Reinstalled Firefox and lost my bookmarks, attempted to restore, but is only giving me todays date.

I was on live chat with a Norton specialist and they deleted/reinstalled my Firefox so fast that I didn't even have time to ask him if he saved my bookmarks. When I did ask him about the bookmarks, he said he was not trained in Firefox, but that the bookmarks could be restored.
I've attempted to restore the bookmarks as directed, but they give me the current date 2/13/13(reinstall date) of which I don't have any bookmarks? How do I recover my bookmarks? Do I need to restore my pc to an earlier version?

try these together;
1st one is where to find 2 files used for password retrieval; 2nd specifies the files to look for and transfer to the new profile folder.
https://support.mozilla.org/en-US/questions/952818?esab=a&s=old+profile+folder&r=3&as=s
and
https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?esab=a&s=retrieve+bookmark+kb+files&r=0&as=s#w_your-important-data-and-their-files

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Upgraded to latest firefox and lost my bookmarks

i just upgraded to new version of firefox and lost my bookmarks. i reviewed you section on lost bookmarks and suggestions do not seem to apply to getting bookmarks back. please advise and thank you!

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

I reinstalled Firefox and lost bookmarks from my computer, how can I get them back (sync ?)from my android phone ?

My bookmarks are really gone from my computer but I have them in my android phone.
I've tried to use this sync but it doesn't work. How can I get them back to the computer from my android phone ?
I have checked also backup files but they are really gone.

Hi penami,
Thank you for your question, and I am sorry to hear that you lost your bookmarks. In order to check if they are still there you can look in the profile folder on the computer [[Use the Profile Manager to create and remove Firefox profiles]]
As for syncing from the android, it is possible to add the account to the desktop and the two should merge.

I reinstall firefox and import my bookmark file as html, now i want to add things in my previous bookmark folder but not able to see them, while adding

all created folders are showing in bookmark tab but i not able to add new sites in them.

See:
* [[Bookmarks]]
* [[Bookmark folders]]
* http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox

I reinstalled Firefox and somehow I lost the tool bars all I see is the "Firefox" and a "Firefox Start Page" tab, but nowhere to type in the web addreess

I reinstalled Firefox and somehow I lost the tool bars all I see is the "Firefox" tab and a "Firefox Start Page" tab, butdon't get the next line to enter the webaddress.
I had gotten some other extraneous tool bars up there an deleted them.
I have uninstalled Firefox and reinstalled it but the problem still exists.

Press "Alt" then View > Toolbars, and checkmark any missing toolbar.
You can make '''Firefox 6.0.2''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface
There is a lot more beyond those first 10 steps listed, if you want to make Firefox more functional.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

Upgrade to Firefox 11 and lost all bookmarks.

I have upgrade to Firefox 11 and lost all bookmarks. None of the on-line articles help. Please advise on how to recover the bookmarks. I have tried to go to the pages that I use and it will not let me bookmark them.
''[Personal information removed by moderator. Please read [[Forum and chat rules and guidelines]], thanks.]''

If you open your current profile folder, do you have a bookmarkbackups folder in there?
Help > Troubleshooting Information > Open Containing Folder button
If so, copy those somewhere safe before proceeding.
If not, do you ever back up your profile folder?
You also might navigate up a level and see whether you have any other Firefox profiles.
If you cannot save any new bookmarks, I wonder whether your places.sqlite file (stores history and bookmarks) in your profile has become corrupted. You might need to rename that file and allow Firefox to create a new one before you can save new bookmarks again. I wouldn't delete the file just yet, as it might contain some useful stuff.

Firefox 8.0 - All bookmarks are missing - "unable to process the backup file" - tried reinstalling Firefox and restarting computer. Nothing helps. What can I do next?

All bookmarks went missing after running WinCleaner OneClick version 11.4.2, but that has never happened before. Cannot create new bookmarks and if I try to restore the bookmarks from a backup , the pop-up window says "Unable to Process the Backup File". I tried uninstalling and reinstalling Firefox and I tried restarting the computer - neither helped. I'm running Windows XP Professional 2002 service pack 3. Any suggestions?

Found a corrupt places file, deleted all the rest and renamed the corrupt file to be the only places file but I still had no bookmarks or bookmark functionality. I resigned myself to a complete uninstall of Firefox, including all personalization, etc. then reinstalled Firefox and I am now rebuilding my bookmarks list. Thank you much for the quick reply and trying to help! If I use WinCleaner OneClick again I'll be sure to back up my bookmarks.

I just downloaded to the most recent version of Firefox, and lost my Delicious bookmarks. How can I retrieve them?

