Reinstall Photoshop 8, Serial Number MIA

I have had PhotoShop Elements 8 installed on my late 2009 MacBook for several years.  2 years ago I got 11, when I installed it, 8 didn't go away, but it didn't seem to cause any problems.  A few weeks ago I had a few things that were opening with 8 as the default.  Today I decided to uninstall.  The Uninstaller told me to deactivate it first, so I did, then I uninstalled it.  I then realized that it took away my Bridge program.  When I tried to reload it with my disk, it wants a serial number, which I don't have (I threw the box out long ago).  I tried to restore it from the Time Machine...it didn't work (I don't understand why) Chat support is no help...the program is too old.  Is there anyway I can find the serial number or is there a magic "master" serial number.  I really love Bridge but can't afford the programs that it is attached to now and am on a jetpack and can't afford data in the clouds...it has to be on my hard drive.

If you registered the software then your serial number should be in your 'My Adobe' A/c under 'My Products'.
If you didn't register it you could try starting a live Chat with Adobe, they may be able to identify your machine from your PSE11 activation and then possibly be able to identify from that machine ID the previously installed version details. http://helpx.adobe.com/contact.html?product=photoshop-elements&topic=serial-number-issues- or-activating-my-product - Click the 'still need help' button to see Chat.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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