Reinstalling Belle - The Nokia Suite update servic...

I have a C6-01 I used before getting a Lumia and I want to give it to someone else. Before doing so, I wanted to reinstall Nokia Belle to remove everything I had on the phone's memory and to give the phone away with a fresh installation of the OS.
The problem is that when I go to Software Update in Nokia Suite and click reinstall, Nokia Suite downloads 170MB out of the ~320MB that Nokia Belle has and then says "The Nokia Suite update service is currently unavailable." I've already tried this on two PCs, both running the latest version of Nokia Suite. I reinstalled the OS once before about a year ago and it worked just fine. Any ideas about why this might be happening and what I can do to solve it? I've looked around and found a lot of other people who have had this problem over the years but I haven't managed to find a way to get through it. Any help would be appreciated. Thank you!
Solved!
Go to Solution.

I just tried using Nokia Software Recovery Tool. It recognizes my phone and immediately after I click Install and the download progress bar appears, it says something went wrong ("There was an error. Please try again. Error code: InternalError.")
Is there anything else I can try?
Edit: I also tried using Nokia Software Updater for Retail and the same thing happens. Then I tried using Nokia Care to download the firmware and it still doesn't work. It finds it, says it has 320MB, and when I click download, it just says it's been queued for download and that's it, nothing else happens.

Similar Messages

Nokia Suite update service is currently unavailabl...

Today Nokia Suite informed that firmware 25.007 was available for my Nokia N8.
But everytime I click on Install I get the following error. How can I solve this?

Hi Hans,
Thanks for the feedback.
1)The original USB cable that came with the box is being used.
2)Nokia Software Recovery Tool deletes all the personal data. though it is possible to retrieve some of it with the backup-restore processes, but I left it for the last try. Nevertheless I am giving it a shot now. I will post here the outcome.
The phone has not been stranded, I purchased it from Amazon at the end of 2011, have been using it all the time happily with no complaints, since recently I can not get any app from the Ovi store at all. I thought it might be because of the Anna, so I gave up on resisting to the Belle update and tried to update but it didn't work.
In short, in fact I just want to be able to install apps, don't mind Anna or Belle at all. I have also updated the Time and Date package, it can not be because of that.
Will write here as soon as the Lumina Software Recovery tool finishes and see if I can install the apps I want or not.

Sorry,the nokia software updater service is curren...

Im try to update my nokia 5800 through NSU v1.4.98en and im geting the above msg.

Server problem, should be fixed by now.

Nokia Suite update out of service, could it mean b...

Anyone else having problems with Nokia suite update facility, it wont refresh just says that it is out of service and try later, could this mean belle is coming???? God i want it, hope its as good as we all expect it to be
Solved!
Go to Solution.

just a little background info from telstra. they have had the update from release. it comes down to the fact that there were so many fixes to anna they didnt think it fair to keep testing it. as for the emergency call that was an issue where when our emergency numbers were called the phone wouldnt call the number and it also caused the phone to freeze, i was told of alot of other issues whithin the update. telstra are now focusing on haveing there updates page update more often and correctly.
i have not had any proplems while and after updating my n8 to anna. which goes to show that telstra have released a perfect version of anna. oo and new nokia phones are on the way to telstra.. ill let you work out what they are

N8 doesn't update to Symbian Belle via Nokia Suit...

i cannot update my Nokia N8 to Symbian Belle. Nokia Suite says: Software cannot be installed. Your device ist at he moment not compatible with the available software. Please try later. When ist Symbian Belle available for me. product code: 059D5C3. Have Nokia Suite reinstalled but nothing happend. Who can help?

1st, check if there is room on your device for such a update (on your device not your memory card)
And like it said try again later, which means wait a day

Nokia suit update sevice is currently unavailable

when i try upgrading my C7, the nokia suit says it's update service is currently unavailable even after 3 days and after updating it to nokia suit v.3.3.86

Hi all, few comments:
- first, make sure that you have latest Nokia Suite installed and in use (you can see version number in top right corner of Nokia Suite)
- check, that Nokia Belle update is available for your product code (you can find list from here: http://europe.nokia.com/find-products/nokia-belle-update/nokia-belle-update-availability)
- In Nokia Suite, it's recommended to have Tools -> Options "Automatically download software updates" turned on (this way Nokia Suite downloads update packages in background to your PC, so update experience is smoother)
- Additionally, make sure, that if you have any firewall software in your PC, that Nokia Suite is allowed to connect to internet
- Additionally, you can in Nokia Suite Tools -> Software updates click "Refresh", then Nokia Suite checks for latest information from Nokia's server
Cheers,
Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

Any solutions to stop the Flash player Update service 11.6 r602 from crashing?

