go to the Logic Pro Main menu under the item Download supplemental content

  • How to re-install iLife 2011 in Mac OS X Mountain Lion unit after you formatted and reinstall OS X?

    How to re-install iLife 2011 in Mac OS X Mountain Lion unit after you formatted and reinstall OS X?

    Sign into the App Store with your Apple ID, click on the Purchases icon in the toolbar, locate the three iLife apps and redownload them.

  • If you've installed the Mac OS X Mountain Lion and want to restore your MacBook to factory settings, what do you do?

    Havinig a lot of problems with my MacBook since I've upgraded to the Mac OS X Mountain Lion program. Can someone tell me if it's possible to reset my computer back to factory settings?

    Follow these instructions step by step to prepare a Mac for sale:
    Step One - Back up your data:
           A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
           B. Clone to an external drive using using Carbon Copy Cloner.
              1. Open Carbon Copy Cloner.
              2. Select the Source volume from the Select a source drop down menu on the left side.
              3. Select the Destination volume from the Select a destination drop down menu on the right
                  side.
              4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
                  sure to opt for that.
                   Destination means a freshly erased external backup drive. Source means the internal
                   startup drive.
    Step Two - Prepare the machine for the new buyer:
              1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
              2, Remove any Open Firmware passwords or Firmware passwords.
              3. Turn the brightness full up and volume nearly so.
              4. Turn off File Vault, if enabled.
              5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
    Step Three - Install a fresh OS:
         A. Snow Leopard and earlier versions of OS X
              1. Insert the original OS X install CD/DVD that came with your computer.
              2. Restart the computer while holding down the C key to boot from the CD/DVD.
              3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
                  Optionally, click on the Security button and set the Zero Data option to one-pass.
              4. Install OS X.
              5. Upon completion DO NOT restart the computer.
              6. Shutdown the computer.
         B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
             Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                       it is three times faster than wireless.
              1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
                  Utilities window appears.
              2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
              3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
                  on the Erase tab in the DU main window.
              4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
                  and set the Zero Data option to one-pass.
              5. Click on the Erase button and wait until the process has completed.
              6. Quit DU and return to the Mac OS X Utilities window.
              7. Select Reinstall Lion/Mountain Lion and click on the Install button.
              8. Upon completion shutdown the computer.
    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail

    Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail

    Greetings,
         What you posted is rather vague. By doesn't work do you mean the applications don't open at all or are you getting a message stating that your product needs activation? If it's product activation then that is something that Microsoft will have to assist you with. If your problem is that the applications simply won't open you may have to uninstall and reinstall Office again. This is common on the Windows platform too. Rarely when you upgrade to a new OS Office sometimes has an issue with the upgrade and won't open correctly. I would suggest merely uninstalling and reinstalling. Nine times out of ten that helps.

  • My MacBook Air 2013 is 'not compatible with Mac OS X Mountain Lion'

    Hi,
    I just bought a new MacBook Air 2013 yesterday.
    I think there may be some driver issues with it as the graphics seem a little choppy.
    I tried redownloading Mac OS X Mountain Lion from the Mac App Store but a message constantly pops up saying that Mac OS X Mountain Lion is not compatible with my computer.
    Is anyone else getting this issue?

    Wait until the next update, or reinstall it from the recovery partition, which is accessible by pressing the Command and R keys at startup.
    (85913)

  • I have bought a new imac late 2012 and I want to wipe clean my 2008 mac and install Mountain Lion on the old computer for my kids to have

    I have bought a new imac late 2012 and I want to wipe clean my 2008 mac and install Mountain Lion on the old computer for my kids to have.
    What do I need to do?

    Boot your Mac from the System Install DVD that came with it, and erase the HD using Disk Utility. Then, reinstall the OS from the disc. Give the disc to your kids since it must always accompany the Mac it came with.
    After the OS installation is complete and the Mac restarts to begin its new owner setup procedure, just shut down the Mac. Your kids can take it from there.
    If you purchased Lion or Mountain Lion from the App Store, you cannot transfer it. The Apple ID you used to purchase it is required to maintain and / or reinstall the OS. Unless you want to supply your own Apple ID to your children for their use, they must purchase their own copy of Mountain Lion using their own Apple ID.
    If they do not already have an Apple ID and you want them to have Mountain Lion, you will need to create one on their behalf. This does not change the above procedure - just give them the Apple ID and password you create in addition to the Mac and its discs.

  • Created three new users without Apple IDs and they can't log into either of my Macbook Pro or Mac Mini running Mountain Lion.

    I have created three new users without Apple IDs and they can't log into either of my Macbook Pro or Mac Mini running Mountain Lion.  These accounts are for my kids and originally were setup with parental controls and time constraints.  Thinking this was the problem I removed the time constraints, removed the parental controls, deleted and re-added them, and made them standard users.  I have reinstalled, used disk utility to repair permissions, and made them admins.   Any help is appreciated.

    Users don't need Apple ID's. That's not the issue. Have you tried repairing permissions their accounts?
    http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/
    Repairing User Permissions in OS X Lion
    You’ll need to reboot to perform this, and then use the same resetpassword utility that is used to change passwords in Lion, but instead choosing a hidden option.
    When you use the Disk Utility app and Repair Permissions — it doesn’t actually repair the permission settings on folders and files in your Home folder where your documents and personal applications reside.
    In Lion, there is an additional Repair Permissions application utility hidden away. This tool is located inside boot Repair Utilities. Here’s how to access it.
    Restart Lion and hold down the Command and R keys.    You will boot into the Repair Utilities screen. On top, in the Menu Bar click the Utilities item then select Terminal.
    In the Terminal window, type resetpassword and hit Return.
    The Password reset utility launches, but you’re not going to reset the password. Instead, click on the icon for your Mac’s hard drive at the top. From the drop-down below it, select the user account where you are having issues.
    At the bottom of the window, you’ll see an area labeled ‘Reset Home Directory Permissions and ACLs’. Click the Reset button there.
    The reset process takes a couple of minutes. When it’s done, quit the programs you’ve opened and restart your Mac. Notice that ‘Spotlight’ starts re-indexing immediately.

