Reinstall woes

I was unable to install Adobe Photoshop and their technician suggested I try another installation disk , which was Panther.
Then I reinstalled Tiger as an Upgrade. I thought I would recover everything but I had a couple of files on my desktop and they're gone. So is my iPhoto Library.
(Still can't install Photoshop, but that's another story)
Any chance of recovery?
iMac G4   Mac OS X (10.4.7)  

Possibly can recover them with...
http://www.prosofteng.com/products/datarescueinfo.php?PHPSESSID=4a175ae450953b997958bbb28e6e01f8
Or...
http://www.stellarinfo.com/mac-data-recovery.htm
But I haven't tried the second one.
The more you use that Disk, the less likelyhood of recovery. FWTDM would be the best if you have two Macs.

Similar Messages

  • FAQ on how to reinstall Leopard?

    I've been having FCS 2 woes ever since I got my Mac Pro and a clean reinstall was suggested. I did archive reinstall and was told it can destroy frameworks. Do I just follow the erase and reinstall on my DVDs or are there other things I can do to enhance performance? thanks.

    There's no need to install Tiger first unless your Leopard disk is an upgrade disk and not a retail disk. Or you could just buy Snow Leopard. You can order a Snow Leopard 10.6 install disk for $29 as long as you have at least1gb of RAM and 5gb of free space on your hard drive. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY
    Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
    When it does startup, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
    Click on the drive and select the Erase tab. Set the format value to Mac OS Extended (Journaled) and click the Erase button. After that has finished select the Partition tab. Type in a Name for your hard drive and select how many partitions you want from the Volume Scheme. (The usual setting is one partition.) Click on the Options button after you've selected apartition to make sure it's set for GUID. Then click the Apply button and after the Partitioning is done quit Disk Utility.You can now follow the instructions on the install screen

  • How do I install all my old programs and data from an old system folder after I have reinstalled the same OSX system after a crash?

    The system is OSX10.5.8 Leopard on a 2009 imac. A new system was installed from the installation disks and the original system saved to a folder.
    I need to use my Adobe programs, rescue my email, i-tunes and iphoto data.  The disk utility indicates that my Time Machine back-up disk is damaged and I don't want to take a risk of having Time Machine erase my hard drive and try to reinstall the exact system existing at the time of the crash.  There was over 650 gb of stored files that I was copying and removing from the drive at the time it crashed. The total size of the original system file is still about 650 Gb.
    I would prefer to go back in Time Machine and only rescue the programs as most of the files have been copied to external hard drives, but I can't access the back-up hard drive from the new version of the Time Machine.  Or by I don't want the Time Mchine to start copying the new operating system which would include all the data in the old system file. Time Machine was working fine at the time of the crash.

    No, the disk was backed up with time machine a few hours prior to the crash.  I was unable to open the computer when I tried to restart it- got a grey screen with the spinning disk- after a few minutes the screen would go black and would reboot continuously, but not load any images or programs. I started the computer from the 10.5.4 installation disks and checked both the time machine external hard drive and the Imac internal drive with the disk utilities. Both showed as damaged --the internal drive and permissions were repaired, but the external drive (time machine back-up)  was damaged and not repairable by disk utilities. I don't believe that the external drive for Time Machine was connected to the computer at the time of the crash as I was copying files to a different hard drive drive. And I was not having any problems with the TM back-up drive prior to the crash.
    I accessed the Imac internal disk by firewire (as a target disk) and copied as many data files as I had room for on my external hard drives available.  And I deleted quite a few files from the imac internal drive (mostly just jpegs, duplicate tifs, etc--nothing that was used by i-photos, i-tunes or the Mail program).
    Then I installed a new OSX10.5.4 system from the installation disk and the old system was moved to a folder on the hard drive.  I previousy had had the option to reinstall the complete system from Time Machine when I connected that drive and booted with the installation disks with the C key depressed.  But it didn't seem like a good option because I was unsure of the condition of that external disk and whether it would be able to reinstall my data correctly, once it had erased my internal hard drive. 
    I'm considering buying some new external hard drives and backing up the present system to time Machine (so I'll still have my old data in the old system folder).  And then I would try using the old Time Machine back-up to try to reinstall the sytem previous to the crash.  That back-up would reinstall about 700gb of data and operating software and programs which sounds like a lengthy back-up.  Since I have never used Time Machine to do a full reinstallation (I've only used it for individual files), I'm reluctant to do anything rash.
    I'm a professional designer (with a deadline) but I can still use my Illustrator and Photoshop by opening them from the old system folder and saving the files to an external drive.  So it's not neccessary to do anything hasty except to delete some of the excess art and document files that were causing the computer to run slowly and the  Adobe programs to crash when I tried to save my work. I have quite a few books on tape in the i-tumes folder which is probably talking up tons of space but I don't where the i-tunes files live.
    Thanks for any help. Peggy
    Message was edited by: peggy toole

