Reinstalling Adobe Premiere Elements 10

My software stopped to work. I need to reinstall it on my Mac. After un-installing the corrupt Adobe Premiere Elements 10 I was trying to install it again from the disks (starting with disc #3) and typing correct serial number installation started but ejected the disk with few prompted messages (Exit Code 7). What can I do to complete this installation? Can you help me? The version 10 was sufficient for the work I am using it for. SOS

Hi foitik,
Please refer to the help document for the troubleshooting of this error:
Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Regards,
Sheena

Similar Messages

Cannot Reinstall Adobe Premiere Elements 11

My computer guy uninstalled Adobe Premiere Elements 11 and told us that we would be able to reinstall it fine. Of course, Adobe will not accept my already used serial number. So, now I cannot reinstall and edit my videos. Please help!
Overview:
Adobe was uninstalled along with teh rest of my computer. (It was wiped to fix a problem.)
Adobe won't accept my serial number
Cannot Reinstall
Thank You,
Parker

Hi ParkerBurns,
Could you please let us know the error you are getting while installing Premiere Elements 11.
Regards,
Abhijit

How can I reinstall Adobe Premiere Elements 12 after computer crash without my old keys?

I need to re-install Elements 12, but I can't find my product key.

My World
You should have two choices for obtaining working installation files....
1. If you purchased the installation files from Adobe....go to the Adobe web site, sign in with your Adobe ID and Password, go to the Search field at the top right of that web page and type in My Orders. Then follow the My Orders to your orders and select the order involved. There should be a place there to download new installation files.
2. You can go to the following web site and download and install Premiere Elements 12 tryout. During the installation of those files, you insert your purchased serial number to make this your working copy of the program.
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
The important matter with this route is read and carry out carefully the web site's "Note: Very Important Instructions" and the "here" button in the instructions so that you do not get Access Denied.
Please let us know if any of the above works for you.
Thanks.
ATR

Adobe premiere elements 11 won't load error 6

The program no longer loads or does anything useful.

Hi,
My operating system is windows 7.
I have reinstalled Adobe Premiere Elements and done the CCleaner and now the program will open but crashes moments later.
Any help with this matter would be appreciated.
Best regards,
Juanita Pytellek
Web: advantagefeeders.com.au
Email: <mailto:[email protected]> [email protected]
Mobile: +61 (0)400 177 738
Description: Description: Description: AF signature logo
This email, including any attachments, is confidential. If you are not the intended recipient please
notify the sender immediately, and please delete it; you should not copy it or use it for any
purpose or disclose its contents to any other person.

Is Adobe Premiere Elements 10 compatible with OS X Yosemite?

I have Adobe Premiere Elements 10 that I use on my IMAC. I recently updated my operating system to OS X Yosemite and when I go to use the add menus portion of the the program it consistently crashes. I have uninstalled and reinstalled Adobe Premiere Elements 10 and it still crashes when trying to add disc menu's to my movie? Is Adobe Premiere Elements 10 not compatible with OS X Yosemite? Do I need to upgrade my version of Adobe Premiere Elements for the program to work? Larry

Lawrence3973
I am strictly an Elements Windows person and do not have a Mac computer to road test this one. I do remember that question being asked before. My recollection is that Premiere Elements 10 is, but it a recollection which I would need to research. Most of the threads with that question can be found unanswered.
Does Premiere Elements 10 run on Yosemite?
Most of the "Elements" discussions with information revolve around Photoshop Elements Mac and Yosemite.
Are you running the program as Administrator and do you have the latest version of QuickTime installed on your computer? Is it only disc menus that bring the project down? Is it all disc menus or just one or two that are involved in the issue?
But, first I would ask "What video card/graphics card are your computer use?" Therein may be the problem if the card is a NVIDIA GeForce one.
You could try delete the Adobe Premiere Elements Prefs file which I believe can be found in Mac
Users/Owner/Libraries/Application Support/Adobe/Premiere Elements/10.0
Please review and consider.
ATR

AppCrash Adobe Premiere Elements 10

Hello guys,
I need your help... Iam not longer able to use my Adobe Premiere Elements 10.
Everytime I start the program, the following message and problem in detail occur:
Problemsignatur:
Problemereignisname:    APPCRASH
Anwendungsname:    Adobe Premiere Elements.exe
Anwendungsversion:    10.0.0.0
Anwendungszeitstempel:    4e5ffe8b
Fehlermodulname:    tbb.dll
Fehlermodulversion:    2.2.2009.1011
Fehlermodulzeitstempel:    4ad1da23
Ausnahmecode:    c0000005
Ausnahmeoffset:    000000000002e11b
Betriebsystemversion:    6.3.9600.2.0.0.768.101
Gebietsschema-ID:    1031
Zusatzinformation 1:    bfe4
Zusatzinformation 2:    bfe4f32116e53269c40cb793b24d9516
Zusatzinformation 3:    fabf
Zusatzinformation 4:    fabfd6d2ad9dc1b09ef894206aeb2527
It worked perfect before, but now... it doesn not. I don't know what to do. About one year ago, a friend of mine gave me this program as a present. He installed everything. Iam afraid of reinstalling the program, because Iam not sure if I need a licence, code or something like that. It's a legally bought product, don't worry. Could I find informations about my licence on my computer? I don't have any contact to this friend, so... he won't help me anymore.
best regards
a german girl...

