Reinstall PSCS4

Hi,
I am having problems updating CS4. I plan to reinstall over the weekend. I presume that I unistall first, then reinstall? Can I save my preferences for PS and Bridge?
Thanks,

I could not understand what the previous answers had to do with your question mogur.
You can save the preferences by copying the relevant folders to a separate location and copying them back int the new installation thus over writing the defaults.
It is good to de-activate from the Help menu before uninstalling but some say not essential.
What is also advisable is to run the Adobe cleanup script after the uninstall to remove traces of the old installation which often interfere with a re-install. Follow the instructions carefully!
If you have already uninstalled, run the Adobe cleanup script anyway.
http://www.adobe.com/support/contact/cs4clean.html

Similar Messages

PSCS4 Memory Error with Image Processor

When I use the image processor in PSCS4 to process a large number of raw files using ACR 5.1 (Nikon D3 NEFs), I consistently receive an error message after about 10-11 files have been processed that the instruction at 0x696336ab tried to read memory at 0x6C (or thereabouts) and the memory could not be read. I am saving as JPEGs with the color space set to sRGB.
I de-installed and reinstalled PSCS4, but the error persists. The image processor worked fine with PSCS3. A workaround that solves the problem is to process the files as a batch using a simple action to accomplish the task.
I am running Windows XP Pro Service Pack 3 with a dual Xeon processor and 2G of error correcting memory.

Hmm.. I was getting a similar error with CS3 and was very happy to find that it appeared to be cured in CS4. The CS3 issue would appear if I tried to process more then 100 NEFs. My workaround was to do them in smaller batches (60-75). Perhaps you might try reducing the memory alotted to PS or run it without any other apps running?
Russell

Reinstalling dw cs3 issues

trying to reinstall dw cs3. it askes me to insert pscs4 to continue installation. I'm using ps cs3 and its an upgrade download from adobe. how to i get around this? i didn't see it when i first installed a few years ago. thanks

Sorry to bring you bad news, but you have to start from scratch and reinstall everything. you have tainted your installer database with a CS4 or CS5 program (trial, public beta, whatever...) and this prevents any successful install of CS3 stuff. Read this and this for more information.
Mylenium

PSCS4 activation 'issue' w/MAC PPC 10.4.11

Has anyone experienced this problem...
Proceeded through the PSCS4 Mac upgrade procedure. On completion, was prompted to register the product, to which I responded it would be done later. I was expecting an activation procedure to follow, but the installation dialog simply ended. I would have needed to activate over the phone due to a recent switch of ISP, leaving the Mac 'internet-less'.
All PSCS, Bridge and Camera Raw functions are OK, but how to activate? The PSCS help menu shows a 'deactivate' but not option to activate. Adobe tech support has been of no help thus far. Has anyone experience this problem and if so, what is the solution to getting the product activated? Thanks!

This was an important feature I am told that will save everyone headaches also if the activation gets messed up they will repair it for you on Adobe's end so you will never eve know something went wrong.
For instance if your hard drive crashes and you have to replace it and then reinstall the suites it will repair the activation without you knowing.

PSCS4: Owl Orphanage Message

I have just installed PSCS4. The first time or two it launched without a hitch. Now when I launch it I get two messages before it is apparently stable. The first message is: "Owl Orphanage: Photoshop.exe unable to locate command. This application failed to start because CoreFoundation.dll was not found. Reinstalling the application may fix this problem." Click OK to acknowledge this message three times and the following message appears. "Could not load MMX Core Routines module because it does not work with this version of Photoshop." Acknowledge this message once and Photoshop CS4 loads apparently OK.
I reran the installation and still get the same messages.
I am running WindowsXPSP3 on an Intel Core2Duo. Photoshop CS3 is also installed on this machine. I have no problems with it. Can anyone tell me about this and how to get rid of it? Thanks in advance.

You're right. I did point the secondary plug-in to my CS3 installation. I removed the pointer and all is well. Thank you for spotting it. I've also spent the morning updating my plug-ins.

