Reinstallation of pse 5.0

I had to get a new computer and I had my files transferred to the new one. After installing pse 5 when I tried to bring up the catalogue it freeze's up on me and I have to shut my computer down and bring it back up again just to use other programs. I had around 2,000 pictures already on my computer and am using XP could any one help me with this?
Thanks

There might be some file due to which the organizer is hanging. Make a new catalog and then import the images in a new catalog. If the new catalog also freezes then there might be some corrupted file. Probably there might be some video file due to which it is happening.

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Reinstallation of PSE 11.0 trial

Hello. I tried installing PSE 11.0 trial on my laptop ( I already have 9.0). The operating system is Windows 7.0 premium home edition. During the install I got a roll back - I'm guessing that it occured because I didn't have an internet connection on my laptop ( I used the folder from the installation on my main computer). I attempted to stop the rollback and ultimately crashed my laptop. When I went to reinstall again - the installer tried to finish the uninstall but created an error when encountering an empty file and stoped everything. I deleted all the folders and files I could find for 11.0 as well as any registry entries. I am still getting an uninstall attempt when using the set-up file. I would guess it is a registry entry that did not contain 'elements 11.0' that I did not delete. Does anyone know how to get a complete uninstall manually so that I can finally install 11.0 to evaluate. I appreciate any help I can get with this. Thanks

You may possibly have an outstanding Windows update which is ready to be applied. I would recommend you check Windows update to make sure you have no updates pending and then try restarting the computer. If you continue to face difficulties please see Install rollback | Windows - http://helpx.adobe.com/photoshop-elements/kb/install-rollback-photoshop-elements-windows.h tml.

Adobe PSE 10 reinstallation

I have PSE 10 dowloaded from Adobe and paid for the serial number. Now, I had purchased new laptop, how do I get PSE 10 0n my new laptop? There is no PSE 10 download on Adobe website!

If you purchased from the Adobe store, details are usually available for three years from the date of purchase.
Click the red Adobe logo at the top left of this forum page.
Then click My Adobe >> My Orders
Log in to your account using your Adobe ID
Expand your purchase history using the small black triangles to the left of the purchase date and if a download is still available for your product it will be shown to the right.

PSE 10 reinstallation

I uninstalled PSE 10 with a 3rd party program. When I tried to reinstall from the discs I get "error code 2343 specified path empty."

You may have to remove manually. See the link below. It's for PSE11 but you should be able to follow the procress.
http://helpx.adobe.com/photoshop-elements/kb/manually-remove-photoshop-elements-11.html

Help? PSE 7 not starting after reinstallation.

on starting ps7 I get screen message: 'Adobe Elements 7.0 has encountered a problem and needs to close'. I then get options of 'close' or 'debug'. debug does nothing.
The error information is: 'Modname adobelmlnhr.libfnp.dll Mod version 11.5.0.0 and there is an error report in:
C: windows/Tmp/f37f_appcompat.txt
I have gone into program files and there are lots there but I noticed that there are some ps2 files in the ps7 folder even though I asked these to be deleted when I reinstalled (from disc)
I have tried Adobe on line help and they suggested I phone adobe. Adobe help could not help me as they only deal with ps9.
I am a pension with VERY limited it knowledge. Please, please can someone help me out?

They'll help you over here.
Windows
7 Repair/Recovery forum on Microsoft Answers
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

