Reinstall of Crystal Reports XI R2 Service Pack 3 Error

I needed to do a reinstall of Crystal Reports XI R2 and I am trying to reinstall the service packs. When I try installing SP2 it is saying it is already detected. When I try to install SP3 it is giving me an error that it canu2019t be installed on top of other business objects XI R2 products. Can someone tell me what is causing this and how I can get around it?

Hi
You have mentioned that "There are others in my company that after they installed SP3 they were able to successfully connect and I am still getting a login fail error."
So would like to know the version and type of database that the Universes are based on.off.
1) Please ensure that you have the exact version and type of the database installed on your machine, that your colleagues are using .
Say for e.g if the Universes are based off Oracle 9 database, then ensure that you have the Oracle client(version 9) installed on your machine.
2)Please make sure that you have been added in the user list in the database.
May be we could come close to narrowing down on the issue by checking these 2 things.

Similar Messages

Crystal Reports XI R2 Service Pack 3 Install Issues

Post Author: iamtgo3
CA Forum: Crystal Reports
Crystal Reports XI R2 check automatically for updates when I open it. It finds an update Crystal Reports XI R2 Service Pack 3. Now when you go to install it I get this error.
"Crystal Reports XI R2 Service Pack 3 is for Crystal Reports XI R2 only, and cannot be installed on top of other Business Objects XI R2 products."
A while back a service packe came out for both Crystal Reports Server and Crystal Reports that would update both of them same Service Pack. I am sure this is why I now have the issue. If this is the issue then why the heck post it for updating both. Plus how can I remove other Service Pack so I can install this one? I am sure it is a reinstall of complete CR product. I have purchased CR2008 so I am just trying to buy time till Visual Studios 2008 is complete and release (Not just the 90 day trial)
So any suggestions on how to install Crystal Reports XI R2 Service Pack 3 with my above issue would be helpful thanks.

Hi
You have mentioned that "There are others in my company that after they installed SP3 they were able to successfully connect and I am still getting a login fail error."
So would like to know the version and type of database that the Universes are based on.off.
1) Please ensure that you have the exact version and type of the database installed on your machine, that your colleagues are using .
Say for e.g if the Universes are based off Oracle 9 database, then ensure that you have the Oracle client(version 9) installed on your machine.
2)Please make sure that you have been added in the user list in the database.
May be we could come close to narrowing down on the issue by checking these 2 things.

Crystal Report Enterprise 8 Service Pack

Hi,
I have installed Crystal Report Enterprise 8 Developer Edition but i am unable to find the Service Pack for the same, it used to be available in the past on the Crystal Decisions site with the name: ce80win_en_sp1.exe however i'm unable to find it on the SAP site.
Can anyone help.
Thank you,
Parag

Hi Parag,
The downloads are available in the below mentioned link:
https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm
You need to go to BusinessObjects Tab to get details for BusinessObjects Products in SAP site:
https://www.sdn.sap.com
Also as suggested by Ludek please post queries related to Enterprise in a separate link.
Hope that helps!
AG.

Crystal Reports Server XI Service Pack Info

Hi
I seem to be taking over the admin role of a Crystal Reports Server we have
I have checked the version numbers and I think it is out of date?
Crystal Reports Server XI Version 11.0.0.12825
Crystal Reports XI Version 11.0.0.128227
The users are having some issues when scheduling reports to run and I was advised to get latest service packs for Crytsal applied
Which Service Packs am I looking for?
Thanks in advance
Gary.

Hello Lisha,
I have not heard a release date for SP1 (.NET SDK) for CR Server 2008. A release date has not been announced.
Sincerely,
Dan Kelleher

Crystal Reports 2010 and service pack 1

Hi
We have 4 questions regarding SP1 to CR2010 (visual Studio)
When will the installation problem be solved. Running CRforVS_13_0_1 is aborted with an error : Error 2753. The file "agent.exe.6ED28686_7B19_420C_B255_5B6C1BD2C705" is not marked for installation..." This is the case on all our developing PC's (Win 7 /64, VS2010 SP1)
Assembly version of file from CRforVS_13_0_1 is 13.0.2000.0. Is that correct?
Must our customers upgrade there installation with a new redist-msi in order to view reports developed with CR2010 SP1?
If so, can they view older reports developed with CR2010 without SP1
Best Regards

