Reinstalling CS5 Extended
I am trying to reinstall CS5 Extended from the Adobe website, on my iMac after a crash and rebuild. It seems to have installed Bridge, Device Central and Extension Manager but keeps failing to complete. I have selected English International and English North America to no avail, after restarting each time.
The serial number is correct.
Screenshots below, had to scroll down for each shot. TIA.
Never mind. I had tried to save it in the Applcations folder but one of the errors was saying it couldn't get permission to save it there so I tried the Utilities folder inside Applications and it worked!
Similar Messages
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hard drive crashed, replaced drive and need to reinstall CS5 Extended but I don't have serial number, only product code on box. How do i get my serial number?
Beamer96 if the software has been registered then it will be under your account at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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I need to reinstall CS5 extended on my iMac, how can I do that?
I need to reinstall CS5 extended on my iMac, how can I do that?
You can download cs5 from here:
http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html -
Need to reinstall CS5 Extended on new Win8 laptop.
Originally purchased CS5 Extended license for a Macbook, however it recently met its demise. Would like to reinstall it on a Windows 8.1 laptop. I have a valid license key from Adobe. I thought I found an Adobe site with CS5 Extended install files but it's not accepting my key. Thanks!
Serial numbers are specific to the operating system: Windows only or Mac only.
There is a platform swap process to swap Mac serial numbers for Windows and vice versa. However it only applies to CS6.
Order product | Platform, language swap
That leaves you with two choices:
Pay to upgrade to CS6 for Windows
Creative Suite 6
Join the Cloud -
What is the proper procedure dor uninstalling and reinstalling CS5 extended?
I downloaded some trial plugins and then removed them and ever since, CS5 is not working well. Sometimes when I open it and go to file open to open an image, everything is grayed out and I have to close down and re-launch. When I open an image and want to look at the file info, everything freezes and I have to use task manager to close down photoshop. As well, my bridge is not working correctly. I want to uninstall and then reinstall, but I thought that somewhere that I read there are specific ways to do that or else the program thinks you're trying to load it on another computer..? Thanks for any help and dircetions/instructions that you can give me.
CAnn12As a test, and perhaps an alternative to Uninstallin and Reinstalling PS CS 5, if you are on a PC, check to see if you have a System Restore Point, prior to the installation of those trials. If you do, then first - create a new System Restore Point for today, and then boot to Safe Mode. There, you should be presented with the option to Restore the System. Navigate to that System Restore Point, prior to the trails, and choose it. The system will then ask to be rebooted, after a few moments. Do so, and then test PS. Does that fix things?
On a Mac, I think that the equivilent of System Restore is something like Time Machine, but do not know if that is part of the Mac OS, or an add-on product.
Good luck,
Hunt -
I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8.
I am running Windows 7 64 bit ultimate and have the same problem. My hard drive crashed, installed a new one and then reinstalled CS5 extended. Installation went fine, but can no longer open my camera RAW files from Photoshop (camera is a Canon EOS T2i. The message also tells me I am not eligible for the update. I am... and I cannot open my files and I could before. I can find nowhere to contact Adobe to tell me how to proceed. My daughter is all a registered user of the same product and she had no problems upgrading... we purchased ours each at the same time. I do know the difference is that I had to reinstall and she did not. If that means anything.
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What do i need to uninstall and reinstall photoshop cs5 extended windows 7 32-bit?
what do i need to uninstall and reinstall photoshop cs5 extended windows 7 32-bit?
Photoshop CS5 Extended suddenly stopped recognizing my NVIDIA 3D card (NVIDIA Quadro FX 1800M). No 3D graphics will work in Photoshop. An Adobe online tech worked with me on it for about an hour. We concluded that I would go try to update the NVIDIA driver. The NVIDIA website is frustrating. The boxes to input my card model and system do not work.
Nawang uninstalled and reinstalled Photoshop (my question below was about how to do that, but he did it for me and that did not help.)
My card is 3D capable. I used Repousse 3D effect two days ago and it worked fine. Now it is not working, all 3D controls are grayed out.