PSE 10 - multiple failed installs; I give up

Adobe staff and forum members,
I really wanted to upgrade to PSE 10 (and in fact, I felt sort of forced to because PSE 8 does not support the RAW files for my new camera) but I ended up getting so frustrated last night that I returned my downloaded copy of PSE 10 and PRE 10 (the combo pack). I got PSE 10 to run for a day or two, then it began crashing immediately upon launching the Organizer. I did several uninstalls and reinstalls to no avail, then spent about two hours on the phone with two customer service reps yesterday, doing multiple installs/uninstalls, multiple downloads of the files, etc. I finally gave up and did the return, but I'm writing to express my extreme displeasure with the quality of this product and the download option for getting the files. Customer service was of little help, and the second person I dealt with was abrupt and didn't explain what he was asking me to do. He had me opening what I thought was an online chat to discuss the problem, but it turned out that I was allowing him to take over the desktop on my computer and work on my machine. I am extremely uncomfortable with someone half a world away taking over my machine, for both security reasons (and he was changing security settings on my machine without asking or explaining) and because it will make it harder for me to replicate what he did in the (very likely) event that I have to address the same problem in the future. I was also irritated that he didn't clearly ask me if it would be okay with me to take over my machine; this sort of request seems like something that should be very clearly requested and explained.
After it became pretty clear that my downloads were failing multiple times, I was offered the option to order disks and handle the install that way, but of course there is an extra cost for that option, which I was trying to avoid in the first place. (And I'm not at all sure that going that route would result in a complete, trouble-free download and installation.)
Overall, I don't feel that Adobe does a very good job of readying its products for launch and testing them thoroughly in various user configurations. I'm not a techie, but I see lots and lots of frustration on the forums and in various other places regarding perceived premature launches, poor customer support, etc. I realize software has to work on an almost infinite variety of machines and configurations, but it just doesn't seem like it should be this hard to install and use a product. What's more inexcusable to me, though, is Adobe's customer service after the sale. As I said, the second rep was abrupt, didn't explain what he was doing, and didn't solve the problem. It's also difficult to deal with international-based customer service at times when there are language or accent difficulties, which are particularly challenging when you're dealing with something complicated and technical. I tried in vain to reach someone in the US sales office this morning to complain, but the telephone system does not give you an option to talk to someone without knowing a name or extension.
In short, Adobe has lost a customer and it's a shame for all concerned. PSE has a lot of powerful and neat features that I hoped to learn more about and use, but it's just not possible at this point for this user.
26kel

26kel I apologize for your experience. If you can please private message me with your e-mail and phone number I can review your previous interaction and provide feedback to the technician and his supervisor.

Is anyone else having Config error 16 issue when trying to start PSE 12 or Premier Elements after Mac upgrade to Yosemite 10.10 on iMac

Is anyone else having Config error 16 issue when trying to start PSE 12 or Premier Elements 12 after the Mac upgrade to OS X Yosemite 10.10 on iMac. I have had a number of issues with software and things after upgrading to OS X Yosemite 10.10 and even 10.10.1. I have uninstalled and reinstalled both PSE 12 and Premier Elements 12 a number of times and everything goes fine until its ready to launch and then you get an error message. Numerous uninstalled and reinstalls don't removing the problem. Strangely enough PSE 11 still appears to boot up and I never owned Premier Elements 11 so I don't know if it will start. I thought with Apple dropping its Apeture software and greater integration of iPhoto and Apeture files into Lightroom 5.7 all would be harmonious between these two players. Im not sure where Adobe wants us to go it recently removed the plugin to allow you to update files from LR to Adobe Revel, whats up with that. I now own two version of Adobe software that no longer work with my Mac and now way of uploading pictures from Lightroom to Revel. Needless to say I am pretty reluctant to sign on to a subscription of Creative Cloud with long term financial obligations when I can't even get my current Adobe software to work independently much less integrate with Lightroom. Frustrated with it all!

Get rid of 'put disks to sleep when possible' and you may see a dramatic improvement (not necessarily a cure).
That specific problem is a multiple-Processor (including graphics processor) problem, where one of the processors lost track of whether it should be responding to interrupts. You may have a Hardware problem.

PSE 7 - open 1 file, OK. Open another file, CRASH!

I'm running PSE 7 on a Windows XP Pro machine with 3GB RAM. I'd had no problems until recently - I just installed about 15 Windows updates (mostly Office and IE security fixes), a Java update and an Adobe Reader update. After all these updates, I'm finding that if I try to open more than one image file at a time in PSE Editor (via File > Open), I get the "Photoshop Elements has encountered a problem" message. This crashes the program.
I've already reset my virtual memory per instructions elsewhere in this forum. (Initial 4500MB, Max 6000MB)
I don't really use the organizer, so if reinstallation is a likely fix, that's not a problem.
Thanks in advance for any help you can offer!

