Reinstalling I tunes... ERROR CODE.. HELP PLEASE....????!!!!????

Question

I have just tried to re install i tunes and all i keep getting is this error code
C:\DOCUME~1\ANDREA~1\LOCALS\Temp\2dfb_appcompat.txt
I keep removing the i tunes to download it again but its just not working..
Any ideas soon please..????
Thanks
Andrea
HP Pavillion dv2000   Windows XP  

Answer 1

okay. you'd almost certainly know about it if you had one installed.
okay, let's try swapping out your QuickTime.
first, head to your Add/Remove programs and try to uninstall QuickTime.
if it goes, good. if Add/Remove doesn't let you uninstall, download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
secondly, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?