Reinstalling cs master collection 5.5. without discs
I have my registered serial number but no discs. How can I reinstall master collection cs 5.5. without the disks onto my new computer?
OLDER previous versions http://www.adobe.com/downloads/other-downloads.html
Similar Messages
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Can I upgrade to Master Collection CS5.5 without uninstalling Design Premium CS3
Hi,
I work for a company that has offices worldwide, but do not have the budget to upgrade all licences which is why I need to keep InDesign/Illustrator CS3.
I wish to switch from Final Cut Express to Adobe Premier Pro/After Effects (I don't like the new Final Cut Pro X - for many reasons)
Can I upgrade to Master Collection CS5.5 without uninstalling Design Premium CS3?
Many Thanks,
Sandeep
(iMac 2GHz Intel Core 2 Duo 10.6.8)Absolutely. The upgrade won't touch the earlier version.
Make sure you buy the right upgrade. Here's a link to it on Amazon: http://amzn.to/oRnKh4
Bob -
I can't use my software to reinstall CS6 Master Collection. What is the problem?
I can't use my software to reinstall CS6 Master Collection. What is the problem?
uninstall everything cs6, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall.
if that fails, expalin what you see when trying to reinstall that indicates to you that there's been a problem. -
Can I download Master Collection CS6 in my Disc E?
I try to download Suite Master Collection CS6 but at the end there is an ERROR 101 it said that my C disck have no space I have free 25GB, my question is if I can download to my disc E because I have a lot of space in there. If the answer is yes can I leave it ther? or I have to free space in disc C and put it in program files?...help! and thanks
Error 101 usually comes up when there's a corruption in the software package.
Please try redownloading the package and then install. You can download the software on the E drive and then run the setup.exe file to install. -
CS5 Master Collection trial installs without Acrobat on 64-bit?
Hi guys,
This is a bit weird but I installed Creative Suite 5 Master Collection (trial) the other day on my PC (newly re-installed with Windows 7 64-bit) and for some reason there is no trace of Acrobat!
I Googled this yeaterday and found a few other people with the same problem (but cannot seem to find them today). Any ideas why this might be the case?
Regards,
b_iBefore I invested in CS5 I too downloaded the trial on Mac and on PC platforms. I think I remember that part of the stipulation of the trial software was that not all applications will be included and/or fully functional, Acrobat being one of them since you can probably download a trial of Acrobat separately and since Adobe Reader is free. Try to download it separately. Acrobat is the same version 9 that it has been since CS4 which might also be a reason it is not included in the download of the CS5 trial software.
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Reinstalling CS6 master collection
I had an issue when i downloaded the Mavericks for my MAC and had to wipe my hard drive clean. I need to re-install my adobe stuff for school, however it does not show up in my order history (it only shows in my programs as having the collection along with my serial number), how do I re-download it?
Hi ashley,
You can download CS6 Master Collection from this website.
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please ensure to follow "Very Important Instructions" carefully
Regards,
Abhijit -
Reinstalling CS3 Master Collection on Vista x64
CS3 has worked fine for me up until I did some major Windows updates (mainly for MS Office 2007) on 4/29/09. Premiere Pro gave me the "Sorry, a serious error has occurred that requires Premiere to be shut down. We will attempt to save your current project" error. And After Effects wouldn't load (but would show up in Task Manager).
So I updated my graphics card and mobo. Then I tried all the Adobe Licensing Troubleshooting tricks and other suggestions from all over the web. Now I get the lovely "You cannot use this product at this time. you must repair the problem by uninstalling and then reinstalling this product or contacting your it administrator or adobe customer support for help." Every program gives that error. If I don't get the error (like in Bridge), Windows tells me the program crashed after closing it.
I also UNinstalled a whole bunch of programs (2 games, misc converters, other junk). I figure I'm going to re-install the whole CS3 bundle OVER the Windows Updates and uninstalled programs. First, though, I'm going to save important things like PS brushes and actions.
Does anyone have any suggestions before I go smashing my current installation?
Do you think I would be just fine installing directly from the installation disks instead of copying the disks to the hard drive like I did originally?
Will there be a problem with Licensing since I can't deactivate it now (the programs won't open)?
What do I need to do to COMPLETELY remove everything Adobe before installing anew?
Thanks a bunch.