  • X201 Woes - Do not buy one

    I offer this as my story as an X201 owner and the 'support' i have been given by Lenovo. It is a sad but causionary tale and I would suggest that anyone planning to buy a Lenovo laptop takes note.
    I initially sent this email on the 8th March and have thus far received no response to it:
    I was given this email address to make a complaint regarding the ongoing issue I currently have with my new Lenovo Thinkpad X201 that I purchased from your website just before Christmas. Whilst your support staff have been generally courteous and polite (this is certainly not a complaint against them), getting some resolution to my problem has proved difficult, expensive and time consuming. My problem’s start with an intermittent fault with my wireless that seems to cut out for no reason and will not restart unless I reboot the computer. I initially contacted your colleagues on the 28th Feb regarding this issue after logging my issue online and being given an issue number 01DM8W5 . They remoted onto my laptop and whilst keeping me on the phone for 40mins looked at the various settings without changing much except 1 power saving setting within power manager. I was asked to get in contact should this solve not solve the issue and I was reasonably satisfied that they had attempted to fix the issue, I asked if this was a known issue and I was told it was not. As I work in IT I checked the relevant forums on Lenovo and found that a number of people have mentioned this issue. I include a number here for you to see
    http://forums.lenovo.com/t5/X-Series-Tablet-ThinkPad-Laptops/Persistent-WIFI-problem-wity-my-X201-ta...
    http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/x201-wireless-always-suddenly-turn-off-and-can...
    http://forum.notebookreview.com/lenovo-ibm/552579-x201-intel-n-6200-severe-wifi-issues.html
    I have also included a couple of other articles that describe the same issue on other laptops (wireless card issue?)
    http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T510-Advanced-N-6200-wireless-turns-off-its...
    As the issue occurred again, I contacted your team on the 1st March and explained that the fix had not done the job. Your colleague immediately stated that I should return the laptop complete for repair and probable reinstall and as I only have a carry in warranty I would have to bring it into one of your service centres. I explained that this would not be a problem (although I was not impressed at the idea given the expense of the laptop in the first place) and given that I live on the edge of London I assumed that IBM/Lenovo would have a service centre in the capital. I was still in discussion with your colleague when I realised that I was required to take this to Colchester which is 58 miles (approx 95km away). I explained that this was not acceptable and the offer of a courier was made (something again not easy given that it requires you to be in between 9-5 with no specific time given for collection and losing my laptop for at least a week, I do have to work). I explained to your colleague that I hadn’t tried  suggested fixes from your forum (uninstalled access connections, Intel drivers and tried reinstalling) and before wasting my/your time/money it may be advisable to try these first.
    Sadly these also did not manage to fix the issues either so I contacted you again on the 7th March to organise a courier collection, another member of your team stated that issue number  01DM8W5 had been closed and I would have to open another (issue number A1LXVYL). Although annoying, I explained what had been happening and your colleague asked to remote onto my computer. I agreed and explained that on occasions when I have issues Fn+F5 may not work (it wasn’t). I also explained the fixes I had tried and that even though she denied this was a known issue the Lenovo forum suggested otherwise. She then proceeded to reinstall access connections and the Intel drivers, restarted the pc and after another 30 mins on the phone (at my expense) said it was now working so the issue must be fixed and she would not get the pc collected. I explained that the definition of an intermittent fault is that it doesn’t always happen and all she had done is reinstall what I had already reinstalled. She then opened a cmd screen and started a ping going and stated I was required to provide a print screen when it next happens. I explained that the ping would not stop as the computer was currently on a wired connected to ensure that the remote connection was not dropped (something that had been requested on previous calls and something I had explained to your colleague), at this point she seemed to be trying to get rid of me. As she would still not accept there was an issue I suggested that it would probably be best that I call back when the issue next occurs on a wired connection so she could see what has happen. She said this was the best plan and that was how we left it.
