Reinstalling Element 9 from Disk.

I was having problems with Elements 9 so I uninstalled it. When I try to reinstall the program by inserting disk 1 the install process does not start. In looking at the directory for the disk I don't see an autostart or install program.
How do I get the install program started?

Hi Jim,
There should be a setup.exe file which needs to be run to install the software.

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When trying to update Acrobat XI I get a 1328 error each time. I have uninstalled XI and reinstalled it from disk. When trying to update the newly installed XI I still get the 1328 error. I have searched my C: drive for the file C:\config\Msi\PTA082.tmp b

When trying to update Acrobat XI I get a 1328 error each time. I have uninstalled XI and reinstalled it from disk. When trying to update the newly installed XI I still get the 1328 error. I have searched my C: drive for the file C:\config\Msi\PTA082.tmp but with no sucess. Any suggestions?

Hi Berriedale,
Please try the below steps and check.
Turn off any antivirus or software security program.
Download the update patch 11.0.10 manually from the below link and run it.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5859
Regards,
Anand

I tried to reinstall iCal from Disk and get an error

I deleted info.plist from my iCal package. I had read somewhere that if I deleted that all old files in my iCal would be deleted. But instead what happened is I get an error when I try to start "2008-05-19 15:29:46.693 iCal[9051:10b] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting logout" So then I tried to reinstall iCal from Disk and get the error "The Installer could not validate the contents of the 'iCal' package. Contact the software manufacturer for assistance"

lizesc,
Welcome back to Apple Discussions.
I deleted info.plist from my iCal package.
Just for the edification of other users, you should never alter any files inside of an application package.
Drag your current copy of iCal to the trash, and then follow these steps to reinstall iCal:
1. Insert your Leopard Installation disk into the computer.
2. The disk will appear on your desktop.
3. Double click on the "Optional Installs" folder.
4. Double click on the "Optional Installs.mpkg."
5. Click on (Continue) in Introduction.
6. Click on (Continue) in Software License Agreement.
7. Click on (Agree) to agree to the terms of the software license agreement.
8. Click on the disclosure arrow ▶ next to Applications.
9. Select (✓) iCal.
10. Click (Continue).
11. After iCal has been reinstalled, download and install the OS X 10.5.2 Combo Update.
;~)

Is it possible to wipe out iMac with ML upgrade and THEN reinstall SL from disk, back up with TM?

Iv'e been going round and round with my iMac ever since Genius bar employees "upgraded" me to ML while replacing Seagate HD per the recall. THis is a late 2009 27-inch iMac that came with SL.
What I think might solve this once and for all is to completely wipe out the hard drive and THEN reinstall SL from the disk that was shipped to me by Apple.
Here's what has happened thus far:
1. iMac was working fine, but per emails from Apple, replacing the Seagate HD that came with the computer was advised. Made appt, took it in after backing up to external hard drive.
2. Picked up the iMac first week of August. Found that they had upgraded me to ML.
3. Proceeded to put back contents of backup from July 27 (before the hard drive was replaced, all saved in SL).
4. Immediately after back up was reinstalled, realized that iPhoto contents (ALL of my saved files/photos, movies, etc, both work and personal) are inaccessible. Also, fan will not stop running (and this is true even when there is no user signed in, ie, no CPU-intensive programs running). Programs that worked in SL no longer work with ML (iWeb, etc).
5. Have been in contact with Apple numerous times, and finally got a senior tech to work with me via phone. I had a SL disk borrowed from a friend (the 27-inch was a replacement for original iMac that was defective and never received any install disks with new iMac Jan 2010). Per instructions from Apple tech, backed up iMac, then tried to reinstall with SL disk. When the progress wheel only kept spinning, he said that the disk I was using must be incompatible and I waited for a replacement SL install disk to be mailed to me.
6. Called back when I got the new SL disk, and then we tried it again. When the progress did the same thing, ie just spinning, Apple tech said that I must have a hardware problem and he instructed me to make another appoitment with the Genius bar. I did that and am supposed to take it in tonight.
7. Apple tech said it must be a hardware problem, that the super drive would not read the install disk, BUT, the super drive (actually both of them, one inside the machine, one external super drive purchased separately) has no problems reading audio CDs. It is ONLY the SL reinstall disk.
That, along with the continually running fans that have also been deemed by Apple tech to be bad hardware (which were both fine before the upgrade to ML) make me think that it is the ML software that does not work properly with this late 2009 iMac. It was designed for SL, not ML.
I suspect that if the hard drive on the iMac is completely wiped clean and SL then reinstalled with the disk that was mailed to me, this would put my machine back in order with SL as the OS.
I'd like to try that BEFORE I take this iMac back to the Apple Store. I have the back up from July (before ML was put on as the OS) and that's what I'd like to put back on. I can more easily save jpegs that were savde after ML was put on as the OS than I can save everything (one by one) that was on this iMac from Jan 2010 till July 2013.
Is there anyone who can give me a yes or no, whether this would work or not? Wipe it all out, start fresh with a new SL installation and back up from that July 2013 backup?

