Reinstalling CS5

I'm reinstalling CS5 Design Premium for the second time, but I want only a few of the programs installed at this time. My first installation was placed on my laptop that was recently stolen. I was told, by Adobe staff, that I have one more installation allowance.
I'd like to know whether or not I will still have allowance to install the other programs I don't need to use (for school) at this time? Or must I install the entire CS5 on my laptop as to not exceed the installation allowance?
Thanks.

You are allowed two installations of the Suite. It doesn't make a difference if you install one or two applications or the entire suite on to a single computer. They count as one installation. Since your computer was stolen, you should be able to call Adobe and explan the situation to them if you need yet another installation. They understand that computers fail, get stolen, etc.

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Trying to reinstall CS5.5 Master Collection from DVD media on Windows 7 64 bit - setup.exe fails due to msxml3.dll error PDApp message [FATAL] PIM - Failed to Create XML instance : DOMDocument40 ADXML::initWithXMLPath Error:80040154

If anyone is able to solve this they are a genius (or I am doing something very stupid!)
I am trying to reinstall CS5.5 Master Collection from DVD media on Windows 7 64 bit PC but setup.exe fails due to a msxml3.dll error.
Following a big bundle of recent Windows 7 updates, I started getting 'bad image' msxml3.dll error messages when opening any CS5.5 master collection program (Eg Premiere / Photoshop / Illustrator / Dreamweaver). Following advice on some threads here I tried uninstalling and then using the Adobe CC Cleaner Tool to clean up install, then reinstalling from my original DVD media.
Whenever I try using run setup.exe from installtion disc 1 the installing fails due to 'Missing files'. I have also tried dowloading trial versions and runing setup.exe fro mthe downloaded files but i still get the same message.
I have searched the forum and others have experienced this error but none of the solutions I have found seem to be working for me - as many seem to relate to download installations whereas I am installing from original DVD media (which worked fine before on the same PC)
These are the FATAL messages from the PDApp log
12/11/2014 15:29:27 [FATAL] PIM - Failed to Create XML instance : DOMDocument40 ADXML::initWithXMLPath Error:80040154
12/11/2014 15:29:27 [FATAL] Setup - Could not initialize ADXML object
12/11/2014 15:29:27 [FATAL] Setup - Unable to initialize. Error parsing setup.xml file
The PDApp troubleshooting seems to indicate that this is caused by error in downloads but I am getting it with both original media DVD and downloads.
I have also tried using my logon (which has admin privileges) and under our main admin account - and I get the same errors.
Is a clean install of Windows 7 + CS5.5 my only option?
Any help / info / advice / solutions very much appreciated! I have spent the last 2 days trying to sort this out and seem to be getting nowhere.
Thanks.

Thanks for the reply kglad - much appreciated.
I have already tried that option (along with downloading files) as it was one of the solutions mentioned on other threads, but that also failed.
Any other ideas?

We have CS5 installed on a workstation, we have the products registered with Adobe. We are going to be replacing this workstation and reinstalling CS5 on the new workstation. Do I need to unregister the product in order to be able to reinstall it on a n

We have CS5 installed on a workstation, we have the products registered with Adobe. We are going to be replacing this workstation and reinstalling CS5 on a new workstation. Do I need to unregister the product to be able to install it on the new workstation. If so, how do I do this?
Thanks

you should deactivate (help>deactivate) that installation on the old workstation. then download and install on your new work station using your serial number. (ie, make sure you can find your serial number - if you need help with this, let us know.)
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Reinstalling CS5 on new computers.. what do I need to do?

