Réinstallation Photoshop & Lightroom après un crash de l'ordi

Bonjour,
Mon ordinateur a rendu l'âme, les logiciels Photoshop & Lightroom ont été supprimés sans que les numéros de séries puissent être désinstallés. Je possède tous mes numéros de séries mais je soupçonne que je vais avoir de la difficulté à réinstaller tout ça, Adobe pourrait croire que je tente d'utiliser le même logiciel sur deux ordinateurs. Quelqu'un peut-il me dire ce qu'il faut faire dans ce cas ? je dois réinstaller Photoshop CS3 avec les mises à jour CS4+CS5 + Ligthroom 2 & 3.

Ce forum est en anglais.
On peut utiliser LR et PS sur 2 ordis (laptop et desktop) mais pas en même-temps et par un seul utilisateur.
Pour Lightroom il n'y a pas de problème d'activation.
Pour CS5 si le numéro de série n'est pas desactivé, et il n'a pas été installé sur un 2eme ordi, il reste une activation valable.
Sinon il faut téléphoner Adobe et leur expliquer.

Similar Messages

Installation Photoshop Lightroom 5 Student/Teacher

Hallo Zusammen,
ich habe vor mir Adobe Photoshop Lightroom 5 in der Student and Teacher Version anzuschaffen.
Nachdem ich die Anforderungen für die Student and Teacher Version durchgelesen habe, bin ich darauf gestoßen, dass diese Version immer nur auf max. zwei Laptops installiert werden kann. Es wird immerwieder darauf hingewiesen, dass das Programm nur auf einem Gerät ausgeführt werden darf, gleichzeitig ist nicht zulässig.
Ich habe vor das Programm in der Student-Version auf jeden Fall auf zwei Laptops zu installieren, da ich einen Neueren nur Zuhause nutzen möchte und einen Älteren für unterwegs habe. Wäre es dann technisch durch z. B. eine Anmeldung im Programm garnicht möglich auf beiden Geräten das Programm gleichzeitig auszuführen oder schreibt das Adobe deshalb vor, weil man natürlich verhindern möchte, das zwei Nutzer über eine Lizens das Programm nutzen?
Da mein älterer Laptop wegen geringem Arbeitsspeicher ziemlich träge ist, kann ich mir schon vorstellen das Programm mal auf beiden Geräten gleichzeitig laufen zu lassen.
Macht es in dieser Thematik einen Unterschied ob ich die Student and Teacher oder die normale Version kaufe?
Danke für eure Antworten!
Thomas

Tooom wrote:
Nachdem ich die Anforderungen für die Student and Teacher Version durchgelesen habe, bin ich darauf gestoßen, dass diese Version immer nur auf max. zwei Laptops installiert werden kann. Es wird immerwieder darauf hingewiesen, dass das Programm nur auf einem Gerät ausgeführt werden darf, gleichzeitig ist nicht zulässig.
Das sind die Lizenzbestimmungen der Adobe-Programme.
Tooom wrote:
Ich habe vor das Programm in der Student-Version auf jeden Fall auf zwei Laptops zu installieren, da ich einen Neueren nur Zuhause nutzen möchte und einen Älteren für unterwegs habe. Wäre es dann technisch durch z. B. eine Anmeldung im Programm garnicht möglich auf beiden Geräten das Programm gleichzeitig auszuführen oder schreibt das Adobe deshalb vor, weil man natürlich verhindern möchte, das zwei Nutzer über eine Lizens das Programm nutzen?
Lightroom kannst du problemlos auf zwei Laptops installieren. Technisch sind bei Lightroom keine Vorkehrungen getroffen die eine gleichzeitige Nutzung unterbinden. Aber die gleichzeitige Nutzung ist schlicht und ergreifend illegal. Du akzeptierst bei der Installation die Lizenzbedingungen und die besagen ganz deutlich: Installation auf zwei Geräten, gleichzeitige Nutzung -> nein.
Tooom wrote:
Da mein älterer Laptop wegen geringem Arbeitsspeicher ziemlich träge ist, kann ich mir schon vorstellen das Programm mal auf beiden Geräten gleichzeitig laufen zu lassen.
Was soll das bringen? Dann muss du mit zwei Katalogen arbeiten oder ständig versuchen beide Kataloge zu synchronisieren.
Tooom wrote:
Macht es in dieser Thematik einen Unterschied ob ich die Student and Teacher oder die normale Version kaufe?
Nein.
Axel