PSCS4 Uninstall Problem

My problems started with me spilling tea into my MacBook Pro. It was replaced by my Insurer with a like-for-like. When I tried to install PSCS4 onto the NEW laptop, it told me that I had already used it twice and couldn't do it again. I contacted Adobe Support who sorted it for me (I couldn't deactivate the original laptop version, as the Insurer kept the machine).
OK everything working fine until, my Insurer returned my original hard drive to me in a case with USB plugin. The idea was to use it as an external hard drive of 250GB. I plugged it in to my G5 with the intention of not only deactivating the PSCS4 version that was on there, but also to remove it completely. This I did - I am not sure if I actually followed the uninstall procedure on the 'external drive'. Once I had completed the removal from the external drive, I the proceeded to try and use my G5 version to do some work and it told me that the file had been damaged or that something was missing. I spoke to support and unfortunately I don't think this particular guy (in Manilla) was that knowledgable as he told me that I could just remove it. I asked if I could also remove CS2 and CS3 while I was at it and he said yes, and then to re-install CS4. (I also remember Ramone saying this was OK in another discussion).
I went in to Applications/Utilities/Adobe/Uninstall and deleted version 3. There was no uninstall for version 2, so I just dumped it. When I then went back to uninstall CS4 that wasn't there.
I searched and found a suggestion from Ramone to download CS4 Clean script. This I did. Unfortunately, it asks me to UNINSTALL CS4 FIRST!
Before running Clean Script. Of course I can't do that, THAT is my problem. When I tried to run it anyway, it just told me there was nothing to clean!
PLEASE..what do I do now? I am stuck with a programme that doesn't work, and I am unable to uninstall it. I would just dump it in the Trash, but I read in the 'Ramone' discussion that, that was a No-no!
Thanks for your patience
Mark

There is no need to uninstall CS2 and CS3.
As far as the old hard drive I would have saved my data and wiped the drive. No need to deactivate the drive as Adobe has it recorded that the drive was dead.
SInce you started deleting things you best bet is to run the CS3 clean script and then the CS4 Clean script on high. Then reinstall everything. Sorry you had to speak with an idiot in Manilla. I have dealt with them before and its like explaining something to a sack of hammers.

How do I install all my old programs and data from an old system folder after I have reinstalled the same OSX system after a crash?

The system is OSX10.5.8 Leopard on a 2009 imac. A new system was installed from the installation disks and the original system saved to a folder.
I need to use my Adobe programs, rescue my email, i-tunes and iphoto data. The disk utility indicates that my Time Machine back-up disk is damaged and I don't want to take a risk of having Time Machine erase my hard drive and try to reinstall the exact system existing at the time of the crash. There was over 650 gb of stored files that I was copying and removing from the drive at the time it crashed. The total size of the original system file is still about 650 Gb.
I would prefer to go back in Time Machine and only rescue the programs as most of the files have been copied to external hard drives, but I can't access the back-up hard drive from the new version of the Time Machine. Or by I don't want the Time Mchine to start copying the new operating system which would include all the data in the old system file. Time Machine was working fine at the time of the crash.

No, the disk was backed up with time machine a few hours prior to the crash. I was unable to open the computer when I tried to restart it- got a grey screen with the spinning disk- after a few minutes the screen would go black and would reboot continuously, but not load any images or programs. I started the computer from the 10.5.4 installation disks and checked both the time machine external hard drive and the Imac internal drive with the disk utilities. Both showed as damaged --the internal drive and permissions were repaired, but the external drive (time machine back-up) was damaged and not repairable by disk utilities. I don't believe that the external drive for Time Machine was connected to the computer at the time of the crash as I was copying files to a different hard drive drive. And I was not having any problems with the TM back-up drive prior to the crash.
I accessed the Imac internal disk by firewire (as a target disk) and copied as many data files as I had room for on my external hard drives available. And I deleted quite a few files from the imac internal drive (mostly just jpegs, duplicate tifs, etc--nothing that was used by i-photos, i-tunes or the Mail program).
Then I installed a new OSX10.5.4 system from the installation disk and the old system was moved to a folder on the hard drive. I previousy had had the option to reinstall the complete system from Time Machine when I connected that drive and booted with the installation disks with the C key depressed. But it didn't seem like a good option because I was unsure of the condition of that external disk and whether it would be able to reinstall my data correctly, once it had erased my internal hard drive.
I'm considering buying some new external hard drives and backing up the present system to time Machine (so I'll still have my old data in the old system folder). And then I would try using the old Time Machine back-up to try to reinstall the sytem previous to the crash. That back-up would reinstall about 700gb of data and operating software and programs which sounds like a lengthy back-up. Since I have never used Time Machine to do a full reinstallation (I've only used it for individual files), I'm reluctant to do anything rash.
I'm a professional designer (with a deadline) but I can still use my Illustrator and Photoshop by opening them from the old system folder and saving the files to an external drive. So it's not neccessary to do anything hasty except to delete some of the excess art and document files that were causing the computer to run slowly and the Adobe programs to crash when I tried to save my work. I have quite a few books on tape in the i-tumes folder which is probably talking up tons of space but I don't where the i-tunes files live.
Thanks for any help. Peggy
Message was edited by: peggy toole