Unfortunately, there can be many causes of crashes, and they're hard to diagnose. I suggest working methodically through these troubleshooting steps, the first of which is to delete the Editor's preferences:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Troubleshooting_Editor_ crashes

PSE 5 clicking icon does not open program

I had to reinstall PSE 5 on my computer [Dell Dimension E310 Windows XP]. Adobe gave me a url to download the program as my original CD did not work [nothing happened when I put the CD into my computer]I downloaded the program but when I double click the icon for PSE 5 I get what is in the program [such as images, popup, help etc.] The program itself does not open. Can you help?
Thanks
Leonard Hodes

PSE 5 Reinstallation
I had to reinstall PSE 5 on my computer. It is no longer supported by adobe. They gave me a file to download the program, however when I tried to open the program after the installation I got a dialog box which in the blue bar at the top which says Photoshopelements_5.0_en_us. Inside the box there is a big list of files with icons in front of them. For examle cc_01_popup or pse_get_gp etc.
If you went into "my computer" and opened program files and clicked on a program the dialog box that opened would have the same appearance.
Leonard Hodes

PSE 8 will not install on my iMac

I've been trying to install PSE 8 on my iMac for the last 8 hours and I've searched and read until my mind feels foggy...
I just installed Snow Leopard OS X 10.6.2 and then tried to install PSE 8. After I insert the installation disk I get a PSE 8 disk image on my desktop. When I click on the disk image a PSE window opens that contains a PSE 8 folder and a Adobe Reader folder and Readme files in several languages. Clicking on the PSE 8 folder only opens other miscellaneous files and none of seem to have anything to do with starting the installation process.
The strange thing is that, on one occasion after dozens of tries to start the installation, I clicked on the PSE 8 folder and it opened a window with a setup folder. When I clicked that folder, installation began and I thought everything was going to be o'k. But, in the end, I got a message that the installation had failed. I restarted my computer and tried again but the setup folder is nowhere to be found again. When I checked my applications, I found that Bridge CS4 and Extension Manager CS4 are there but there is no PSE 8 editing program.
Something is obviously buggy and/or some installation files are corrupted and I have no idea what to do next.
Any help would be greatly appreciated.
Thanks

O'k...thanks for you help V...I managed to finally get PSE 8 successfully installed!
Here is what worked for me:
1. I used an a great, little application named AppDelete to uninstall Bridge CS4 and Extension Manager for CS4 and anything else Adobe that was added to my applications folder from the previous failed installation attempts. Some parts of the total PSE 8 package were actually getting installed (Bridge CS4 etc.) but, near the end of the installation process, it would hang up and abort when the progress bar showed "now installing PSE 8."
By the way, AppDelete is an inexpensive Mac uninstaller that can be purchased and downloaded from the web. It finds and deletes files that are often left behind when deleting applications by the normal proess of dragging them to the trash on a Mac.
(Note: I did not uninstall Photoshop CS which was the only other Adobe app I have since it wasn't associated with my attempts to install PSE 8.)
2. Then using the PSE 8 installation disk to open the PSE window, I copied the PSE 8 folder to my desktop, ejected the installation disk and then started the reinstallation by clinking PSE 8 setup folder from my desktop. This time the installtion was successful.
It appears that something got messed up when I upgraded to Snow Leopard OS X 10.6.2 and then tried to install PSE 8. Judging from the number of posts I found regarding others who have experienced similar problems, I hope Adobe is working on a patch for Mac users.
I'm not sure why this problem occurred in the first place, but with your assistance it has been solved.
Thanks very much!

PSE 4 not opening?

I have PSE4.0 for Mac, and starting about four months ago it would load until the box said "Reading preferences" and then would proceed to unexpectedly shut down.
I just uninstalled and reinstalled, although upon reinstallation it did not ask for my serial number, etc. It finishes installation through restarting my computer, but the same thing happens.
Except for Adobe Reader, none of my Adobe products (Adobe Help Center, PSE) will open--both prompt the same message.
Thoughts? Help?