Troubleshoot installation problems in Photoshop Lightroom on Windows Vista

This document can help you to resolve system errors that occur while you use Adobe Photoshop Lightroom on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:
A blank or flickering dialog box
A frozen cursor or screen
A blue screen
An unexpected restart
An error message such as:
"Setup is unable to load the installation script file."
"Unable to create a directory under C:\Windows\System. Please check write-access to the directory."
"Uninstalling: C:\Program Files\Adobe\Adobe Photoshop Lightroom refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."
Note: If you attempt to install Photoshop Lightroom to a drive that doesn't have the minimum required space available, the installation will fail. You must then completely reinstall to another location that has sufficient free space.
Many different factors can cause system errors, including conflicts among device drivers, applications, operating system settings, hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Photoshop Lightroom, Photoshop Lightroom may not necessarily be the cause; it may be the only application that uses enough memory or processor cycles to expose the problem.
To benefit most from this document, perform the tasks in order. Keep track of the tasks that you perform and the results of each, including errors and other problems. Adobe Technical Support can use this information to better assist you if you need to call.
You must be logged on as an administrator to perform some of the procedures in this document.
Important: Some of the procedures in this document may initiate a User Access Control dialog that asks for your permission to continue. Read the details in the dialog to determine if you want to continue. If you choose to cancel the dialog, then you will not be able to continue with that troubleshooting step.
The steps in this document that refer to the Control Panel are in reference to the Classic view. For information on switching the Control Panel to the Classic view and many other common OS procedures, see Common Microsoft Windows Vista procedures (TechNote kb401275)
Some of these procedures require you to locate hidden files and hidden folders. Some procedures require you to locate files by their full file names, which include extensions (for example, example_filename.ini). By default, Windows Explorer doesn't show hidden files, hidden folders, and file name extensions that it recognizes.
To show hidden files, hidden folders, and all file name extensions in Windows Explorer:
In Windows Explorer, choose Organize > Folder And Search Options.
Click the View tab in the Folder Options dialog box.
In Advanced Settings, select Show Hidden Files And Folders.
Deselect Hide Extensions For Known File Types.
Click OK.
Note: The procedures in this document are based on the default interface of Windows Vista. If the interface is customized, some procedures may vary. For example, a commonly encountered difference is the navigation to Control Panel from the Start menu: You may navigate Start > Settings > Control Panel instead of Start > Control Panel. Additionally, the procedures in this document assume you are using the Classic View of the Control Panel: To view the Control Panel in the Classic View, click Switch To Classic View on the Control Panel navigation bar on the left side of the window.
Beginning troubleshooting
The tasks in this section can help you resolve the most common system errors. Before performing any of these tasks, back up all personal files (for example, Photoshop Lightroom files you created). Always restart the computer after a system error occurs to refresh system memory. Continuing to work without restarting the computer may compound the problem.
1.Make sure that the system meets the minimum requirements for PhotoshopLightroom.
Photoshop Lightroom may not run correctly on a system that doesn't meet the following requirements:
Intel Pentium 4 or equivalent processor
Microsoft Windows XP, Windows Vista, Windows 7
768 MB of RAM (1 GB recommended)
1 GB of available hard-disk space
CD-ROM drive
In addition to these requirements, a video card that supports 24-bit (16 million) or more colors, and a resolution of 1024 x 768 or higher, is recommended.
* Photoshop Lightroom 1.0 will install and run on Windows Vista but Adobe cannot guarantee the quality of the software experience until Adobe fully certifies Photoshop Lightroom for use on Windows Vista.
To check basic system information, such as processor speed and how much RAM is installed, choose Start > Control Panel > System.
2. Delete previously installed application files, especially if you had the public beta version of Photoshop Lightroom installed.
To delete files from a previous Adobe Photoshop Lightroom installation attempt:
Choose Start > Control Panels > Add or Remove Programs.
Select Adobe Photoshop Lightroom and choose to remove it.
Close the Add Or Remove Programs window and the Control Panel.
Open Windows Explorer.
If the Lightroom.exe file is still in the Program Files\Adobe\Adobe Photoshop Lightroom folder, delete it.
If the Lightroom Preferences.agprefs file is still in the Documents and Settings/[username]/Application Data/Adobe/Lightroom/Preferences folder, delete it.
Empty the Recycle Bin.
Try to reinstall. If you cannot, continue with the next two sections in this step:
Move all the folders under the Users/[username]/AppData/Roaming/Adobe/Lightroom folder into a new folder on the desktop; name the folder Lightroom Presets. These are the presets that were installed with the application and that you created.
Move all the folders under the Users/[username]/Pictures/Lightroom/Lightroom Previews.lrdata folder into a new folder on the desktop; name the folder Lightroom Previews. If you have a large number of images, you can move this folder back to its original location before you open Photoshop Lightroom, once it's installed. Or you can delete this folders to re-create it when Photoshop Lightroom opens. If there are further problems with Photoshop Lightroom after it's installed, it might be due to corruption in the previews, in which case you need to delete this folder and re-create it.
Try to reinstall.Important: Do not delete the Lightroom Database.lrdb file!
If there are further problems with Photoshop Lightroom after it's installed, these issues may be due to corruption in the preset files you created, in which case you need to remove them and re-create them, or test each preset individually.
