Reinstall XP, w/o CD
I have a rather old X31 2884 6YU thinkpad. It got a virus which shut down windows in regular mode but still boots in safe mode. To be totally free of the virus, I want to reinstall windows XP but don't have the original installation cd (it's been lost in 7-8 years of yearly moves). The sticker with the product key remains so the key is not the problem. I really dislike vista and 7 so I'd like to stick w/ XP.
It might be a stretch but is there actually a way to reinstall XP and drivers without a CD? (no CD drive)
Is there a way to get a new installation cd w/ XP AND the ibm drivers?
i think you're gonna be stuck having to find a cd drive. did you know that rent it centers actually rent external cd drives for computers now. they all don't have them but i'd make some phone calls. if you don't have any luck with lenovo having reinstall discs, you could try ebay. i've gotten reinstall discs for x30s, x40s, and x41s, xp with driver discs and i've been very happy with them. 30 bucks. i'm sure you can find discs for your x31.
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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The system is OSX10.5.8 Leopard on a 2009 imac. A new system was installed from the installation disks and the original system saved to a folder.
I need to use my Adobe programs, rescue my email, i-tunes and iphoto data. The disk utility indicates that my Time Machine back-up disk is damaged and I don't want to take a risk of having Time Machine erase my hard drive and try to reinstall the exact system existing at the time of the crash. There was over 650 gb of stored files that I was copying and removing from the drive at the time it crashed. The total size of the original system file is still about 650 Gb.
I would prefer to go back in Time Machine and only rescue the programs as most of the files have been copied to external hard drives, but I can't access the back-up hard drive from the new version of the Time Machine. Or by I don't want the Time Mchine to start copying the new operating system which would include all the data in the old system file. Time Machine was working fine at the time of the crash.No, the disk was backed up with time machine a few hours prior to the crash. I was unable to open the computer when I tried to restart it- got a grey screen with the spinning disk- after a few minutes the screen would go black and would reboot continuously, but not load any images or programs. I started the computer from the 10.5.4 installation disks and checked both the time machine external hard drive and the Imac internal drive with the disk utilities. Both showed as damaged --the internal drive and permissions were repaired, but the external drive (time machine back-up) was damaged and not repairable by disk utilities. I don't believe that the external drive for Time Machine was connected to the computer at the time of the crash as I was copying files to a different hard drive drive. And I was not having any problems with the TM back-up drive prior to the crash.
I accessed the Imac internal disk by firewire (as a target disk) and copied as many data files as I had room for on my external hard drives available. And I deleted quite a few files from the imac internal drive (mostly just jpegs, duplicate tifs, etc--nothing that was used by i-photos, i-tunes or the Mail program).
Then I installed a new OSX10.5.4 system from the installation disk and the old system was moved to a folder on the hard drive. I previousy had had the option to reinstall the complete system from Time Machine when I connected that drive and booted with the installation disks with the C key depressed. But it didn't seem like a good option because I was unsure of the condition of that external disk and whether it would be able to reinstall my data correctly, once it had erased my internal hard drive.
I'm considering buying some new external hard drives and backing up the present system to time Machine (so I'll still have my old data in the old system folder). And then I would try using the old Time Machine back-up to try to reinstall the sytem previous to the crash. That back-up would reinstall about 700gb of data and operating software and programs which sounds like a lengthy back-up. Since I have never used Time Machine to do a full reinstallation (I've only used it for individual files), I'm reluctant to do anything rash.
I'm a professional designer (with a deadline) but I can still use my Illustrator and Photoshop by opening them from the old system folder and saving the files to an external drive. So it's not neccessary to do anything hasty except to delete some of the excess art and document files that were causing the computer to run slowly and the Adobe programs to crash when I tried to save my work. I have quite a few books on tape in the i-tumes folder which is probably talking up tons of space but I don't where the i-tunes files live.
Thanks for any help. Peggy
Message was edited by: peggy toole -
Due to my laptop screen failing I have to return it to factory settings, can I reinstall adobe reader and air afterwards?
I don't see why not. Do you foresee a special difficulty?
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Firefox hangs on opening requiring force quit I have snow leopard Mac It even hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise me
== This happened ==
Every time Firefox opened
== I tried to update firefox add-ons ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7Try a new profile. See [[Recovering important data from an old profile]]
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itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..
Can you start QuickTime on your computer?
