Reinstalling after PC crash

I have just had the worst crash, where the system HD was deleted. I do have a backup, but before upgrading to Acrobat X Pro. My question is, since I cannot deactivate before reinstalling, how is this going to affect me once I try to activate?

If you need to reset your activations you can contact Adobe and explain. There should be a telephone number on the activation screen and there are links on the Adobe support site so that you can do this through a web chat.

Similar Messages

  • Cannot reinstall after system crash

    Acrobat 7.0 Pro, Win XP Pro SP3
    System disk crashed. I have to reinstall every app. Cannot install Acrobat because I have an upgrade CD. I have been upgrading for donkey's years, and doubt I could even find the original (CD? floppy disk?) for whatever version I started with. The install dialog for 7.0 gives a phone number to call; that number is not in service. I tried live chat; was told that I had to have the serial number for 6.0. I provided that number, and received no further communication; after half an hour waiting, I gave up and closed chat. I tried live chat again, and this time was informed that live chat could not help me with this problem.
    If anyone has gone through reinstallation successfully, please suggest what I might try next, other than give up on Adobe and use some other product, which is not an option.

    Generally I think that as long as you are registered with Adobe, you can call them and get the information you need. I am sure someone else will tell you which of the several numbers you should use. Bill

  • Trying to Reinstall AFTER a crash

    my computer froze for about 1 hour i had to restart then i got the folder w/? , shut it back down ran disk worrier three time's then it still starts w/ the ? on the folder then after 25 min it finally gets to my desk top but very slow, everything i do is very slow, i tried Disk Utility to fix it but it say's that it can! i even tried to reinstall tiger and my hard drive isn't there. help?

    Hi Ihatespam;
    RATS! This is begining to sound like one of those "out of the pan and into the fire" type problems.
    The more information you give me the worst it sounds. Do you have any of your data backed up? It is starting to sound more and more like serious hard drive problems. I have only heard of Disk Warrior failling when the hard drive was no good.
    For your sake I hope I am wrong and someone else might come with another idea for you. Right now I have exhausted all of my ideas.
    Allan

  • Reinstal after disk crashed

    After my secondary hard drive crashed I cant install itunes anymore on my new hard drive since the old installation blocks this. How do I solve this?
    Itunes was installed on my secondary hard drive and now that I got a new secondary hard drive my old installation seems to block the installement of  Itunes on my new drive. I think there are some system registers that still link to the old drive since I get a message saying that "the path to programfiles (x86) contains a invalid character"* I never get to choose where to instal though so I think itunes still has a key somewhere in windows that links to the old location. My knowledge of computers only goes this far though, I have no clue how to find these keys and or change/delete them.
    I would apreciate any help
    *my own translation

    Try Web Chat. There is a link at the bottom of this page:
    Adobe ID, sign in, and account help

  • Lightroom 4 to be reinstalled after CPU-crash.

    Dear Sirs,
    as a hooby fotographer I hit it big ehen buying Lightroom 4 about 2 years ago, though download. I t has served me well and I thought moving to LR5 and the cloud was a bit overkill for my budget and needs.
    During july this summer my computer was diagnosd with a bad graphic card and had to be sent away. About a week ago I got the message that in the return from repairs to the supplier it had been broken beyond repair. I got a new computer as a replacment, at no cost. So far so good. I had back-up my photos before sending it away and I am now in the process of restoring my computer and was looking to download LR4 again. Can't find it or any referens that I even had had it on my account.
    I would really like to get LR4 again as enjoyed the program.
    Regards,
    Johan Kallum

    Hi,
    You can download lightroom 4 using this link
    Adobe - Lightroom : For Windows
    Regards,
    Devendra

  • I have an old Mac G5 with OSX 10.5.8  After a crash of my HD, I reinstalled the CS3. At the time of recording I get a window with the message "COMPLETED REGISTRATION" and under "There was a problem sending the informasioni via internet" and still under th

    I have an old Mac G5 with OSX 10.5.8
    After a crash of my HD, I reinstalled the CS3.
    At the time of recording I get a window with the message "COMPLETED REGISTRATION" and under "There was a problem sending the informasioni via internet" and still under three choices to "send back" and "records in a second time "or" never record "and I continue to choose the latter option.
    Another problem is that in Bridge (version 2.0.0.975) I can no longer see thumbnails of RAW files from my Canon 40D that I saw before.
    Should I upgrade ACR? which is the latest version supported on my Mac?
    thank you

    Sergio Bellotto if you keep receiving the registration screen then please try accepting the screen in a different User account.

  • Reinstalled CS3 on Mac 10.6.8 after major crash. ID doc created in CS3 v5 won't open

    Reinstalled CS3 on Mac 10.6.8 after major crash. ID doc created in CS3 v5 won't open

    Problem solved. It helps to use CS5 to open a CS5 document. When you use the right key, the door opens. Lesson: Don't store installation discs of inactive versions with installation discs of current versions.
    Larry Kieffer
    [email protected]
    863-398-4057

  • Trying to reinstall iPhoto 6 after multiple crashes

    After numerous crashes of iPhoto 6 (and reporting crashes to Apple via the pop-up box until my fingers fell off), I finally decided to back-up all my photos, delete and reinstall iPhoto 6. To do so, I did a spotlight search for anything with iPhoto in the name and then deleted all items I could find. I finally came down to a Library6.iphoto file, but when clicking on the i button in spotlight, only a dashed line ghost rectangle appeared. It had no location name, the date created and modified was Dec. 1903 and other useless information. How can I get rid of this program, that is says is still present, but I can't find it anywhere to delete it. I dont' want to re-install iPhoto 6, with this ghost running around.

