Reinstall of CS3 design premium

I recently deactivated my CS3 and removed it from my MAC after running it successfully for several years. I removed it by following the prompts via 'Utilities'. I reinstalled from the disks and all seemed to be OK accept version cue,(No big deal). But...... Eg. photoshop launches OK but when i try to open a file via 'file open' it crashes (the programme not the operating system). I can open a file by clicking on a file icon however, when I go to 'save' a file or 'save as' it crashes. Photoshop, Illustrator and indesign all suffer the same fate. I've downloaded the programme updates. Any suggestions on how to get things running smoothly?
FYI, When I first launched photoshop it called for my serial number which I entered. I also reregistered with adobe.

The 1.75 GB DDR SDRAM has successfully run the adobe creative suite
with Leopard for the last couple of years without a glitch.
I don't believe that that is the issue currently.

Similar Messages

Reinstalling Acrobat 8 Pro from CS3 Design Premium, asking for Photoshop Elements 6 CD??

Hi.
I use a Macbook Pro with Leopard OS X version 10.5.8, 2.6 Ghz Intel Core Duo, $ GB 667 MHz DDR2 SDRAM.
I use Adobe Creative Suite 3 Design Premium which came with Acrobat 8 Professional. Now, for a while I've been having issues updating Acrobat because it said it had been modified blah blah and something about plugins being disabled, so to rectify reinstall and run updates. I've seen alot of people on forums with this same issue.
For a long time I ignored this as the program was still working, but today it urked me enough to unistall (which I did by dragging it from the applications to trash) and try to reinstall.
So I tried. Put the CD in, selected only Acrobat 8 Pro for reinstallation, all went well until it asked me to put in the Photoshop Element 6 CD.... which I never had. Although the program does come on the CD. So i'm left confused, without acrobat pro and wishing i had never uninstalled!
I hope this makes some sort of sense. Any help would be much appreciated!

I resorted to using the live chat feature that Adobe have on the website. We found that once everything was uninstalled and then just reinstalled Acrobat alone, I wasn't asked to insert the Photoshop Elements 6 CD to continue and everything was fine. No problems. But, when I tried to then reinstall the rest of the suite, it asked for the CD.
So, the way to avoid it asking for the CD was to uninstall CS3 Design Premium completely and then reinstall all the programs. And everything seems to be working fine.
Maybe this was an obvious solution, but I didn't want to risk uninstalling all the programs only to be asked for a non-existent CD when reinstalling.
Anyway, hopefully someone else will find this helpful.

Trying to reinstall Adobe Photoshop CS3 Design Premium - I receive an error saying I need to insert Photoshop CS4 to continue install. How to do this???

I recently got a new computer and transferred programs over to it (it's a Mac Pro). But now my Adobe Acrobat 8 Professional application no longer works so I need to reinstall. (Acrobat 8 originally was bundled with CS3 Design Premium.) I no longer have the disks for these programs, so I downloaded the CS3 Design Premium from Adobe's website. Upon opening up the .dmg file and starting the install process, I'm prompted with an "Install Error" telling me: "Please insert Adobe Photoshop CS4 to continue installation." I do not have a disk for PS CS4. How do I continue the install??
Thank you,
-Kristine

Transferring files between machines doesn't work for Adobe applications. You should uninstall anything you transferred over and use the cleaner tool for it. Then download and install the CS3 suite as a whole.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Help: CS3 Design Premium suddenly stopped working, won't reinstall

I have a licensed copy of Adobe CS3 Design Premium for Windows (on a machine w/Vista), and everything was working fine until this past weekend, when I was suddenly unable to access any of the programs (with the exception of Acrobat). Every time I tried to open one of the CS3 applications, I'd get an error message saying that there was a problem with the program, and I would have to uninstall and reinstall. So, I uninstalled the entire suite, but every time I try to reinstall, at the end of the process I get an uninformative message stating that "Some problems occurred during installation", and a message under each of the components stating "Component install failed".
Nothing on my computer has changed recently -- I haven't added any software, hardware, or otherwise done anything unusual that might cause this problem. I use this software on a daily basis, so it's become quite a problem for me.
Does anyone know how to fix this issue? I've tried uninstalling and reinstalling multiple times, always with the same result.
Any help would be appreciated.