    The issue has reoccurred today (8th March), and I have spoken to another one of your representatives. I explained what had been said previously and that they were welcome to log onto my pc to check the issue. I was now told this was not required and I would be sent an email with the details on how to post the laptop back to the service centre. I explained that a courier had been previously offered and then after checking this I was offered this again (9-5, no time slot). Luckily, my fiancé is off work tomorrow and is able to wait in for the collection, I hope it turns up. I checked with your colleague and I explained that I have copied a number of files etc to my new pc and would I need to back it all up. I was told that I could remove the hard drive and battery and just send back the shell for testing and I will be without it for at least 6 working days.
    As you can see, I have not had a great experience with your support team wasting both my time/money to try and sort this out. As from tomorrow I am going to be without the laptop that I have spent the best part of £1000 on for a minimum of a week and my fiancé is going to have to wait in, possibly for the whole day, to have it collected. It also seems that your support representative seemed unwilling to accept that this is a known issue and didn’t seem to follow the same procedures for dealing with it. Due to these issues and the time/expense I have had to go to thus far to get my laptop repaired I would think that it would only be fair that my warranty to be reset from the date the laptop is finally returned to me for a whole year and if I encounter any further issues with the wireless I should have the option of returning the laptop in full and receive a full complete refund. I have been tried to be as reasonable as possible with your company and with your staff and I hope you that will be with me. I hope you understand my frustration and can return my laptop in fully working order shortly. If you could acknowledge receipt of this email it would be appreciated.
    After receiving no response i contacted support again today (30th March) as the problem is still not solved and here is the update i sent in.
    The laptop was collected on Wednesday 9th March in the box the laptop was delivered in. It spent a week in the repair centre and I was contacted by support to say that the centre now required my hard drive as they could not replicate the problem. I explained that this was unacceptable as I had personal data locked on the drive and had not removed it as I had been told to keep the hard drive. I suggested they were just going to do a complete system restore which the engineer checked and agreed with, they said they would send the laptop back to me so I could do this. I also asked if my complaint email had been received as I had received no response and I was promised that this was being escalated to management. I asked what would happen if the laptop still did not work, the support engineer would not give me an answer stating that management would have to decide this. I also asked for a timeframe regarding a response to my email and again this was not forthcoming.
    When I finally collected the laptop from my local DHL centre which is only open/can deliver Mon-Fri 9-5 (do they think people don’t have to work) I copied all the data off of the laptop and did a full system recovery. Sadly this still has not solved the issue so today (30th March) I have again contacted the support line and explained that it still is still not working and I have still not received a response to my email. After a long wait whilst the engineer looked for my email I was assured that it had been escalated to ‘The Management’ and they were looking into it. I requested to speak to ‘the management’ as after all this time I was running low on patience but was told they were unavailable to talk to (even though the engineer had apparently just spoken to them) and I would get an email at some point (no timescale given again). I thanked the engineer for his help and finally received this complaints reference from him shortly afterwards.
    I am writing this with a network cable plugged in as the wireless has indeed cut out again. I have done some research myself in the event viewer (something none of the support engineers investigated) and have found these entries that seem to occur every time it happens
    The description for Event ID 5005 from source NETwNs64 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    \Device\NDMP7
    Intel(R) Centrino(R) Advanced-N 6200 AGN
    The specified resource type cannot be found in the image file
    I also get the same error with event id 5007 and 5032.
    So now if you could please organise collection of the laptop as soon as possible so I can purchase a reliable ‘business’ laptop it would be appreciated.
    Regards
    I have sadly given up and now all i want is my money back.