    ExpressMan:
    Welcome to the Apple Discussions. I've gotten those ghosts files from time to time and they haven't given me troubles. Here's what I recommend:
    1 - launch Disk Utility and repair disk permissions and verify the disk.
    2 - be sure all files with iPhoto in the file name are out of the HD/Library/Redeipts folder if you haven't already done so.
    3 - install iPhoto 6 and then run the following updaters in this order:
    a - 6.0.4
    b- 6.0.5
    c - 6.0.6
    I suggest you downloade them from the Download page (see the Download button at the top of this page) and run them from your HD instead of Software Update.
    4- run Disk Utility again and repair disk permissions.
    Also be sure you're running Quicktime 7.1.5.
    Restarting your computer may get rid of that ghost file. But I wouldn't worry about it.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

  • How do I get Thunderbird to allow me to choose SMTP than IMAP when reinstalling after a system crash?

    I had a system crash in Jan. After the crash recovery (Windows had written over parts of the disc but recovered most things; however, they were set to states as if they had just been installed), Thunderbird did something I was unhappy with & I reinstalled it. When I did, it did not allow me to select IPOP or IMAP but came up with IMAP, which I had never used before & knew nothing about. However, now having read about IMAP & having used it with Comcast, I dislike it intensely--it's slow & cumbersome & doesn't allow me to save emails with everything permanently attached to them. I haven't had the time to pursue it until now. How can I get back to using IPOP?

    POP and IMAP are the two incoming mail protocols.
    SMTP is the outgoing mail protocol.
    Maybe when Apple invents their own email protocol it will be iPOP like all their other iSomethings
    Here are the instructions for switching Thunderbird from IMAP to POP..
    https://support.mozilla.org/en-US/kb/faq-changing-imap-pop

  • Having trouble reinstalling Photshop Element6 after computer crash

    Trying to reinstall Photoshop Element
    6 after computer crash.In middle of installation it asks me to insert diak1.I only have the one disk and it's already in.What do I need to do?
    \t

    You need to uninstall PSE before you can reinstall it. It sounds like you didn't properly remove it. Use control panel in windows. PSE for windows doesn't do repair installs.

  • Trouble reinstalling after Windows xp crash

    I have recently bought the upgrade to PS cs4 and installed it over my cs3 version. Shortly after this windows crashed & I had to reinstall windows XP but I can't seem to reinstall PS cs4 I get a 1605 message. If I just try to run the old program which still on my C drive the program opens and then I get a 147:20 message sayiong I have to reboot(w/o success) I would uninstall ps, but the program won't let me get as far as being able
    to deactivate it. Thanks for any help!

    That's how it's worked for me when I've had a crash and it was installed on two machines and a hard-drive crashed so I didn't have a chance to deactivate. One time it happened, it picked the wrong machine and I had to activate Photoshop on that machine, again, and it deactivated the real one that crashed. Another time it picked the right one. Perhaps it choose the one used least recently rather than activated least recently, but I've never had to call Adobe about deactivating after a crash.
    Perhaps it works differently, now. The bottom line is that you should not have to worry about deactivating Photoshop just to be able to install it, again. The worst that can happen is you have to call Adobe and have a discussion about what happened and have them do it.

  • HT5035 Credit balance lost after computer crash with Itunes reinstall.

    What do I do when my gift card credit balance on my account was lost after having to reinstall itunes on my computer after recent crash?

    You are in the iTunes Mac section.
    Did you try a file recovery program for Windows?
    MJ

  • Reinstall Acrobrat Pro X. Can't reinstall Acrobat Pro X after computer crash

    I am trying to reinstall Acrobat Pro X after a compter crash. I enter the correct serial number but then get asked to select a prior product, in my case Acrobat Pro 9, and enter the serial number (this is the number that appears in my account), but there is nowhere to enter the serial number. And if I try to reinstall Pro 9 it won't let me. Do I have to deinstall Pro X first, or what? ALl input welcomed, thanks. Shanter

    Thanks Bill, that seems to have done the trick. I am now successfully
    reinstalling Pro X.
    2014-10-14 21:10 GMT+02:00 Bill@VT <[email protected]>:
        Reinstall Acrobrat Pro X. Can't reinstall Acrobat Pro X after
    computer crash  created by Bill@VT
    <https://forums.adobe.com/people/Bill%40VT> in *Acrobat Installation &
    Update Issues* - View the full discussion
    <https://forums.adobe.com/message/6825647#6825647>

  • Had to reinstall OS, firefox and all after a crash, the old links in firefox, can these be found anywhere?

    Had to reinstall OS after XP crash, upgraded to windows 7. Question is are my old links in firefox anywhere to be found? need them for my studies.

    You may get better response if you post this in the iTunes community forum
    https://discussions.apple.com/community/itunes
    Have a nice day!

  • I Reinstalled CS6 After a crash, but  month later Acrobat is no more activated, how to activate it?

    I Reinstalled CS6 After a crash, but  month later Acrobat is no more activated, how to activate it?

    Hi latifledoux,
    Try the steps mentioned in the KB : Error "Invalid serial number" | Acrobat 9 | CS4
    You might also want to run the Acrofix patch from : Doesn't launch after 30 days | Installed as part of a CS6 suite  and check.
    Regards,
    Rave

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