Yes it is. That is why you got a set of reinstal disc with your Mac. For just this purpose.
But if you have a 2009 model it might of come with Leopard. But you should still be able to use that reinstall disc or the retain Snow Leopard DVD you used to upgrade to SL to restore your Mac from a Time Machine backup.
First you need to boot the system from either the original reinstall DVD or the retail SL DVD and use Disk Utility to Repartition the drive as One Partition. you MUST do that to get rid of the Mt Lion Recovery HD partition. Once that is done there should be an option to Restaore your Mac from a TM backup. Have the backup drive connected before you start the system from the Reinstall DVD, either of them whichever you chose.

Wiping hardraive and reinstalling osx from disk

So.. I know there's a few of these threads around, but I can't find one that answers my problem directly...
I've tried to wipe my harddisk and reinstal my os (snow leopard) from the install disk that i got with my macbook pro when i bought it. I manually backed up, started up holnd cmd-R and wiped the harddisk from disk utility. Then tried to run the instal software and when you get to the select a disk to install on screen, i have only one option (my single inbuilt harddrive), however it says that i can't select that hardrive, doesn't offer an explantion why.. Any ideas?
One thought i had was that it might be due to the fact maveric is still on that drive? It's not installed but i can still install from it if i want and i can see it in disk utility, though i don't seem to be able to anything to it there. Do i need to delete it some how before snow leopard will install? If so, how? Obviously i need to be fairly sure that'll work or else i'll end up with no os at all...
Thanks in advance, let me know if i've left out any crutial info..
Sam

http://www.macworld.com/2001/10/bc/howtoimac/
is an article describing the process. It's not that hard, IMHO. If you've never done it before, plan on maybe an hour. A magnetic tipped phillips screwdriver will be the most important tool, as the little buggers can easily fall into the case if you're not careful. And there will be a fairly disconcerting crack when you open the iMac. Just make sure to follow the directions for a slot-loading iMac if that's what you have, the tray loading directions are listed first.
Jeff

I bought Adobe Acrobat Pro 9 in April 2010. Recently had to reinstall it from disk... no install issues, until I went to use. Says I need to contact Tech Support.

I re-installed Acrobat Pro from disk. When try to use, does not work. Message says to contact Adobe for support.

Hi Andy ,
Could you please explain more about the issue .
What were you trying to do in Acrobat while it stopped ?
Is there any error message associated or any prompt or warning that you see?
What OS do you work on ?
Did it stop for the first time or has it happened before as well ?
Is it related to some particular sets/pattern of PDF' or happens every time?
Did you follow the message and tried to get in touch with the Adobe contact support ?If not ,follow this link and connect with the Adobe support people .
http://helpx.adobe.com/x-productkb/global/service1.html
Please click on the Blue "Still Need Help " button to connect with one of the support agents .
Regards
Sukrit Dhingra

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I can't see a button on the chat page, to get help. Java script is enabled on my Mac. what can I do?

What exactly is the problem?
You could download the 30 day free trial using the link below - It‘s the full product. If you get it successfully installed simply enter the serial number from the DVD box into the trial and it becomes yours to keep. No further installation is required from disk.
Uninstall first, then download.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en_us

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Adobe does not recommend migrating the software from one disk to the other.
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how can i redownload snow leopard after reinstalling an old version of leopard from disks
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Marcia

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Reinstalling Element 9 from Disk.

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