Hello,
Reboot and run the installer again, something has that file locked or your permissions need to be reviewed for the shared folder. I had the same problem at home, I ran the installer, got the error, re-booted and then ran the installer again and it worked. If not check your anti-virus software and grant permissions to install and also select Run As Administrator. Empty your Temp folder first also and do not use a folder called c:\temp, rename it to c:\mytemp.
Yes we don't change the assembly version number so you don't have to rebuild each time. Just the actual dll version changes.
Not sure what you mean in question 3? If you update your app to newer SP then you should have your users update their runtime also. Otherwise what is the point of updating your development PC only????
Yes they can. On very rare occasions new reports may need to be created but that is very very rare. Depending on the bug or enhancement.
Don

Report Selection Formula Error with Crystal Reports 2008 SP3 Fix Pack 3.5

Hello,
My name is Carlos, and I would like to report a defect found in the Crystal Reports 2008 SP 3 Fix Pack 3.5 Runtime that is affecting the majority of our reports. As well, I would like to ask if there is a simple workaround that does not involve updating hundreds of reports.
The issue is that the runtime engine incorrectly returns the report selection formula. I have included sample code showing what I mean.
To reproduce;
1. Create a simple report that has a date range filter like:
({Orders.Order_Date} >= {?START_DATE})
AND ({Orders.Order_Date} <= {?END_DATE})
2. Create a test app as follow that loads a report using the following code:
ReportDocument rpt = null;
try
rpt = new ReportDocument();
rpt.Load("TestReport.rpt");
this.txtMessage.Text = string.Format(
    "ReportSelectionFormula:{0}{1}",
     Environment.NewLine,
rpt.RecordSelectionFormula);
catch (Exception ex)
this.txtMessage.Text = ex.ToString();
3. Install Crystal Reports 2008 SP3 Fix Pack 3.5 Runtime [https://smpdl.sap-ag.de/~sapidp/012002523100006341772011E/cr2008fp35_redist.zip]..
4. Execute the app.
At this stage, the screen shows
ReportSelectionFormula:
(   ( NOT {Orders.Order_Date} >= {?START_DATE} )   AND   ( NOT {Orders.Order_Date} <= {?END_DATE} )   )
The expected value is:
ReportSelectionFormula:
(   ( {Orders.Order_Date} >= {?START_DATE} )   AND   ( {Orders.Order_Date} <= {?END_DATE} )   )
If we were to repeat the same test above but use the Crystal Reports 2003 SP3 runtime (i.e. no Fix Pack), which can be dowloaded from [https://smpdl.sap-ag.de/~sapidp/012002523100007123592010E/cr2008sp3_redist.zip], we would get the correct report selection formula. A side-effect for this incorrect report selection formula is a runtime exception complaining about an errorkind and a boolean being expected.
Do you know if there is any workaround that I can apply in code, perhaps a different Fix Pack? Is there a Fix Pack expected to be released soon? It is not practical for us to update our reports and use a different style in the record selection formula because we have many such reports, and our customers probably have even more.
Thank you.
-Carlos.

Already a known issue, here's the [KB 1584095 - A boolean NOT is added at the beginning of a record selection formula when the report is loaded by the Crystal Reports .NET SDK |http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533383334333033393335%7D.do]

Crystal Reports 2008 SP2 - Fix Pack 2.1 Readme

Hi,
Where can I find a readme of the Crystal Reports 2008 SP2 - Fix Pack 2.1 with the list of fixed issues?
Specifically does this fix the issue of dates when using .NET datasets and ADO recordsets (ttx files)?
Regards
Craig

Is this not considered a critical breaking change? I think 6+ months is a long time to wait especially given we had to wait for SP2 in the first place for other fixes. Now we find we cant go to SP2.
Is there anyway to get this esculated?
What if SP3 hs another breaking change?
Hopefully your will locate release notes, why is it that SAP dont appear to make these readily available for new serice packs and fix packs? We seem to go through this everytime?
Craig

Crystal Reports 2008 SP2 - Fix Pack 2.1

I see that Crystal Reports 2008 SP2 - Fix Pack 2.1 has been posted as of 10/26/09. Anybody know what's in it? I didn't see a Read Me. Also, when you download and start to install this, it reports itself as a a Fix Pack for Version 1, but the version on things like CRViewer.dll show a version of 12.2.1.412 and a build date of 2009/10/14, which leads me to believe it really is for SP2.

