Reinstalled iPod BTFON app won't let me log in

After much frustration with trying to connect to BTFON and Openzone hotspots using the BTFON app on my iPod Touch 4 (the usual "temporarily unavailable", "out of memory", "no connection to the internet" stuff) and trying all the tips suggested by others (closing background apps, forgetting the network etc) in desperation I decided to try deleting the app and reinstalling it.  Now it won't accept my login details although they are correct.  I also tried reinstalling via Sync from my computer - same result.  I've tried clearing the login and password fields in the app, still the problem exists.
I've emailed BTFON support and received no reply save a request to fill in their customer satisfaction survey, and rung the helpline and got cut off.
So can anyone help please?!!
Thanks
Richard

Hi Otto,
Thanks for letting us know it's sorted. Can you let us know what you did to resolve it?
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Similar Messages

  • My iPod 5th Generation won't let me log into my FaceTime account or iMessage. Ever since I downloaded IOS7. I already tried changing my password and that didn't work. Please help

    My iPod 5th Generation won't let me log into my FaceTime account or iMessage. Ever since I downloaded IOS7. I already tried changing my password and that didn't work. Please help

    iOS: Troubleshooting FaceTime and iMessage activation
    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • I have an older ipod, and it won't let me download apps. It says my iPod isn't compatible?

    I have an older ipod, and it won't let me download apps. It says my iPod isn't compatible? Then when i plug my iPod onto iTunes it says it's fully updated.

    You don't say which version of iPod you have but apparently it's fully updated to it's capability yet not to the level that newer iPods can go.  Some apps do require the latest IOS level.

  • My ipod touch 5 won't let me update my apps when i click on update it just opens the app. also the update all words are not highlighted so I can't click on that

    my ipod touch 5 won't let me update my apps, when I click on update it just opens the app. also the update all at the top isn't  highlighted so I can't click on that.

    Try turning it off for 20 seconds and then on

  • The facetime app won't let me sign in anymore any ideas? It keeps saying 'an error occurred during the activation, try again' what shuld I do?

    The facetime app won't let me sign in anymore. I've been using it fine since Christmas, I haven't used my iPod Touch for about 2 weeks and now when I try to sgn in I get the message 'an error occurred during the activation, try again' what should I do?

    After reading some posts, I see that it is cause by the date and time changing. I reset these ad now Facetime works OK

  • My friend wanted to create a new iCloud account that was different to  her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now

    My friend wanted to create a new iCloud account that was different to  her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now what can I do to fix it she has paid or apps and songs and of she makes another account everything will be lost.
    Need help please :) thanks

    Ah thanks Razmee however there is NO option to delete the iCloud account in settings!

  • Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

    Iv downloaded the 0845 wizard from the App Store. Registered my details and it has been working. But for some reason it won't let me log in and keep saying failed every time I try to use it. Iv deleted and re-downloaded the app and it still says the same?

    I would say to start by looking on their web site... unfortunately, that appears to be dead.
    Based on the horrible ratings on the App Store (1 star for the current version), I'm not surprised it doesn't work well.

  • Won't let me log in to the app store or iTunes. tells me there is an unknown error.

    yep it won't let me log in with my Apple ID and password. my apple ID works fine with icloud and logging into the apple support community. I reset my password to see if that helped. it didn't. I tried to empty the cache.db file from the appstore folder in my library. that didn't work. I tried restarting my mac. that didn't work. So I guess I'm pretty much screwed...
    I've had this computer for only two weeks and I can safely say i'm not impressed with Lion OSX 10.7.2
    There are a lot of weird kinks and issues. Also compatability issues with apps that have worked on macs for a long time.
    1.One example is the SSH client Fugu which is just now releasing a preview of the version for lion users (the full version for lion is still not out yet). Why is it that Lion was released before the compatability issues with major third-party applications was addressed?
    2. Another issue, VM fusion newest release with the newest update STILL doesn't provide migrate pc for Lion. only the parallel operating system service works.
    3. I can't find any internal files with spotlight without bending over backwards. although after bending over backwards i still can't find anything. for example, I wanted to search for a .plist extension file. In the old days you could set your search preferences so that if you wanted to see hidden or sensitive computer system files you could set it to allow this. Same on Pcs. Now, you can't. You can set preferences in the system preferences to look for certain things in certain applications....but there is no way to simply search for files. You can't find application folders and look into those. Nothing. It's all hidden. heck, it took me over a week or so just to be able to find the Mac HD. that used to be on the desktop. not anymore.
    4. Wanted to download the xcode developer tool from the appstore the other day. tried to do that and it lagged forever. didn't tell me at what percentage it was downloading. nothing. then I noticed how many GB it took in space and also the numerous one star reviews saying how the newest update had ruined the application and not to waste my time. Why can't we find archived versions of applications so that in case the most recent one is totally messed up, we could at least have the opportunity to go back to the old version?
    5. logging into the appstore the first time it wouldn't even let me download a free app without putting in my credit card information. not exactly reassuring after hearing about all these credit card frauds going around that are found to be connected with appstore CC info.
    I am seriously thinking that I should either go and get a copy of snow leopard or just return the computer entirely. I haven't been able to get any of my school work done because of all these weird problems. at first i thought it was because I haven't used a mac in over a year.....but now i'm thinking there are issues over at the apple software development team. I hope that apple will get their act together and release a major patch to fix the problems with Lion. They owe it to their faithful customers. please don't turn into another microsoft.