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Operating Problem with CS5.1 extended. I replaced my old HP Laptop with a new Lenovo laptop with Win 8.1 and reinstalled CS5.1 64-bit version. The software downloaded and installed correctly and worked for a day, but when I rebooted the next day, the Image Adjustments and tools functions did not respond any more. I have uninstalled and redownloaded/ reinstalled without success.
Notebook Info
1 x Lenovo G710 Notebook, Intel® Core™ i5, 43,9 cm (17,3 "), 1000 GB HD,
Intel Core i5-4210M 2,60 GHz, (Turbo-Boost 2.0 bis 3,20 GHz)
43.9 cm (17.3") 900p (HD+) LED-Display (1600 x 900)
8192 MB DDR3-RAM
Harddisk: 1000GB SATA
NVIDIA N15V-GM mit 1GB DDR3
Prefs
As per download settings, I changed nothing
Image Info
Jpg conv.from RAW Canon, dim. 4746x3567, 6,64 Mb
The software worked on the first day, problems appeared next day. I uninstalled and deleted the exe.file, then redownloaded and reinstalled but same problem persists.
I then downloaded and installed on my PC and everything works.
Regards Roland -
Downloading and reinstalling Photoshop CS5 Extended?
I had to uninstall Photoshop CS5 Extended because it was missing files. I have the original installation disk and my serial number but my disk drive on my computer is broken (or the installation disk may be corrupted). Is there a way I can download Photoshop CS5 Extended, install it and then add my serial number? TIA
Regardsif you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). -
No 3D Tools in Photoshop CS5 Extended!
I upgraded from Photoshop CS5 standard to CS5 Extended but can't see the 3D tools in the menu - just shows the standard menu... I re-downloaded and re-installed, but still no 3D. What am I doing wrong?
How did you upgrade to Photoshop CS5 extended? I didn't think Adobe was selling upgrades to Photoshop CS5 any longer.
In any case, activation is where the differentiation is made, based on the content of the serial number - both use the exact same install. Deactivate and reactivate with your new serial number and the features should show up. You really didn't need to reinstall.
-Noel -
I'm using Adobe Photoshop CS5 Extended and am having trouble with it.
I just reinstalled Photoshop CS5 Extended from my original disk because I was having trouble with it. I did do an uninstall before installing. Every time I quit Photoshop I get this message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders." Can you tell me what to do to fix this? I went to get info and made changes to read and write, but it made no difference. Thanks for your help.
RichardSome folders are hidden in the Finder. Use the "Go to Folder" command for that.
Go menu > Go to Folder, enter:
/Users/YOURUSERNAME/Library/Preferences/Adobe Photoshop CS5 Settings
Gene -
HELP! Photoshop CS5 Extended 64bit on Win7 64
First, I posted a problem here:
http://forums.adobe.com/thread/767488?tstart=0
...DO NOT close out the thread before I have a chance to respond and to see if you fix works.......... DUH.
I updated and I still have the same problem.
I even unstalled and reinstalled CS5 65bit
What is occuring is installed Photoship CS5 Extended 64 Bit.
I am running on Win 7 64 bit (more system info is below).
I installed CS5
I clicked on the CS5 to start the program
The program loads.
I attempt to load an image (jpeg in this case..actually tried a few) and the program attempts to load the image.
Immediately I get a pop up screen that says, "Adobe Photoshop CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This comes up with a button to close the program. (the image does come under this screen).
I press the "close program" button then CS5 closes. End of story..
