Reinstalling CS6 upgrade version after drive failed.

I am reinstalling CS6 upgrade version after the hard drive in the computer failed. The CS 4 that was used as a previous product is gone and now the installation program is looking for CS 5 or 5.5. What do I do?

As long as you registered, you should be able to go to Adobe.com from this site (you should stay logged in that way) and mover the cursor over your name (upper right). Select My Products and Services. You should get a list of your serial numbers. Again, you have to be registered to have this option.

Similar Messages

  • Possible to reinstall CS6(upgrade version) to new mac

    I'm using CS4 on my old mac and thinking to upgrade to CS6. Also thinking to buy a new mac somtime later. Is that possible to reinstall this CS6 to my new mac?

    Yes, of course.
    Mylenium

  • How do I reinstall an upgrade version of Acrobat X

    I lost my HD. How do I reinstall my upgrade version of Acrobat?

    Hi JoeMazzeo2,
    Please download Acrobat 10 from : http://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml   and use the serial number you have to activate it.
    Since you own an upgrade serial number, make sure you have the older base version serial number too as the installer will prompt you to enter both the serial numbers to validate before activating.

  • Reinstalling CS6 upgrade needs 5.5 installed first?

    If I need to reinstall CS6, is it essential that I have CS5.5 installed on the PC, or can I just enter my licence number when/if prompted?
    I have progressed through a number of upgrades to arrive at CS6. I don't want to repeat these installations if I can just supply the previous version's licence number.

    you don't need to install cs5.5 before installing your cs6 upgrade.

  • Need help for illustrator CS6 upgrade version

    I've download illustrator CS6 trial version to my computer, and I bought an upgrade version to my com. But it could not activate
    keep saying your computer doesn't have any qualifation version before. So, do I have to buy another full version more?

    Well, duo you actualyl have any previous version? If not, then you are not eligible for upgrade pricing. Contact sales support about a refund and buy a full version.
    Mylenium

  • When can download CS6 upgrade version

    When can download CS6 upgrade version

    You can download it from http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html then use your serial numbers (both CS5 and CS6 upgrade) to activate it.

  • Blackberry Messenger deleted from my phone and cannot reinstall with upgraded version

    Hi,
    There is am icon on my phone requesting I upgrade BB Messenger but when I tried to do it it failed. Now BB messenger has been completely deleted from my phone and cannot reinstall.
    I read that new version is for devices of 4.5 and above. Mine is 4.2. What do I do to get messenger back unto my phone?

    try this link it is where i upgraded my BBM from
    http://na.blackberry.com/eng/devices/features/im/blackberry_messenger.jsp

  • Reformat/Reinstall Leopard 10.5 after a Failed WIndows Partition

    When trying to create a windows partition on my MacBook everything was running successfully and the screen said that it had finished the installation and needed to restart. So i did, but after restarting the Windows disc wanted me to install at the same start up screen as before.
    I no longer wish to have this windows partition on my computer and i am at my real issue now. I want to start up in Leopard but the only way for me to get into the Mac OS was to insert my restore disc. I can get to the utilities menu and get to the start up disc option. My options are Windows on "untitled", the Mac OS disc, and Network. But when i go to reinstall the Mac OS there is no drive for me to install on to.
    Any help is greatly appreciated.