-Michael
PS - my computer:
C2D E8400 o'cd @ 3.6GHz
8GB ram
1TB raid 0
2 512mb 9600GT's in SLi
Vista Ultimate 64-bitPeter,
Thanks for the insight. I'm going to take the risk and wipe CS3 off my hard drive. I don't know if it's the right thing to do, but the latest Windows update was an update that was undoable (in other words, it told me after this update that I could not undo it). So, in that sense - reinstalling CS3 might be the only thing to do.
Both Microsoft Office AND Adobe are important to my work - I have 8 email accounts coming and going in Outlook, use Excel for my billing, and Onenote for sensitive client information (password protected). So I don't think I could forfeit Office.
I've done every Vista update as far as I can remember (the important ones - not the extras like games and language packs), and I've been just fine. I believe the combination of uninstalling a bunch of programs AND major Vista updates caused my problem. I'm also now having a problem with corrupted Tahoma fonts in Outlook menus and reminders (they look like bitmap fonts - very large and pixelated).
If this re-installation of CS3 doesn't work, then I may end up re-installing Vista altogether. But with everything I have on my computer and all the customization of the interfaces between programs I've done, I think it would take about 10 years off of my life. Not to mention the time wasted and angry clients waiting for their work to be done.
Thanks for the CS3Clean Script info. I'll be running it at level 2 after I uninstall CS3.
I couldn't find any of my PS Actions or Brushes (which was all I really needed to backup), but they weren't amazing in any way. So I'll just make them again as I go along.
I'll remember that tip about only installing important updates next time.
Thanks again Peter - I really appreciate it.
-Michael -
Transfer /reinstalling cs2 to a new computer (without disc)
Hi, I've just purchased a newer, faster computer, mainly because the harddrive on the old one is dying. How can I transfer/ reinstall my CS2 from the old one to the new one?
See
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
http://www.adobe.com/downloads/cs2_downloads/index.html -
I have had to replace the hard drive on my iMac running OSX 10.9.3 and reloaded my CS4 Master Collection from Time Machine. I am receiving error message 150:30 saying License has stopped working what should I do?
Unfortunately, you can't install Adobe applications by copying them from a backup, or using the Migration Assistant on a Mac. There are too many support files scattered throughout your drive which aren't moved to the correct location.
First, you'll have to use Adobe's Cleaner Tool to remove all of the stuff you copied:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then reinstall CS4 Master Collection from your original discs, or a backup of the downloaded files. If you don't have either, you can download Creative Suite from this link:
Other downloads -
Missing Installation Disc for Master Collection CS3
Greetings....I need to reinstall the Master Collection CS3 because my PC drive got wiped out. I was just reinstalling it and realized Disc 4 is missing when I was asked to insert it. It's been a year or 2 since last time I had to install. I've looked and can't find it. No money or interest in updgrading at the moment. Can anything be done?
You can download the installation file(s) thru the following page:
Download CS3 products -
Can't find programs... CS4 Master Collection
I have posted the responces from Tech but it seems you have to have an IT Degree for this software to work.
Notes from Customer
Thursday, October 8, 2009 9:29:56 PM PDT
After installing the CS4 Master Collection, I am unable to find or use several programs; Adobe After Effects CS4, Adobe Encore CS4,
Adobe Media Encoder CS4, Adobe Premiere Pro CS4 & Adobe Soundbooth CS4.
I have a Dual processors (AMD Athlon MP 2800+ (2.12 GHz each)) Motherboard is Tyan s2462 Thunder K7, & 3 GB RAM.
Operating System: Windows XP Professional
Video display card / driver version: Nvidia GeForce 6200
Has it ever worked? If so, what's changed? (provide comments in description field): No
Same results with different file?: Not Applicable
Same results with different computer?: Not Applicable
Recent System Hardware or Software change?: No
Notes to Customer
Friday, October 9, 2009 2:13:42 AM PDT
Hello K,
Thank you for contacting Adobe Technical Support.
I am responding in reference to your web-case dated 10/08/2009 . We
would like to thank you for showing interest in Adobe Product. I
understand the concern that you are facing with Adobe CS4 Master
Collection on launching .. I apologize for the inconvenience and I
assure you that we will work together to resolve the issue.
As you have mentioned after installing the CS4 Master Collection, you
are unable to find or use several programs; Adobe After Effects CS4,
Adobe Encore CS4,
Adobe Media Encoder CS4, Adobe Premiere Pro CS4 <(>&<)> Adobe Soundbooth
CS4.
Try Uninstalling and Reinstalling CS4 Master Collection.
