Reinstall Windows and iTunes and keep data on Iphone
I'm going to wipe my Windows 7 system and reinstall. I know that when I install iTunes it will want to wipe my device to synk. I would like to backup ALL files related to itunes so that when I reinstall, I can copy the files back over and not lose anything. Other than the following windows folders: program files, my music, appdata, are there any additional files? I'm having trouble finding the ones for my phone. Where are these files located? I could care less about music as I have all this stored elsewhere, but I care about the saved data within my apps on my phone I do not want this resetting. Please help me avoid a wipe of my phone.
Thank you
found answer here
https://discussions.apple.com/message/10537714#10537714
Nevermind, I was able to figure it out from some other posts. AUthorized new installation, found old music files, consolidated into my library. Seem to have lost my playlists, but no big deal.
Similar Messages
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Trying to upgrade Itunes get the following error msgs: Itunes not installed correctly reinstall (Windows error 126) and missing file MSVCR80.DLL?
Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98972) -
Ipod touch won't connect to computer, windows 7, and itunes, and won't charge on my computer
Whenever I plug in my ipod touch to my computer, NOTHING HAPPENS.There is no "bleep" sound, nothing shows up under my computer, nothing shows up in itunes, and my ipod touch won't even charge. How can I fix this?
I have tried many things to fix this issue, including reading and doing everything listed under "iOS: Device not recognized in iTunes for Windows".
I have:
- deleted itunes and reinstalled it
- reset my ipod touch using the home and power key
- tried fixing drivers
- using a different cord
- using a different computer (my ipod touch won't even show up on any other computer)
etc.
And yet my ipod touch still will not connect to my computer or itunes, and will not charge on my computer. It charges fine in the wall, though.
I have more information that I believe may be integral to fix this issue:
- My ipod touch is up to date with iOS 8.0.2
- My itunes is up to date with version 11.4
- I tried to connect my ipod using bluetooth, and it shows up like this
(other than this, it won't show up on my computer at all)
- After I had updated my ipod touch and itunes and even synced my ipod (which had worked fine), I had then put a facebook app and facebook message app on my ipod touch, which after I had done that the next day I noticed that my ipod touch would not even show up on my computer at all (so I deleted the apps) and yet the problem is still persisting.
- I installed iCloud on both my ipod touch and my itunes
- Other than what I stated, I have not made any changes to my ipod touch.
In my device manager, NO APPLE PRODUCTS/DRIVERS SHOW UP ANYWHERE
The only place that apple mobile device show up at is here -
I've even tried to reset/stop/set to automatic the Apple Mobile Device here, and still it does not help.
Someone please help me. I've provided much information, so some assistance would really be appreciated. If I need to provide more information, please let me know.You can try going to Settings>General>Reset>Erase all content and setting and then try setting up via iTunes. If still problem then set up via wifi and go to an Apple Store
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have just installed the new version of itune (11.1) and it keeps coming up with this message. "itunes requires a newer version of apple mobile device support. Please uninstall both apple mobile device support and itunes and then reinstall itunes." I have done this step 3 times, while following the support steps on how to fully remove all itunes and related programs. I keep getting the same issue.
Also, my computer recognizes my phone but itunes wont. When I try to do a driver update according to the support page it keeps telling me that "The folder specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows x64- based systems." On the support page it also suggests trying an alternate folder (program files(x86)/common files/ apple/ mobile device software/ drivers) That doesn't work either.
I am getting extremely frustrated.... Can someone PLEASE help!!!!
I also just upgraded my phone from and iphone4 to an iphone 5c.many thanks. That's also useful to know.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
i have nothing on this macbook air just iPhoto and iTunes and the error startup dic full message keeps coming up and the storage is full of other i don't know what to do.how do i delete all of this?
