Reinstalling Crystal errors

Hi,
I'm getting an error when I try to reinstall Crystal on my computer. "The Product key code "actual key shown" is not valid or has expired." I've verified the key and it is correct. Any suggestions?

Hi,
Give it a try by
Delete the following registry keys:
WARNING: This resolution can be applied if Crystal Reports is the only software installed on the computer that uses the Business Objects directories, files and registry keys. For example, Crystal Analysis, Crystal Enterprise and BusinessObjects Enterprise are applications that may share the same directories, files and registry keys. Removing these directories, files and registry keys may cause other software to function incorrectly
WARNING: The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk. HELP: For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).
RECOMMENDATION: It is strongly recommended that you make a backup copy of the registry files (System.dat and User.dat on Win9x computers) before you edit the registry.
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects u2022 HKEY_CURRENT_USER\Software\Business Objects u2022 HKEY_USERS\S-#-#-##-...-####\Software\Business Objects (The number signs (#) represent a series of numbers that are different on each computer.)
NOTE: After making changes to the registry, restart the affected service or application as required.
Now reinstall the CR.
Hope it helps!!
Regards,
Amit

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