Go to your username>library>preferences and delete:
com.adobe.Photoshop.Elements.plist
PSE 4.0 paths
PSE 4.0 settings
Opera preferences
repair permissions and try again.
If it still crashes, delete the Adobe TWAIN driver from applications>PSE 4>plug-ins>import/export, but if you have an Epson scanner it may not work after you do this.

PSE 10 crashes

When I open PSE 10 after some time (often but not always) it crashes. Vista SP2.
I reinstallled Photoshop Elements, the problem has remained.
Please help!

I implement double click on the APE10 icon. The welcome screen is appeared. I click Organise. Elements 10 Organiser is opened. after some time (from 2 to 30 of seconds) appeared the window "Work of Elements 10 Organier is finised. The information into the window:
Event name:APPCRASH
Application Name:
PhotoshopElementsOrganizer.exe
erroneous module name: ntdll.dll
erroneous module version: 6.0.6002.18541.

Why will PSE 12 no longer start after fresh installation?

After numerous attempts by Dell Support agent and by myself. I cannot get PSE 12 to start at all.
I made the last install to a separate Elements folder, not to the Adobe folder. The .exe file for the editor appears sufficiently large to be complete. So far, I have found no way to make it start.
I learned that Elements receives no free telephone support.
The Adobe support phone number given me by Dell was disconnected.
Any tips would be appreciated.

Hi Barbara,
I gave the story a few days ago, but I don't know how to reconnect to
that thread. After about 90 days of running on a new Dell Win 7 system,
PSE 12 reverted to the trial version. I got Dell support to try to find
the problem. After two days of work, uninstalling and reinstalling PSE
12, it quit working entirely. Dell says the problem is with the program,
not the computer.
With no one to talk to except this forum, I have been searching for
solutions. I did normal reinstalls from both Dell and Adobe sites, all
to no avail. Since all of the Adobe files are lumped in one folder, and
I seem to recall clicking on an upgrade screen near the time this
started, I decided to put PSE 12 in its own folder.
With any other .exe file, clicking on the file will normally launch the
program, even if the shortcut is not properly directed. Nothing works
with PSE 12 as it is now installed.
Got any ideas?
Jim Nichols
Tullahoma, TN USA

Upgraded to pse 13 worked once now will not open

uupgraded to psd 13 - opened up once - now will not open

the opening screen "opens up" and am able to go "online" via 13 - when you go to
Organizer - will not open - win 7 - 64 - task manager shows it in app's but indicates "not responding" -
the processes stream shows pse 13 running... in reviewing threads for this issues there are
100's of users experiencing the same issue over many generations of pse... the "fix" should be
well known to Adobe by now... after 10 hours there is NO clear fix from Adobe - highly disappointing...
keep in mind I bought pse 10 and that NEVER opened up or worked correctly - now same with 13 -
unuseable - 10 hours later - three reinstalls and several suggested fixes and I am sure an Adobe pse
expert could fix in a few minutes what I can't do in 10 hours... please have a pse expert give me the
recipe to correct as this is a KNOWN long time recurring issue as documented in any number of
chat rooms... thx...

PSE icons instead of the photo. I need to view photos at a glance. Please help me????

Please help, this is driving me crazy. I have downloaded my free PSE #9, it came with my Leica Camera. I cannot view at a glance any of my photos. There is only an icon that reads, PSE. To view any of my photos, I must click select and then preview. This gets old, and I am doing 4 times the work. I am having to use the dates to guess where my photos might be. I hate this! My old Photo Shop #5 didn't do this. When you went to my pictures, you could see every photo.
I have tried the right click and open as any program. What ever program I choose, that is the icon that appears. No photo. Still no good.
Please help.
Thanking anyone in advance,
Leica

Hi,
Are you using Windows Explorer to view the files?
If so, load Explorer, go to the Tools menu and select Folder Options.
Click on the View tab and make sure the first option (Always show icons, never thumbnails) is not checked.
Click on OK and see if that is any better.
Brian

Reinstallation of pse 5.0

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