First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal. -
Nano not recognised on windows or itunes and will not charge, help!!!!
i went to update my ipod the other day and it said that the ipod was corrupted, so i took it out and pluged it back in again and it worked fine. then i went to charge my ipod on the computer a couple of days later and its not regognised on windows or itunes and will not charge!
i have reset, restarted and updated etc and nothing has happened. i have read other thru peoples messeges who have simular problems and they say that reinstalling and reseting to factory conditions doesnt work.
can someone please help me or has any one had the same problem? thankscan i put it into disk mode if the computer doesnt recognise it at all?
Yes, you can.
"Putting your iPod into disk mode" is simply a process that involves pressing a few buttons on your iPod, getting it into Disk Mode.
To put your iPod into Disk Mode, follow the steps in this article -> Putting your iPod into Disk Mode
As Bryan said, see if the iPod is recognized by your computer when it's in disk mode.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards! -
When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!
Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.
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For some reason the Apple ID window in iTunes and App Store now seems to suddenly have a character number constraint which prevents me using my 29 character Apple ID. As a result I am unable to enter the final few characters of my Apple ID which I have had for many years. Does anyone know what has caused this?
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
In Windows 7, iTunes gives error message "An iPhone has been detected, but it could not be identified properly. Please disconnect and reconnect the phonon then try again."
I have a iphone 4S. It has been activated on Win 7 computer and synced. But overnight this meassage reappears.I have same error except that i get it even when my phone is not connected.
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I'm running Windows 7 and iTunes (and the other Apple programs) wouldn't automatically update. Went through all the options and finally had to delete all Apple files and re-download iTunes. Worked fine, until the next update. Is there a glitch in the system? Does someone know of some proprietory block (I think it is related to Quicktime)? Also, once I re-downloaded everything, cleaned everything up, and deleted duplicate files, I closed down my computer. When I re-started it, iTunes was "brand new" -- all of my music, organization, tagging, etc. was gone and had to start over. Idea?
Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!
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i just got my mac book pro and i am trying to log into my app store and iTunes and i try to log in and it keeps saying you need to review your account what does this mean and what should i do
Please provide the full text of the message and describe at which point in the login progress it is displayed.
In the meantime, make sure you're logging in with the same Apple ID and that the new computer is authorized with that iTunes account. -
I have an Apple ID, I can't login into Apple store and iTunes , it keeps declining my payment details. Please what should I do?
What are you trying to use as your payment method, credit card, debit card ... ? Debit cards don't appear to still be accepted in all countries, and even where they are it seems (based on what some people have posted) that not all work.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Do you have a different card that you could try ? Or do you get the 'none' option on the payment details screen (that would allow you to download free items) ? If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054 -
i changed my apple password and itunes store keeps telling me that that password hasnt been used at itunes store before and then it prompts me to change my password again
Bolitho wrote:
I changed my Apple ID,
You updated your AppleID with new email address or you created a new AppleID account? -
My iphone charged but when it turns on does not continue charging also windows and itunes do not identify my iphone!!!
please helpMacafee security center is may be the culprit.
Open Macafee then: select;
Internet & Network > configure
Firewall > Advanced
Programm Permissions > scroll down to Itunes
Highlight (click on)
Then Grant full access to Itunes.
APPLY then OK
When you select store from Itunes you will need to register with Itunes.
Try that or:
Disable your firewall.
I Hope I Was Able To Help You Or Solve Your Question.
Simmm
3/12/2012
If Someone Helped You, Click
"This Helped Me"
If Someone Solved Your Question, Click
"This Solved My Question" -
TS1436 I cant burn CDS using itunes but burns using windows media. itunes up to date what now?
I cant burn cds using itunes but burns in window media.itunes up to date what now?
Join the crowd. I was thinking of going back to a previous version, but had heard that could be a problem. Fortunately, I have more than one computer and things work fine there. I'm thinking it could be the burner in the problem computer, but it was working just fine before the upgrade...
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Updated to ios 5 and itunes 10.5 for my iphone and now i lost all apps and songs that i had downloaded in the past. how do i get everything back?
in order to restore your songs and apps, you should just reconnect to itunes and sync your data. your phone ran a backup before it upgraded, and you can also do a restore. but the key is still to go to your itunes and sync back to your phone what you wanted there in the first place.
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