Reinstalled Elements 9 on same computer and can not now get updates
After reinstalling Elements 9 on same computer I am unable to get uodates.
You'll probably have to download the updates and then install them:
windows:
Adobe - Photoshop Elements : For Windows
mac:
Adobe - Photoshop Elements : For Macintosh
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After moving from my home country (Poland) to the Middle East (UAE) with the same computer I can not get connected to Apple Store and iTunes Store. Any clue why?
Regards,
MaciekClick the round flag icon bottom right corner of the App Store window.
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I am trying to transfer songs from my iPod touch to my computer and can not figure out how to do it. I also want to transfer the songs I have back in to iTunes. My hard drive went out on my computer and I lost all of my songs, except for on my iPod. I have an iPhone as well and did an update and it wiped out all of my songs. Someone please help me.
The music sync is one way - computer to ipod. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your comptuer for just such an occasion. use your backup copy to put everything back. -
Just got a new computer and can not find out were to authorize my new computer can you help
just got the lasted update of itunes and can not find were to authorze my new compter
If it's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If it's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(81400) -
Can't get serial number for Photoshop Elements. I'm logged in. I have a redemption code and also codes on the back of the box. nothing works and am running in circles. I want to install and use it and can't because I can't get the correct serial number. On the front of the box it says use the card (with redemptiom code to receive the serial number.HELP!!!
Dear Brian,
I activated my product in August of 2014. I had it a few months, October, when my computer crashed. Therefore I had to go back to Adobe tell them what happened, and then until December I had noticed that it said that I had a trial copy. I was not worried, as I had the serial number. it was working, but in January I got a message that my "trial" copy had expired.
At that time I had contacted Adobe and was told that because it was beyond the 3 months, they would no longer help me.
Therefore, at one point, when the computer crashed, I had not deactivated the program. But Adobe had gotten it working for me again.
I do not know what happened between October and December to have changed the software from a real copy to a trial copy.
Now to your patient questions.
As you wrote, that is what happens to the point of getting the trial copy, but when I follow the process through, I get a message that my "trial copy has expired". When I go the the editor, the whole process loops again, sign in, trial copy, licence page, add serial number, then the message that the trial has expired.
When I got that message the first few times months ago, I went back to the Adobe web site and downloaded another copy. (I have done this numerous times) It still said that I had a trial copy and that it had expired, there is a box to licence this software, when I click that, I have to sign in again, This time I also had gone to the Adobe web site signed in and left it open, while I put in the serial number, hoping that would help (have also tried that before). It waits and then the Editor/Organized box comes up again. When I go to the Editor, it tells me that this is a trial copy which has expired and it starts all over again.
I was so frustrated, that I waited a couple of months to try it again. The thinking was that there was some glitch that would work it self out and I could again down load a clean copy of the original, not a trial. (I do not know how I keep getting a trial copy of PSE 12, as it is not even offered on the site.)
The crazy thing is this morning when I turned on my computer, I had an update for the Adobe PSE 12 and Camera Raw. Probably because I had downloaded a copy again.
When I go the the web site to down load a copy of the PSE !2, I am doing it from the My accounts/ products page and downloads. I have left the web page open to copy the serial number from that page, although it always matches my notes.
ThanksT -
My i tunes account is authorized on 5 computers. However all but 1 of them has crashed or broken and I now longer have them. Due to them breaking i was not able to remove itunes from them. I have now purchased a new computer and due to the 5 limit I am unable to authorize my new one. Is there anything that I can do about this with out loosing all my purchased music? I use music for my business and it is extreamely important that I don't loose it. please HELP!!!
Use the Deauthorize All function documented in that article; while it won't delete your music, you should have a backup of it anyway.
(76771) -
I copied the SETUP from my old computer onto my new computer and cannot activate the software, Adobe does not support the 2.0 version...@
Registered owners of Audition 2.0 and 3.0 can download a new installer and serial number by following the instructions available at http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
The activation servers for applications of this era were retired approximately 18 months ago, so new installers that do not require online activation have been made available. -
I have been trying to update to iOS 6, I have updated my iTunes, as well as my OS on my Windows 7. I have an iPhone 4s but I keep getting the code 3194, I have no clue what it is, but it is very annoying. Does anyone have any suggestions? What should I do?
From this article: http://support.apple.com/kb/TS3694
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
i can not restore my i phone it reads error 1015.its firmwear can not be updated. please help me restore the firmwear on my 3g i phone.
Google "Error 1015" and you will get your solution.
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The download button as described on the HELP page doesn't appear on the page listing my purchase.
The HELP instructions list that such a button must be clicked to down load an item.
I have made 3 purchases of the same song in an attempt to download it.
Only one of those purchases appears on the page that list purchases available to down load.
I wrote out a copy of the HELP page instructions (the page can't be printed) so I could accurately follow it as I tried to do the down load.
Is there some secret to downloading a purchase or causing the down load button to appear?Hello L Swarz,
Thank you for the details of the issue you are experiencing when downloading your purchased song to your iPod nano.
I am not sure if you have tried these specific steps, but I recommend downloading the purchased song to iTunes on your computer using the steps in the following article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
Best,
Sheila M. -
HT1420 I am trying to authorize my 2nd computer and can not find the authorize control
I am tring to authorize my computer for i tunes and cannot fine the authorize button
It's done via the Store drop-down menu at the top of the iTunes screen :
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I got a brand new windows 7 computer and can not install itunes
I tired to install itunes on my new windows 7 professional 64 bit computer. I downloaded "iTunes64Setup.exe" and get during execution of that program the error message:
"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
Does anybody know what to do to get this install running to completion?"There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
That's an interesting variation. It's a 1723 error message. (1721 and 1722 are more common.)
Even though the following user tip is about slightly different errors (the 1721 and 1722), perhaps try it with your one too:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I cannot get the photoes to download to my computer from the cloud. I tried to find thr file that the photoes are to bedownlowed too but itis not on the computer.
http://support.apple.com/kb/DL1455
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would like to download Firefox but new version is not supported by my operating system
Firefox 3.6.x is the last available from Mozilla for 10.4.11 PPC Macs. <br />
http://www.mozilla.com/en-US/firefox/all-older.html -
Have iOS 5.1.1 and can not even get pandora app help plz
I have the first gen iPad, just want to get a simple pandora app. And it says I need iOS 6.0 ***
The link below may help.
Install the latest compatible version of an app on an earlier version of iOS or OS X - Apple Support
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