Note: If you can reinstall, and if this is not the first time you opened Photoshop Lightroom, then Photoshop Lightroom will look for a library database file. If it does not find a library in the expected location, it will prompt you to create a new library, locate the library, or exit. Exit will close the dialog box, and Photoshop Lightroom will not open. Although you can tell Photoshop Lightroom to locate your library, it's best to put it back in the default location and then open the application.
If you can reinstall, close Photoshop Lightroom and then copy any presets you created from the Lightroom presets on the desktop back into the Users/[username]/AppData/Roaming/Adobe/Lightroom folder.
If you cannot reinstall, then move the Lightroom Database.lrdb file from the Users/[username]/Pictures/Lightroom folder into a new folder called Lightroom Database File and save this file on the desktop. This is your database, if you previously had Photoshop Lightroom installed.
Reinstall Photoshop Lightroom. If you cannot reinstall, continue with the next task in this document.
3. Log in as Administrator before installingPhotoshopLightroom.
In Windows Vista, you must be logged in with local (that is, machine) Administrator rights to install Photoshop Lightroom. If you don't have administrator rights, contact your system administrator for assistance.
4. Check the CD and CD-ROM drive.
Dust or dirt on a CD can interfere with an installation and prevent the CD-ROM drive from recognizing the CD. Examine the Photoshop Lightroom CD for dirt, dust, or fingerprints. Gently wipe the bottom of the CD from the center outward with a soft, lint-free cloth.
Verify that the CD-ROM drive can read other CDs. If it can't, examine the CD caddy or loading tray for dirt, and clean it with a lint-free cloth. If it still can't read other CDs, contact the CD-ROM drive manufacturer or the computer manufacturer.
5. Install current Windows service packs and other updates.
Updates to the Windows operating system improve its performance and compatibility with applications. You can obtain Windows service packs and other updates from the Microsoft website at www.windowsupdate.com. For assistance installing service packs and other updates, contact Microsoft technical support.
Important: Before you install a system update, check the system requirements for Photoshop Lightroom (and any third-party software or hardware you may use with Photoshop Lightroom ) to ensure compatibility. If the update isn't listed, then contact Adobe or the manufacturer of your third-party software or hardware.
6. InstallPhotoshopLightroomfrom the desktop and use the default installation folder.
Some system components such as device drivers and virus protection utilities can conflict with the Photoshop Lightroom installer and result in an incomplete or failed installation, or they can cause problems when you install to a folder or when you use a path to the default installation folder that contains a special character, such as #. To prevent these conflicts, install Photoshop Lightroom from the desktop, and use the default folder name and path.
If Photoshop Lightroom autoplay displays, click Cancel when you are requested to Select the Language.
Copy the Adobe Photoshop Lightroom folder from the Photoshop Lightroom CD-ROM to the desktop.
Open the Adobe Photoshop Lightroom folder on the desktop.
Double-click the Adobe Photoshop Lightroom.msi file, and follow the on-screen instructions.
7.Re-create thePhotoshopLightroompreferences file.
Re-create the Photoshop Lightroom preferences file to eliminate problems that a damaged preferences file might cause:
Quit Photoshop Lightroom.
Rename the Lightroom Preferences.agprefs file (for example, to Lightroom Preferences.old) in the Users/[username]/AppData/Roaming/Adobe/Lightroom/Preferences folder.
Start Photoshop Lightroom. Photoshop Lightroom creates a new preferences file.
If the problem continues, the preferences file isn't the cause. To restore custom settings, delete the new preferences file and restore the original name of the previous preferences file.
8.Install and run Photoshop Lightroom while no other applications are running.
Some applications may interfere with installing or running Photoshop Lightroom. Virus protection programs are meant to stop viruses from installing on your computer. Before installing or starting Photoshop Lightroom, disable other applications, including virus protection programs and startup items (items that start automatically with Windows).
To disable startup items and non Microsoft services:
Quit all applications.
Choose Start, type msconfig in the Search text box, and press Enter.
Write down all unselected items under the Startup and Services tabs.
Click the General tab, and choose Selective Startup.
Click the Startup tab and select Disable All.
Click the Services tab and select Hide All Microsoft Services.
Select Disable All then re-select FLEXnet Licensing Service. If you are unsure whether an item is essential, then leave it deselected (disabled).
Click Apply, and restart Windows for the changes to take effect.
Note: Upon restart, you'll be notified that the System Configuration utility has made changes to the way that Windows starts up. Click OK. When the System Configuration utility appears, click Cancel.
Right-click icons in the Notification Area and close or disable any startup items that are still active.
9. Install Photoshop Lightroom to a different hard disk after disabling startup items and installing from the hard disk.
Hard disk problems can prevent Photoshop Lightroom from installing correctly. By installing Photoshop Lightroom to a different physical hard disk, you can verify if the original hard disk is preventing installation. First, completely remove Photoshop Lightroom from the hard disk.
To install Photoshop Lightroom to a different hard disk after disabling startup items:
Follow the steps in task 8 above to disable startup items.
If Photoshop Lightroom autoplay displays, click Cancel when you are requested to Select the Language.
Copy the Adobe Photoshop Lightroom folder from the Photoshop Lightroom CD-ROM to the desktop.
Open the Adobe Photoshop Lightroom folder on the desktop.
Double-click the Adobe Photoshop Lightroom.msi file, and follow the on-screen instructions.
Click Change and select a different hard disk in the Change Current Destination Folder window. Click OK, and then follow the on-screen instructions.
Intermediate troubleshooting
If the tasks in the previous section don't solve the problem, try the following intermediate troubleshooting tasks.
10. Install and run Photoshop Lightroom in a new user account.
