Reinstalling an upgrade of dreamweaver

I lost my computer in huricane sandy and am trying to reinstall Acrobat 7 upgraded from 6.  The prompt said my serial number was not valid and i was directedd to another page.  After following the instructions, I downloaded the program and was todl that my serial number was not valid.  I tried both the Acrobat 6 and 7 serial number.
On one of the pages it was mentioned that a new serial number was sent to owners of the program.  I never recieved it.  What do I do?
Frank

You should try to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here are some links to help making contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

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