You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again. -
Mail app deleted and reinstall wont open, says not compatible with OSX
i accindetally deleted my mail app and emptied the trash, when I tried to reinstall from the startup disk, it installs but wont open, saying that the version of mail is not compatible with the version of OSX (10.5.8)
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
There is no downloadable version of Mail.app - it comes with the operating system i.e. on your install disks. -
I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?
Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
I have completed a factory system restore.
After doing a complete factory reinstall the FF updater is not installing the latest updates.
I get this error message:
Error: Platform version '5.0' is not compatible with minVersion>=6.0 maxVersion<=6.0.
I have completed these steps:
Make a Backup of your Firefox Profile folder in some other location
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
Completely Uninstall Firefox
https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox
http://kb.mozillazine.org/Uninstalling_Firefox
SELECT TO REMOVE USER DATA AND SETTINGS
Download latest Firefox version from one of these links:
http://www.mozilla.com/en-US/firefox/new/
http://www.mozilla.com/en-US/firefox/central/
http://www.mozilla.com/en-US/firefox/fx/
http://www.mozilla.com/en-US/firefox/all.html
Installing Firefox
https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows
http://kb.mozillazine.org/Installing_Firefox
Manually Restore the Backed-up Firefox Profile
http://kb.mozillazine.org/Profile_backup#Manually_restore_the_profileThe updater wasn't able to update all the files and some were left as older versions.
Do a clean reinstall.
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
This is most commonly due to installing Photoshop CS/CS2 <i>before</i> doing an archive and install of Mac OS10.3 or OS10.4.<br /><br />One solution is to reinstall Photoshop 7/CS/CS3 after you have installed Mac OS10.3 or OS 10.4.<br /><br />If you have Photoshop 7 and 8(CS), the easiest way to reinstall Photoshop (without disturbing the original installation) is to install to your desktop. After the install is done just trash the Photoshop folder on the desktop.<br />Note: This will only work with Photoshop 7 and 8(CS) but not with 9 (CS2).<br /><br />Photoshop CS2 you must delete the Photoshop CS2 folder. If you have any 3rd party Plugins or presets remove them from the folder before deleting. Just placing the folder in the trash will not work it must be deleted. After reinstalling CS2 you can now put all 3rd party Plugins and presets back in the new folder.<br /><br />---------------------------<br />Another solution courtesy Anne Shelbourne<br /><br />Open your Previous System folder. <br />Find "Adobe Unit Types". <br />Copy it into: <Your current system Hard Drive>/Library/ScriptingAdditions/<br />Then reboot your Mac.<br /><br />---------------------------<br />However, if you happen to be running a non-English version, like Photoshop CS CE or Photoshop CS ME, it appears the missing file does not get installed. You would need to install and delete the international English version first.
The problem you got into is a known problem after updating to Tiger. It is a small 4K file that gets trashed with the update. It is called the Adobe Unit Types. Both Photoshop and Photoshop Elements need this file to function.
One way to get it back is to reinstall Photoshop, the other is to add this file again.
You can get the file from here http://www.dd.se/Tips/bildbehandling/downloads/AdobeUnitTypes.zip
It is only 3,7 KB big.
You put the file you download here:
[hard disk] /Library/ScriptingAdditions. If you don't have a Scripting Additions folder, you create it.
As you trashed Photoshop, you need to completely deinstall it to be able to reinstall it. -
I have tried all the advice I have seen on Apple Support discussion boards for the past 2 days, and nothing works. Disabling DEP is not possible, regardless of what the Windows Support discussions tell you. In the meantime, I have absolutely no access to iTunes, or even the ability to update my iPhone or iPod. The only feasable solution is the possibility of a version of iTunes that is compatable with Data Execution Prevention settings.
In the past 2 days, I have: Removed iTunes and related components from the Control Panel (numerous times) Per the instructions on Apple Service discussions pages, I did it in this order. 1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Device Support 5. Bonjour ^. Apple Application Support. After all that, I reinstalled iTunes.
Everything looks fine during installation, with no error messages. At the end, it says everything was successfully installed. However, when the installation tool closes, iTunes will only partially open a window, but will stay blank. Then I get the message that iTunes has stopped working and that Windows has shut it down. Then I get notified that DEP has caused iTunes to shut down.
Can someone please help? Or, is there a DEP compatible version of iTunes?
I would appreciate any help. Thanks!!Polydorus,
Thank you for your kind reply. During the many times I uninstalled iTunes, and all the other Apple programs, I only used the Uninstall Programs in Windows Control Panel. To make a long story short, I found a solution that works for me, but it is still not a complete soluton.