Create a new user account that has the same permissions as the account that you use when the problem occurs. If the problem doesn't recur, the original user account may be damaged. For instructions on creating a new user account, see To add a new user to the computer in Windows Help or contact your system administrator.
11. Optimize handling of temporary files by Windows Vista.
Windows and applications store working data in temporary (.tmp) files that they create on the hard disk. Excessive or outdated temporary files can interfere with performance of Windows or applications.
Delete temporary files by using the Disk Cleanup utility included with Windows or by using the following instructions. Make sure that at least 1 GB of free space is available on the hard disk to which temporary files are written. To start Disk Cleanup, choose Start > All Programs > Accessories > System Tools > Disk Cleanup. For information about Disk Cleanup, see Windows Help.
To manually delete temporary files:
Note: Windows deletes temporary files when Windows and applications close normally. However, when Windows or an application crashes, temporary files can accumulate on the hard disk. Windows may prevent you from deleting some temporary files as they may be in use. Delete as many temporary files as you possibly can, without deleting the files that are in use.
Quit all applications.
Choose Start and type %tmp% in the Search text box and press Enter.
Delete the contents of this folder.
Note the drive letter where this directory is located.
To ensure that at least 1 GB of free space is available on the hard disk to which temporary files are written:
Choose Start > My Computer.
Select the drive noted in step 4. Right click and select Properties.
Confirm the drive has at least 1 GB of free space.
12. Repair and defragment hard disks.
System errors can occur if hard disks contain damaged sectors or fragmented files. Repair and defragment hard disks, either by using the Error-checking tool and Disk Defragmenter utility included with Windows or by using a third-party disk utility. You should run such utilities on each hard disk or partition. More information about the Error-checking tool and Disk Defragmenter appears below; for more information about a third-party disk utility, refer to the documentation for the utility.
The Error-checking tool repairs bad sectors, lost allocation units and file fragments, cross-linked files, and invalid file names. To access the Error-checking tool, choose Start > Computer, right-click the desired hard disk, and choose Properties from the menu. In the Local Disk Properties dialog box, click the Tools tab, and then click Check Now in the Error-checking area.
Note: To prevent Disk Defragmenter from moving files to bad sectors of a disk, run the Error-checking tool before running Disk Defragmenter.
Disk Defragmenter rearranges the files and free space on your computer so that files are stored in contiguous units and free space is consolidated in one contiguous block. To access the Disk Defragmenter utility, choose Start > All Programs > Accessories > System Tools > Disk Defragmenter.
13. Scan the system for viruses.
Use current anti-virus software to check the system for viruses. Virus infections can damage software and cause system errors. For more information, see the documentation for the anti-virus software.
14. Try to install Photoshop Lightroomon a different computer.
Try to install Photoshop Lightroom on a different computer to determine if the problem is unique to your computer. If the problem is unique to your computer, contact the computer manufacturer; if the problem occurs on multiple computers, contact Adobe Technical Support.
Advanced Troubleshooting
If the tasks in the previous section don't resolve the problem, you may be able to resolve the problem by reinstalling Windows Vista and Photoshop Lightroom, reformatting your hard disk and reinstalling Windows Vista and Photoshop Lightroom, or by determining if hardware is conflicting with Photoshop Lightroom.
Disclaimer: Adobe doesn't support hardware and provides these procedures as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, you may void the warranty for your computer.
Note: Before you remove or rearrange hardware, turn off and disconnect power to the computer and any peripheral devices.
15. Log in using the built-in Administrator account.
The built-in Administrator account has a higher access level to the system than a normal local administrator account. By default the built-in Administrator account is disabled. For information about enabling and logging in to the built-in Administrator account, contact your system administrator. You can also refer to this support document on the Microsoft support website: http://support.microsoft.com/kb/926183/en-us?spid=11737&sid=73.
16. Reformat the hard disk, and reinstall only Windows Vista and Photoshop Lightroom.
Reformat the hard disk, and then install only Windows Vista and Photoshop Lightroom from the original installation media. Reformatting a disk erases all files it contains, so be sure to back up all personal files first. Also make sure that you have all application and system disks.
For instructions on performing a clean installation of Windows Vista, see document 918884, "How to install Windows Vista" on the Microsoft website at http://support.microsoft.com.
Note: Don't install additional software or hardware until you're sure that the problem is resolved. Don't back up the hard disk and restore Windows and Photoshop Lightroom instead of reinstalling them. If the problem is caused by an application or Windows, and either one is restored instead of reinstalled, the problem may recur.
After you reformat the hard disk and reinstall Windows and Photoshop Lightroom, try to re-create the problem:
If the problem no longer occurs, then install other applications one at a time and try to re-create the problem after each installation. If the problem occurs after an installation, then the recently installed application may be the cause.
If the problem occurs when only Windows and Photoshop Lightroom are installed, then the cause may be hardware-related, and you should contact the hardware manufacturer or an authorized reseller for assistance.
17. Check for problems with RAM modules.
Ensure that the RAM modules are installed properly and are not the cause of your problem. Do one or both of the following:
Change the order of the installed modules.
Remove all but the minimum number of modules needed to run Windows and [product], and test to see if the problem persists. If it does, replace the modules you removed and remove the others, testing again to see if the problem recurs. If it doesn't, then one or more of the removed modules are the cause. For assistance, contact the RAM manufacturer.