nfietz wrote:
…When I upload the photos to my computer I've previously run them through the DNG converter without a problem…
Had you run the DNG on a Mac before? On the Mac, the DNG Converter works on folders only, not on individual files (unless you use the Finder to drop the icons of your raw files on the DNG Converter application icon). From within the application, using File > Open, the icon and names of individual raw files will always appear grayed out.
You need to target the folder that contains the files you want to convert.
CAVEAT: all eligible files in the folder will be converted, including any and all DNG files that may already be contained in the folder. So if you have any DNGs in that folder, they will also be converted again and the original DNGs may be overwritten.
Wo Tai Lao Le
我太老了
Message was edited by: Tai Lao

CS3 Design Premium reinstall problems - Windows 7

I've just upgraded from a Windows XP system that had CS3 Design Premium installed (years ago) to a new Windows 7 PC.
Most of my installed applications made the transition smoothly using LapLink's PCmover, but not CS3. I spent much of my day today on the phone with Adobe Support. The technician took control of my PC, and after experiencing the same problem I observed (that Windows would not even uninstall CS3 - so I could attempt a from media installation), he launched into simply deleting folders containing Adobe products. I was asked to insert one of the CS3 media CDs (Photoshop was suggested), and he started the installation. Photoshop did seem to install, and register properly, but it's appearing as a stand-alone product, not a part of CS3 Design Premium.
Can anyone advise whether I should continue through the individual product CD installs, or identify the proper procedure to get everything installed as part of the Suite? I'm most eager to get Photoshop, Flash, and Acrobat installed and functional, but the way the CDs are labeled, I'm not even sure which ones provide Flash and Acrobat software.

It is probably good advice to just start over, but it's not practical to be without my PC for the days it would take to ship it back to Corporate to have the company image re-installed.
I don't use all the CS3 Design Premium products - chiefly only Photoshop, Flash and Acrobat, If I can get all those running again, I can forego the rest. Thus far, Photoshop and Premiere Pro have been installed, and launch without complaining of licensing issues. I'm not recognizing which disc(s) provide Flash and Acrobat software for installation. I can't see those products being on the Audition, After Effects, or Encore DVDs - sure hope I haven't misplaced any media.
Any further tips will be appreciated.

I installed CS3 Design premium upgrade yesterday onto my new mac OS X Yosemite 10.10.1. You gave me a new serial no (Case 0186381031). I have been able to open Photoshop, Bridge, Dreamweaver and Flash. The Illustrator, Indesign and Acrobat applications ar

I installed CS3 Design premium upgrade yesterday onto my new mac OS X Yosemite 10.10.1. You gave me a new serial number. I have been able to open Photoshop, Bridge, Dreamweaver and Flash. The Illustrator, Indesign and Acrobat applications are not in my applications folder although there are folders in there with those names containing associated items. How can this have happened and what can I do?

Janetc72338130 what happens if you try to reinstall Illustrator CS3, InDesign CS3, and Acrobat? What version of Acrobat are you installing?

Cannot install dreamweaver cs3 design premium on iMac

I purchased a new iMac and used the migration assistant to migrate everything from another iMac and now I cannot open dreamweaver anymore. I just get a blank error box.
Both iMacs are intel based and are running 10.2.7 (latest OS) and I never had any issues with dreamweaver on the other computer.
Since I can't afford the $1000 to upgrade my CS3 Design Premium, I need to get this working. I can open all other CS3 apps with no problems, Photoshop, InDesign, Flash.. but Dreamweaver has the error box popup.
I tried calling but Adobe doesn't provide support for their products after a new product version is released, according to Rajish the customer service rep.
I tried installing from the disk too, but that didn't work either, it gives me an error that says "Required resources are missing" and then I have to click the Quit button.
So I'm stuck, I can't use Dreamweaver unless I can somehow re-install it, or figure out what didn't migrate properly. Any ideas?
*stressed out... and chocolate is not helping....