  • Is there a way to run Internet Explorer on a Mac mini with mountain lion?

    I need to access a professional website that only works with IE (don't get me started on THAT) I need to do billing using this site so need to have full functionality.  Is there a way to run IE on my mac mini with mountain lion?

    The key takeaway here is that yes, you can access Windows 7 (and IE 9) from OS X Mountain Lion.
    The crucial question is about your workflow. If you need concurrent access to both Windows 7 and Mountain Lion, then the Bootcamp solution included with Mountain Lion would not be the right choice. You would need one of the virtualization solutions.
    If you need helpdesk support from a paid product, rather than entirely from a community forum, then the latest Parallel's Desktop or VMware would be a matter of choice, with Parallel's the better decision at this point. Either of these products are under $100, in addition to the cost of a Windows 7 license. You may need the Windows 7 installation media as an .ISO file, rather than on DVD. Check requirements.
    By example, I use Oracle's VirtualBox (free) on Mountain Lion, with a Windows 7 Home Premium 64-bit guest. The interactive and network performance of this Windows guest are more than adequate on my 2011 mini. I assigned 3 GB memory and 2 of 4 processor threads to the Windows 7 guest. I also restricted guest CPU use to 80%. VirtualBox is installed on my SSD, but the Windows guest is on an external HDD. That is not a default configuration. There are multiple choices for display; from full-screen 1920x1200 (mine) to an isolated resizeable window, to seamless integration with OS X. The Apple keyboard, bluetooth devices (trackpad/mouse), and printer all are recognized. I also have a shared OS X folder with VirtualBox, and copy/paste integration.
    I use VirtualBox as it meets my support (forum) and functional requirements.
    Best wishes,

  • TS4001 Bookmarks are not syncing to ONE of my Macs, but showing up on other Mac (work), iPhone 4 and iPad 1. Macs are on Mountain Lion. Tried all of Apple's suggestions - and the one Mac is still not updating/syncing Bookmarks or Reading List. What's goin

    Bookmarks are not syncing to ONE of my Macs, but showing up on other Mac (work), iPhone 4 and iPad 1. Macs are on Mountain Lion. Tried all of Apple's suggestions - and the one Mac is still not updating/syncing Bookmarks or Reading List. What's going on? Do I have to wait to OS update? It seems lots of peolple were having issues before ML, but I as fine. Since ML, I am having all kinds of issues!

    Yeah, I literally have tried everything except deleting my iCloud account (I'm close, but that would require so many changes that it is way too painful to consider at this point).
    I am still waiting to hear back from Apple Support. Hopefully something can be done, or they can do a reset on their end.
    Thanks for taking the time to respond though, much appreciated!

  • HT1338 when I updated my mac mini to mountain lion it gave me an icon on my desktop of a hard drive, can I delete this?

    when I updated my mac mini to mountain lion it gave me an icon on my desktop of a hard drive, can I delete this?

    Open the General tab of the Finder's preferences and set it not to be displayed on the desktop. Alternatively, if it's a disk image or external disk, just drag it to the Trash.
    (83576)

  • How do I install gimp on my mac with OSX Mountain lion? It says it cant find X11.

    How do I install gimp on my mac with OSX Mountain lion? It says it cant find X11.

    Have a look in your Utilities folder - X11 should be there. Launch it and you'll be offered the option to install.

  • How do I change a port in Mac OS X Mountain lion

    Apparently Logmein  makes use of port 2002 in mac OS X  Mountain Lion. I need to use that for some new accounting software. How  do I change the part in Mountain Lion and how would I do an install of  Logmein on the computer to use another port or how, with Logmein  currently installed do I change from port 2002 to some other port. The major question is how do you change port assignments in OS x Mountain Lion?
    Thanks for you help.
    Tom in Dallas

    There isn't a generic way to do what you want.  Not on Microsoft Windows.  Not on OS X.
    The ICANN registry of port numbers exists so that these messes don't happen, or don't happen very often.  So that there are no port conflicts among various applications, and there are ways to request ephemeral (temporary) ports, and (for some applications) to find out which port(s) the application happens to have allocated and is using.  In this case, it appears that folks at LogMeIn and with the accounting software didn't avail themselves of the ICANN port database.  They're using the preferences mechanism as a work-around for that.
    Have a look at ipfw and pfctl tools here (see man ipfw and man pfctl at the Terminal.app prompt), and see if you can figure out how you're going to map just one local application that's opening 2002 to some other port, without disturbing the other application that's mapping to that same port (and colliding).  This is the remapping mechanism and akin to what can happen at some firewalls, and not the requested control over the selected port.  It's not set up to remap local application conflicts.
    The selected port is either a configuration option within the specific tool, or it's hard-coded within the tool.  There's no generic registry of applications and ports.  That's what the ICANN port registry is for.
    The worst-bad-ugly approach is to dump out the executable code, reverse engineer it, and patch the preferred port right into the code; to change the code without using the original source code.  Or some tool-specific configuration file or preferences setting, as and if available.

Maybe you are looking for