Reinstall Photoshop CS6, serial # not recognized

Please help.  Had to reformat pc.  Trying to reinstall photoshop cs6 but installer says my serial no. is not valid.  It was an upgrade so went back and tried previous serial no., that didn't work.  Tried, original serial no. of cs2 and that didn't work.  Help.....

If its an update you will need two serials.  Your upgrade serial and one of your prior upgrade serial or you original product serial.  You should be able to get these serials by logging on to Adobe.com with your Adobe user ID and Password.  Then go to My Adobe then My Producrs  and click on your CS6 and Prior products to see your serial numbers.

Similar Messages

  • Photoshop CS6 is not recognizing my Epson Photo 1400 printer...how to fix?

    I cannot print anything from Photoshop CS6. When i try to print any / all types of files from Photoshop CS6 to my Epson Photo 1400 printer, I get the following error message:
    "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents."
    I can print all / anything (.pdf .tif.png, etc.) from ALL other applications-except from Photoshop.
    I only have one printer and it is recognized in my System Prefs.
    I have OS X 10.9.2 (13C64) and Photoshop 13.0 x64
    What to do....?
    Thank you in advance!!!

    Hi Chris,
    I have the current version of PS and the most current printer driver. I deleted the Adobe CS6 Prefs.psp file and relaunched PS. I actually got closer this time, it looked like i could print but then i got this error message: ColorSync color matching may produce different results than printer color management. Either Photoshop color management or printer color management is recommended. I clicked Ok , the print preview window no longer showed my document and when I went to hit the print button, the original error message came up again. I go to File / Print and Print is no disabled (grayed out).

  • Photoshop CS6 is not recognizing the raw file from the Nikon D4S.

    Just picked up the Nikon D4S, took some shots to get acclimated and glad I did. When I uploaded them my PS program is telling me, "Camera Raw cannot open this file."  Than when I tried to edit an older image from my Nikon D300S I was getting the same message.
    Can anyone help? I believe I have the most current Camera Raw.  
    Thank You, Tami 

    I have Camera Raw 8.1. I found that I needed 8.4, so I downloaded the 8.4 converter plug in and I was able to open the images. However, I had to go through a few steps & than wait for the files to be converted to a dng file. I hope I don't have to go through these steps every time? Any input would be greatly appreciated.
    Thanks so much,
    Tami   

  • I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported.  Please choose a different volume for installation."  I am f

    I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported.  Please choose a different volume for installation."  I am further told that "Adobe apps cannot be installed on case-sensitive drives, you need to Install the product onto an HFS+ or HFSJ non-case-sensitive drive."
    What I don't understand is this:  I originally bought and installed Photoshop CS6 back in March 2013, and it worked fine.  Yesterday my hard drive had to be replaced and my computer person salvaged as much of what was on it as he could, but now I have to reinstall Photoshop.  1) Why did it work before and it's not working now?  2) Is there anything I can do that does not involve reformatting the hard drive?

    It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
    Error "Case-sensitive drives not supported" or similar install error | Mac OS
    Mylenium

  • I want to reinstall photoshop CS6 with serial number - where is the site?

    I want to reinstall photoshop CS6 with serial number - where is the site?

    If you purchased it as a download you should have a link to download it in your Adobe account online.  Otherwise you can download the trial version and use your serial number to activate it.
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    An alternative site for downloading the trial version follows but you need to follow the instructions carefully for the download to work.
    http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Adobe photoshop cs6 is not responding?

    adobe photoshop cs6 usually not respond?
    my system info:
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
    Operating System: Windows 7 32-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 2
    Processor speed: 2594 MHz
    Built-in memory: 3485 MB
    Free memory: 1110 MB
    Memory available to Photoshop: 1670 MB
    Memory used by Photoshop: 60 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: Intel
    Video Card Renderer: Intel(R) HD Graphics
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1366
    Video Card Number: 1
    Video Card: Intel(R) HD Graphics
    OpenCL Unavailable
    Driver Version: 9.17.10.2932
    Driver Date: 20121212000000.000000-000
    Video Card Driver: igdumd32.dll,igd10umd32.dll,igd10umd32.dll
    Video Mode: 1366 x 768 x 4294967296 colors
    Video Card Caption: Intel(R) HD Graphics
    Video Card Memory: 1551 MB
    Video Rect Texture Size: 8192
    Serial number: 92628701192123445467
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\
    Temporary file path: C:\Users\HOME\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 46.6G, 8.78G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\
    Additional Plug-ins folder: not set
    How can i fix this problem?
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          Photoshop.exe
      Application Version:          13.0.0.0
      Application Timestamp:          4f61beba
      Fault Module Name:          Photoshop.exe
      Fault Module Version:          13.0.0.0
      Fault Module Timestamp:          4f61beba
      Exception Code:          c0000005
      Exception Offset:          0149fab9
      OS Version:          6.1.7601.2.1.0.256.1
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    You really need to install the CS6 updates.  You haven't installed any of the updates.
    And you need to update your Intel video card driver.

