Reinstalled photoshop elements 7 and serial number is rejected

Reinstalled photoshop elements 7 from online adobe account. Used ser# listed on account and is rejected from setup. Verified ser# from written copy in notebook. tech support said to find the answer in forums. seems like everyone has the same issue and no answer???

You need to contact Adobe again using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Insist on speaking with a supervisor if the agent tries to end the call. Members of this forum can't deal with activation issues; so you received poor advice. Good luck.
Click here to get help now Contact Customer Care

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I need help in downloading and installing a previously purchased version of Photoshop Elements 12: Serial number removed by moderator

I need help in downloading and installing a previously purchased version of Photoshop Elements 12: <Serial number removed by moderator>

Hi There,
Kindly try: Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows
Thanks,
Atul Saini

I want to reinstall photoshop CS6 with serial number - where is the site?

I want to reinstall photoshop CS6 with serial number - where is the site?

If you purchased it as a download you should have a link to download it in your Adobe account online. Otherwise you can download the trial version and use your serial number to activate it.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
An alternative site for downloading the trial version follows but you need to follow the instructions carefully for the download to work.
http://prodesigntools.com/adobe-cs6-direct-download-links.html

I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

I have a 19 digit Adobe Photoshop Elements 12 Serial number. It should be 24. Any help with this?

Where are you looking for the serial number?
If you have the disks, the number commencing 1057 is usually inside the packaging. It’s necessary to pull out the white inner box.
If you purchased this some while ago and the product, the serial number should be in your Adobe account. Click on the red Adobe logo (top left on this web page) sign-in with your Adobe ID (email & password) and choose Manage Account. You should be able to browse your purchase history and registered products.

Photoshop Elements 11 serial number invalid after computr reset

I reset my computer (Windows 8 OS) and all programs installed through disc were deleted. I need to reinstall Photoshop Elements 11, but when I entered my product's serial number it said it was invalid. The program was completely erased from my system, and yet it is still activated. Is there any way to deactivate it without the program being on my system? Is there any way to reinstall it at all?

you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
make sure you're using the correct number to activate: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

How can I tell what version of PhotoShop Elements my serial number corresponds to?

I need to reinstall Photoshop Elements Mac. I went to my Adobe Account and it lists Photoshop Elements and the its serial number, but it doesn't specify which version it corresponds to.

Twoputt I believe that error is resolvable. I would recommend posting a new discussion in the Photoshop Elements forum at Photoshop Elements. You may want to try searching the forum first as the error sounds familiar and I believe there is already existing discussions on how to resolve the error.

Photoshop Elements Download Serial Number

I have purchased photoshop elements and premier elements. I am in the process of installing the software and now it is asking for the serial number. Where is the serial number?

See the following:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

TS1398 both my apple password and serial number are rejected??

I cannot use my ipad as it rejects my password and serial number?I have tried resetting.

Hi frederickm18892647,
I am sorry for the inconvenience caused.
Please bring the machine online. On the Sign-In screen choose to sign in now using the Adobe ID or try you can Serialize it using your Serial number. Acrobat will launch successfully.
Let me know if you still experience any issue.
Regards,
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Adobe photoshop Elements 10 Serial Number Key? I need to install elements on my new computer but can't find the license number. How can I find it so I can reinstall it on my new computer please?

I logged on to the Adobe site, but there is apparently no record of my purchase. What do I do now?

You are going to need both serial numbers if you want to install Lightroom 5, because it is an upgrade and bolts serial numbers are required. If you registered Lightroom 5 with Adobe when you first installed it then you can find your serial number on your Adobe account.

Photoshop Elements 12 serial number

When I try to install Photoshop Elements 12, my serial number from the box is rejected. How do I find it? It was purchased from Amazon and came in a box. Where is the number? How many digits?

Also, when you have program questions once you do find your serial number and install...
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements

Reinstalling Photoshop CS4 invalid serial number

I have had this software since 2008. It has been running on the same PC for the last five years, now I have finally upgraded the PC, my serial number is invalid and wont activate. Customer service chat says its an incorrect number and could I provide Proof of Purchase (?) Are you kidding me?! They don't show the software was registered -ever- then why was it functioning just fine for the last five years?! To make matters worse, India chat hung up on me -twice!! So I get to thinking, I wonder what our corporate serial numbers say on the Adobe Volume Licensing site -guess what?! They're invalid too!! Coincidence?! I think not! I want an answer as why any serial number I enter from Creative Suite 2 Premium, Technical Suites 2, 3 and 3.5 and a privately owned Photoshop CS4 Extended are ALL invalid according to Adobe?! Is there a translation error from English to Hindi?! Or are your corporate systems so screwed up, you have no clue as to what is a valid serial number and what is not, so you just lead them around and around and around until you just hang up on them or they get so frustrated and angry, they go get a pirated version and generate a key so they never have to speak to you again. I'm certainly not spending another $800 on another Adobe product that may or may not have a valid key. I want the key I legally own validated!! Today!!!