    Thanks for your replies. The problem is not with the aerials or the connection. I'm pretty sure it's the card and I told them as much when i spoke to them. It does still appear in device manager, sometimes stating that the device can not start, not always though. When the issue occurs there are events in the event manager that suggest that the wireless card is playing up, something that none of the so called technical support even checked. The bluetooth remains working so and there isn't any real play in the swtich, so I would suggest that isn't the issue. I've read about almost exacly the same issue and they sent him a replacement wireless card, something i'd be quite happy to do but again something they refused to do.
    As an update, i've finally got a response from their complaints department after being told to write to a different email address (sadly forwarding is something they don't know how to do) and I have been told that they will not give me a refund until the problem has occured 3 times. I did argue that it has happened many more times than that and given the 2 times they have remoted onto my pc and i time i sent it back this constitutes 3 times but I will give them one more chance to fix it. They once again wanted me to pay to send it in but agreed to a courier after a bit of coaxing. Luckily the fiancee has got a day off to wait in for the collection as it could be anytime from 9-5. Fingers crossed this will be the end of it, sadly the bitter taste it has left won't leave for a while.

  • Due to my laptop screen failing i have to return to facory settings, can i reinstall adobe reader and adobe air afterwards?

    Due to my laptop screen failing I have to return it to factory settings, can I reinstall adobe reader and air afterwards?

    I don't see why not. Do you foresee a special difficulty?

  • Firefox hangs on opening requiring force quit I have snow leopard mac It hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise m

    Firefox hangs on opening requiring force quit I have snow leopard Mac It even hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise me
    == This happened ==
    Every time Firefox opened
    == I tried to update firefox add-ons ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

    Try a new profile. See [[Recovering important data from an old profile]]

  • Itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    Can you start QuickTime on your computer?
    You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again.

  • Mail app deleted and reinstall wont open, says not compatible with OSX

    i accindetally deleted my mail app and emptied the trash, when I tried to reinstall from the startup disk, it installs but wont open, saying that the version of mail is not compatible with the version of OSX (10.5.8)

    The Combo updater of Leopard 10.5.8 can be found here:
    http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
    There is no downloadable version of Mail.app - it comes with the operating system i.e. on your install disks.

  • I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened.  Please repair or reinstall QuickTime".  I did that and it did not help.  Any ideas?

    I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened.  Please repair or reinstall QuickTime".  I did that and it did not help.  Any ideas?

    Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • I get Error: Platform version '5.0' is not compatiblewith min Version =6.0 max Version =6.0, I have uninstalled and reinstalled twice how do I fix this?

    I have completed a factory system restore.
    After doing a complete factory reinstall the FF updater is not installing the latest updates.
    I get this error message:
    Error: Platform version '5.0' is not compatible with minVersion>=6.0 maxVersion<=6.0.
    I have completed these steps:
    Make a Backup of your Firefox Profile folder in some other location
    http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
    Completely Uninstall Firefox
    https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox
    http://kb.mozillazine.org/Uninstalling_Firefox
    SELECT TO REMOVE USER DATA AND SETTINGS
    Download latest Firefox version from one of these links:
    http://www.mozilla.com/en-US/firefox/new/
    http://www.mozilla.com/en-US/firefox/central/
    http://www.mozilla.com/en-US/firefox/fx/
    http://www.mozilla.com/en-US/firefox/all.html
    Installing Firefox
    https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows
    http://kb.mozillazine.org/Installing_Firefox
    Manually Restore the Backed-up Firefox Profile
    http://kb.mozillazine.org/Profile_backup#Manually_restore_the_profile

    The updater wasn't able to update all the files and some were left as older versions.
    Do a clean reinstall.
    If there are problems with updating then best is to download the full version and uninstall the currently installed version.
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version.
    * Do not remove personal data when you uninstall the current version.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox
    * http://kb.mozillazine.org/Profile_backup

  • Double-click/Drag-&-drop Photoshop files opens application but not file or I get a message saying that some files in Application Support are missing and I have to reinstall. (Photoshop CS/CS2/CS3)