    I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
    Today I discovered a new treasure of doggie poop in Lion. No Save As......
    I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
    So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in  mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
    are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
    I am starting to believe that Apple is Satan.

  • Logic does not see my hd omni as an input device. Any ideas?  I've been told to reinstall logicpro - but apple won't let me because it says its already installed on this machine.

    Logic does not see my hd omni as an input device. Any ideas?  I've been told to reinstall logicpro - but apple won't let me because it says its already installed on this machine.

    I'm having the same issue with a file called IMG_2353.MOV that was imported into iPhoto from my iPhone and also have to manually select the items to import (so the rogue file doesn't error everything out). I've tried using Image Capture to locate/delete the file directly from my iPhone, but even though I can SEE it in Image Capture, I can't delete it or anything. This is VERY frustrating! My friend/Apple guru's only suggestion was to backup my phone then restore it through iTunes. Risky but should do the trick. I'm too scared to try, though!

  • I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?

    I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?

    The iPod sees the new computer as a new iTunes library. You can only sync with one iTunes library.  However, you can manage music among disfferent computers.  See:
    Using iPhone, iPad, or iPod with multiple computers

  • I have an Ipod that is about a year old which was connected to an old computer that has crashed.  I just downloaded itunes on a new computer, hoping to download my music from my ipod, but it won't let me.  Any ideas how to sync them?

    I have an Ipod that is about a year old which was connected to an old computer that has crashed.  I just downloaded itunes on a new computer, hoping to download my music from my ipod, but it won't let me.  Any ideas how to sync them?

    Engadget has a guide for this.
    http://www.engadget.com/2009/11/25/how-to-get-music-videos-and-photos-off-your-i pod-iphone/

  • The Facebook app won't let me sign on with my account. I can sign on to another account just fine. Will not let me sign on through Safari or Google either. When I put in email and password it goes right back to the log in page. Help?

    On my iPhone 4, the Facebook app won't let me sign on with my account. I can sign on to another account just fine. The first time I sign on with the FB app it goes to the news feed page, says loading, and then flipps between loading and connection error.  If I close out of that and try to sign in again it locks up on the logging in page.  From Safari or google it goes to the log in page, after entering my email and password it goes right back to the log in page.  I have tried resetting my phone, deleting and re-installing the app and everything else I can think of.  Since I can log onto another account on my phone it can't be the app, any ideas would be greatly appreciated! Thanks

    Sounds like a hard reset is in order...

  • NBC app won't let me play through my iPad to my samsung tv. Says no airplay supported. How do I fix it?

    NBC app won't let me play through my iPad to my samsung tv. Say no airplay supported. How do I fix it.

    Not all apps support airplay. 
    If NBC does not support it, there is nothing to fix.

  • When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

    When I try to buy an app it won't let me log in and says that I need to use another Apple ID on my iPad 2

    Is your Apple ID set properly at Settings > iTunes & App Stores?
    If so, log out from there and log back in.
    If that doesn't solve it (it should), check Settings > General > Restrictions

  • I want to buy a book I created in iPhoto.  I want to leave blank some spaces in the photo layout, but the app won't let me "buy the book" unless all the layout spaces are filled.

    I want to buy a book I created in iPhoto.  I want to leave blank some spaces in the photo layout, but the app won't let me "buy the book" unless all the layout spaces are filled.

    That is correct - you must have a photo in every photo frame to order
    LN

Maybe you are looking for