Additional System information is below:
Adobe Photoshop Version: 12.0.3 (12.0.3x20101211 [20101211.r.1222 2010/12/11:02:00:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1
System architecture: Intel CPU Family:6, Model:15, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2327 MHz
Built-in memory: 2046 MB
Free memory: 918 MB
Memory available to Photoshop: 1583 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: Quadro NVS 285/PCI/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Card Number: 1
Video Card: NVIDIA Quadro NVS 285
Driver Version: 8.17.12.5896
Driver Date: 20100709000000.000000-000
Video Card Driver: nvd3dumx.dll,nvd3dum
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA Quadro NVS 285
Video Card Memory: 128 MB
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\
Temporary file path: C:\Users\Edgar3\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 232.8G, 156.6G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
EVENT LOG:
Log Name: Application
Source: Application Error
Date: 12/18/2010 9:18:40 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Edgar3-System
Description:
Faulting application name: Photoshop.exe, version: 12.0.0.0, time stamp: 0x4bbc5b10
Faulting module name: nvoglv64.DLL, version: 8.17.12.5981, time stamp: 0x4c9fda36
Exception code: 0xc0000005
Fault offset: 0x000000000075140e
Faulting process id: 0xc0c
Faulting application start time: 0x01cb9f3c044e1bbf
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 700329c9-0b2f-11e0-a02f-0019b91fe5e3
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-12-19T05:18:40.000000000Z" />
<EventRecordID>2482</EventRecordID>
<Channel>Application</Channel>
<Computer>Edgar3-System</Computer>
<Security />
</System>
<EventData>
<Data>Photoshop.exe</Data>
<Data>12.0.0.0</Data>
<Data>4bbc5b10</Data>
<Data>nvoglv64.DLL</Data>
<Data>8.17.12.5981</Data>
<Data>4c9fda36</Data>
<Data>c0000005</Data>
<Data>000000000075140e</Data>
<Data>c0c</Data>
<Data>01cb9f3c044e1bbf</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe</Data>
<Data>C:\Windows\system32\nvoglv64.DLL</Data>
<Data>700329c9-0b2f-11e0-a02f-0019b91fe5e3</Data>
</EventData>
</Event>If you're still using the same version of nVidia drivers that you saw crash before, you're asking for trouble.
Photoshop uses OpenGL features. Graphics card makers have had a tough time making OpenGL work properly. To be fair, it's a complex system, and Photoshop uses it differently than any other software.
If Photoshop sees failures of the OpenGL functions, it may disable its own "Use OpenGL Drawing" setting. That's a good thing, because often it can restore functionality (without OpenGL acceleration) until you can fix the root problem (e.g. with a driver update).
Since Photoshop released, new driver versions have been released that solve a lot of the crash problems.
You may have reconfigured something that worked around the crash you reported before, but you should still download and install the latest driver release, in which nVidia may well have solved the problem at its root.
-Noel -
Please help me fix this problem it's driving me crazy. I have tried installing and reinstalling photoshop EXTENDED several time and each time i lunch it ask me for the serial number in which i entered it once entered nothing happens
Hi Glenn,
Kindly try out the steps mentioned in the link below and see if you are able to serialize your software.
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Try Solution 2: Clean up cached user login information.
Please share the results after performing the steps.
Thanks,
Atul Saini -
Camera Raw/DNG 6.7 not loading CS5 Extended (or Elements 11)
I install Camera Raw 6.7 for CS5 Extended. Install successfull per Adobe Application Manager. Successfully installed all updates. I look in CS5 Edit>Preferences>Camera Raw and it says no plug in installed. I attemp to open a Raw file (CRW/CR2) and it says wrong doc type. Installed DNG converter 6.7 with a successful install. But when DNG runs it crashes and I get the error message "Adobe DNG Converter has encountered a problem and needs to close...". Same issue with PS Elements 11. Not only are the file formats (Raw CRW and CR2) not even recognized, they do not appear in the open window greyed out as I've seen in other video demonstrations of the product. I've uninstalled and reinstalled both products with virus/firewall protections disabled. I have a AMD Athlon XP 3200+, 1.0 GB RAM Running XP Professional w/SP3 with 100+ GBs of available disk space.
I fixed the problem, it was simply a Preference Setting in Bridge. I was in a directory with only jpg images. Once I changed the preferences to allow ACR to open jpg everything is fine. When I went to a directory with RAW images, they work fine now also.
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I can not reinstall Photoshop Extended CS6
recently i reinstalled win7 in my computer. after that, i can not reinstall phototshop extended cs6.
clean your system following these steps, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
download the installation file here, http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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