Here is what I did:
I used Uninstall Program in the Windows Control Panel to uninstall everything IN THIS ORDER
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support
Then I went to C:\Program Files and looked for any iTunes or Apple program listed there and deleted it.
I have 64-bit, so I then went to C:\Program files (x86) and looked for any iTunes, QuickTime, Bonjour or any other file or folder that had Apple or any Apple program in the name and deleted it.
I went to C:\Windows|SysWOW64\Quicktime and C:\Windows\SysWOW64\QuicktimeVR and deleted them
Go back to START, and open the "C" drive. Open the USERS folder. Open the folder with your username. Open the AppData folder. Then double-click on the LOCAL folder to open it. If you see any files or folders there that show any Apple program or file, delete those files or folders. Then go to the REMOTE folder and do the same. If there are any other users on this computer, go to each individual user and do the same thing in each LOCAL and REMOTE folder. Restart your computer.
Go to http://www.apple.com/itunes/download/ This is the page where you will actually download iTunes. Scroll down the page to the section under "Windows Software" that says "64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer". Click on that line to get the installer. It will take you to another download window.
Scroll to the bottom of the page to the message that says "Download for iTunes 10.4.1 for Windows (64-bit) here: iTunes for Windows 64-bit." Click there to get the download.
This is not iTunes 10.5, so you will not have access to "The Cloud", but it is at least functional until Apple actually comes out with a version that will not activate the DEP message. There was no combination of uninstalling and reinstalling, with or without Quicktime, with 10.5 that did not cause problems with Data Execution Prevention problems that I found.
I also used Firefox for the downloading instead of Internet Explorer. It just seemed to function better that way.
I hope this is helpful to someone. It's just what worked for me. -
The below is the report generated:
Process:
iPhoto [389]
Path:
/Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/iPhoto
Identifier:
com.apple.iPhoto
Version:
8.1.2 (8.1.2)
Build Info:
iPhotoProject-4240000~8
Code Type:
X86 (Native)
Parent Process: launchd [127]
User ID:
502
Date/Time:
2013-10-20 21:55:47.256 +0100
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report:
1787 sec
Crashes Since Last Report:
10
Per-App Crashes Since Last Report: 10
Anonymous UUID:
3F2ACC2C-8386-EF27-DC59-EFEFE8538DC9
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
Referenced from: /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/iPhoto
Reason: image not found
Binary Images:
0x1000 - 0x9fbfee com.apple.iPhoto (8.1.2 - 8.1.2) <436E886C-E26D-2C7D-9745-252829318EFE> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/iPhoto
0xb31000 - 0xb5aff3 com.apple.DiscRecordingUI (7.0 - 7000.2.4) <2B039C8A-C64C-3457-BBC3-2B7E8D1A947C> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0xb73000 - 0xb75fff com.apple.ExceptionHandling (1.5 - 10) <435C80BD-F463-360B-86CA-5E001CACD421> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0xb7b000 - 0xc26fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0xc6a000 - 0xc74fff com.apple.UpgradeChecker (1.0 - 1.1) /Volumes/VOLUME/*/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versi ons/A/UpgradeChecker
0xc7e000 - 0xcfefff com.apple.iLifeMediaBrowser (2.7.4 - 546.7) <130581CE-0699-3524-B487-726353FDDF96> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0xd42000 - 0xddeffc com.apple.MobileMe (8 - 1.0) <47DF6C20-78C5-1AA2-1D64-274EAE522D93> /Volumes/VOLUME/*/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/ MobileMe
0xe40000 - 0xf5fffb com.apple.WebKit (8536 - 8536.30.1) <4A5E9136-681F-3AB1-AD69-B59F2B9126E7> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1010000 - 0x1261ff3 com.apple.MessageFramework (6.6 - 1510) <6416EA36-21B9-3A8F-9F5C-E6BE23E9D131> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x1338000 - 0x134dff7 com.apple.iChat.InstantMessage (7.0.1 - 3306) <E2512D5F-4151-3ED4-BB9A-748B0B5F21BE> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x135b000 - 0x135bfff +eOkaoCom.dylib (1) <17ADB0F4-BF83-0B0B-5293-F843F1724644> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoCom.dylib
0x135f000 - 0x1392fe7 +eOkaoDt.dylib (1) <673BD0C5-FAC4-ABB7-B55E-FD8A75E4759D> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoDt.dylib