You've tried Help>Updates from within photoshop cs6?
Or this 8.3 updater
http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0/8.3.52/setup.zip
If that doesn't work, you can install camera raw 8.3 by following the directions on the following page
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista

Adobe Photoshop Lightroom Installation on Different Computer

I had purchased Adobe Photoshop Lightroom several years ago, but my computer had crashed recently and was wondering if there was a way I could have the program installed on my new computer without having to purchase it again.

You can download , install, and activate using the serial number you should already have from the original purchase.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

Hi,
i have the following message when i tried to install LR 5.6
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe Photoshop Lightroom 5.pkg_5.6 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
how can i solve this issue?
I am running on Mac with OSX 10.9.4
thanks in advance
Olivier

olebreth wrote:
how can i solve this issue?
A search of the site would probably be a good start:
https://forums.adobe.com/search.jspa?q=dw006

During installation of Adobe Photoshop Lightroom 4 the program is searching for msvr100.dll which is not available in windows 7 files. What to do?

During installation from DVD of Adobe Photoshop Lightroom 4 the program is searching for msvr100.dll which is not available in my Windows 7 files. What to do?

This provides those files Error "Unable to start correctly - 0Xc00007b"

Réinstallation Photoshop CS3+CS4+CS5 & Lightroom 2 & 3

Bonjour,
Mon ordinateur a rendu l'âme, les logiciels Photoshop & Lightroom ont été supprimés sans que les numéros de séries puissent être désinstallés. Je possède tous mes numéros de séries mais je soupçonne que je vais avoir de la difficulté à réinstaller tout ça, Adobe pourrait croire que je tente d'utiliser le même logiciel sur deux ordinateurs différents. Quelqu'un peut-il me dire ce qu'il faut faire pour réinstaller Photoshop CS3 avec les mises à jour CS4+CS5 + Ligthroom 2 & 3 sans trop de problème ?

Hi,
This is the Photoshop.com forum, which is the online forum for the Photoshop.com web site.
You'll get the best response if you post over in the below mentioned Photoshop forum:
http://forums.adobe.com/community/photoshop
Thanks,
Shikha

Je n'arrive pas à installer ni Lightroom ni photoshop.

Bonjour, je n'arrive pas à installer ni Lightroom ni photoshop. Quand j'essai de tékécharger lightroom, un message disant "votre version d'essai a expiré" alors que j'ai 'acheté le pack lightroom/photoshop hier. Comment rectifier cela ?

Sign out and sign in back on Creative Cloud App
Sign out, Sign in | Creative Cloud Desktop app
if not working then check your host file entries once
Sign in, activation, or connection errors | CS5.5 and later

I need to cancel my photoshop lightroom package. I cant afford to keep paying for it while I am at college and my parents cant afford it for me. I tried to cancel it last night but my laptop decided to crash. I then went to try and do it today and it woul

I need to cancel my photoshop lightroom package. I cant afford to keep paying for it while I am at college and my parents cant afford it for me. I tried to cancel it last night but my laptop decided to crash. I then went to try and do it today and it wouldn't let me cancel it.
I would love to pay for my photoshop but due to saving for uni I can't afford it. Is there any way I would be able to pay for it when I can afford it? Thank you very much.

Have you tried calling on the phone?
1 (800) 833-6687
Contact Customer Care
Nancy O.

Photoshop Lightroom 4.3 installer problem extracting files

I am using Windows 7. I have downloaded Lightroom 4.3 trial (using Safari as IE refused). I click to run the download. It chooses folder "C:\Users\sarah.horsman\Desktop\Adobe\Photoshop Lightroom 4.3" by default. The bar gives 100% complete then pops up error message "A problem occurred while extracting files. Check available space on your computer and the write privileges on the destination folder. I have 125GB free on my hard drive and I have admin permissions and "full control" on the desktop security. I have tried downloading to "C:\Program Files (x86)\Adobe" instead but get the same error. Have tried several times now but just can't get Lightroom up and running. Grateful for any help. Thanks.

Just a followup. First of all, I forgot to mention that I am using x64 win 7.
Downloaded 4.3 with IE9. It reppoted the file as unsafe. Same result when running it. In my case, the install only goes to 1% berfore the "A problem occurred while extracting files. Check available space on your computer and the write privileges on the destination folder" message pops up. Tried the install without MSE running and still no luck.
I have never had such a problem with any previous version of Lightroom, going back to 1.x!

