Reinstalling Adobe CC problems

I had to perform a system restore on my (Windows 8.1) laptop. When I now try to reinstall my Adobe CC apps, the CC setup installer keeps crashing during initialisation. I already have Adobe CC installed on another machine (iMac).

Did you run the cleaner?
Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Similar Messages

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    How do I reinstall Adobe Reader 9.1.3?
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  • I have just reinstalled Adobe Acrobat X1 and I can't save any PDF's that are emailed to me. I just get "This document could not be saves. There is a problem reading this document (21)" and then when I click OK i get "insufficient data for image"  Help!

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  • Problem with reinstalling Adobe Illustrator CS4 on new pc

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    I have a disc in the same box  that says CS3.  I thought that was an older version.  Should I try installing that disc first?  It seems to have a different serial number. Thanks so much for your help.  I appreciate it. 
    Date: Mon, 3 Sep 2012 15:25:41 -0600
    From: [email protected]
    To: [email protected]
    Subject: problem with reinstalling Adobe Illustrator CS4 on new pc
        Re: problem with reinstalling Adobe Illustrator CS4 on new pc
        created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
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         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4670448#4670448
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4670448#4670448. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Problem Reinstalling Adobe Photoshop Elements

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  • I want to reinstall adobe cs4 on my new laptop, but there is a setup mistake. What could be the problem?

    I want to reinstall adobe cs4 on my new laptop, but there is a setup mistake. What could be the problem?

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  • I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

    I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

    Screenshots attached to email replies will not make it back to the forum; you need to login to the forum and post it in your topic using the camera icon in the editor.
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  • I still get plug in failure even after uninstall and reinstalled adobe flash to my mac os x 10.7.5 (4 bit) with flash 16.0.0.235 how do I get this fixed??? HELP

    I still get plug in failure even after uninstall and reinstalled adobe flash to my mac os x 10.7.5 (4 bit) with flash 16.0.0.235 how do I get this fixed??? HELP

    That crash appears to be casued by the Facebook plug-in.
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  • ReInstalling Adobe Acrobat 5.0

    ReInstall Adobe Acrobat 5.0
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  • Will uninstall/reinstall Adobe Acrobat 9 affect PDFs already created?

    I am receiving a message that I must uninstall then reinstall Adobe Acrobat 9 Pro to fix a problem. Operating system. Windows 7.  Problem on laptop only.  No problem on desktop.  Error message says: "Licensing for this product has stopped working.  You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help. (148:3)"  If I uninstall / reinstall will this affect the PDFs already created in My Docs?  Is there another way?  

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  • Cannot uninstall or reinstall Adobe Air on XP - tried everything

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  • Aftr reinstalling microsoftoffice, do i need to reinstall adobe?

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    Sukrit Dhingra

  • Uninstall and Reinstall Adobe Acrobat 8 Pro registration failed

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  • I am missing PDF Printer (PDFMaker), have reinstalled Adobe Professional and even did a repair making sure I added the PDFMaker options - it still will not add the PDF Printer (PDFMaker) option - which is necessar to use with our document comparison softw

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