Reinstall Premiere using only Serial number

My Premiere Pro is corrupt. Everytime I open the application it loads and then immediately fails and closes. My company's IT suggested I need to reinstall but I do not have the adobe community ID that is tied to this product, or the original box / transaction record as it was installed by an IT individual that no longer works for the company. I have the serial number! Now how do I chat with someone to figure out how to set up a new download for the software.

Cloud programs (the subject of this forum) do not use serial numbers... exactly which version do you have?
SOME earlier versions are available at Other downloads
And for future reference, Premiere Pro has a forum at http://forums.adobe.com/community/premiere/content

Similar Messages

How do I reinstall Aperture with only serial number?

I had to have a new hard drive installed and due to software corruption on my old drive I had to erase any software. My photo library was in Aperture and I can not access any of my images. I upgraded from a free trial and only have a serial number for version 3.2.4. How do I reinstall Aperture without having to repurchase the download? Thank you for any advice!

Try if this download link for the trial version still works: if yes, you can install Aperture 3 from this link, then unlock it with your serial number:
http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Aperture/061-8328 .20101020.AprE3/ApertureTrial3.1.dmg
Then use software update to upgrade to 3.3.
Keep a copy of the Trial installer, just in case you ever need to reinstall.
Regards
Léonie

I have Aperture installed on iMac with DVD. With new mavericks, do I need to uninstall Aperture and reinstall and use the serial number ?

Help with Aperture upgrade in new Mavericks

You may need to log out and relog back into the app store. Perhaps there are other AppleID related accounts signed in on that system. You could try creating another user accout and pursue the update that route. That has worked for others who weren't seeing the udpate right away.

I tried to reinstall photoshop elements on my Mac with my serial number, because my computer crashed and I lost Elements. Why was the response was that I could only use the serial number once?

Hi,
My computer crashed. I have a Mac OS X Yosemite. I tried to reinstall photoshop elements 13 with the correct serial number, but got the message that I can only use the serial number o@nce. How can I reinstall this product? !

your serial number never expires (unless it's made public and is black-listed).
redemption codes however, do expire.

How to track my stolen ipod only using the serial number

I had my iPod stolen from me sometime within the last week. I changed my iCloud password tonight & I was just wondering if there is any way I can track it using the serial number because I did not set up "find my iPhone" before it was stolen. It was not locked (the password when you first turn it on.) Please help me! I still have one year warranty on it too. Can anybody tell me how to go about fixing the problem? I have serial number if you can track it that way. Please get back to me with your responses asap . thx

No. The SN will only help idenitfy the iPod as yours if it is recovered.
lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

How can i download photoshop elements and premiere elements 10 using the serial number not the cd?

How can i download photoshop elements and premiere elements 10 using the serial number not the cd?
I tried downloading the trial elements 11 and entering the serial number but it wouldn't work, i cannot find a trial for elements 10.
Thanks

http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the instructions on that page carefully before you click the download link.

Hi, i purchased and downloaded the lr6 desktop app (update), and used my serial number from the email from adobe but it said it was only eligible for lr5. thanks, rich

hi, i purchased and downloaded the lr6 desktop app (updating from lr5, paid 80. for the update), and used my serial number from the email from adobe sentbut it said it was only eligible for lr5. thanks, rich

If you purchased an upgrade from LR5 to LR6 then after you enter your LR6 serial number, you will need to enter your LR5 serial number, unless LR6 finds LR5 on the computer. This also assumes that you've purchased the perpetual license of both LR5 and LR6, not a cloud license for LR5 which doesn't use a serial number for licensing. If entering a LR6 then LR5 serial number into LR6's serial-number area isn't working, then is there something special about the LR5 that would make it ineligible for an upgrade?

I uninstalled the illustrator and try to reinstall it, But I can't use the serial number that i got before to activate it.

I have a creative suite 6 Design & Premium (student and teacher).
Today something wrong with the illustrator, it didn't work at all. So i uninstall it.
Now i am trying to reinstall it, But I can't use the serial number that i got before to activate it. What should i do?
thank you!

if you see an invalid message, Error "The serial number is not valid for this product" | Creative Suite
otherwise, quote the error message or attach a screenshot.