Hello this is the second time i post something that is related to this my computer keeps running the Flash player Update service and that keeps crashing causing some of my games to crash also. I run a windows 7 professional edition on my computer. This problem started about 2 weeks ago and it seems that i am getting ignored by all the staff and everybody else because seems to give me advice. I have tried multiple step, i have tried a clean boot, i also did a scan of the security files of microst to se if there was something wrong with the files i know it's a bug in the coding. I have tried uninstalling and reinstalling problem is it's always running and i cannot disable it because i don't see any programs running on flash in my process. I have talk to multiple tech support and since this has been going on for two weeks and adobe has no tech support only a community of experts it has not gotten resolved and won't be anytime soon so plz if you have advice plz inlighten me cuz i am done it's getting really old really fast. I am aslo having the same problem as these people with this thread here : http://forums.adobe.com/message/5472502#5472502
They got answered but i did not seeing as i asked the question three day ago
I have unchecked the service in msconfig.
I have the current version of Flash Player.
I use Google Chrome and Mozilla Fire Fox.
Description
Faulting Application Path:          C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Problem signature
Problem Event Name:          APPCRASH
Application Name:          FlashPlayerUpdateService.exe
Application Version:          11.6.602.180
Application Timestamp:          51a4ab8c
Fault Module Name:          ntdll.dll
Fault Module Version:          6.1.7601.17725
Fault Module Timestamp:          4ec49b8f
Exception Code:          c0000005
Exception Offset:          0002e243
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          4105
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID:          3634136356
this is the description of the problem here if you have the same problem, what do we do cuz we are a bunch just walking around like chicken's not knowing what do to

Hi, I've been working on this problem on my computer, windows vista, for a while now
and since nothing can correct this problem
I just now discovered that there are two flashplayerupdateservice.exe on my hard drive!
one in my windows\system32 directory and
the other one in windows\system32\MacroMed\Flash
exactly the same version, same everything, 11.6.602.180 both of them
I suspect having two copies of the same program is what makes it crash.
Can Adobe please fix this problem? It's just annoying, does not hurt and you can leave it alone
and go on with your business, but it would be nice to get rid of that error message.
Thanks

Nokia Software Updater service is currently unavai...

Although I've re-installed the NSU, now version is 1.7.3en, getting the message "Nokia Software Updater service is currently unavailable"
What could be the problem?

For those having problems are they running Vista ?
I think the microsoft firewall has blocked the updater software.
I got round it by installing the old version from the CD (told it not to look for an update).
I they ran the updater program, which wouldn't run because there is a newer version
It then gave me the option to download the new version and then I got the microsoft firewall warning.
I selected the allow option and the new version installed fine.
I was then able to update my N97 to V11
N97 Firmware Version 20

Does the Nokia software updater version 1.4.64 sup...

Does the Nokia software updater version 1.4.64 support N85?
When I tried to update and the massage always appear "Unable to retrieve phone information" Does anyone having the same problem?
Solved!
Go to Solution.

Got the same problem: Unable to retrieve phone information.
I reinstalled Nsu -> did not help. Same error.
I am using the general Profile and restarted the phone several times (plus removing battery) etc etc.
My product code is 0572856.
My custom version is 10.045.203.2 (29.09.08)
According to my phone provider there is a newer software available. I got the problem that the caller-id is not always shown when the contact is saved in the phone: When i save my second number in my n85 contacts with the international dial code, i can see the contacts name when receiving SMS only, but not if i get called from that number. When i remove the international dial code i can see the contact's name when i get called but not when i receive a SMS. I have only one contact saved in my phone (no duplicates!). Tried to move it to sim memory, to either use one memory or both memories. Nothing helps. Whether the number is from the same phone provider or not does not make any difference. I cant save both formats in one contact either.
According to my phone provider this is a known bug and can be removed by downloading the latest firmware for N85.
But i cant download anything, dont even know if there is really a newer software to download for my above mentioned version.
i tried to download nsu-versions in other languages, but that did not help too.
any help/suggestions?

Nokia Suite Update Unavailable

I have recently purchased a new PC, and installed the Nokia suite. I connect my N8 and see that there is new system software to install, but as soon as I click the next button, once logged into my account, it says Nokia Suite Update is unavailable try again later.
Any thoughts?????

The latest version is available here ..
You may also try the Latest Beta version from here ... To download the installer, you need to log-in using the SAME credentials that you use on this Forum..
It may be the case that there was a problem with Nokia servers (..as for this Forum since about 16 hrs...) Since these are restored, you may also try the way you were trying ...