Hi A.T. Romano,
thanks for your fast answer. Mine took longer, sry
Here the information you asked for:
processor: INTEL(R) Core(TM) i5-3317U CPU @ 1.70GHz 1.70 GHz
Windows 8.1 64bit (x64)
card/video:
-> INTEL (R) HD Graphics 4000
-> NVIDEA GeForce GT 740M
I reinstalled Adobe Premiere Elements yesterday. I was afraid because of the serial number, because I read, that it has to be erased before beginning the reinstallation. But the problem was, that I couldn't start the program to erase the number, so I called the support, although they don't offer telephone support concerning Premiere Elements. He told me, that it shouldn't be a problem, if I cannot erase the serial number. It worked without erasing it, but It's unclear if this would work everytime I begin a new installation.
After I reinstalled it, Adobe Premiere Elements worked! But it only worked for yesterday. As I started the program today, it didn't work anymore.
The same problem as I desribed it above occured again. I was searching for the crash cause several hours. Iam so frustrated... Is it because of this tbb.dll modul? (see first post). Is it because of NVIDEA? I downloaded the newest version of Java, but it didn't work either. Is this a viral issue? Iam totally desperated, please guys... help me!
I would even pay for someone, who solves this problem for me. It has to stop!
These APP-Crash problems seem to occur in other programs too I read. And everytime I read those posts about those problems, nobody couldn't find a solution or... they FOUND a solution, but did not post/tell it after.
PLEASE HELP ME! I thought about buying a new software, but it might occur with that again. What shall I do?
Frustrated Jennifer *sniff*

Serial # for Adobe Premiere Elements 4.0?

Hi! I have a T61p and currently I'm trying to reinstall Adobe Premiere Elements 4.0 that came with the system after a fresh recovery of the harddrive. But the problem I'm having right now is that it asks for the serial number which I cannot find. Could you please let me know where I can find this serial number? Thanks!

You may be able to convert the files using Quicktime Pro ($29 from Apple) -- but that depends on what you want to convert them to!
Is your ultimate plan to burn a BluRay disk or are you ultimately planning to output a standard DVD?

Download link for adobe premiere element 9

I try to reinstall adobe premiere element 9 due to a problem on my computer. Where can I find a download link to this version that I bought?

You can check this link http://forums.adobe.com/message/4382508
, the website discussed here has the installer file for the archieve Adobe software , it might help.

I can't find the reinstall on Adobe Premiere Elements 11

I can't find the reinstall for Adobe Premiere Elements 11 after it told me to uninstall the program and then reinstall.

Hi seriously99,
Adobe Photoshop and Adobe Premiere Elements are seperate software. We have to purchase both the software seperately.
Regards,
Romit Sinha

After Dell uninstalled my Adobe Premiere Elements 9 I cannot reinstall it nor any other Adobe

I recently ran into a problem with my Adobe Photoshop Elements 9 and in the course of trying to reinstall a missing MSVCRT.dll file they uninstalled my Adobe Premiere Elements 9. Now I cannot reinstall it. I keep getting an unable to contact the Windows Installer Service message AND a message that says it cannot install an MSXML.dll file. I have tried everything I know, they tried everything they know, are trying to tell me I need to do a complete reinstall of my system. Windows 7 ultimate 64 bit on an Inspiron 2320. I have two separate program CD's for Adobe Elements programs and they both are unrelated disk. Neither one will install the program, they both get the same error. I had the program on a backup harddrive, I copied it and I can get the basic program to work by using the .exe file but I cannot get the addition items that originally came on a 2nd disk to install, no matter what I do. Apparently, I cannot install anything else Adobe either. AIR will not install, Adobe Premiere Elements 11 trial will not install. For that matter, I don't think the Adobe installer is installing. Dell keeps saying to talk to Adobe. Ha! If anyone can figure out what is wrong that adobe stuff wont install let me know. Or where I can get this MSCML.dll file? How to get it into the computer? I have already had to do 4 complete reinstalls on this computer since I bought it in June and I am not looking forward to having to do it yet again. Also, when I do try to install it, it install the entire program then gets to the end, gives me the error message (and you can find the files in the program files) but when you click OK or cancel the cannot instal MSXML file message, then it automatically uninstalls everything it installed and there seems to be no way to stop it.