Due to my laptop screen failing i have to return to facory settings, can i reinstall adobe reader and adobe air afterwards?

Due to my laptop screen failing I have to return it to factory settings, can I reinstall adobe reader and air afterwards?

I don't see why not. Do you foresee a special difficulty?

Firefox hangs on opening requiring force quit I have snow leopard mac It hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise m

Firefox hangs on opening requiring force quit I have snow leopard Mac It even hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise me
== This happened ==
Every time Firefox opened
== I tried to update firefox add-ons ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Try a new profile. See [[Recovering important data from an old profile]]

Itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

Can you start QuickTime on your computer?
You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again.

Mail app deleted and reinstall wont open, says not compatible with OSX

i accindetally deleted my mail app and emptied the trash, when I tried to reinstall from the startup disk, it installs but wont open, saying that the version of mail is not compatible with the version of OSX (10.5.8)

The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
There is no downloadable version of Mail.app - it comes with the operating system i.e. on your install disks.

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

I get Error: Platform version '5.0' is not compatiblewith min Version =6.0 max Version =6.0, I have uninstalled and reinstalled twice how do I fix this?

I have completed a factory system restore.
After doing a complete factory reinstall the FF updater is not installing the latest updates.
I get this error message:
Error: Platform version '5.0' is not compatible with minVersion>=6.0 maxVersion<=6.0.
I have completed these steps:
Make a Backup of your Firefox Profile folder in some other location
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
Completely Uninstall Firefox
https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox
http://kb.mozillazine.org/Uninstalling_Firefox
SELECT TO REMOVE USER DATA AND SETTINGS
Download latest Firefox version from one of these links:
http://www.mozilla.com/en-US/firefox/new/
http://www.mozilla.com/en-US/firefox/central/
http://www.mozilla.com/en-US/firefox/fx/
http://www.mozilla.com/en-US/firefox/all.html
Installing Firefox
https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows
http://kb.mozillazine.org/Installing_Firefox
Manually Restore the Backed-up Firefox Profile
http://kb.mozillazine.org/Profile_backup#Manually_restore_the_profile

The updater wasn't able to update all the files and some were left as older versions.
Do a clean reinstall.
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Double-click/Drag-&-drop Photoshop files opens application but not file or I get a message saying that some files in Application Support are missing and I have to reinstall. (Photoshop CS/CS2/CS3)

This is most commonly due to installing Photoshop CS/CS2 before doing an archive and install of Mac OS10.3 or OS10.4. One solution is to reinstall Photoshop 7/CS/CS3 after you have installed Mac OS10.3 or OS 10.4. If you have Photoshop 7 and 8(CS), the easiest way to reinstall Photoshop (without disturbing the original installation) is to install to your desktop. After the install is done just trash the Photoshop folder on the desktop. Note: This will only work with Photoshop 7 and 8(CS) but not with 9 (CS2). Photoshop CS2 you must delete the Photoshop CS2 folder. If you have any 3rd party Plugins or presets remove them from the folder before deleting. Just placing the folder in the trash will not work it must be deleted. After reinstalling CS2 you can now put all 3rd party Plugins and presets back in the new folder. --------------------------- Another solution courtesy Anne Shelbourne Open your Previous System folder. Find "Adobe Unit Types". Copy it into: <Your current system Hard Drive>/Library/ScriptingAdditions/ Then reboot your Mac. --------------------------- However, if you happen to be running a non-English version, like Photoshop CS CE or Photoshop CS ME, it appears the missing file does not get installed. You would need to install and delete the international English version first.