I too have just been victimized by this same scenario, Windows XP machine replaced by a Windows 7 machine, installed CS4 extended to new machine, no serial # acceptance, deactivated XP CS4, reinstalled CS4 on to Win 7 machine, deleted Adobe PCD cache as seen on blogs and chats, activated Win 7 CS4 and it still tells me invalid serial #'s. No help from Adobe! Adobe!, if you care,
Advertise a phone number that allows us to speak to a human being that knows what to do! Don't use delay tactics like people in India that can't make decisions or hope people just give up and buy a new software package!
This is a situation that has me disappointed in Adobe. I always had great performance and stable software until now. And to find out how difficult it is to rectify the problem only because of Adobe's unwillingness to do so is really sad. This is how companies fail, People will spread the word if something is not done to correct and or at least set up a means to help those suffering this debacle.
I for one, am fed up with the hunt and peck search online for an answer and the lack of getting hold of an English speaking person that has a solution that will correct ADOBE'S mistake here. I, like so many I have read about, have a valid copy/ license of CS4 Extended and have only used it on 1 computer until now for many years. We are licensed to use on two computers at a time at different locations, up to 20 reinstalls! This record of valid users and serial numbers is an easy archive by Adobe and should be self explanatory to anyone that researches it. Activated year one on one computer, used for many years on same computer, being activated on a new computer due to Windows XP no longer being supported! How difficult is that? What makes my serial numbers invalid? No one is accusing me of being a thief or Pirate, Adobe just made my serial numbers invalid for no good reason and I have to spend many frustrating hours chasing it down a dead end road! Adobe! See the problem and come forward with a place users can go for a centralized solution! I am a professional that can not afford this interruption to my schedule. A class action law suit is sure to follow if something is not done soon.
Bad press is sure to follow. Your loyal customers will look elsewhere for what they need. I can't believe this is the plan.
If anyone that cares at Adobe is reading this please call me or email me at:<Removed by Moderator> Adobe records have my contact info from my registration of my software both originally and while trying to set up my new computer.
This software is expensive to buy originally. This software may just get a reputation that it is too expensive to purchase if Adobe is going to randomly shut it down by any claim they choose. Abuse of power? yes! A company that does this sort of extortion to it's loyal clients won't be around long. If this is a way to force users to upgrade or pay more money to Adobe for a product they invested in years ago, with the expectation of uninterrupted use until the clients chose to upgrade, than shame on the corporate persons behind it. If this is just a bad string of poor judgement, than fix it fast- make a solution for the damage being done to your loyal customers.
There are many other software solutions out there that do many of the same things for a lot less money than Adobe. Without the professional support of their product in the long run, Adobe may be just be another Greedy corporate monster that WAS!
Prove me right in my being a satisfied long term customer, believing Adobe supports its products long term, and fix this serial number problem. My new computer and the old computer are both without a working CS4 system now. What are you going to do about this major software BUG?
Nick

Photoshop Elements "Invalid Serial Number"

I recently did a Windows 8 refresh, which uninstalled my Photoshop and Premiere Elements. Now, when I download using the Adobe Download Assisstant and try to enter the serial number displayed in my account under products, it says Invalid Serial Number, this is not a valid serial number, please go back and reenter your number. I don't have a box or CD, because Photoshop and Premiere came preinstalled on my computer. HELP!

Kevin,
I've checked the details on your account and from the looks of it you are using the wrong installer. As in your case Elements was preinstalled on your system, I would request you to reach out to the hardware manufacturer and request them to provide you a copy of the software.
Thanks
Nikhil

Photoshop Elements 10 serial number help

My computer crashed and I am trying to install Photoshop Elements 10 on my new laptop. I lost the serial number and it does not appear on my adobe account. The software also came with Premiere Elements and is a student and teacher edition. The Premiere Elements serial number does appear, but it does not work for Photoshop. Please help me find my serial number. Thank you.

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Has the photoshop elements 12 serial number issue been fixed? is there a version that works?

I bought a new in the box photoshop elements 12 just before christmas new in the box from Amazon. I tried to install but it said the serial number was invalid. I talked to help staff for hours and could not get it to work. Did this issue ever get fixed? Is there a version of photoshop elements that will work? By work I mean when you enter the serial number on the package that you can install and the serial number will work. I am replacing photoshop elements 7 which says I have installed it too many times.
Yes I have installed it many times, through computer upgrades (same home built computer) and many many many crashes... I need help

Scroll down to "Chat now."
Trials | Download, install

Photoshop elements 6 serial number needed

I have a disk with Photoshop elements 6. I received this years ago and can't recall the source. I need the serial number. The disk has a number below the bar code: *310364900* Is there a way for me to get the serial number to install?

you're welcome.
i don't know if this will make you feel better, but if you have a mac, you probably would not have been able to install pse 6 and if you have windows, you probably would have had problems installing and/or using it.
it was designed for os'es that are no longer supported by apple/ms. as you probably found from that chat, pse 6 is not supported by adobe so there wouldn't have been much help for the next step even if you had a serial number.
the current version (pse 12) is available and will work on current os'es.
you can get , at least, something for you efforts by downloading the trial. you can use it for 30 days, Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe

Reinstalled photoshop elements 7 and serial number is rejected

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