Reinstalling acrobat 8 pro via ftp link from adobe??

Hi, I need some help in reinstalling acrobat8, I did the trial on acrobat 9. I had to unistall 8. The people at adobe sent me a FTP link to reinstall 8 as I have misplaced my 8 disk. I can't get the download to start from the link that was emailed to me, Acrobat_pro_8zip from ftp.cs.adobe.com Any suggestions. Thanks

Hi, hope you can help me with this. I have down loaded the zip file and extracted the files and tried to reinstall. I have talked with eleventeen different tec's at adobe and the only postive feedback I get is Thank You for calling Adobe and can I do anything else to assist you, I've never been an angry person till now. One of the Adobe tec's had me download a cleaner and create a new user account on my computer. In the new user account I clicked on the C drive and unziped the Acrobat Pro 8. Still not working and receiving error message "A serious error has been detected and Adobe Acrobat 8 Professional cannot continue. Please reinstall the application and try again." Adobe tells me that it should be working, but for a $39.00 charge they will get me up and running. I had no problems untill I uninstalled Acrobat 8 to try the free trial of Acrobat 9 and tried to reinstall Acrobate 8.

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Thank you for responding. I decided to upgrade to Acrobat 11 and it is now working fine.
There was no error message - the documents just closed. J.R. Ledbetter, CPL
5614 Turfwood Lane
Houston, TX 77088
Tel. 832/657-7027
email [email protected]
From: Anubha Goel <[email protected]>
To: J. R. Ledbetter <[email protected]>
Sent: Thursday, March 5, 2015 8:12 PM
Subject: I removed and reinstalled Acrobat Pro 10 and now my documents automatically close about 7-8 seconds after I open them.
I removed and reinstalled Acrobat Pro 10 and now my documents automatically close about 7-8 seconds after I open them.
created by Anubha Goel in Acrobat Installation & Update Issues - View the full discussionHi jr_ledbetter, Could you please let me know if you get any specific error message when the PDF closes automatically.Does Acrobat opens as itself or not?You might need to refer the KB doc link mentioned below:Doesn't launch after 30 days
Installed as part of a CS6 suite Let me know if this helps. Regards,Anubha If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7258293#7258293 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7258293#7258293 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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Reinstalling acrobat 8 pro via ftp link from adobe??

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