Cyberious are you using 10.7.2 or 10.2.7? Most likely it is an issue with using the Migration Assistant. For complicated programs like Adobe products it is best to do a fresh install instead of migrating the product over. Users who use the Migration Assistant often face issues such as yours.
You have a couple different options:
The first and easiest would be to format and reinstall the OS on your new Mac. Then run the Migration Assistant again this time only bringing over your documents and settings. You will then want to reinstall the software from your installation media.
Second you can try running the uninstaller located in Applications/Utilities/Adobe Installers. After this is done you will want to run the CS5 Cleaner tool. For details regarding how to use and obtain the cleaner tool I would recommend reviewing CS5 Cleaner Tool for installation problems | CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. You can then again install from the installation media.
I honestly would recommend going with option 1. In the over decade and half I have been doing support some of the worst issues have come from the use of Migration Assistants/EZ Setup solutions. I have seen people literarily spend hours trying to resolve their difficulties.

CS3 Design Premium won't install - Asking for CS4 disk 1

I own both CS3 Design Premium and CS4 Production Premium on my iMac with Snow Leopard. Mac OS X 10.5.8
I have all CS4 programs installed. I only have Dreamweaver installed on CS3.
I need to use InDesign and tried to install from CS3 Design Premium disk. After disk one runs for a short time, the program asks me to insert disk 1 from CS4 Production Premium. After reading that disk, it asks to put CS3 disk 1 in. These messages continue and I can't get anywhere.
Anything I can do? Uninstall both programs and reinstall?
Thanks

Inserting the disks over a dozen times a piece finished the installation.

Please Insert Adobe CS3 Design Premium to Continue Installation

Hey there,
I purchased the download version of CS3 Design Premium 3 years ago. I backed up the program to a DVD-R and my external hardrive. My computer crashed and I found was unable to install from my back up copies but was able to download it from adobe.com and installation from the downloaded files went smoothly.
When I reinstalled the suite on my Windows Vista Business HP Desktop, however, I decided not to install Dreamweaver. I just tried to install it now. All was going well until I was prompted to insert the CS3 Design Premium installation disc. I inserted the back up disc I made (no other files on it) and the message box won't budge.
All the CS3 components are working great on my system, I just would like to add Dreamweaver. I also would like to protect myself should the download link become unavailable in the future (right now I'm downloading the suite to my computer). Plus it'd be sweet not to have to wait 3 hours to download each time if possible.
So my question is could someone please assist me in making a backup of my software that works so I can reinstall the suite or individual programs in the future?
Thank you, thank you, thank you. And thank you again.
Liz
Update: I signed into My Adobe and downloaded CS3 to my desktop, unzipped files, and proceeded to install a few components (after deactivating CS) and the same thing happened - Please Insert Adobe CS3 Design Premium to Continue Installation. I have legal copy of this software that was nearly 2,000, and I can't seem to find any solution after searching for hours on end. I've considered buying an upgrade (the box/disc version) but I'm not sure I'd be able to upgrade if I can't get CS3 to move beyond this error message. I'm feeling frazzled If anyone could help me clear this hurdle I would be so grateful.

Hey Mylenium,
I appreciate your taking the time to write. I have the files backed up on a 500GB WD Passport. I also burned the files on cd and dvd. You hit the nail on the head with the installer getting hung up on searching for "the magic key." Thanks for the advice re more damage than good re installing separate apps. Too bad it was listed an option if it doesn't truly work. Otherwise I would have installed everything on my system the first time round. Helpful to know know for the future..
My concern about uninstalling everything is that I may run into the same issue during installation. As mentioned prior, I was able to reinstall my software after my computer crashed but only from the download link on adobe.com. Yesterrday an adobe rep told me that the link to my purchased download is only active for 3 years. I purchased my software in March 08 and the link allowed me to download just fine but his comment concerned me. Do you know if Adobe has any plans to deactivate links for prior purchases?
I plan on upgrading but believe I will need access to my original software for the upgrade to work. Or does one get a full copy of the software when upgrading to CS 5.5 with a valid license? I know that my Intuit and Microsoft Suite products work that way.
Elizabeth