Well, whatever Dell tech handled this, has no clue. They ruined your Windows Installer on a systemic level. Try to download the Microsoft Installer standalone package from the MS web site or let Windows Update update e.g. Internet Explorer. If that doesn't work, I'm afraid only reinstalling Windows from scratch will fix things...
Mylenium

I uninstalled my Adobe Photoshop Elements 11 and my Adobe Premiere Elements 11. I want to reinstall both of them. When I try to reinstall them, I am not able to do so. Something about my Roxio program comes up. Please help!

I uninstalled my Adobe Photoshop Elements 11 and my Adobe Premiere Elements 11. I want to reinstall both of them. When I try to reinstall them something about my Roxio that is installed comes up. I knew this was going to be a bad day for me. Can somebody please help me. Thank you.

Hi. I was just going to mark my question solved. I don't know how I did it, but I want to thank you so much for trying to assist me.

Reinstalling Adobe Photoshop Elements and Adobe Premiere Elements on Mac instead of PC

I have Adobe Premiere Elements 12 and Adobe Photoshop Elements 12 on my window pc. Pc broke down and its replaced by MacBook Pro. Can i reinstall these program on my Mac without bying the programs once more?

yes.
download the correct installation files and use your cross-platform serial number to install,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Error message when downloading Adobe Premiere Elements 11

When attempting to download the Adobe Premiere Elements 11 from the cd, I'm getting an error message that reads: "The installation process has encountered an error while installing Shared Technologies. Please restart your system and try again".I'm using a Windows 7 Operating System. When I attempt the download again, I get the same error message.

Curtis Baughman
Many of us have encounted this issue. The problem is not confined to a particular version or computer operating. Many homemade remedies and scientific ones have worked for some and not others. The most recent fix was offered by an ID by the name of Maud Barbara and seems to have been the answer for that user and at least one more.
Maud Barbara's fix can be found at the end of the very long thread on the subject found
http://forums.adobe.com/thread/1121947?start=40&tstart=0
The rough Google Translate went
Hello
I had the same problem as you and I just d have the solution:
go to C / program files (86) / common files/OOBE
Rename OOBE by OLDOOBE
and your problem is resolved
You can reinstall the software
What worked for me in this case was none of the above. How I and others navigated this installation problem is documented in the thread cited.
We look forward to your results to see what turned out to work for you.
Thanks.
ATR

Another "Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."

When I try an open the original project or a copy of it I get this message.
"Sorry, a serious error has occurred that requires Adobe Premiere Elements to shut down. We will attempt to save your current project."
I have tried to create a new project and get the same message.
I have tried uninstalling and reinstalling the program a few times.
The last time I worked on the project I had no issues.
Any suggestions?

Hi
a. Open Premiere Elements 9.0/9.0.1 - Yes, I get the welcome screen (v9.0). I can choose open project, and choose my project. The program will open and show that it is loading the project with the scroll line will show all the way to 100% and will stay there. Sometimes I get the "Sorry" message and sometimes the loading project window just goes away and nothing is loaded and the program stays on the clock until I close it.
b. You can find the Adobe Premiere Elements Prefs file and deletion of it makes no difference to your issue. - Made no difference
c. Have you deleted the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists? If not, please do so. - Done, made no difference
1. Does the problem exist with and without the antivirus and firewall(s) disabled? - Running McAfee Total Access Protection. Turned off firewall and anti virus. It works. As a test I left the anti virus off and tried loading project with and with out the firewall turned on. The project loaded each time. I then tested the firewall on, with and with out antivirus. Antivirus off - project loads each time. Antivirus on - doesn't load and program stays on clock.
I will continue to experiment with it and see what happens. The last time I used it I was running a different McAfee product than no. So it seems to work with the Firewall on and the Antivirus off.

Premiere Elements 7, Sorry, a serious error has occurred that requires Adobe Premiere Elements to..

Hi, my software just recently started giving me the folowing error and it does not work (start):
Sorry, a serious error has occured that requires Adone Premiere Elements to shut down. We will attempt to save your current project.
I had tried everything, even uninstalling and reinstalling the program and still it does not work. Does anybody have this issue?
Do you know how to fix it?

I found the root casue of the problem. I just turn OFF the McAfee antivirun software and the Premiere Elements 7 works now.
I realized that McAfee updated the version on April 20 and i think this version has a problem with the Adobe Premiere Elements programm.

Reinstalling Adobe Premiere Elements 10

Similar Messages

Maybe you are looking for