Moved to Legacy Development forum.
We typically release the merge modules at the same time but sometimes they are delayed getting to our download site.
Go to: SAP Crystal Solutions Downloads and click the Crystal Reports... link in the middle of the page and then select the correct versions and you'll find all of the dowloadables.
If they are not there then let me know and I'll follow up with the guys who publish the files.
Thank you
Don

Issue with crystal reports 2008 clickonce fix pack 1.7

Hi,
When we try to extract the crystal reports 2008 clickonce fix pack 1.7 then we get a message saying that the zip file is corrupt. Anyone got this problem or has a solution for it ?

Hi;
It should be updated in the next few days. In the meantime, You can use the following download. It contains the msi and should work for you as well
https://smpdl.sap-ag.de/~sapidp/012002523100007863642009E/cr120_fp17_redist_install.zip
Regards,
Jonathan

Could not start the Crystal Report Application Server service on local computer

Post Author: [email protected]
CA Forum: Deployment
Hi
I have a following problem.
I have installed Crystal report application server(RAS)(CE embeded 10) on Windows server 2003 enterprise x64 edition.
When i start it, i see an error:
Could not start the Crystal Report Application Server service on local computerError 1067: the process terminated unexpectedly
Sometimes, i can start it but it stops a few minutes later.
I have disabled DEP (data execution prevention).
Log:
Faulting application crystalras.exe, version 10.0.0.533, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Please help
Thanks for your help

This error occurs after an initial install, when the Oracle suite is installed logged in as the user(who has admin rights on the machine). If this is the case,
1.Go to Services (Admin Tools > Services)
2.Double click the Oracle services( BI Server or Presentation or TNS Listener).
3.Go to Log On tab
4.If local system account is checked , un-check that option. Check "This Account" option
5.Give the user information for that machine(e.g domain\username)
6.Specify password associated with the user ( the username/pwd that is used to login to the machine)
7.Confirm pwd and click Apply.
8.re-start the service.
This is what i did , and it worked.
good luck and hopefully oracle addresses these issues , they become frustrating to use the product.
Thanks,
Ram

Report server failed service specific error 186

Gurus!
I am using oracle 9iAS enterprise,
Report server failed service specific error 186
Kindly help!

I believe you'll need to edit your tnsnames.ora file located in \ORACLE\806\NET80\ADMIN. The last line of this file should read something like
Rep60_SYSNAME, Rep60_SYSNAME.world = (ADDRESS=(PROTOCOL=tcp) (HOST=SYSNAME) (PORT=1949))
where SYSNAME is the name of the PC Reports is installed on.
I had this same error, and once I modified this file, everything seemd to work fine.
Good Luck
[email protected]

Crystal Report and Terminal Service 2008 (registry trouble ?)

Hi to everyone,
I develop an account software that use Crystal Report to obtain reporting capabilities. My software supports three runtimes of Crystal Reports: release 8, release 9 and release XI.
The user can configure the application and choose which to use.
Some installations (of our customers) use Terminal Server features: the application is installed on the host pc (usually Windows Server 2003), and the clients (running XP) connect to the host and use the software via Terminal Service, and all works fine.
Recently one customer of ours has set up a Windows Server 2008, and troubles began ! ... the Crystal Reports runtime failed to function. Let me try to explain the scenarioes:
- Host PC with Terminal Service 2008
- User A on a PC with Windows XP
- User B on a PC with Windows XP
scenario 1, my application uses Cristal Report Runtimes XI
User A and B can correctly install the runtimes.
Both of the user cannot print reports due to a failure instantiatìing the COM components of Crystal Report.
scenario 2, my application uses Cristal Report Runtimes 9 ... the most funny
User A connect to the host, install the runtimes and start to use the application. All works fine.
User B connect to the host, install the runtimes and start to use the application. User B can use the application (and print reports) but suddenly the User A failed to print (failure instantiatìing the COM components of Crystal Report).
Well ... User A reinstall Crystal Reports library and newly register COM components, and the application newly works fine (and print reports correctly) ... but User B suddenly stop printing reports (the same error).
User B reinstall Crystal Reports library and newly register COM components, and the application newly works fine (and print reports correctly) ... but User A suddenly stop printing reports (the same error) ... and so on.
scenario 3, my application uses Cristal Report Runtimes 8
User A and User B can correctly install the runtimes and the software works fine !
Very funny beacuse ver. 8 of Crystal Reports Runtime are quite old, but they works properly instead of rel. XI (more recent) that doesn't work at all !
Crystal Report runtimes use heavily Windows Registry, and setting up those runtimes require a lot of registry update (due to COM interfaces); maybe there is some registry issue/trouble that scramble Crystal Report runtimes configuration ... the scenario 2 is quite bizarre and counfuse me !
Shall I need to configure some setting on Terminal Service 2008 ?
any idea ? thank you very much.
Paolo
Edited by: Porlock on Sep 8, 2009 4:53 PM
Edited by: Porlock on Sep 8, 2009 5:03 PM