Useable Premiere Elements 11 Serial Number

I bought Elements 11 and Premiere Elements 11 together last year from Amazon.com. When I tried to start Premiere on my old computer, it was taking forever, so I started and registered Elements 11. Because I bought them together in one box, I didn't realize I had to register Premiere Elements with a separate serial number. Now, I have a better computer and want to use Premiere Elements on it. I was able to recover my registered serial number for Elements 11, but while I have the disks, I can't find the original packaging with the serial number for Premiere Elements 11.
I realize it's my fault I misplaced the packaging. It's also at least partly my fault that I didn't realize the two disks were separate and needed two serial numbers needed to register. Still, Adobe support'a chat is unwilling to help me register this legitimately purchased product that I can prove I bought because I bought it from Amazon, which they say isn't an authorized seller.
Do I have any other recourse to register and use this legitimately purchased product?
Thanks for any help.
Tom

Thanks to all of you who responded. You should all work for Adobe because your customer relations skills are greater than those of the person I spoke to on chat about this issue.
Maybe I should have known, but i didn't have to know that I needed two serial numbers. Both programs installed just fine. I registered Elements the day I got it and established an Adobe ID and password. I had a previous version of Elements and don't remember if I established the password at the time I registered my first or second version.
Elements 11 ran very slowly on the old computer. I tried to start Premiere Elements but it ran even more slowly than Elements did and since I had no videos to edit, I abandoned the process, thinking one registration was all I needed and that I could return to Premiere Elements when I had some time and some video to edit. I didn't get to a registration screen on Premiere Elements and I figured one disk, one password. Maybe I should have known, but I didn't and as far as I got in the process, nothing explained it to me.
Next, and clearly my mistake, I misplaced the packaage with serial number information on it.
That was a year ago. This week, I got a new computer. I installed both programs. Again, no problem. I was able to recover the serial number for Elements 11 and register it on my new computer. The only painful part of that process was how long it took to get on chat with a representative who was helpful. Elements runs faster on my new computer, so I started Premiere Elements. It also runs faster on this computer, so I got to the registration screen and tried to register it using the serial number I had just recovered. Having reached the registration screen for Premiere Elements for the first time this week and tried to register it was when I discovered that I needed two serial numbers for one disk.
I'm trying not to disparage the second person I reached on chat, but he or she did suggest that I should return year-old software I've been using and no longer have the original package for to Amazon, since Amazon is not an authorized seller of Adobe products, and rebuy it from an authorized seller. Whether the person on chat was stupid, I can't say, but that answer certainly was. They said they were unable to help me because Amazon is an unauthorized seller. That does imply that I could be helped if I bought it from an authorized seller. Does buying from an authorized seller make a difference? If it does, how was I as a first-time customer supposed to know that it's bad to buy from the world's largest retailer?
Since chat person #2 implied the reason I couldn't be helped is that I bought from an unauthorized seller, that also implies I could be helped if I bought it from an authorized seller. I have the disk (and the Mac disk too) and can prove I didn't pirate it or even buy it used, so I hoped someone could help me to register Premiere Elements now that I have a computer that will at least let me start it and can get to the point where I know it needs to be registered under a second serial number I once had, but can no longer locate.
All three of you are telling me no. It makes me feel bad that there seems to be no way for me to recover from an error I made that I think was a reasonable error to make. However, all three of you told me no without condescending and in a much nicer tone than chat person #2 and all three of you responded quickly, unlike Adobe chat. So, I do feel good about coming here and thank all three of you for your time.

I have a windows vision for Adobe Creative Suite 4 Design Standard, Can I use same serial number as

I have a windows vision for Adobe Creative Suite 4 Design Standard, Can I use same serial number with Mac?

Unfortunately, no. Creative Suite serial numbers are platform specific: Windows only or Mac only.

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Photoshop 13 wont install off disc. Can I download it and still use the serial number off the box?

Tried everything to install Photoshop Elements 13. Sits at 11%. There is a C++ issue even though there is no issue!! My question is can I download it from Adobe and use the serial number off the box?

Yes, you can download and use the serial number you have.
PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@

yes,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

How to look for my ipod using the serial number

Looking for my stolen ipod using my serial number. Where do I go to do this?

You do not. The SN will only help identify the iPod as yours if it is recovered.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product

How can I tell which display hardware is installed on my powerbook G4 using the serial number?

I have an old Powerbook G4 with no OS on it, and would like to install Linux. Using the serial number, how can I find which display hardware is installed?

Do you mean how to find the manufacture of the LCD display itself, or the video hardware config on the logic board?
Finding the code for the vendor who made the display requires an OS because it is accessed through the Terminal app.
If your serial number starts with "W8" and you are having lines show up, that is a known problem associated with the plant in Shanghai China. It also affected a large number of G5 iMacs. Only a new display will fix it and that probably costs more that any used G4 Powerbook is worth on the used market.

Reinstall Premiere using only Serial number

Similar Messages

Maybe you are looking for