  • Photoshop CS6 will not open files

    Right after rebooting my computer (Windows 7 Pro) I can open one photo file in CS6 using any normal method of opening a file in Photoshop. After closing that file I cannot open any more files using any method such as>Open Recent, File>Open, or right click open using Photoshop, by selecting the file, double-clicking to open it etc. I also cannot open a file in photoshop CS6 from Lightroom 5 using Photo>Edit In> Photoshop CS6. Everything works in Lightroom when I use Photo>Edit>open in CS6 Photoshop opens but the file doesn't.
    If I reboot my computer I can then open one file using any of those methods, but when I try to open an additional file it will not open. I have run through all the opening Photoshop without plugins suggestions and all the other suggestions about what may cause this problem which I have found on Photoshop Help and Support Center and nothing has worked.
    This started while Lightroom 4.4 and CS6 were on my machine and had been working well for months. Then, suddenly, I couldn't open anything in Photoshop. I know of no changes made to the computer. After trying various suggested solutions I reinstalled Photoshop CS6 and things seemed to be working so I went ahead with updating to Lightroom 5. The same problem popped up in CS6 again. Lightroom 5 and Lightroom 4.4 have both worked with no problems and still do. Photoshop seems to be the problem. I've also run an antivirus which found nothing.
    Any suggestions?

    Others have this same problem. See discussion at Re: Photoshop CS6 does not open or create files
    I finally got CS6 to work but have no idea what I did that caused it to start working properly again.

  • Reinstalling photoshop CS6 extended

    I have to reformat my hard drive and reinstall photoshop CS6. Will Adobe recognize that I am not just installing the program on another computer but that I am using my legal software and let me use the program?
    I hope I am making sense.

    If your computer isnt yet completly dead and you have the ability to boot up Photoshop you can deactivate it from the help menu giving you back one of your activations. That is assuming you can access your computer (which I realise you may not be able to do).
    Cheers
    John

  • The trial version of Photoshop CS6 will not activate

    The trial version of Photoshop CS6 will not activate and gives the message that I do not have Internet connection, yet I do but it is hardwired via university LAN. My IT person cannot find a fix for it either. I obviously have internet connection since I am sending this question via the same PC.

    What exactly are you trying to do? Trials require no serial, but full versions do. Are you trying to activate a trial to convert it to a licensed version?
    Mylenium

  • Windows 7, Photoshop cs6 : I need to reinstall photoshop cs6 that is down on my PC. What is the procedure?

    Windows 7, Photoshop cs6 : I need to reinstall photoshop cs6 that is down on my PC. What is the procedure?

    You shouldn't have to deactivate it if it's the same computer.  Remove photoshop as best you can using Windows Uninstall.  Then reinstall a new copy from here:
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Make sure you select the same version that you had before (extended or not, same OS, etc).  It shouldn't be an issue if it's the same computer.

  • Photoshop CS6 Serial Number Ineffective

    My Photoshop CS6 serial number won't work.  When entered I get a message telling me that two machines are in use and I must disconnect one of them.  If I can find a way to get around this fine, otherwise i will need another "workable" serial number and would like to know how to go about getting one if this is the case.

    You are only allowed to have the software activated on two machines at any given time.  The way around this is to deactivate one of the installations if you are aware of where these two existing installations are.
    If you are not aware of any other installations and/or this is a newly acquired serial number, then you need to contact Adobe Support by chat or by telephone.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • LR4 Problem: The file could not be edited because Adobe Photoshop CS6 could not be launched.