I just downloaded the most recent version of Firefox, and my Delicious bookmarks have disappeared. How can I retrieve them?

First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
If your media are gone it is a lot easier to restore from a proper computer backup. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

I still cannot view flash players in firefox after uninstalling and reinstalling firefox and flash multiple times. how do i fix this issue perminantly?

I can go into chrome without any issues and watch any video without any problem. the second i get into firefox nothing works. i have had this issue on and off for years. i really do not see why you cannot fix this if everybody else can. i have uninstalled and reinstalled firefox and flash player multiple times. nothing seems to work. I am truly getting really tired of this same problem year after year, i stay with firefox because you are privacy conscience and are being more so consistently. i do not know what other details to tell you other than this just keeps happening and it is making it very tough to do anything on firefox when i cannot use a simple thing such as flash player. as i said, if the other browsers can fix this i see no reason why firefox cannot year after year. i hope there is a simple fix for this problem because it has basically halted a lot of my work on the net as i will no longer use google or microsoft. thank you

Firefox does not play videos. That is the job of the plugins.
Security Issue: Update your Flash Player '''v16.0.0.305 https://www.adobe.com/products/flashplayer/distribution3.html'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Firefox has been crashing all the time after I updated to the newest version. I tried to uninstalled firefox and all addons. Restarted the computer to reinstall Firefox and it's still crashing all the time. Please help.

Firefox has been crashing all the time after I updated to the newest version. I tried to uninstalled firefox and all addons. Restarted the computer to reinstall Firefox and it's still crashing all the time. Please help.

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type '''about:crashes''' in the URL bar and hit Enter. 
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

My flash player plugin has completely stopped working even after reinstalling firefox and flash

i have updated flash player, updated firefox, updated windows and pretty much anything i can think of . even then still i kept seeing the grey box telling me flash plugin has crashed. so i reinstalled flash and reinstalled firefox and still keep getting the same grey box saying flash has crashed

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

I can't open Firefox and I haven't saved my extensive bookmarks, which contains all my important websites. How can I start Firefox and save my bookmarks?

I have a Dell Inspiron E1505, and I use Kaspersky Internet Security. The past week, I've had problems opening Firefox - it has been slow. Today, it just won't open at all. At first I thought it was my Internet connection, so I called my provider, Comcast Cable. But I was also able to open Internet Explorer. I was told that I may have to remove Firefox, and redownload it, but it would erase all my bookmarks. How can I access Firefox and save my bookmarks?

Try starting Firefox in Safe Mode (Firefox Safe Mode, not Windows Safe Mode).
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, check out this article:
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
To export bookmarks to an HTML file that IE and other browsers can read, see [https://support.mozilla.com/en-US/kb/Exporting%20bookmarks%20to%20an%20HTML%20file Exporting bookmarks to an HTML file | How to | Firefox Help].
Any luck?

I keep losing my Selection arrow functionalities on documents I've converted from CS2 to CS6. I reinstall preferences and it works for a few minutes but all is lost again. What to do?

I keep losing my Selection arrow functionalities on documents I've converted from CS2 to CS6. I reinstall preferences and it works for a few minutes but all is lost again. What to do?

What OS?
Id you still have CS2 installed someplace, export the original files as .inx (InDesign Interchange) and convert that instead of the .indd.

I've had to reinstall W7 and lost my complete iTunes library. How do I get it back?

I've had to reinstall W7 and lost my complete iTunes library. How do I get it back?

laurafromempress wrote:
I hit a button that says full screen,now I don't know how to get my tool bar back?
Hi. Usually the Esc. key will get you back to normal.
Stedman

I just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk

i just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk

It sounds like your hard drive either has a software problem that Disk Utility cannot fix or that the HD has failed (mechanically).
Your Mac may have booted either to your recovery partition or to internet recovery in an attempt to repair the drive- I can't tell from your post.
I'll assume that it was the recovery partition.
Try to boot into internet recovery (hold down option command R at restart), and see if you can repair your HD with Disk Utility. You should also repair permissions while you're there.
If that doesn't work, try to boot into single user mode (restart, hold down ⌘S until you see a black screen with white text) and repair your hard drive. Here's a reference with directions: Repair Your Hard Disk in Single User Mode | Everything Macintosh
If that doesn't work you have a few options:
If your mac originally came with installation disks, you can try to boot from the installation disk and then see if you can repair the HD.
There is a small chance that Techtool Pro 7 will be able to repair your HD if Disk Utility can't.
If none of that works then your HD has probably failed and will need to be replaced, which is not too difficult to do yourself if you can use a screwdriver.

Reinstalled Firefox and lost my bookmarks, attempted to restore, but is only giving me todays date.

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