Hi all,
I've got the Production Premium 64bit CS5 Student version, everything installed, registered, and up to date.
I'm looking to build a new computer (well, new motherboard, processor, and memory), this means I'll have to reinstall Windows 7 which will also take everything off my hard drive I assume (A good excuse for housekeeping I guess.)
Anyway, what steps do I have to take to make sure I can reinstall my CS5 programs on my new computer? I think it involves deactivating the account on my old computer, and then re-activating on my new one once it's built and all up and running, but what's the whole process? Want to make sure I do it right! (And Legal!)
Is there any point in backing up certain CS5 files, or is it best to just redownload the programs again (I'm on an uncapped BB account so it would just be the time it takes to download the new programs..) I know that for example with Valve's STEAM system, you can copy a certain folder which contains all your game data, put it in the right folder on your new computer, and it means it won't have to re-download all your games again. Is there something similar for Adobe CS5, or is it better to redownload the whole thing again to ensure there are no conflicts with the software being on a new computer?
Basically, what's the whole process I should follow for reinstalling CS5 on a new computer I'm building?
Many Thanks
Dan

Hey there Dan, what you described is pretty much the correct procedure for moving or reinstalling Adobe CS5 after a system rebuild or upgrade...
As far as backups, the most straightforward thing is just to use your disks to reinstall everything fresh. If you don't have disks (because you downloaded the software instead), you definitely should make them for offline backup! (which does mean you'd need to download the software again to burn a DVD or two)

How do I reinstall CS5.5 if my iMac won't recognise my discs?

I had the hard drive on my iMac replaced recently.
Although I backed up all my InDesign files, I did not back up my CS5 applications as I have the oringal discs
When I tried re installing CS5.5 my iMac did not recognise the discs at all and then spat them out after a few seconds with a whirring noise coming from what must've been the DVD drive I guess.
I phoned Adobe who said there is a known issue with reinstalling (CS5.5) discs.
They also told me there are no CS5.5 downloads available, which was interesting as I found a CS5 forum which had a link to download CS5. I tried this link and it didn't work.
The Adobe help person suggested I stick my CS5 discs onto another iMac and then copy these CS5 files onto this iMac's desktop. From this desktop, I then copied my CS5 onto an external hard drive. I then plugged this external hard drive back onto my iMac (with the replacement hard drive) and copied all these CS5.5 files back onto my desktop. I then opened the install file and the installation process started working fine until I got a message saying,' Please insert Disk CS5_5 Mstr Coll 2 to continue'.
And now I'm truly stuck as my iMac won't accept, or read, my CS5 discs. Any ideas on how to sort this out?
BTW - I also tried setting up a new user profile. That didn't work

You can find legacy downloads using this method:
Direct Download Links for Adobe Software
Mylenium

Need to reinstall CS5.5 but do not have the disk - download is just not completing. I do have the serial number but have never got that far!

I need to reinstall CS5.5 but no longer have the install disc. I have tried downloading this directly from Adobe and have used the cleaner tool the download is just not completing. I live on an island so internet speeds can be variable. Can't get a direct contact with Adobe support!!!! Can anyone help?

Here is an alternative link for downloading directly... Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
If you still want to try to contact Adobe Support directly by chat or phone, here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Reinstall CS5 Design Standard: I purchased a box set and not need to reinstall, but I am missing a disc. Please provide the link to dowload the suite. I have all of the original serial numbers. Thanks.

I need to reinstall CS5 Design Standard on a new computer. I have uninstalled it on old computer, but now realize I am missing a disk. I have tried multiple avenues to track down the link for reinstalling this software, but have had no luck. Please provide a link where I can download software that I have already purchased on a disc. I have all of my serial numbers, and I can see the purchases in my account. But I can't find the download link. the one I was provided was not correct. Thanks for the help.

Jerryllmoreno the retail installation files are located at Download CS5 products.

I am trying to reinstall CS5 Production Pro-serial number is invalid

I am trying to reinstall CS5 Production Pro on a new computer. The computers that I had this program on have died. I am trying to reinstall on a new computer. I have been on hold for almost an hour and the customer care chat I've been on hold for that long as well. Can anyone offer any help. This is frustrating.

Artistgirl1967 are you using the registered serial number under your account at http://www.adobe.com/? You can find more details on how to locate your registered serial numbers at Find your serial number quickly.
If you are using the registered serial number then did you migrate/copy/transfer the current installation of Creative Suite 5 to this computer?