Problems installation Photoshop Elements 8 on Windows 7

I tried to install Photoshop elements 8 on my Windows 7 computer, but the installation gives a failure after a certain time. A file "...cab" is not working and may be corrupt ( exact failure code I can give, if necesary). Is there any possibility to get this file or the program Photoshop Elements 8 as download file so that I can complete the installation? Thank you in advance for your answers.

Hello,
I just got the same problem already some time ago when I tried to install this programm in my computer. At that time (March 2012) the program crashed my computer, I had to reinstall all the Software completely including system software. The program I purchased in December 2011 from Amazon together with a Reflecta crystal Scan slide scanner as bundle, so I thought it will work.
I will try to install the program from the download link you gave me, in case it does not work, what can I do next without having to buy a newer version?
Regards
Franz-Josef Laven
Date: Tue, 6 Nov 2012 14:57:39 -0700
From: [email protected]
To: [email protected]
Subject: Problems installation Photoshop Elements 8 on Windows 7
Re: Problems installation Photoshop Elements 8 on Windows 7 created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
You can download a fresh copy of the install files by following the directions listed at http://prodesigntools.com/direct-download-links-for-lightroom-3-and-ph otoshop-elements-8.html.
I am curious did you have this installed previously or did you just purchase a copy of Photoshop Elements 8?
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Adobe Photoshop Lightroom 5

Bonjour,
Problème au démarrage d' Adobe Photoshop Lightroom 5, il ne veut plus démarrer même après une installation complète du programme.
Mes autre programmes CC 2014 Bridge fonctionne parfaitement.
Merci de vos conseilles.

Salut,
J'ai installé lightroom 5.5 il y a quelques jours en même temps que la vague de MAJ adobe 2014. Pas de problèmes jusque là.
et aujourd'hui le logiciel ne s'ouvre plus... il ne se passe rien quand je clique sur le raccourci ou l’exécutable directement dans le dossier programme. Mais alors rien du tout. même pas une fenêtre d'erreur ou autre.
J'ai réparé l'installation, ça n'a rien changé. Puis je l'ai désinstallé et complètement réinstallé par l'appli creative cloud, ça n'a rien changé... l’exécutable ne donne rien... Incompréhensible.
Toutes mes autres applis adobe s'ouvrent sans soucis. Je ne comprend pas. Je suis photographe et vraiment embarrassé car j'ai des travaux a réaliser et sans cet outil je suis handicapé...
Une solution ? quelqu'un a déjà rencontré ce problème ?
Edit : je suis sous windows 7 64bit. Station de travail puissante et saine sans problème jusque là
Merci

Question sur Adobe Photoshop Lightroom 5

Je vient d’acheter Adobe Photoshop Lightroom 5 après l'avoir installer il me demande le numéro de série ok puis il me demande le numéro de série d'origine ? ou le trouvé merci

You have purchased an upgrade version. The upgrade version is sold at a discounted price, and it is necessary that you have a previous version of Lightroom that you paid the full price for.

Lightroom 5.5 APPCRASH crash

Hello,
I'm trying to use Lightroom 5.5 64-bit on Windows 7 pro 64-bit.
Whenever I click Slideshow, I get a Windows error notification that this application has stopped working. The problem is APPCRASH.
I just optimized my catalog, then clicked Slideshow and the same crash occurred.
Can anyone help?

Hey, Im using a fresh installed system of windows 8.1 update 1 and a fresh installation of the adobe photoshop cloud products. Since today I'm using Lightroom to handel about 4000 pictures that I want to clean up by using the "quickalbum" (don't know the english name) and differnt attributes like flagging, staring colouring... For now I had 4 times an appcrash, just today! Never had this with Ligtroom 3 or 4 before...
Application Error:
Name der fehlerhaften Anwendung: lightroom.exe, Version: 5.5.0.10, Zeitstempel: 0x5391f1ae
Name des fehlerhaften Moduls: ui.dll, Version: 5.5.0.10, Zeitstempel: 0x5391ed91
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000000792fc
ID des fehlerhaften Prozesses: 0x1dac
Startzeit der fehlerhaften Anwendung: 0x01cf9849fd9229a5
Pfad der fehlerhaften Anwendung: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.5\lightroom.exe
Pfad des fehlerhaften Moduls: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.5\ui.dll
Berichtskennung: 802fb6fc-0444-11e4-827c-00270e21a2e9
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Windows Error Reporting:
Fehlerbucket 85936357587, Typ 4
Ereignisname: APPCRASH
Antwort: Nicht verfügbar
CAB-Datei-ID: 0
Problemsignatur:
P1: lightroom.exe
P2: 5.5.0.10
P3: 5391f1ae
P4: ui.dll
P5: 5.5.0.10
P6: 5391ed91
P7: c0000005
P8: 00000000000792fc
P9:
P10:
Angefügte Dateien:
C:\Users\christian\AppData\Local\Temp\WER8450.tmp.WERInternalMetadata.xml
Diese Dateien befinden sich möglicherweise hier:
C:\Users\christian\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_lightroom.ex e_8932842138818e4f53bc9a766ab42371eef1ee_eab19028_1f929db4
Analysesymbol:
Es wird erneut nach einer Lösung gesucht: 0
Berichts-ID: 802fb6fc-0444-11e4-827c-00270e21a2e9
Berichtstatus: 0
Bucket mit Hash: 4a31d0151f6223299dfee0f57a091e8a