    Thanks very much. I saw a lot of info about CUPS, gutenprint, and samba out there, but not much context to it.
    For folks just reading this from google:
    The easiest way to add a Windows printer, in most cases, is to check Gutenprint, which is included with OS X, to see if it supports your printer. (http://gimp-print.sourceforge.net/MacOSX.php3)
    If not, try searching google for "<your printer model> cups driver".
    Bring up the add printer dialog under system preferences and right click on a blank space on the toolbar. Choose customize toolbar. Drag the "Advanced" icon onto the toolbar. Then, click it.
    Under type, select Windows. Go down to "Print Using" and choose "Select a driver to use...". Pick your driver in the list. "SMB://" should have autofilled in the URL form. From this, you'll add the name of the PC to which the printer is attached. Say you've set its network name as Bob, for example. You'll put "smb://bob", and then you'll add the shared name of the printer. In my case, it's an Epson CX7400, and I've shared it as EpsonCX7400. Keep in mind, Mac OS doesn't like names longer than 12 characters or shares with special characters like $ and @ and things like that. (If you're unsure, you could always just share it from your Windows PC as printer1 or something.) Were that the case, your URL field would read "smb://bob/printer1". If you named it something like mine, "smb://bob/epsoncx7400". If your printer requires a username and password to print, you'll put "smb://<username>:<password>@bob/printer1", substituting your username and password in the <username> and <password> spots respectively.
    Afterward, if you've done all that properly, it should work. Hopefully, anyway. It did for me. Well, it showed up anyway. I've not actually tried to print from it, yet.
    Message was edited by: anjldust

  • Reinstalling CS6 Premiere Pro after Uninstalling

    I recently purchased and signed up for Creative Cloud. There were issues using Dynamic Link to access Encore. I uninstalled Premiere Pro, believing the program to be corrupt, and when I attempted to reinstall, I was unable to. I now have Encore in my Program Files, but no Premiere Pro. How do I remedy this?

    Adobe Creative Suite Cleaner Tool
    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html

  • Photoshop CS6 upgrade reinstall fail

    On a Windows Vista service pack 2 machine.
    I successfully installed Photoshop CS6 upgrade on my computer and it was up and running.  Two days later I was hit with the FBI moeypack virus and had to do a system restore and then ran Mallwarebytes to get rid of it.  The system restore point was just before I installed CS6 and after the restore, CS6 was gone.   I tried to reinstall CS6 and now the installer fails.  I ran Adobe Support Advisor and it shows no problems.   I ran Adobe creative suite cleaner tool chosing CS6 and it didn't help.  Photoshop CS5 is still on my computer and it still runs OK.  I am at a loss as to what to try next.

    Photoshop CS6 in not compatible with Win Vista. Please find the System Requirement: http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_ Photoshop_CS6_system_requirements

  • R12.1.1 upgrade driver failed due to OKC user connectivity (RHEL 5.9)

    Hi Team,
    I was in the middle of the R12.1.1 upgrade and the driver failed due to OKC user connectivity .
    I have checked all the possibilities.
    Please let me know how to proceed from here. Though I restarted the patch it is failing due to OKC user login denied.
    Assigned: file as_accesses_n17.xdf on worker 1 for product as username APPS.
    Assigned: file cnpln.odf on worker 2 for product cn username CN.
    Assigned: file invtxhi.odf on worker 3 for product inv username INV.
    Assigned: file mscplan.odf on worker 4 for product msc username MSC.
    Assigned: file MSC_SYSTEM_ITEMS.xdf on worker 5 for product msc username APPS.
    Assigned: file OKCDAUT.odf on worker 6 for product okc username OKC.
    Assigned: file OKCDSUP.odf on worker 7 for product okc username OKC.
    Assigned: file OKCOTH1.odf on worker 8 for product okc username OKC.
    Assigned: file OKCPTY1.odf on worker 9 for product okc username OKC.
    Assigned: file OKCREP1.odf on worker 10 for product okc username OKC.
    Assigned: file OKCSHD1.odf on worker 11 for product okc username OKC.
    Assigned: file OKCVARL.odf on worker 12 for product okc username OKC.
    Assigned: file OKCXRPT.odf on worker 13 for product okc username OKC.
    Connecting to OKC......Unable to connect.
    AutoPatch error:
    The following ORACLE error:
    ORA-01017: invalid username/password; logon denied
    occurred while executing the SQL statement:
    CONNECT OKC/*****
    AutoPatch error:
    Error while evaluating "Check Object"
    Telling workers to quit...
    2 workers have quit. Waiting for 14 more.
    12 workers have quit. Waiting for 4 more.
    13 workers have quit. Waiting for 3 more.
    15 workers have quit. Waiting for 1 more.
    All workers have quit.
    AutoPatch error:
    Error running SQL and EXEC commands in parallel