0x1398000 - 0x14fefff +eOkaoFr.dylib (1) <684982FE-55E4-174D-9CF3-DA4319BD57F9> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoFr.dylib
0x1502000 - 0x1526ff2 +eOkaoPt.dylib (1) <E2ED8DE8-7A2D-8309-3CB5-2E87F135A8A8> /Volumes/VOLUME/*/iPhoto.app/Contents/MacOS/eOkaoPt.dylib
0x152d000 - 0x1574ff7 com.apple.proxtcore (1.0.0 - 1.0.0) /Volumes/VOLUME/*/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A /ProXTCore
0x8fec7000 - 0x8fef9e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x9073a000 - 0x909b6ff7 com.apple.QuickTime (7.7.1 - 2599.41) <D01684A3-7360-3CE7-B886-DDFDE1BAEA78> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x919f2000 - 0x91cb2ff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91e04000 - 0x9209eff7 com.apple.AddressBook.framework (7.1 - 1170) <9A7DDF7F-5081-3708-8965-E564953EEE39> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9212c000 - 0x9213aff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x9229e000 - 0x9229efff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x922a0000 - 0x922a0fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92d3f000 - 0x92d4dfff com.apple.opengl (1.8.10 - 1.8.10) <385E048A-FFB2-348A-8F80-572C2494A776> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x94241000 - 0x942a9ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <230C6EEC-A926-3720-82DB-25D0FAAEF962> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9472f000 - 0x94771ff7 libcups.2.dylib (327.7) <6FAC537D-7EC3-3E82-B6E8-F87DE07546B5> /usr/lib/libcups.2.dylib
0x94ec8000 - 0x94ec8fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x95633000 - 0x957efffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x95b73000 - 0x95c6bff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x95dae000 - 0x95f0bffb com.apple.QTKit (7.7.1 - 2599.41) <9514F791-9ED4-3C00-84F7-D87B5FB254FF> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96944000 - 0x96b2cffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9724f000 - 0x9724ffff com.apple.Accelerate (1.8 - Accelerate 1.8) <D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x988a9000 - 0x988f7ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x98e74000 - 0x98e74fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x99c6e000 - 0x99d44fff com.apple.DiscRecording (7.0 - 7000.2.4) <DE1EF7D3-018A-3501-B3E7-7497D7D2D69E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 4 GB, SMC 1.40f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: OCZ-AGILITY3, 120.03 GB
Serial ATA Device: FUJITSU MHZ2160BH FFS G1, 160.04 GB
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x26200000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2Hi, Thank you so much for the info.... I really do appreciate it. We had the laptop updated by way of a system upgrade with RAM and an additional SSD drive. Once reconfigured all programs were reinstalled but Iphoto is not among them. Iphoto was on the laptop when purchased so we have no additional discs. Before the laptop was updated we backed the photos up to an extrenal hard drive so we have them, but cant access them. Could I purchase Iphoto 8 stll? Would this work? We would also require an external CD drive as we no longer have the disc drive in the laptop (I think the extra new bits took over). You may have noticed I have very limited knowledge on computers so any help dispite how simple it may sound to some would help me greatly. I just want all my photos back .... Thanks inadvance... Hope to hear soon x
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AdapterDeviceID: 0x2a02
AdapterVendorID: 0x8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:14.0.1
BuildID: 20120713134347
CrashTime: 1342625511
EMCheckCompatibility: true
Email: (email removed)
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1342622791
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1909
StartupTime: 1342625464
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 14.0.1
This report also contains technical information about the state of the application when it crashed.
Deleted all of these and reinstalled
/Users/<user_acct>/Library/Application Support/Firefox/
/Users/<user_acct>/Library/Caches/Firefox/
/Users/<user_acct>/Library/Preferences/org.mozilla.firefox.plist
I have tried rebooting, running Disk Utility and repaired permissions, and checked I have admin privileges.
I have Reset Launch Services in Snow Leopard.