Photoshop CS4 and CC/CS6 crashing for no apparent reason (Windows 7)

I’m currently having a serious problem with my Photoshop CS4 where it continuously crashes, for no apparent reason, since July 16, 2013.   I have done everything recommended via Adobe forum to try and fix this problem though it still persists.    It crashes randomly and I am usually unable to use Photoshop for more than 20 minutes. Below is the error message that appeared when Photoshop crashed,
Error Message for CS4
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Photoshop.exe
Application Version:                           11.0.2.0
Application Timestamp:                     4bf2d91c
Fault Module Name:                          Photoshop.exe
Fault Module Version:                        11.0.2.0
Fault Module Timestamp:                  4bf2d91c
Exception Code:                                  c0000005
Exception Offset:                                00000000012a5a65
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             4105
Additional Information 1:                  15b0
Additional Information 2:                  15b00e7f3545ee6f25e3adf28ac2c415
Additional Information 3:                  2d88
Additional Information 4:                  2d887dc240f6e5f8c46c56c64c426343
Since this incident, I thought that perhaps updating my Photoshop to the current version i.e. Photoshop CC would fix the problem.    However, after downloading and using the trial version of the current Photoshop CC, the same exact problem keeps happening.    This is the error message that appears when Photoshop CC crashes,
Error Message for CS6/CC
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Photoshop.exe
Application Version:                           14.0.0.0
Application Timestamp:                     5176451b
Fault Module Name:                          Photoshop.exe
Fault Module Version:                        14.0.0.0
Fault Module Timestamp:                  5176451b
Exception Code:                                  c0000005
Exception Offset:                                00000000018702c5
OS Version:                                          6.1.7601.2.1.0.768.3
Locale ID:                                             4105
Additional Information 1:                  f752
Additional Information 2:                  f752287f27df649ff8ff774cb95d005f
Additional Information 3:                  6103
Additional Information 4:                  6103e8f4ea13b8f93bf26ab029428208
My computer specs:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2793 MHz
Built-in memory: 8151 MB
Free memory: 5155 MB
Memory available to Photoshop: 7167 MB
Memory used by Photoshop: 57 %
Image tile size: 1024K
Image cache levels: 4
The GPU Sniffer crashed on 25/07/2013 at 4:19:46 PM
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 AMD-APP (1124.2)
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 1024 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5570
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: ATI Radeon HD 5570
Driver Version: 12.104.0.0
Driver Date: 20130328000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: ATI Radeon HD 5570
Video Card Memory: 1024 MB
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Kim\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 920.1G, 781.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
   ACE.dll ACE 2013/03/19-12:09:02 79.535293   79.535293
   adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850   0.1160850
   AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0
   AdobeOwl.dll   Adobe Owl 2013/03/03-12:10:08   5.0.13 79.533484
   AdobePDFL.dll   PDFL 2013/03/13-12:09:15   79.499517 79.499517
   AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1768
   AdobeXMP.dll   Adobe XMP Core 2013/03/13-12:09:15   79.151481 79.151481
   AdobeXMPFiles.dll   Adobe XMP Files 2013/03/13-12:09:15   79.151481   79.151481
   AdobeXMPScript.dll   Adobe XMP Script 2013/03/13-12:09:15   79.151481 79.151481
   adobe_caps.dll   Adobe CAPS 7,0,0,21
   AGM.dll AGM 2013/03/29-12:09:59 79.536232   79.536232
   ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31
   aif_core.dll   AIF 5.0   79.534508
   aif_ocl.dll AIF   5.0   79.534508
   aif_ogl.dll AIF   5.0   79.534508
   amtlib.dll AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000
   ARE.dll ARE 2013/03/19-12:09:02 79.535293   79.535293
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830 66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830 66.26830
   Bib.dll BIB 2013/03/19-12:09:02 79.535293   79.535293
   BIBUtils.dll   BIBUtils 2013/03/19-12:09:02   79.535293 79.535293
   boost_date_time.dll   DVA Product 7.0.0
   boost_signals.dll   DVA Product 7.0.0
   boost_system.dll   DVA Product   7.0.0
   boost_threads.dll   DVA Product 7.0.0
   cg.dll NVIDIA Cg Runtime   3.0.00007
   cgGL.dll NVIDIA Cg Runtime   3.0.00007
   CIT.dll Adobe CIT   2.1.6.30158   2.1.6.30158
   CITThreading.dll   Adobe CITThreading   2.1.6.30158 2.1.6.30158
   CoolType.dll   CoolType 2013/03/19-12:09:02   79.535293 79.535293
   dvaaudiodevice.dll   DVA Product 7.0.0
   dvacore.dll DVA Product   7.0.0
   dvamarshal.dll   DVA Product 7.0.0
   dvamediatypes.dll   DVA Product 7.0.0
   dvaplayer.dll   DVA Product 7.0.0
   dvatransport.dll   DVA Product 7.0.0
   dvaunittesting.dll   DVA Product 7.0.0