    user11962637 wrote:
    Hi Srini,
    Thank you for the update.
    The password is working fine no issues with the connectivity from my end, but upgrade driver is failing with the same error.
    sqlplus apps/apps
    SQL*Plus: Release 10.1.0.5.0 - Production on Fri May 17 18:18:03 2013
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    Connected to:
    Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 - 64bit Production
    With the Partitioning, OLAP, Data Mining and Real Application Testing options
    SQL> conn okc/okc
    Connected.
    SQL> conn system/crp2system
    Connected.
    SQL> exitThis will happen if you change the password using the ALTER USER command rather than using the FNDCPASS executable
    Srini

  • CS6 "upgrade" question

    I currently have CS5. I'm planning on getting the CS6 upgrade. I'm also planning on getting a new computer. My question is, do I have to install CS5 onto my new computer in order to install the CS6 upgrade version?
    Thanks for advice.

    No, you do not have to install CS5 on the new computer.  When you install CS6 it will merely ask you for your qualifying (CS5) serial number.  Keep in mind that you can't sell or give away the CS5 to anyone else if it is being used for the upgrade path.

  • Upgrade past 10.6.6 has caused my M-Audio interface to stop working. Is there a fix short of wiping my drive and reinstalling an earlier version of 10.6?

    I use an M-Audio Fast Track USB MIDI interface with Garageband. After uprading to 10.6.7, the interface quit working. I went into the preference pane and selected the appropriate input and output, but it still does not send my signal to the speakers through the built in interface. What is the solution to my dilemma?

    Contact the developer. This is a quite common occurrence when the OS is upgraded. M-Audio is usually behind in maintaining compatibility.
    If they don't have a solution then downgrading to a previous version will be necessary. This should work:
    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.

  • DVD drive failed after upgrade to 10.4.9

    After upgrading to OS X 10.4.9 I noticed that my internal DVD drive (SuperDrive Pioneer DVR-104) failed.
    I did the delta upgrade and immediately checked the most common "error" of misbehaving eject key. The key did not function at all, even after pressing it for minutes.
    Later I found out that the complete drive failed.
    System Profiler tells me (sorry german output)
    Modell: PIONEER DVD-RW DVR-104
    Version: 0000
    Seriennummer:
    Absteckbares Laufwerk: Nein
    Protokoll: ATAPI
    Einheiten-Nummer: 0
    Socket-Typ: Intern
    Note: no version or serial number!
    DVD player gives the message (translated):
    "no valid DVD drive found [-70012]"
    Toast does not find the drive.
    I did:
    - repair permissions
    - repair drive/file system
    - the combo upgrade
    - reset parameter ram
    - reset all from open firmware
    - reset PMU
    no change
    Do you have any hints besides replacing the drive?
    Maybe it's just a coincidence. I did not use the drive for 2 weeks before
    the upgrade.
    Stefan
    PowerMac G4 Dual 1GHz MDD   Mac OS X (10.4.9)  

    Hi, Welcome to Apple Discussions.
    It sounds like LaunchServices.
    Launch /Utilities/Terminal and copy & paste this at the command line:
    Code:
    <pre class="alt2" style="margin:0px; padding:3px; border:1px inset; width:640px; height:34px; overflow:auto">/System/Library/Frameworks/ApplicationServices.framework/\Frameworks/LaunchServi ces.framework/Support/lsregister \-kill -r -domain local -domain system -domain user</pre>
    Then log out and back in or restart. Let us know.
    -mj
    [email protected]

  • Hard Drive Fail after install Photoshop CS6?

    Hi! I downloaded Photoshop CS6 six days ago. Three days later my hard drive failed... and now can not find the installation. The repair put my system back to a previous time when the computer worked fine. Did this erase the install???
    Thanks,
    CeCe1019

    What is your operating system & version?
    If Windows, how was the system reset - by System Restore?  Or a complete restore from backup?
    While a System Restore will leave the installed programs in your Program Files, all registry data and system files will have disappeared.  So either way you will have to reinstall.

Maybe you are looking for