Reinstalled Acrobat Pro 8.1.6 won't let me print web pages to PDFs

Question

I'm really ticked at Adobe's "help" in updating the program only to cause a lot of misery.  I'd read Acrobat had a security update, and got a constant reminder from Adobe update to install the available update.  I've been using Acrobat Pro 8.1.6 with absolutely no problems printing web pages to PDFs.  I installed the 8.1.7 update which immediately disabled Acrobat completely.  So I wasted a lot of time uninstalling Acrobat and reinstalling sequential versions to get back to 8.1.6.  Now I can't print web pages to a PDF.
I had NOT done anything else to installed programs in the meantime, except that probably Norton has automatically updated antivirus files in the background.  I don't have any problems using Acrobat to open and print an existing PDF, or to create new PDFs from my scanner.  I can do a hardcopy print of a webpage by selecting my Brother printer.  From Word 2002 and Excel 2002, I can create a PDF by "printing" to Acrobat as usual.   The only problem is creating a PDF by "printing" a webpage by selecting Acrobat as the device from the list of available printers.  This problem happens both with Firefox and with Internet Explorer 7.
I have Windows XP Pro SP3.  I did the most recent Windows Tuesday security update several days before messing around with Acrobat and did not have any problems printing PDF files from Firefox or IE7.  So, it seems like it's clearly an Adobe Acrobat problem.  I get the small box saying "Preparing to Print" which goes nowhere and then I have to use the Task Manager to get out of the loop.  That closes Firefox, and when I reopen Firefox, the same webpage comes up.

Answer 1

I'm really ticked at Adobe's "help" in updating the program only to cause a lot of misery.  I'd read Acrobat had a security update, and got a constant reminder from Adobe update to install the available update.  I've been using Acrobat Pro 8.1.6 with absolutely no problems printing web pages to PDFs.  I installed the 8.1.7 update which immediately disabled Acrobat completely.  So I wasted a lot of time uninstalling Acrobat and reinstalling sequential versions to get back to 8.1.6.  Now I can't print web pages to a PDF.
I had NOT done anything else to installed programs in the meantime, except that probably Norton has automatically updated antivirus files in the background.  I don't have any problems using Acrobat to open and print an existing PDF, or to create new PDFs from my scanner.  I can do a hardcopy print of a webpage by selecting my Brother printer.  From Word 2002 and Excel 2002, I can create a PDF by "printing" to Acrobat as usual.   The only problem is creating a PDF by "printing" a webpage by selecting Acrobat as the device from the list of available printers.  This problem happens both with Firefox and with Internet Explorer 7.
I have Windows XP Pro SP3.  I did the most recent Windows Tuesday security update several days before messing around with Acrobat and did not have any problems printing PDF files from Firefox or IE7.  So, it seems like it's clearly an Adobe Acrobat problem.  I get the small box saying "Preparing to Print" which goes nowhere and then I have to use the Task Manager to get out of the loop.  That closes Firefox, and when I reopen Firefox, the same webpage comes up.