I have created a test account
System Preferences > Users & Groups create a "Test Account"
then tried launching FF from there = crash
I have installed FF 13.0.1
AdapterDeviceID: 0x2a02
AdapterVendorID: 0x8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:13.0.1
BuildID: 20120614114901
CrashTime: 1342642579
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1342642540
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 26
StartupTime: 1342642569
Theme: classic/1.0
Throttleable: 1
URL: http://www.mozilla.org/en-US/firefox/13.0.1/firstrun/
Vendor: Mozilla
Version: 13.0.1
I have installed version 12 and
AdapterDeviceID: 0x2a02
AdapterVendorID: 0x8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:12.0
BuildID: 20120420145725
CrashTime: 1342643047
EMCheckCompatibility: true
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1342643035
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1342643035
Theme: classic/1.0
Throttleable: 1
URL: http://www.mozilla.org/en-US/firefox/12.0/firstrun/
Vendor: Mozilla
Version: 12.0
no crash ids since this is version 3.6, the only version that doesn't crash, and I have to use Firefox for work stuff.
I have submitted over a hundred crash reports and included my email, but no one has ever contacted me with any help. This has been going on for weeks. I have been forced to use an outdated version of FF because no one has bother to get back to me. I would be happy to update to 14 and start the crash cycle again if someone wants to give me some suggestions I haven't tried already.
BTW, no font conflicts or RAM problems, (someone else's issue)Maybe you did't understand my previous statement. There are no crashes in FF 3.6, There is no previous evidence FF 14 was ever here, I completely uninstalled all trace of Firefox, no app data, no preferences, no cache. I will upgrade to FF14 so I can send IDs,
so here ya go.
Crash ID: bp-fa9da320-92dc-47f7-afff-33e702120718
AdapterDeviceID: 0x2a02
AdapterVendorID: 0x8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:14.0.1
BuildID: 20120713134347
CrashTime: 1342655269
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1342655256
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2a02GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1342655256
Theme: classic/1.0
Throttleable: 1
URL: http://www.mozilla.org/en-US/firefox/14.0.1/whatsnew/?oldversion=rv:1.9.2.13
Vendor: Mozilla
Version: 14.0.1
This report also contains technical information about the state of the application when it crashed. -
Safari wouldn't open and now I can't reinstall it
Safari wouldn't open (i just bounced once then stopped) so I ended up deleting it. I then downlaoded safari from the apple website and the computer tells me that I can't install it. it says that this system can't use this software. I then used disk utility to repair my disk permissions and it still doesn't work. This is frustrating.
Hi
There is no downloadable version of Safari on the Apple web site for OS X Tiger. However, you can download a workable version by following these instructions thanks to Andy Ball, who posts in this forum. First though, questions:
You mentioned you "deleted" Safari. How did you do this? Did you drag Safari.app from your Applications folder to the trash (that would be the best approach). Did you delete any other related Safari folders? Hopefully not.
If Safari bounced once in the dock, but did not open, it is quite possible that the Safari Dock icon was corrupt. The usual remedy is to first double click on the Safari.app in your Applications folder to see if it opens from there. If Safari does open then the dock icon is corrupt. You would then drag the Safari dock icon to the trash can. Then, click and drag the Safari.app to the Dock to create a new icon.
If you need to reinstall Safari, follow these steps:
First, go to this site to obtain a zip file of Safari. On this site page, select "free", then on the following page you'll need to wait about 30 seconds for the target site options to appear. Select one of them, fill in the "alpha/numeric prompt", and the file will download.
Once the download is completed and the file unzipped, move the Safari.app to your Applications folder.
Go to the Utilities folder>Disk Utility and "repair permissions".
Back to the applications folder. Click on Safari.app and drag to the dock to create a new icon (remember to trash the old icon if you haven't done so).
Post back -
I was trying to open InDesign and it wouldn't open at all. So I tried to uninstall it, intending to reinstall it to see if that would fix the problem. A box popped up saying a file was open, but I couldn't find the file to close it. What else can I try?
I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.
-
I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.
Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info. -
I can no longer send from email from my account and keep getting the message that the connection to the smtp server was lost or the settings are wrong.
I would like to reinstall the account to make sure that the servers settings are correct, but I fear that I might lose years of messages that I have saved in my folder system as well as my address books, hence the question.
Alternatively, does anyone know how to reset the server settings so that Thunderbird will work with Rogers Yahoo mail?
Thanks for any help you might provide.Two ways you can do it
If your not Removing the Thunderbird try this '''First Method'''
*Copy the entire mail and address to local folder and local address
**http://kb.mozillazine.org/Moving_your_mail_storage_location_%28Thunderbird%29
**Try this Addon for local copy - https://addons.mozilla.org/en-us/thunderbird/addon/copy-folder/
'''Second Method'''
*Profile Backup
**http://mozbackup.jasnapaka.com/
**http://kb.mozillazine.org/Profile_backup
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