How to reinstall CS5 if I can't reactivate CS2?

Question as above title...

I had to format the hard drive, and lost my Photoshop program. The CS5 is
an upgrade, and requires CS2 to be present. CS2 can no longer be
activated at Adobe, so my CS5 won't load.
In a message dated 9/6/2014 7:15:23 P.M. US Mountain Standard Time,
[email protected] writes:
How to reinstall CS5 if I can't reactivate CS2?
created by Pat Willener (https://forums.adobe.com/people/pwillener) in
Downloading, Installing, Setting Up - View the full discussion
(https://forums.adobe.com/message/6707594#6707594)

Reinstall CS5.5 Design Standard

My computer has been repaired. They remove the software and I had not turned off before the pack adobe CS5.5 Design Standard. It is already installed on another computer. I can not download it again on the computer repaired. What do I need to reinstall CS5.5 Design Standard? If you can answer me in French, I prefer.

If you never deactivated the software before it was removed then you will need to get your activation count reset. Contact Adobe support thru chat.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I'm reinstalling Windows 7. What information will I need to reinstall CS5?

Hello,
I'm planning to wipe my hard drive and reinstall Windows 7. What will I need to reinstall CS5? Do I just need my serial number? How can I find that? Do I need to contact customer support if I can't find it?
Thanks

You should deactivate your CS5 suite before wiping anything so that you have your activation available. This is usually done by opening one of the applications and choosing Help -> Deactivate.
You will need your serial number. If you own the disc then it should be located on the disc cover. If you registered the software then it should be available thru your Adobe account online. If neither of these work out, then you would have to contact Adobe support directly and provide sufficient evidence that you own the application to see if they will provide you with the serial number.
If you purchased an upgrade version of CS5 you will also need to have the name and serial number for the qualifying older version that you upgraded from.

I have misplaced by cs3 discs and need to reinstall cs5.5 upgrade what do I do?

I have misplaced by cs3 discs and need to reinstall cs5.5 upgrade what do I do?

Simply go ahead installing CS5.5. All you need is the CS3 serial number for verification.
Mylenium

Hard drive crashed, replaced drive and need to reinstall CS5 Extended but I don't have serial number, only product code on box. How do i get my serial number?

hard drive crashed, replaced drive and need to reinstall CS5 Extended but I don't have serial number, only product code on box. How do i get my serial number?

Beamer96 if the software has been registered then it will be under your account at http://www.adobe.com/. You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

I wiped my mac and need to reinstall CS5

I have already registered Adobe CS5. I wiped my mac and need to reinstall CS5 how do I do this off line. I have the disk but was told I could just download direct from Adobe because I've already registered my product.

Moving this discussion to the Downloading, Installing, Setting Up forum.
Spermium what are you trying to do online or offline exactly? If you are attempting to reinstall the software after wiping your Mac then you can download a fresh copy of the installation files from Download CS5 products.

My computer crashed. Need to reinstall CS5. Can I download it?

My computer crashed. Need to reinstall CS5. Can I download it?

Did you previously purchase the download option? If so then you can follow the directions listed at http://forums.adobe.com/thread/1006208?tstart=0 to download the software.
If you did not purchase the download option but have lost your installation media then please follow the steps listed at http://prodesigntools.com/all-adobe-cs5-direct-download-links.html to obtain the installation files.

I need to reinstall CS5, but it required CS2 to be preinstalled, it is no longer supported.

I had to have my hard drive formatted and reset. I lost my programs and need to reinstall CS5.

That is not a requirement. If your CS5 is an Upgrade all you need to install and activate it is your CS5 serial and the serial number of you product that your upgrading. That product does not have to be installed. If It is installed you would not need to enter its serial when you install CS5 and activate it. If it is not installed you need to enter its serial during the install and activation of CS5.

Reinstalling CS5

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