Find and read installation logs for Adobe Creative Suite 4 product. The
link for the same is :
http://go.adobe.com/kb/ts_kb400593_en-us
Send us the Installation Log File so that we can narrow down your issue
and specifically point out where the problem is .
I hope this information is helpful to you. Get back to us as soon as
possible.
For future assistance you can always visit Adobe user to user Forums by
this link : http://forums.adobe.com, where
you can submit your queries and also you can searched for your issues on
Adobe Knowledgebase on this link :
http://www.adobe.com/cfusion/search/index.cfm?cat=support
I hope this information is helpful, Please get back to us if this
resolve your issue so that we can close the case
and in case you face any issues or need any clarification you can
contact us we will be more than happy to help you.
For future reference use TS Case :181220137 at Web Support Portal :
http://www.adobe.com/go/supportportal.
Warm Regards,
CS
Adobe Technical Support
Notes from Customer
Friday, October 9, 2009 5:59:38 AM PDT
I did reinstall CS4 Master Collection. I first downloaded the version and after it didn't install everything I decided to purchased
the DVD's and do a physical installation. I got the same results, missing programs. I have uninstalled the first downloaded version
CS4 Master Collection before reinstalling the physical version. I am sending the log via the FTP since it is 64MB
Notes to Customer
Wednesday, October 14, 2009 2:47:55 AM PDT
Hello K,
Thank you for contacting Adobe Technical Support.
I am responding in reference to your web-case dated 10/09/2009 . We
would like to thank you for showing interest in Adobe Product. I
understand the concern that you are facing with Adobe CS4 Master
Collection while installaing.. I apologize for the inconvenience and I
assure you that we will work together to resolve the issue.
Going through the log files you have sent , I suggest you to follow
these troubleshooting steps:
1. Run the CS4 Clean Script for windows. The link for the same is :
http://www.adobe.com/support/contact/cs4clean.html. Download and run the
CS4 clean script for windows.
2 .Run Adobe Creative Suite 4 or Point Product in a new user account.
Create a new user account that has the same permissions as the account
that you use when the problem occurs. If the problem doesn't recur, then
the original user account may be damaged. For instructions on creating a
new user account, see "To add a new user to the computer" in Windows
Help or contact your system administrator.
3. Repair and defragment hard disks (Windows XP)
System errors can occur if hard disks contain damaged sectors or
fragmented files. Repair and defragment hard disks, either by using the
Error-checking tool and Disk Defragmenter utility included with Windows
or by using a third-party disk utility (for example, Symantec Norton
Utilities). You should run such utilities on each hard disk or
partition. More information about the Error-checking tool and Disk
Defragmenter appears below; for more information about a third-party
disk utility, refer to the documentation for the utility.
The Error-checking tool repairs bad sectors, lost allocation units and
file fragments, cross-linked files, and invalid file names. To access
the Error-checking tool, choose Start > My Computer, right-click the
desired hard disk, and choose Properties from the menu. In the Local
Disk Properties dialog box, click the Tools tab, and then click Check
Now in the Error-checking area.
Note: To prevent Disk Defragmenter from moving files to bad sectors of a
disk, run the Error-checking tool before running Disk Defragmenter.
Disk Defragmenter rearranges the files and free space on your computer
so that files are stored in contiguous units and free space is
consolidated in one contiguous block. To access the Disk Defragmenter
utility, choose Start > All Programs > Accessories > System Tools > Disk
Defragmenter.
If these troubleshooting steps don't resolve your issue then consult
this kb doc for more details:
Troubleshoot installation problems with Adobe Creative Suite 4 or Point
Products on Windows XP
http://go.adobe.com/kb/ts_kb404083_en-us.
For future assistance you can always visit Adobe user to user Forums by
this link : http://forums.adobe.com, where
you can submit your queries and also you can searched for your issues on
Adobe Knowledgebase on this link :
http://www.adobe.com/cfusion/search/index.cfm?cat=support
I hope this information is helpful, Please get back to us if this
resolve your issue so that we can close the case
and in case you face any issues or need any clarification you can
contact us we will be more than happy to help you.
For future reference use TS Case :181220137 at Web Support Portal :
http://www.adobe.com/go/supportportal.
Warm Regards,
CS.
Adobe Technical Support
Notes from Customer
Thursday, October 15, 2009 4:54:40 PM PDT
I went to a Business Fair tonight and saw a couple other designer friends and I mentioned my issue and they said that my software wo
n't work because of the AMD processors. (Missing a chip set, CS worked on AMD processors, up until version 3) This is really depress
ing! I would have to purchase a new PC in order for the rest of my software to work. This is so not cool! I can't swing a new PC rig
ht now, business has been so slow almost non-existent.