CS3 Design Premium - Acrobat error on installation

Hi,
I have the CS3 Design Premium Suite. Up until about 2 weeks ago, I wasn't having any issues with it. I primarily use Photoshop/Dreamweaver/Flash, but was happy to have Acrobat and the Reader for functionality.
Well, I reinstalled the entire suite, due to issues with Photoshop. I thought it was best to start out clean again, so I installed everything. I do believe that was the beginning of this new issue. :(
When the suite installation was complete, there was an error message. It read:
Errors 1 Component(s)
Adobe Acrobat 8 Professional (at install older versions get upgraded)
Component install failed
It wasn't kidding, it really did fail! I can't even use Adobe Reader for my .pdf files anymore. :(
I attempted to uninstall the product and I was unsuccessful in that. I then did a repair/install and got the same error message. I changed the name of the existing Acrobat folder on my computer, so the install would have to create an entirely new directory. The install still fails.
It all worked before and I have not added any new hardware to my system.
I am running Windows XP Pro, SP3.
and for those that know me on these fora this next sentence is unncessary, but for those who do not know me, yes, it's a legit, non-pirated version of the software! ;)
Thanks for any help!
Hopper

thanks graf, I'll head over there.
back ...
I did try some of the suggestions that were mentioned in someone else's post and they didn't work for me. I'll make my own post. I did see something mentioned about issues with SP3 ...
Hey, do you have a link for the cleanup utility from MS (didn't look yet, just thought I would ask in case you had it handy! ;))
thanks!

CS3 Design Premium installation fails many times

Hello,
After several weeks of repeating re-installation of CS3 Design Premium, I am still struggling on it and get more frustration on Adobe products. I installed the CS3 products 2 year ago; all products on CS3 suddenly stopped working anymore for some reasons 3 months ago. I couldn't recall what I had done. I was not in hurry to fix it up even I failed on the re-installation at that time. However, I need to work on a web site recently. I need the software badly and couldn't re-install it successfully.
I could only install Acrobat 8 professional successfully, but the rest of products (Dreamweaver, Photoshop, AI, InDesign, Flash, Bridge etc...) failed.
Product: Adobe Creative Suite 3 Design Premium (that runs on Windows Vista Home Premium SP2)
My steps for the re-installation
1) Dig up information from Adobe Knowledgebase for related topics
2) Uninstall CS3
3) Uninstall Adobe related products
4) Uninstall Macromedia Firework 8
5) reboot
6) Install Windows Clean up utilty
7) Run Adobe CS3 clean up script on level 4 (sometimes run more than once)
8) Reboot
9) Check sufficient spare disk storage before installation
10) Disable Firewall
11) Run msconfig to disable AVG, Adware and Windows Defender
12) Reboot
12) Copy Adobe DVD programs to desktop
13) Run CS3 install program as an administrator
14) fail again
I lost many days and nights of hard work. Would someone please give me some light to resolve the problem? Thanks in advance.
Regards,
Patrick

I have the very same problem. I have not been able to run CS3 Web Premium on my desktop for about a year.
As I recall, there was a request for me to register the software which I selected 'Remind me later' or something to that effect (I do have a clean license - just didn't want to take the time to register), then... one day it said something like 'This version (or something tothat) can no longer function without a license'. I thought... that's odd. At that point I decided to uninstall the Suite and reinstall using my key... logical, right? No. The uninstall appeared to function as it should. Then, when reinstalling the Suite, all goes well until the last screen which notifies me that everything loads except Acrobat Professional 8. Uninstall again, reinstall again.
Initially, I was running Vista Home Premium. I honestly thought Vista was the culprit but after my upgrade to 32 bit Windows 7 Ultimate (very stable) a day ago, I know that it wasn't. All I know is that I have a $1400 software that I cannot use.
Thoughts? Anyone?

CS3 (Design Premium) Activation x86/x64 Question(s).