How can i import my contact list from the Nokia Suite to my I phone?

how can i import my contact list from the Nokia Suite to my I phone?

Oscar, keep in mind that my suggestion could not be the best one.
I have a copy of Nokia suite on my Windows XP partition on my Mac, just to test it.
The second icon on the upper row explains as a syncronisation with Outlook.
Try to do it and later you should use the iClod manager from Apple and Sync Outlook to ìiClod and to any iPhone iPod and so on.

N80 on the Nokia Software Updater

Dear updaters,
We are pleased to announce the inclusion of Nokia N80 to the list of products supported by the Nokia Software Updater.
There are two things to note:
1. Not all variants may have the latest software. New variants are constantly being updated, so if your variant is not included, please check back again soon.
2. If you have installed the SMS accelerator patch for your Nokia N80, this will need to be re-installed after the N80 software update. The SMS accelerator patch is available from http://www.europe.nokia.com/A4149142
Warm regards,
The Nokia Software Updater teamMessage Edited by ajak on 01-Nov-2006
02:39 PM
Message Edited by ajak on 09-Nov-2006
03:30 PM

Please visit:
http://www.europe.nokia.com/A4176089
for the NSU...
Cheers,
Orinoco.

SW Reinstall problem in nokia suit 3.7

When i connect my c2-00 to my comp and open suit and click on software update it does not respond. Why?
Does it is possible to reinstall the latest version 3.99
Solved!
Go to Solution.

Not sure what you mean by 'it does not respond' .. Its NOT showing any availability of update or just freezes ?
Re-install should be possible thru' the option as seen in the attachment ..
Attachments:
Nokia Suite 3.7.22.png ‏106 KB

Where's the Nokia Music update for FP2???

Hello,
Was this update pulled lately from pipeline? Because it's been a week since when I performed a clean update to FP2 on my 808 PV and the only over-the-air updates back then were Microsoft Apps and New Social; also only these two updates were offered via Nokia Suite.
No sign of Nokia Music and / or other minor updates at the time being.
What's wrong with the rest of the updates? My Nokia Music is useless right now (it won't open).
Release: Nokia Belle Feature Pack 2
Software version: 113.010.1507
Software version date: 2012-09-21
Custom version: 113.010.1507.C00.01
Custom version date: 2012-09-21
Language set: 113.010.1507.04.01
Product code: 059M966
Model: 808 PureView
Type: RM-807
Latest update: Not updated
Browser version: 8.3
Flash version: 4.0
Java version: 2.5
Previous (starting with '99): 5110 (2 pcs.); 6110; 6150 (2 pcs.); 6210; 6310i; 6680; N70; N73; N82 Silver; N97 Transition Black; N97 mini Cherry Black; iPhone 3GS 16GB Black; iPhone 4 16GB Black; N8-00 Dark Grey; iPhone 4S 16GB Black; iPhone 5s 32GB Space Gray
Current: 808 PureView Black (Nokia Belle FP2, v113.010.1507) & iPhone 6 64GB Space Gray (iOS 8.1.2)

@aspergerguy: yes, barely today I was offered with Application compatibility fix & Big screen, but no sign of Nokia Music or other older minor updates...
Previous (starting with '99): 5110 (2 pcs.); 6110; 6150 (2 pcs.); 6210; 6310i; 6680; N70; N73; N82 Silver; N97 Transition Black; N97 mini Cherry Black; iPhone 3GS 16GB Black; iPhone 4 16GB Black; N8-00 Dark Grey; iPhone 4S 16GB Black; iPhone 5s 32GB Space Gray
Current: 808 PureView Black (Nokia Belle FP2, v113.010.1507) & iPhone 6 64GB Space Gray (iOS 8.1.2)

Problem with Nokia Suite updating e71 firmware

I had to do a hard reset on my e71 and now I'm trying to update the 400.21.013 firmware from Nokia suite, but an error occurs. It says that I need to disconnect the phone and try again. Then it says that if that doesn't work, to reinstall Nokia suite. I have done this with no succes and still getting the same error message. What can I do to update the firmware? Also is it possible to update to one of the earlier firmwares that is no longer listed currently on the support site?? Thanks for any help and suggestions.

@dudersup
Have you tried using NSU? I can't guarantee if it'll work, it's a known issue now that the Suite is giving some users, including myself, a hard time in updating software.
Also try older versions of Ovi Suite, could possibly work.
Hope you get your phone back up and running.
N8-00,Galaxy Tab 10.1

Reinstalling Belle - The Nokia Suite update servic...

Similar Messages

Maybe you are looking for