Notes to Customer
Thursday, October 15, 2009 9:38:18 PM PDT
Thank you for your reply K.
This is to inform you that you meet the system requirements needed to
run CS4 Master Collection.
You can check out the same by visting the following link:
http://go.adobe.com/kb/ts_kb406240_en-us.
Master Collection
2GHz or faster processor for DV;3.4GHz for HDV; dual 2.8GHz for HD
Important: An SSE2-enabled processor is required for AMD systems.
Microsoft Windows XP with Service Pack 2 (Service Pack 3 recommended) or
Windows Vista Home Premium, Business, Ultimate, or Enterprise with
Service Pack 1; (certified for 32-bit Windows XP and Windows Vista)
Important: Adobe Photoshop Extended natively supports 64-bit Windows
Vista, and Acrobat Pro natively supports 64-bit Windows XP and Windows
Vista. Adobe Premiere Pro, After Effects, Soundbooth, Encore, and Adobe
OnLocation are certified on 64-bit Windows Vista. Visit Apple.com for
information about QuickTime compatibility with 64-bit editions of
Windows.
MS Hot Fix KB-930627: http://support.microsoft.com/kb/930627 is required
for Microsoft Windows XP Home, Professional, or Tablet PC Edition with
Service Pack 2 (64-bit); Windows Server 2003 (with Service Pack 2 for
64-bit); or Windows Vista Home Basic, Home Premium, Business, Ultimate,
or Enterprise without Service Pack 1 (64-bit)
2GB of RAM (more RAM recommended when running multiple components)
24.3GB of available hard-disk space for installation. Additional free
space is required during installation (cannot install on flash-based
storage devices.)
1,280x900 display with OpenGL 2.0-compatible graphics card
Graphics support for Shader Model 3.0
Dedicated 7200 RPM hard drive for DV and HDV editing; striped disk array
storage (RAID 0) for HD; SCSI disk subsystem preferred
For SD/HD workflows, an Adobe-certified card for capture and export to
tape. For additional information visit the Adobe Master Collection
System Requirements.
OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape,
and transmit to DV device
DVD-ROM drive (DVD+-R burner required for DVD creation)
Blu-ray burner required for Blu-ray disc creation
Microsoft Windows Driver Model- or ASIO-compatible sound card
QuickTime 7.4.5 required for QuickTime and multimedia features
Broadband Internet connection required for online services
For the most up-to-date to system requirements select the Adobe Creative
Suite 4 product on the Adobe Products page.
Try and follow the same troubleshooting steps I have given you earlier.
I am sure your issue would be resolved.
Troubleshoot installation problems with Adobe Creative Suite 4 or Point
Products on Windows XP
http://go.adobe.com/kb/ts_kb404083_en-us.
For future assistance you can always visit Adobe user to user Forums by
this link : http://forums.adobe.com, where
you can submit your queries and also you can searched for your issues on
Adobe Knowledgebase on this link :
http://www.adobe.com/cfusion/search/index.cfm?cat=support
I hope this information is helpful, Please get back to us if this
resolve your issue so that we can close the case
and in case you face any issues or need any clarification you can
contact us we will be more than happy to help you.
For future reference use TS Case :181220137 at Web Support Portal :
http://www.adobe.com/go/supportportal.
Warm Regards,
CS.
Adobe Technical SupportDirect Download Links for Adobe Software
And make a backup...
Mylenium -
CS4 - Master Collection download link
I have a registered version on the master collection but purchased the disc version. My install disc is damaged and customer service says that they have no access to the download version of the product. Does anyone have a download version that I can get or the access portal that can be used for the download?
Why Adobe can't give this to me is beyond me and so far everyone that I have talked to at tech support says that they don't have access to previous versions even though they must reside on their servers.