    This is most commonly due to installing Photoshop CS/CS2 <i>before</i> doing an archive and install of Mac OS10.3 or OS10.4.<br /><br />One solution is to reinstall Photoshop 7/CS/CS3 after you have installed Mac OS10.3 or OS 10.4.<br /><br />If you have Photoshop 7 and 8(CS), the easiest way to reinstall Photoshop (without disturbing the original installation) is to install to your desktop. After the install is done just trash the Photoshop folder on the desktop.<br />Note: This will only work with Photoshop 7 and 8(CS) but not with 9 (CS2).<br /><br />Photoshop CS2 you must delete the Photoshop CS2 folder. If you have any 3rd party Plugins or presets remove them from the folder before deleting. Just placing the folder in the trash will not work it must be deleted. After reinstalling CS2 you can now put all 3rd party Plugins and presets back in the new folder.<br /><br />---------------------------<br />Another solution courtesy Anne Shelbourne<br /><br />Open your Previous System folder. <br />Find "Adobe Unit Types". <br />Copy it into: <Your current system Hard Drive>/Library/ScriptingAdditions/<br />Then reboot your Mac.<br /><br />---------------------------<br />However, if you happen to be running a non-English version, like Photoshop CS CE or Photoshop CS ME, it appears the missing file does not get installed. You would need to install and delete the international English version first.

    The problem you got into is a known problem after updating to Tiger. It is a small 4K file that gets trashed with the update. It is called the Adobe Unit Types. Both Photoshop and Photoshop Elements need this file to function.
    One way to get it back is to reinstall Photoshop, the other is to add this file again.
    You can get the file from here http://www.dd.se/Tips/bildbehandling/downloads/AdobeUnitTypes.zip
    It is only 3,7 KB big.
    You put the file you download here:
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    As you trashed Photoshop, you need to completely deinstall it to be able to reinstall it.

  • Is there a Data Execution Prevention compatable version of iTunes?  I have reinstalled iTunes 10.5 at least 10 times, and after it installs, it will not open because of DEP.

    I have tried all the advice I have seen on Apple Support discussion boards for the past 2 days, and nothing works.  Disabling DEP is not possible, regardless of what the Windows Support discussions tell you.  In the meantime, I have absolutely no access to iTunes, or even the ability to update my iPhone or iPod.  The only feasable solution is the possibility of a version of iTunes that is compatable with Data Execution Prevention settings. 
    In the past 2 days, I have:  Removed iTunes and related components from the Control Panel (numerous times)  Per the instructions on Apple Service discussions pages, I did it in this order.  1. iTunes  2. QuickTime  3. Apple Software Update  4. Apple Mobile Device Support 5. Bonjour ^. Apple Application Support.  After all that, I reinstalled iTunes. 
    Everything looks fine during installation, with no error messages.  At the end, it says everything was successfully installed.  However, when the installation tool closes, iTunes will only partially open a window, but will stay blank.  Then I get the message that iTunes has stopped working and that Windows has shut it down.  Then I get notified that DEP has caused iTunes to shut down. 
    Can someone please help?  Or, is there a DEP compatible version of iTunes? 
    I would appreciate any help.  Thanks!!

    Polydorus,
    Thank you for your kind reply.  During the many times I uninstalled iTunes, and all the other Apple programs, I only used the Uninstall Programs in Windows Control Panel.  To make a long story short, I found a solution that works for me, but it is still not a complete soluton.
    Here is what I did:
    I used Uninstall Program in the Windows Control Panel to uninstall everything IN THIS ORDER
    1. iTunes
    2. QuickTime
    3. Apple Software Update
    4. Apple Mobile Device Support
    5. Bonjour
    6. Apple Application Support
    Then I went to C:\Program Files and looked for any iTunes or Apple program listed there and deleted it.
    I have 64-bit, so I then went to C:\Program files (x86) and looked for any iTunes, QuickTime, Bonjour or any other file or folder that had Apple or any Apple program in the name and deleted it.
    I went to C:\Windows|SysWOW64\Quicktime  and C:\Windows\SysWOW64\QuicktimeVR and deleted them
    Go back to START, and open the "C" drive.  Open the USERS folder.  Open the folder with your username.  Open the AppData folder.  Then double-click on the LOCAL folder to open it.  If you see any files or folders there that show any Apple program or file, delete those files or folders.  Then go to the REMOTE folder and do the same.  If there are any other users on this computer, go to each individual user and do the same thing in each LOCAL and REMOTE folder.  Restart your computer.
    Go to http://www.apple.com/itunes/download/ This is the page where you will actually download iTunes.  Scroll down the page to the section under "Windows Software"  that says "64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer".  Click on that line to get the installer.  It will take you to another download window.
    Scroll to the bottom of the page to the message that says "Download for iTunes 10.4.1 for Windows (64-bit) here: iTunes for Windows 64-bit."  Click there to get the download.
    This is not iTunes 10.5, so you will not have access to "The Cloud", but it is at least functional until Apple actually comes out with a version that will not activate the DEP message.  There was no combination of uninstalling and reinstalling, with or without Quicktime, with 10.5 that did not cause problems with Data Execution Prevention problems that I found.
    I also used Firefox for the downloading instead of Internet Explorer.  It just seemed to function better that way.
    I hope this is helpful to someone.  It's just what worked for me.   