The problem you got into is a known problem after updating to Tiger. It is a small 4K file that gets trashed with the update. It is called the Adobe Unit Types. Both Photoshop and Photoshop Elements need this file to function.
One way to get it back is to reinstall Photoshop, the other is to add this file again.
You can get the file from here http://www.dd.se/Tips/bildbehandling/downloads/AdobeUnitTypes.zip
It is only 3,7 KB big.
You put the file you download here:
[hard disk] /Library/ScriptingAdditions. If you don't have a Scripting Additions folder, you create it.
As you trashed Photoshop, you need to completely deinstall it to be able to reinstall it.

Is there a Data Execution Prevention compatable version of iTunes? I have reinstalled iTunes 10.5 at least 10 times, and after it installs, it will not open because of DEP.

I have tried all the advice I have seen on Apple Support discussion boards for the past 2 days, and nothing works. Disabling DEP is not possible, regardless of what the Windows Support discussions tell you. In the meantime, I have absolutely no access to iTunes, or even the ability to update my iPhone or iPod. The only feasable solution is the possibility of a version of iTunes that is compatable with Data Execution Prevention settings.
In the past 2 days, I have: Removed iTunes and related components from the Control Panel (numerous times) Per the instructions on Apple Service discussions pages, I did it in this order. 1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Device Support 5. Bonjour ^. Apple Application Support. After all that, I reinstalled iTunes.
Everything looks fine during installation, with no error messages. At the end, it says everything was successfully installed. However, when the installation tool closes, iTunes will only partially open a window, but will stay blank. Then I get the message that iTunes has stopped working and that Windows has shut it down. Then I get notified that DEP has caused iTunes to shut down.
Can someone please help? Or, is there a DEP compatible version of iTunes?
I would appreciate any help. Thanks!!

Polydorus,
Thank you for your kind reply. During the many times I uninstalled iTunes, and all the other Apple programs, I only used the Uninstall Programs in Windows Control Panel. To make a long story short, I found a solution that works for me, but it is still not a complete soluton.
Here is what I did:
I used Uninstall Program in the Windows Control Panel to uninstall everything IN THIS ORDER
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support
Then I went to C:\Program Files and looked for any iTunes or Apple program listed there and deleted it.
I have 64-bit, so I then went to C:\Program files (x86) and looked for any iTunes, QuickTime, Bonjour or any other file or folder that had Apple or any Apple program in the name and deleted it.
I went to C:\Windows|SysWOW64\Quicktime and C:\Windows\SysWOW64\QuicktimeVR and deleted them
Go back to START, and open the "C" drive. Open the USERS folder. Open the folder with your username. Open the AppData folder. Then double-click on the LOCAL folder to open it. If you see any files or folders there that show any Apple program or file, delete those files or folders. Then go to the REMOTE folder and do the same. If there are any other users on this computer, go to each individual user and do the same thing in each LOCAL and REMOTE folder. Restart your computer.
Go to http://www.apple.com/itunes/download/ This is the page where you will actually download iTunes. Scroll down the page to the section under "Windows Software" that says "64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer". Click on that line to get the installer. It will take you to another download window.
Scroll to the bottom of the page to the message that says "Download for iTunes 10.4.1 for Windows (64-bit) here: iTunes for Windows 64-bit." Click there to get the download.
This is not iTunes 10.5, so you will not have access to "The Cloud", but it is at least functional until Apple actually comes out with a version that will not activate the DEP message. There was no combination of uninstalling and reinstalling, with or without Quicktime, with 10.5 that did not cause problems with Data Execution Prevention problems that I found.
I also used Firefox for the downloading instead of Internet Explorer. It just seemed to function better that way.
I hope this is helpful to someone. It's just what worked for me.

Reinstall PSCS4

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