DougTry here, Doug:
[blog URL edited out]
It lists a bunch of stuff legally available for download directly from the Adobe ftp servers, such as:
Adobe Creative Suite 4 Master Collection English Mac
http://trials.adobe.com/Applications/MastCol/CS4/Mac/ADBESTAMCS4_LS1.dmg
Adobe Creative Suite 4 Master Collection English Windows
http://trials.adobe.com/Applications/MastCol/CS4/Win/ADBESTAMCS4_LS1.7z
Adobe Creative Suite 4 Master Collection Content English Mac
http://trials.adobe.com/Applications/MastCol/CS4/Mac/STAMCS4_Cont_LS1.dmg
Adobe Creative Suite 4 Master Collection Content English Windows
http://trials.adobe.com/Applications/MastCol/CS4/Win/STAMCS4_Cont_LS1.exe
Adobe Creative Suite 4 Master Collection German Mac
http://trials2.adobe.com/Applications/MastCol/CS4/Mac/ADBESTAMCS4_LS4.dmg
Adobe Creative Suite 4 Master Collection German Windows
http://trials2.adobe.com/Applications/MastCol/CS4/Win/ADBESTAMCS4_LS4.7z
Adobe Creative Suite 4 Master Collection Content German Mac
http://trials2.adobe.com/Applications/MastCol/CS4/Mac/STAMCS4_Cont_LS4.dmg
Adobe Creative Suite 4 Master Collection Content German Windows
http://trials2.adobe.com/Applications/MastCol/CS4/Win/STAMCS4_Cont_LS4.exe
Adobe Creative Suite 4 Master Collection Japanese Mac
http://trials.adobe.com/Applications/MastCol/CS4/Mac/ADBESTAMCS4_LS2.dmg
Adobe Creative Suite 4 Master Collection Japanese Windows
http://trials.adobe.com/Applications/MastCol/CS4/Win/ADBESTAMCS4_LS2.7z
Adobe Creative Suite 4 Master Collection Content Japanese Mac
http://trials.adobe.com/Applications/MastCol/CS4/Mac/STAMCS4_Cont_LS2.dmg
Adobe Creative Suite 4 Master Collection Content Japanese Windows
http://trials.adobe.com/Applications/MastCol/CS4/Win/STAMCS4_Cont_LS2.exe
Wo Tai Lao Le
我太老了
Message was edited by: Tai Lao -
Installing updated Master Collection on a new computer
I started with Master Collection 3 and eventually updated to version 5. I am planning on buying a new computer with Windows 7 (current is Windows XP.) Would I be able to reinstall my Master Collection on the new computer with no problems from Adobe?
Thanks,
ShabThank you Hunt and all others who helped. All the information given to me
was correct and identical from all individuals and the official document
below from Adobe confirms it. It was not a matter of trust or otherwise, but
I needed to see it in black and white before plunging into buying a new
expensive computer, which now I can do. Here is a copy of the relevant
information of the License agreement in regards to the issue discussed:
2.5 Portable or Home Computer Use. Subject to the important restrictions set
forth in Section 2.6, the
primary user of the Computer on which the Software is installed under
Section 2.2 (“Primary User”) may
install a second copy of the Software for his or her exclusive use on either
a portable Computer or a
Computer located at his or her home, provided that the Software on the
portable or home Computer is not
used at the same time as the Software on the primary Computer.
By the way, one of the main reasons for buying a new computer is because my
Windows XP does not support Premiere and After Effects version 5.0, so it's
time to upgrade to a new machine with Windows 7 and faster processor.
Thanks again,
Shab -
Can't install Acrobat from Master Collection 6
I've uninstalled Acrobat X and Acrobat XI. I reinstalled from the dmg file and get the following error:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s)
System Requirements
I reinstalled the entire collection thinking that may help, but it didn't. I'm on a Mac running OS 10.8.3In case anyone else ends up with a similar issue: I recently signed up for Creative Cloud. I downloaded the update for Acrobat listed there as well as the new programs I did not have (Edge etc.). The conflict arose from the Creative Cloud version and the version from Master Collection.
I had to uninstall the entire Adobe collection and all Creative Cloud item. Then I ran Adobe cleaner and reinstalled the Master Collection. I installed only the items I didn't have from Cloud. I still received an error that Acrobat had not been installed, but it was there and is working now. -
Can't re-install CS3 master collection.
Im having problems reinstalling CS3 master collection, Im not sure why? (What happend before the problem) It says that it is not working and telling me to uninstall then reinstall it, so I uninstall and started having problems re installing it. What happens is it says its installing then installs some programs but none of the main ones i need. It installs acrobat 8 and some others but thats it, then it says the rest fails. I've monitored it while it was installing and for the most part it just says installing shared components until the very end of the process.
Has anyone ever had this problem? or anything similar? Please help me.Did you get this resolved? I am having the exact same problem and technical support will not assist me over the phone since it is an older version of CS. Thanks.
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