  • I am trying to access iphoto from my external drive (8.1.2) which will not open and I am unable to access any of my photo library.  It informs me I may need to reinstall, but the purchases in APP store are not there!

    The below is the report generated:
    Process:    
    iPhoto [389]
    Path:       
    /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/iPhoto
    Identifier: 
    com.apple.iPhoto
    Version:    
    8.1.2 (8.1.2)
    Build Info: 
    iPhotoProject-4240000~8
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [127]
    User ID:    
    502
    Date/Time:  
    2013-10-20 21:55:47.256 +0100
    OS Version: 
    Mac OS X 10.8.5 (12F45)
    Report Version:  10
    Interval Since Last Report:     
    1787 sec
    Crashes Since Last Report:      
    10
    Per-App Crashes Since Last Report:   10
    Anonymous UUID:                 
    3F2ACC2C-8386-EF27-DC59-EFEFE8538DC9
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
      Referenced from: /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/iPhoto
      Reason: image not found
    Binary Images:
    0x1000 -   0x9fbfee  com.apple.iPhoto (8.1.2 - 8.1.2) <436E886C-E26D-2C7D-9745-252829318EFE> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/iPhoto
      0xb31000 -   0xb5aff3  com.apple.DiscRecordingUI (7.0 - 7000.2.4) <2B039C8A-C64C-3457-BBC3-2B7E8D1A947C> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
      0xb73000 -   0xb75fff  com.apple.ExceptionHandling (1.5 - 10) <435C80BD-F463-360B-86CA-5E001CACD421> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
      0xb7b000 -   0xc26fff  libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
      0xc6a000 -   0xc74fff  com.apple.UpgradeChecker (1.0 - 1.1) /Volumes/VOLUME/*/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versi ons/A/UpgradeChecker
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      0xd42000 -   0xddeffc  com.apple.MobileMe (8 - 1.0) <47DF6C20-78C5-1AA2-1D64-274EAE522D93> /Volumes/VOLUME/*/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/ MobileMe
      0xe40000 -   0xf5fffb  com.apple.WebKit (8536 - 8536.30.1) <4A5E9136-681F-3AB1-AD69-B59F2B9126E7> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x1010000 -  0x1261ff3  com.apple.MessageFramework (6.6 - 1510) <6416EA36-21B9-3A8F-9F5C-E6BE23E9D131> /System/Library/Frameworks/Message.framework/Versions/B/Message
    0x1338000 -  0x134dff7  com.apple.iChat.InstantMessage (7.0.1 - 3306) <E2512D5F-4151-3ED4-BB9A-748B0B5F21BE> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
    0x135b000 -  0x135bfff +eOkaoCom.dylib (1) <17ADB0F4-BF83-0B0B-5293-F843F1724644> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoCom.dylib
    0x135f000 -  0x1392fe7 +eOkaoDt.dylib (1) <673BD0C5-FAC4-ABB7-B55E-FD8A75E4759D> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoDt.dylib
    0x1398000 -  0x14fefff +eOkaoFr.dylib (1) <684982FE-55E4-174D-9CF3-DA4319BD57F9> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoFr.dylib
    0x1502000 -  0x1526ff2 +eOkaoPt.dylib (1) <E2ED8DE8-7A2D-8309-3CB5-2E87F135A8A8> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoPt.dylib
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    0x8fec7000 - 0x8fef9e57  dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
    0x9073a000 - 0x909b6ff7  com.apple.QuickTime (7.7.1 - 2599.41) <D01684A3-7360-3CE7-B886-DDFDE1BAEA78> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x919f2000 - 0x91cb2ff3  com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x91e04000 - 0x9209eff7  com.apple.AddressBook.framework (7.1 - 1170) <9A7DDF7F-5081-3708-8965-E564953EEE39> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x9212c000 - 0x9213aff7  libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
    0x9229e000 - 0x9229efff  com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x922a0000 - 0x922a0fff  com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92d3f000 - 0x92d4dfff  com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x94241000 - 0x942a9ff7  com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x9472f000 - 0x94771ff7  libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
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  • Firefox 14 crashes on start up, in safe mode, trying to create new profile, after complete removal and reinstall, when run under different user