I've checked around the forums a little and found a few posts about 64-bit Windows, but wanted to ask before I return to college.
I had a laptop running Windows Vista Ultimate (32-bit), installed, registered, and activated CS3 Design Premium that I got from college and everything was fine for about a year. While on medical leave from college that laptop fried (I wasn't able to deactivate it first) and I bought a new one. This laptop has 64-bit Vista Home Premium and I have been told by fellow students and Professors that there are issues with CS3 on x64 which seems to counter a few of the things I have read on these forums.
So I guess my main question is, since I have to use pretty much all of the apps in the suite for different classes, do I dare install it on the x64 copy of Vista and pray it doesn't break when I have a deadline or should I install it into x86 Virtual Machine that I have installed for some of the other applications I need to run (the VM is kind of sluggish for some reason already, don't want it to snail crawl running multiple Adobe apps as well)? The only other option I really have at this point is to attempt to install it on an x86 version of Windows 7 RC, than reinstall again when I can put Windows 7 Ultimate final (probably x86) in October.
Sum it up:
Should I install on Vista Home Premium 64-bit?
Should I install on Vista Ultimate 32-bit (Inside a VM)?
Should I install on Windows 7 RC/Final?
{Note: Due to medical reasons, the desktop is hard for me to use for longer timeframes without issues}

You'll get no guarantees about any one particular system but CS3 is fully supported under Vista 64 (with the exception of Home Basic). I'm running it on Vista 64 Ultimate along with CS4 with no operating system related issues.
Bob

CS3 Design Premium deinstalled but not deactivated

I reinstalled Windows 7 and CS3 Design Premium (the Windows disk died) without deactivating CS3. I have reinstalled Windows and CS3 and now I can't activate/register because the activation limit has been exceeded. Phone activation has been discontinued. I have followed the helpx.adobe.com instructions many times, but the internet remedies recommended by Adobe don't seem to work.
Can anyone help with advice on where I should go to from here to get my CS3 working again? How can I get Adobe to deactivate the now non-existent copies.

You need to contact Adobe Support thru chat and ask them to reset your CS3 activation count (don't ask for more than that). Chat may not be available until the weekend passes.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
If you have any problem getting the chat link/access try using a different browser.

When installing CS3 Design Premium it instals Version Cue server and shared components, but I get the message "Errors: 6 component (s)" and dose not install, Photoshop, Flash, Illustrator, Indesign or Creative Suite Premium

When installing CS3 Design Premium it instals Version Cue server and shared components, but I get the message "Errors: 6 component (s)" and dose not install, Photoshop, Flash, Illustrator, Indesign or Creative Suite Premium

Thank you Bturko in the future only migrate/copy/transfer your documents and settings. Adobe applications especially are not designed to be transferred from one computer to another. It is possible to recover however. I would recommend the following steps:
Run the uninstaller located in Applications/Utilities/Adobe Installers
Run the CC Cleaner Tool to ensure complete removal - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
If you need to download a fresh copy of the installation files they can be downloaded at Download CS3 products.
Run the installer and reinstall Creative Suite 3.

Flash application missing from CS3 Design Premium disk,OSX?

Does anyone know if the Flash application is missing from the CS3 Design Premium disk,OSX? I installed all the programs a while ago and never opened the Flash program. Now, when I do, I can't open the application. There are other folders for Flash, but no application. It seems that it is missing. I tried to reinstall it from the original disk, but the installation is interrupted by a message that asks that the Fireworks CS4 disk be inserted. I had downloaded a trial Fireworks CS4, but do not have a disk. I uninstalled Fireworks ( according to adobe's instructions) and tried to install Flash again, but keep getting the same 'Fireworks CS4 disk be inserted' message. Does anyone know anything about this? Any help would be appreciated!

Yes, you unisntall the whole suite. It only uninstalls the programs, any user data and configuration is unaffected. If you wanan back it up, regardless, check your Users:You:Preferences:Adobe and Users:You:Documents folders and copy the stuff there toi a safe location.
Mylenium

Reinstall of CS3 design premium

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