   dynamiclink.dll   DVA Product 7.0.0
   ExtendScript.dll   ExtendScript 2013/03/21-12:10:31   79.535742 79.535742
   FileInfo.dll   Adobe XMP FileInfo 2013/03/19-12:09:02   79.151561 79.151561
   filter_graph.dll   AIF 5.0   79.534508
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   imslib.dll IMSLib DLL   7.0.0.37
   JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139   79.248139
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   LogSession.dll   LogSession 2.1.2.1756
   mediacoreif.dll   DVA Product 7.0.0
   MPS.dll MPS 2013/03/15-13:25:52 79.535029   79.535029
   msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
   msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
   msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
   msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
   PatchMatch.dll   PatchMatch 0000/00/00-00:00:00   1. 1.
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CC   CC
   Plugin.dll Adobe Photoshop CC   CC
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.0.1.34
   PSArt.dll Adobe Photoshop CC   CC
   PSViews.dll Adobe Photoshop CC   CC
   SCCore.dll ScCore 2013/03/21-12:10:31 79.535742   79.535742
   ScriptUIFlex.dll   ScriptUIFlex 2013/03/21-12:10:31   79.535742 79.535742
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0
   tbb.dll Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003
   updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102
   WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078
Required plug-ins:
   3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Accented Edges 14.0
   Adaptive Wide Angle 14.0
   Angled Strokes 14.0
   Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Bas Relief 14.0
   BMP 14.0
   Camera Raw 8.1
   Camera Raw Filter 8.1
   Chalk & Charcoal 14.0
   Charcoal 14.0
   Chrome 14.0
   Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Color Halftone 14.0
   Colored Pencil 14.0
   CompuServe GIF 14.0
   Conté Crayon 14.0
   Craquelure 14.0
   Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Crop and Straighten Photos Filter 14.0
   Crosshatch 14.0
   Crystallize 14.0
   Cutout 14.0
   Dark Strokes 14.0
   De-Interlace 14.0
   Dicom 14.0
   Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Diffuse Glow 14.0
   Displace 14.0
   Dry Brush 14.0
   Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Embed Watermark 4.0
   Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Extrude 14.0
   FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fibers 14.0
   Film Grain 14.0
   Filter Gallery 14.0
   Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Fresco 14.0
   Glass 14.0
   Glowing Edges 14.0
   Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Grain 14.0
   Graphic Pen 14.0
   Halftone Pattern 14.0
   HDRMergeUI 14.0
   IFF Format 14.0
   Ink Outlines 14.0
   JPEG 2000 14.0
   Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Lens Blur 14.0
   Lens Correction 14.0
   Lens Flare 14.0
   Liquify 14.0
   Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mezzotint 14.0
   Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Mosaic Tiles 14.0
   Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Neon Glow 14.0
   Note Paper 14.0
   NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Ocean Ripple 14.0
   Oil Paint 14.0
   OpenEXR 14.0
   Paint Daubs 14.0
   Palette Knife 14.0
   Patchwork 14.0
   Paths to Illustrator 14.0
   PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Photocopy 14.0
   Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Pinch 14.0
   Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Plaster 14.0
   Plastic Wrap 14.0
   PNG 14.0
   Pointillize 14.0
   Polar Coordinates 14.0
   Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Poster Edges 14.0
   Radial Blur 14.0
   Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Read Watermark 4.0
   Reticulation 14.0
   Ripple 14.0
   Rough Pastels 14.0
   Save for Web 14.0
   ScriptingSupport 14.0
   Shake Reduction 14.0
   Shear 14.0
   Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Smart Blur 14.0
   Smudge Stick 14.0
   Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Spatter 14.0
   Spherize 14.0
   Sponge 14.0
   Sprayed Strokes 14.0
   Stained Glass 14.0
   Stamp 14.0
   Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Sumi-e 14.0
   Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Targa 14.0
   Texturizer 14.0
   Tiles 14.0
   Torn Edges 14.0
   Twirl 14.0
   Underpainting 14.0
   Vanishing Point 14.0
   Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Water Paper 14.0
   Watercolor 14.0
   Wave 14.0
   Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   Wind 14.0
   Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
   ZigZag 14.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Kuler
   Adobe Exchange
Installed TWAIN devices: NONE
Can anyone PLEASE help?

I to have the same issue and it all started after switching photoshop cc's layout to 3d mode now everything crashes repeatedly... Thankgod AE still works but yeah ps 3d system is the culprate here b/c It worked perfectly for 4 months for me until i tried there crappy ps 3d system!

Réinstallation Photoshop & Lightroom après un crash de l'ordi

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