    Is there a fix for this?  When I try to edit an image in Photoshop from Lightroom 4 (CTRL+E), Photoshop CS6 launches immediately but with no image.  In Lightroom 4, after about two minutes, the message box appears saying "The file could not be edited because Adobe Photoshop CS6 could not be launched."  When I click OK, the image promptly opens in Photoshop CS6 like normal.  This wan an itermittent issue for me after the LR4.1 release.  I was hoping that LR4.2 would help, but now I get the error every time.
    System
    Lightroom 4.2 x64
    Photoshop CS6 v13.0.1 x64
    Bridge 5.0.1.23 x64
    Windows 7 Pro x64
    AMD Six Core / 3.9 Ghz
    16 GB Memory
    NVidia Quadro 1 Gb Video
    Scratch space on three drives

    This may be a cooincidence, I starting having problems after I started using a Nikon D800, which has 36MP files.  LR4 released at the same time as the D800.  LR4 shows signs of struggling with the larger files, which are typically 280MB TIFFs for the D800, like freezing for several seconds when using an adjustment brush or going into a spasm with the crop tool.  Because Photoshop does not have similar large file issues, I'm doing more basic work in Photoshop, like cropping, dodge and burn, exposure adjustment, etc.
    Because Photoshop otherwise runs fine, and appears to read all the prefernes properly mid-issue, to get a better idea of what's going on, I turned on Process Monitor from Technet. For what it's worth, LR4 appears to touch the Photoshop preferences before it launches Photoshop.  LR4 must have a memory leak in that corrupts the Photoshop preferences file in a way that makes no difference to Photoshop.
    My weekend project is to try Capture One to see if I can spend more time on photography and less troubleshooting Adobe problems.  As it stands, LR4 is not usable for me.

  • Photoshop cs6 is not working in windows 7 64 bit while all other cs6 programs are working.. what should I do make it work

    hi guys,
    My photoshop cs6 is not working in windows 7 64 bit while all other cs6 programs are working.. what should I do make it work?
    My OS is windows 7
    RAM - 8gb
    HDD - 1 TB

    are you getting any errors?
    and secondly and I know this from experience, ( but on 32 bit ) is it loaded already as in sat in task manager, but not actually get at able, killing the processes cures it or a reboot of course

  • Adobe Photoshop CS6 will not install on my Mac.

    Adobe Photoshop CS6 will not install on my Mac. Adobe Application Manager is seeing the Beta version of Photoshop CS6 on my machine.
    I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. Sadly,
    I am still getting the following error:
    Photoshop CS6 Installation Failed
    A beta version of this product exists on the computer. Please quit and uninstall that version before continuing.
    I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. I am now stuck!
    Any help would be appreciated.
    Cheers,
    Richard

    This is the instruction to remove PS CS6 beta
    http://forums.adobe.com/message/4361731
    It's strange that you ran the cleaner tool and still didn't worked
    you can try to login to Root user account and then run the cleaner tool , and then check.

  • Photoshop CS2 avtivation not recognized

    Photoshop CS2 activation not recognized after ATI graphics card driver update. Internet connection live but "No internet connection detected" indicated when trying to reactivate. What's going on???

    Adobe shut down the CS2 activation servers months ago.  You are entitled to download the free CS2 copy.  Use the s/n supplied on website.

Maybe you are looking for

  • Opening a link in a pdf file in Firefox

    When I click on a link to an URL in a pdf file, I get this message: "Location of the web browser has not been specified. Please do this in Preferences." However, I can't find any place in Preferences where I can specify the browser I want to open the

  • Having more than one iTunes media folders

    Hi all, I keep my music in my iMac locally (stardard directory /Users/xxx/Music/iTunes/iTunes Media). Now I'm using iTunes also for video and its size is so big that my HD is almost full. I have a network drive (WD) so I'd like to keep my .m4v in a r

  • Dynamically change the contents of one combo box based on the other

    Hi Forum, I have a question which might have a possibly simple answer. Well anyway help me out since i could not find the simple answer. I am building an application using Swing and binding with BC4J using JClient. My GUI has combo boxes, grids, edit

  • Compra suite adobe

    Buen dia, quisiera veriguar cuanto cuesta la adquisicion de la suite completa de adobe para empresa pequña, el costo anul o tipos de ventas, gracias.

  • Switch off Controlling Documents

    Can any body tell me how to switch off Controlling Documents. Because our requirment is when there is any invetory positing system should not created Controlling Documents. Thanks in advance, Murali