Posted in wrong forum and so old now to late to update it.

I need Crystal Report 2008 SP4 Fix Pack 4.1, 4.2, 4.3, 4.4 ....

Kindly help I need to download these SP4 Fix Pack 4.1, 4.2, 4.3, 4.4 for Crystal reports 2008.
Thanks in advanced
Regards,
Eng Hok

Hello Eng,
I believe this is the page which you are looking for:
http://service.sap.com/swdc
"Analytics Solution" on the top menu
"A - Z Index" on the left menu
Select 'C' from the list
CRYSTAL REPORTS
CRYSTAL REPORTS 2008 V1
Select "Support Packages and Patches" from the right menu
In the popup select CRYSTAL REPORTS 2008 V1
Windows Server on IA32 32bit
In the appearing list you can select the items "CR 2008 SP4 FixPack 4.1", etc.
Regards,
Laszlo

How to design crystal report with web service data source?

I want to design and run a Crystal Report 2008 against my ADO.NET DataSet from web service method.
I choose New Report, for Data I choose XML, then "Use Web Data Source" hit next, then choose "HTTP WSDL URL" I enter http://localhost/RDWS/Service.asmx?wsdl, hit Next, I leave HTTP username and HTTP password blank. Then I see the Services, Ports and Methods screen. Services: Service, Ports: ServiceSoap, Methods: CustomerOrdersDataSet
When I click Finish, I get Logon Failed, Details, Schema file is invalid. error:Element Schema@htttp://www.w3.or/2001XMLSchemal not found.
How can I get this to work?

The native XML driver is incompatible with ADO.NET DataSet XML. The specific issue is that the driver cannot handle the recursive definition on "Schema" that the .NET DataSet XML uses.
The workaround is to create a .NET class that Web References, invoke the Web Service method for the DataSet, then returns it.
Use the ADO.NET (XML) driver in Crystal Report to consume the .NET data source.
Note - when you deploy your report, ensure you deploy the DLL for the .NET class you've created.
Sincerely,
Ted Ueda

Error while trying to load Crystal report via Windows service

Hi,
I am trying to generate PDF file using crystal reports. I have developed a console application which works absolutely fine, however when I converted the code to work as windows service (wcf hosted in Windows service), this below error I see from stack trace:
Load report failed.
at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)
at AtDataWindowsService.GetData.generatePDF(DataTable dt)
The code used is:
CrystalDecisions.Shared.ExportFormatType exportFormat;
ReportDocument reportObj = new ReportDocument();
exportFormat = CrystalDecisions.Shared.ExportFormatType.PortableDocFormat;
//Load the Crystal Report
reportObj.Load("CrystalReport.rpt");
reportObj.SetDataSource(dt);
What might be going wrong here?

Hello,
Thank you for your post.
Based on your description, I am afraid that the issue is out of support of VS General Question forum which mainly discusses
WPF & SL designer, Visual Studio Guidance Automation Toolkit, Developer Documentation and Help System
and Visual Studio Editor.
I suggest that you can consult your issue directly on SAP Crystal Reports:
http://scn.sap.com/community/crystal-reports/content?filterID=content~objecttype~objecttype[thread]
for better solution and support.
Best regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Reinstall of Crystal Reports XI R2 Service Pack 3 Error

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