    AdapterDeviceID: 0x2a02
    AdapterVendorID: 0x8086
    Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:14.0.1
    BuildID: 20120713134347
    CrashTime: 1342625511
    EMCheckCompatibility: true
    Email: (email removed)
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1342622791
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 1909
    StartupTime: 1342625464
    Theme: classic/1.0
    Throttleable: 1
    Vendor: Mozilla
    Version: 14.0.1
    This report also contains technical information about the state of the application when it crashed.
    Deleted all of these and reinstalled
    /Users/<user_acct>/Library/Application Support/Firefox/
    /Users/<user_acct>/Library/Caches/Firefox/
    /Users/<user_acct>/Library/Preferences/org.mozilla.firefox.plist
    I have tried rebooting, running Disk Utility and repaired permissions, and checked I have admin privileges.
    I have Reset Launch Services in Snow Leopard.
    I have created a test account
    System Preferences > Users & Groups create a "Test Account"
    then tried launching FF from there = crash
    I have installed FF 13.0.1
    AdapterDeviceID: 0x2a02
    AdapterVendorID: 0x8086
    Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:13.0.1
    BuildID: 20120614114901
    CrashTime: 1342642579
    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1342642540
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 26
    StartupTime: 1342642569
    Theme: classic/1.0
    Throttleable: 1
    URL: http://www.mozilla.org/en-US/firefox/13.0.1/firstrun/
    Vendor: Mozilla
    Version: 13.0.1
    I have installed version 12 and
    AdapterDeviceID: 0x2a02
    AdapterVendorID: 0x8086
    Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:12.0
    BuildID: 20120420145725
    CrashTime: 1342643047
    EMCheckCompatibility: true
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1342643035
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    StartupTime: 1342643035
    Theme: classic/1.0
    Throttleable: 1
    URL: http://www.mozilla.org/en-US/firefox/12.0/firstrun/
    Vendor: Mozilla
    Version: 12.0
    no crash ids since this is version 3.6, the only version that doesn't crash, and I have to use Firefox for work stuff.
    I have submitted over a hundred crash reports and included my email, but no one has ever contacted me with any help. This has been going on for weeks. I have been forced to use an outdated version of FF because no one has bother to get back to me. I would be happy to update to 14 and start the crash cycle again if someone wants to give me some suggestions I haven't tried already.
    BTW, no font conflicts or RAM problems, (someone else's issue)

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    AdapterDeviceID: 0x2a02
    AdapterVendorID: 0x8086
    Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:14.0.1
    BuildID: 20120713134347
    CrashTime: 1342655269
    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 7ffffffff0dea000
    FramePoisonSize: 4096
    InstallTime: 1342655256
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    StartupTime: 1342655256
    Theme: classic/1.0
    Throttleable: 1
    URL: http://www.mozilla.org/en-US/firefox/14.0.1/whatsnew/?oldversion=rv:1.9.2.13
    Vendor: Mozilla
    Version: 14.0.1
    This report also contains technical information about the state of the application when it crashed.

  • Safari wouldn't open and now I can't reinstall it

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